5/5
TrustpilotVery happy with speed and contact from…
Very happy with speed and contact from company
Agent replied · 28 October 2024
Thanks for your feedback, Gareth. Much appreciated.
Trusted Agent profile · Norwich
Watsons Norwich reviews
★★★★★
1,119 reviews across 2 platforms
Meridian Way, Norwich, NR7 0TA
Watsons's office in Norwich, at Meridian Way, is rated 4.7 out of 5 across 1,119 reviews on two platforms, including 573 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Watsons won in 2026.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Watsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
Awards
The Trusted Agent 2026 results for Watsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
Trustpilot4/5
GoogleWatsons Survey and valuation provided a highly professional service at a very reasonable cost. I highly recommend their services.
Agent replied · 19 June 2024
Thank you for the 5 stars!
5/5
TrustpilotEasy to use service
Easy to use service, very detailed survey report and was able to speak to the surveyor following the report to clarify some issues with the house. All completed in a very quick turnaround.
Agent replied · 16 June 2024
Many thanks for your feedback, Tom! We really appreciate you taking the time to post your comments :)
5/5
GoogleReally quick and easy to set up a house survey. Very impressed! Thanks
Agent replied · 19 June 2024
Thank you for the 5 stars, Georgina. Much appreciated!
5/5
TrustpilotVery prompt service
Very prompt service. Any queries acted upon immediately.
Agent replied · 28 October 2024
Thank you for the 5 stars, much appreciated.
5/5
TrustpilotVery good surveyor
Very good surveyor, report received was very detailed, and contact with staff members was always great. highly recommend
Agent replied · 16 June 2024
Many thanks for the recommendation, Anna. Your comments are much appreciated.
5/5
GoogleReally pleased with the services of Watson. Very efficient.
Agent replied · 23 August 2024
Thanks Steve, much appreciated.
5/5
GoogleI recently booked a homebuyer survey with Watsons. Paul, who booked the appointment was brilliant. Gave me good advice and was very helpful and efficient. I would definitely recommend these guys if you're buying a property or any other type of survey. Thankyou, Eddie
Agent replied · 19 June 2024
Thank you for taking the time to leave feedback, and your recommendation Eddie! We're glad you had such a positive experience :)
5/5
GoogleWe have had a great experience with Watsons. They were very quick in responding to all our queries and setting up the inspection for a home buyer report. We are very pleased with the service we received from them. Can only recommend them.PositiveResponsiveness, Professionalism
Agent replied · 19 June 2024
Thank you very much for your positive feedback, much appreciated!
5/5
GoogleVery impressed with the service from Watsons. They went out of their way to conduct the survey within my timescale. The report was emailed super-quick. It was clear, helpful, and a follow-up question was responded to promptly. Professional service from start to finish.PositiveProfessionalism
Agent replied · 19 June 2024
Many thanks for your great feedback David. Much appreciated.
5/5
TrustpilotUltimate professionalism
We had a level three survey on the property we've bought. It was a very thorough service paying particular areas highlighted by us. Watsons acted swiftly and with diligence to both us as the client and our vendors. I can highly recommend their services.
Agent replied · 16 June 2024
Fantastic feedback, thank you Phillip. We really appreciate you taking the time to post your comments!
5/5
GoogleGreat customer service, fast and easy to arrange.
Agent replied · 23 August 2024
Great feedback, Richard. Much appreciated!
5/5
TrustpilotI would recommend this company
I would recommend this company, every thing was done to a high standard.
Agent replied · 16 June 2024
Great comments, thanks Susan!
5/5
TrustpilotSurvey
From the start to the finish was a very good experience. I received a very well documented survey and was great value.
5/5
GoogleExcellent communication. Clear, detailed and informative. Swift responses, survey arranged very efficiently.
Agent replied · 19 June 2024
Thank you for your feedback. Much appreciated.
5/5
GoogleExcellent communication, the survey report was available the day after the survey was carried out
Agent replied · 19 June 2024
Thank you for the 5-stars!
5/5
GoogleFast response to online submission and easy to book required service.
Agent replied · 19 June 2024
Thank you for your feedback, Doug. Much appreciated.
1/5
TrustpilotNeed to sort the website out
Need to sort the website out, almost impossible to look at properties, seen a bungalow for sale for the past couple of weeks while visiting my dad, had a look online but can't find a thing, possibly lost a viewing and sale.
Agent replied · 16 June 2024
Thank you for your feedback Mark. We're sorry you couldn't find the bungalow you were seeking on our website. However, please be aware we are currently undergoing a website redesign to produce a new website that will provide a better user experience and better serve our customers.
5/5
TrustpilotHomebuyers level 2 survey
Good price. Honest discussion around survey needs, not trying to up sell. Survey completed in good timescale and report provided within 24 hours.
Agent replied · 16 June 2024
Thank you your comments, Loretta. Much appreciated!
5/5
TrustpilotEfficient, prompt service and competitive prices
Prompt, efficient and very reasonable prices. I couldn’t fault Watsons for the service they provided in instructing a surveyor, who gave a very thorough report in record time.I would highly recommend Watsons.
Agent replied · 16 June 2024
Thank you for your feedback, Sue. We really appreciate you taking the time to post your comments, and for the recommendation too!
5/5
TrustpilotVery quick turnaround..Really good…
Very quick turnaround..Really good report..Could not fault the service or cost.
Agent replied · 16 June 2024
Thanks for the feedback, Justin!
5/5
TrustpilotWatsons performed a probate valuation…
Watsons performed a probate valuation on a residential property promptly and professionally ending up with a sensible valuation
Agent replied · 16 June 2024
Thank you for your feedback, Toby! Much appreciated :)
5/5
TrustpilotSmooth communication and quick service
Smooth communication and quick service. The surveyor was professional and delivered a detailed report. He has also answered our questions diligently. I highly recommend Watsons Properties.
Agent replied · 16 June 2024
Thank you for the 5-stars and taking the time to post your comments. We really appreciate it :)
5/5
GoogleRecently moved into a property with Watson's and was the easiest move I’ve ever done. Alex answered all my questions very well and left me confident my move was in good hands. I would 100% recommend.
Agent replied · 19 June 2024
That's great, Odran! Thank you for rating and reviewing us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Watsons Norwich
Has Watsons won any awards?
Yes. In The Trusted Agent 2026 awards: Watsons, Norwich won Platinum; Watsons, Kimberley won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Watsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
