Trusted Agent profile · Norwich
★★★★★
1,059 reviews across 2 platforms
Meridian Way, Norwich, NR7 0TA
Watsons's office in Norwich, at Meridian Way, is rated 4.7 out of 5 across 1,059 reviews on two platforms, including 513 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Watsons won in 2026.
The Trusted Agent 2026 results for Watsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
GoogleAwaiting the results of the survey, but cannot fault the prompt and professional service our client services co-ordinator Lee Turner has provided. Really quick turnaround -fantastic!PositiveResponsiveness, Professionalism
Thanks for taking the time to leave feedback Nick. We really appreciate your comments and will pass on to Lee directly!
5/5
TrustpilotGreat level 2 survey will use again
Great level 2 survey will use again. Thanks
thanks for the feedback, Emma. Much appreciated :)
5/5
TrustpilotExcellent customer service
Excellent customer service, thorough survey and very reasonable price
Thank you for the feedback, Steve. Much appreciated.
5/5
TrustpilotThe company was very quick and easy to…
The company was very quick and easy to deal with
Thanks for your feedback, Keith. Much appreciated.
5/5
TrustpilotVery professional
Very professional. Easy to book. Very detailed survey. Would recommend.
Thank you for taking the time to leave your feedback, Sue. Your recommendation is appreciated!
5/5
TrustpilotA good fast service with good…
A good fast service with good communication and helpful explanations.
5/5
TrustpilotWatsons have provided me with great…
Watsons have provided me with great customer service and a well detailed and survey. I will be sure to use them in the future and I highly recommend them.
Thank you for taking the time to post your feedback Shaun, and for your recommendation! We really appreciate it!
5/5
TrustpilotI was very pleased with the survey done…
I was very pleased with the survey done by Mark. He also found time to chat afterwards about the survey and properties around Sunnyside in a very reassuring manner
Great feedback, thank you David!
5/5
TrustpilotGood survey
Good survey, easy to read, easy to understand, good advice provided on what to do next
Thank you for taking the time to leave your feedback, and the 5 stars! Much appreciated :)
5/5
TrustpilotThey did exactly what they said they…
They did exactly what they said they would do with no fuss
Thank you for the great feedback, Jayne! Much appreciated...
5/5
TrustpilotA prompt efficient service from…
A prompt efficient service from beginning to end.
Thank you for taking the time to provide feedback, Richard! Appreciated.
5/5
TrustpilotThe survey was undertaken in great…
The survey was undertaken in great detail.
Thank you for the feedback, Deborah. Appreciated.
5/5
TrustpilotHouse survey
They made the process very easy. They were friendly helpful and efficient. The report was emailed to me just 24 hours after carrying out the survey. EXCELLENT SERVICE
Thank you for taking the time to post feedback!
5/5
TrustpilotProfessional
Professional. Good communication. Competitive rates.
Thank you for taking the time to post your comments. We really appreciate it :)
5/5
TrustpilotVery quick service and easy to…
Very quick service and easy to understand at a competitive price
Thank you for your feedback, Melissa! We really appreciate it :)
5/5
GoogleGreat service from Watsons on our house survey. Very quickly arranged & completed. Very thorough throughout. Would recommend to others.
Thank you for recommending us, Denzil!
5/5
GoogleWe were in a tight tight margin up against 2 deadlines & Watsons responded with exactly the flexibility & responsiveness required at short notice. Positive & friendly service throughout!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your positive feedback, your comments are much appreciated.
5/5
Trustpilotdone exactly what i paid for
done exactly what i paid for; very well documented
Thank you for your comments, Michael. Much appreciated.
5/5
TrustpilotIan Foster provided a prompt and…
Ian Foster provided a prompt and personal service.
Thank you for your feedback, Amir. Much appreciated.
5/5
TrustpilotLevel 2 Survey
Fast, efficient, and good value for money.
Thank you for your feedback, much appreciated!
5/5
TrustpilotExcellent service at a very reasonable…
Excellent service at a very reasonable price.
Great comments! Thank you Trevor!
5/5
TrustpilotFive star service.
Very quick service.Report highlights all the important issues. Those which are worrying - could be investigated further.
Many thanks for the 5 stars, and taking time to feedback to us. We really appreciate it.
5/5
TrustpilotWould highly recommend
Great customer service and received a well-detailed report quickly after the survey was performed.
Thank you for the 5 stars and recommendation, Sam! Much appreciated :)
5/5
TrustpilotSeamless
Seamless. Just excellent.
Fantastic comments! Thank you :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Watsons, Norwich won Platinum; Watsons, Kimberley won Trusted Agent.
