5/5
A very straightforward process with good clear communication from Amber. Many thanks.
Agent replied · 23 August 2024
Thank you for taking the time to post your comments, Jeff. Much appreciated.

Trusted Agent profile · Norwich
★★★★★
1,120 reviews across 2 platforms
Meridian Way, Norwich, NR7 0TA
Watsons's office in Norwich, at Meridian Way, is rated 4.7 out of 5 across 1,120 reviews on two platforms, including 573 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Watsons won in 2026.
The Trusted Agent 2026 results for Watsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
A very straightforward process with good clear communication from Amber. Many thanks.
Thank you for taking the time to post your comments, Jeff. Much appreciated.
5/5
Helpful quick and great price
Very helpful, great price and got my report within 3 days of them doing it! Would definitely recommend
Thank you for the recommendation. Much appreciated.
1/5
Don’t waste your money
Just a complete waste of money !
Thank you for your feedback, Stewart. We understand you have spoken with our office about your concerns? If you wish to discuss further please contact our Customer Services Team on 0333 220 1234
5/5
I would highly recommend using Watsons…
I would highly recommend using Watsons . From the straightforward booking system to the follow up call once receiving the survey which is very clearly presented. Thank you for your professional service .
Thank you for your fantastic feedback, Stella. We really appreciate you taking the time to leave your comments!
5/5
No delay in the survey being done
No delay in the survey being done, very comprehensive in its content and good communication where necessary, would certainly recommend this company to others.
Thank you for the recommendation. We really appreciate you taking time to post your comments.
2/5
Level three home survey
We felt our level three home survey did not go as deep into the cause of the problems as we were led to believe it would.
Thank you for your comments, Dave. Apologies you feel we did not deliver to you as you expected. Please feel free to contact us to discuss further.
5/5
Courteous on the phone
Courteous on the phone, did the survey, job done.
Thanks for your feedback, Ian. Appreciated.
5/5
Very good service
Very good service and clear report. Had to wait a bit longer than expected for the report due to Christmas holidays
Thank you for your positive feedback, Daniela. We really appreciate you taking the time to post your comments.
5/5
Excellent service at a good price
Excellent service at a good price Would definitely use again
Thank you for your comments, Scott. We appreciate your feedback :)
5/5
Incredible!!
So helpful! Asked for a quote, booked with Watsons and they attended the property I want to buy within a week! Received my report back literally the next day, absolutely fantastic
Fantastic feedback, Sheila! Thank you for taking the time to post your comments. Much appreciated :)
5/5
Lee Turner at Watsons was exceptionally helpful and understanding with our request. He immediately understood our dilemma, did all he could to assist, and had the crucial matter resolved and confirmed within minutes. If only everyone in this industry were to act in this manner.PositiveResponsiveness, Professionalism
Thank you for your feedback Mr Stephens - really appreciated! :)
5/5
Excellent efficient and professional service. Very friendly and helpful staff. We went through Watson's for our survey and it was booked and completed in great time, given how busy surveyors are currently. The report came though quickly and was very clear and detailed. Will definitely recommend.
Thankyou for the lovely feedback :o)
5/5
We used the Alysham Watsons team to sell our property this year and they were fabulous. All the team without exception were warm, helpful and gave us constant feedback and updates during the sale process. A Great experience with a personal touch, definitely recommend. Thank you all in Watsons Alysham.
Thank you for your feedback. Much appreciated.
5/5
Five stars
Five starsExcellent serviceFirst time buyer Thorough report and post advice Competitive price I recommendThank you I am positive in going ahead with my property purchase
Thank you for your recommendation, Louisa! We really appreciate you taking the time to post your comments :)
5/5
Very easy process to book.
Very easy process to book.Easy to understand and very comprehensive report.
Thanks for your feedback, Moira!
5/5
Watson’s conducted a valuation on my house. Excellent service from the start. Their surveyor was very helpful and provided a full valuation pack that was well presented and professional.
Great feedback, thank you Tully! We appreciate you taking the time to post your comments :)
4/5
Very professional for booking in…
Very professional for booking in process.Day 1 surveying, Day 2 report is out and received. Level 2Report is detailed. And inspected to the area I specifiedIf the report could be a little bit more information would be helpful.Report has a fair bit of default sentences.
Thank you for taking the time to post your feedback.
5/5
Excellent service and a clear and…
Excellent service and a clear and concise report regarding our home inspection would highly recommend this company
Thank you for taking the time to post your comments, Derek. Much appreciated!
5/5
Great service! Very quick and professional and have used the twice as a result
Fab feedback, Lee. Thank you for taking the time to post your comments!
5/5
Very courteous calling us when survey…
Very courteous calling us when survey was completed and informing us of findings. Very thorough. Would recommend.
Thank you for the recommendation, much appreciated.
5/5
Excellent service
Everyone I came in contact was very helpful and understanding to my needs, I was also very impressed with the speed in which the report was completed after inspection and returned to me. Thank you.
Thank you for taking the time to post your comments, Mrs Warren. We really appreciate your feedback :)
5/5
Watsons have been managing our block of flats for the past year or so . They replaced the previous estate agents company which was really rubbish. Shelley , from Watsons, has been very professional, quick and efficient on dealing with all issues so far .
Thank you for taking the time to post your feedback Chris. We will ensure your comments are passed on to Shelley directly! Much appreciated :)
5/5
Great surveying service! I've used Watsons for two building surveys now, both booked by Sophie who kept me up to date throughout the process and happily answered any questions. Speedy turnaround with a thorough report at the end, I would highly recommend Watsons to anyone in the Norwich area.
Thank you for your feedback Matthew, your comments are much appreciated.
5/5
Delivered on time,comprehensive and good detail, and a friendly efficient service, and good value .
Thank you for your feedback, Thomas. Much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Watsons, Norwich won Platinum; Watsons, Kimberley won Trusted Agent.