5/5
TrustpilotGreat service
Great service! Quick and easy experience.
Agent replied · 28 October 2024
Thanks for the 5 stars, Ellie. Much appreciated.
Trusted Agent profile · Norwich
Watsons Norwich reviews
★★★★★
1,119 reviews across 2 platforms
Meridian Way, Norwich, NR7 0TA
Watsons's office in Norwich, at Meridian Way, is rated 4.7 out of 5 across 1,119 reviews on two platforms, including 573 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Watsons won in 2026.
Awards
The Trusted Agent 2026 results for Watsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe report came within the timeframe…
The report came within the timeframe given, and was very detailed and informative. The surveyor offered further support and advice once we received the report
Agent replied · 16 June 2024
Thank you for your feedback, Mark. We really appreciate it :)
5/5
TrustpilotI asked for more clarification and…
I asked for more clarification and Watsons phoned me which was good. Just good to speak to the person who surveyed the house.
Agent replied · 16 June 2024
Thank you for your comments, Jan. Much appreciated :)
5/5
GoogleExcellent communication. Clear, detailed and informative. Swift responses, survey arranged very efficiently.
Agent replied · 23 August 2024
Thank you for your feedback. Much appreciated.
5/5
TrustpilotVery fast and efficient
Agent replied · 16 June 2024
Great comments, James. Thank you for taking the time to post your feedback, we appreciate it.
5/5
GoogleVery happy with the service I received from Watsons Surveyors. The Surveyors Report comes in digital form and is very easy to read and follow. I would recommend this company to others.PositiveResponsiveness, Quality, Professionalism
Agent replied · 19 June 2024
Thank you, Christopher!
5/5
GoogleReally helpful on the report, in depth on what needs improvement on my property, highly recommend
Agent replied · 19 June 2024
Thank you for the recommendation!
5/5
GoogleVery professional and speedy service. Very accommodating and very pleased with the service provided. Highly recommended.
Agent replied · 19 June 2024
Thank you for the recommendation!
5/5
GoogleWe had a survey conducted on a prospective property by Watson's which was organised very quickly. The surveyor telephoned to give me the 'highlights' that day and a comprehensive report followed within the week. Very professional. Thank you.PositiveProfessionalism
Agent replied · 19 June 2024
Your comments are appreciated Neil. Thank you!
5/5
Trustpilotspeedy prompt and efficient
speedy prompt and efficient, excellent report which arrived the day after the survey
Agent replied · 16 June 2024
Thank you for your feedback, Diane. Much appreciated.
5/5
GoogleTom came out in the evening to fit around my work schedule as I was really keen, he showed me a beautiful flat, called on time the next morning and sent me the info to process the references straight away. Really simple, professional service - it didn't feel like a high-pressure 'sell sell sell' viewing whatsoever. I would advise you to get in quick as Watsons have some really lovely, clean properties!PositiveQuality, Professionalism
5/5
GoogleFantastic and very efficient customer service from Joseph at the Norfolk branch. Highly recommend.
Agent replied · 19 June 2024
Thank you for the recommendation! :)
5/5
GoogleWatsons property made my property search very easy and stress free, Thanks Watsons, you did a good job.
Agent replied · 19 June 2024
Thank you for taking the time to post your comments!
5/5
GoogleClient Services Manager, Emily, was very courteous and helpful. Arranging a survey was simple, electronically accessible and straightforward. A smooth and rapid customer experience.
Agent replied · 19 June 2024
Thank you for your great comments, Bernadette! Much appreciated. We will ensure your feedback is sent directly to Emily too!
5/5
TrustpilotCompetitively priced and kept informed…
Competitively priced and kept informed through the process. Easy to arrange with no hassles. Detailed report received.
Agent replied · 16 June 2024
Fantastic feedback, many thanks Sharon. Much appreciated!
5/5
GoogleWatsons have been extremely professional throughout the whole process. Worth highlighting Alex Clemmett in particular was extremely individual to our needs, took all the hassle out of our hands and made us feel valued.
Agent replied · 19 June 2024
Thank you for the 5 stars and taking the time to post your fantastic comments, Josh. Much appreciated. We will ensure these are passed on to Alex directly.
5/5
TrustpilotHighly recommended
Professional, effective and efficient from first contact through to receiving the survey report. Superb service, excellent communication, highly recommended.
Agent replied · 16 June 2024
Thank you for your feedback, Elaine. Very much appreciated :)
5/5
TrustpilotHighly recommended.
The survey was carried out on the Friday and the report through on the Monday. Excellent service.
Agent replied · 16 June 2024
Thank you for taking the time to post your comments, Laura. We really appreciate it.
5/5
GoogleNo complaints, very helpful indeed. Would recommend to anyone
Agent replied · 19 June 2024
Thank you for the recommendation, Joe. Much appreciated.
5/5
TrustpilotGood service
Good service Report came back within 10days Covered all that we required
Agent replied · 16 June 2024
Great feedback, thank you Julie!
5/5
TrustpilotListed building bespoke survey.
Easy to contact, helpful, and rearranged our survey to an earlier date after a cancellation which was really helpful. The price for a bespoke listed building survey was reasonable and we were pleased with how thorough the final report was.
Agent replied · 16 June 2024
Great feedback Mrs Rozier; thank you for taking the time to leave your comments.
5/5
TrustpilotGreat
Great! Attention with details and feedback on time.
Agent replied · 16 June 2024
Thank you for your feedback, Carolina!
5/5
TrustpilotEasy to book and very competitive…
Easy to book and very competitive price.Surveyor arrived on time and a detailed report followed very soon.Highly recommended.
Agent replied · 16 June 2024
Thank you for your recommendation! Much appreciated :)
5/5
TrustpilotThe survey was completed very quickly…
The survey was completed very quickly and the report was very thorough.
Agent replied · 16 June 2024
Thank you for your feedback, Samuel. We appreciate you taking time to leave your comments :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Watsons Norwich
Has Watsons won any awards?
Yes. In The Trusted Agent 2026 awards: Watsons, Norwich won Platinum; Watsons, Kimberley won Trusted Agent.
