Trusted Agent profile · Norwich
★★★★★
1,120 reviews across 2 platforms
Meridian Way, Norwich, NR7 0TA
Watsons's office in Norwich, at Meridian Way, is rated 4.7 out of 5 across 1,120 reviews on two platforms, including 573 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Watsons won in 2026.
Tell us what you need and we'll put you in touch. Watsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
The Trusted Agent 2026 results for Watsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional/ highly recommend
We used this service for homeowners survey and they were amazing, the service has its own app to check updates and they were so quick so professional with reasonable price, so happy with the service received, highly recommend.
Thank you for your fantastic feedback, Ayda! Great to see you had such a positive experience with us. Thank you for the recommendation too!
5/5
GoogleI would give 10 stars if they were available here! Absolutely amazing company! Super quick and professional ! I had my valuation done and report sent within a few days! Recommend to everyne. I`m very happy customer.
Wow, 10 Stars! Thank you Greg, and we're pleased you're a happy customer! Thank you for taking the time to leave your comments, and for the recommendation! We really do appreciate it :)
5/5
GoogleI sought advice about type of Homebuyers report I needed and making a booking. I was really impressed by this company’s professionalism in terms of advice, communication from staff and how they handled the whole process from start to finish. Felt confident I was being provided an excellent service for myself and my solicitors. Would highly recommend.PositiveProfessionalism
Fantastic feedback Helen, many thanks!
5/5
GoogleI just had a Homebuyers report done by Watsons and I have to say the service I received has been outstanding. From the beginning, Emily managed the process very efficiently and quickly and made it as easy as could be. I cannot recommend this company high enough!
Fantastic feedback Omar! We really appreciate you taking the time to post your comments!
5/5
TrustpilotVery impressive
I received an in-depth survey from one of your surveyors which will help me with the purchase of a property, and the work that needs to be done in the future. Thank you.
Thank you for taking the time to post your feedback, Janet. We appreciate your comments!
5/5
TrustpilotVery prompt and professional service…
Very prompt and professional service from Watsons. Asked them to conduct a level 2 buyers survey which they did within 10 days. The report was available the day after the survey was carried out.
Thank you for the 5 stars, and for taking the time to post your feedback, Denise. We really appreciate it.
5/5
TrustpilotWarm, friendly efficient service
Watsons are a very efficient friendly service. The survey report that I received was very thorough and set out in a that was easy to understand. I would recommend this service to support the buying process.
Many thanks for your feedback, Mark. We really appreciate your recommendation!
5/5
Trustpilotgreat experience with Daniel
great experience with Daniel. Organised within 2 days and report received after one day!
Thank you for taking the time to post your feedback. Much appreciated.
5/5
GoogleCan recommend Watsons Property Group LTD. Fantastic workers, that helped me out a lot and responded back to any questions or queries that I needed quickly and professionally! Thank you
Thank you for your recommendation!
5/5
GoogleGreat experience with Watsons. Ray Smith, who conducted our survey, was extremely thorough and happy to assist with some follow up queries we had, ultimately helping us reach a satisfactory conclusion with the vendors. Highly recommended!
Thank you for taking the time to post your comments, we really appreciate it.
5/5
GoogleQuick and professional response from Lee Turner to my request for a quote. Lee then organised everything through the selling agent and a date was provided for the survey within a couple of hours of me accepting the quote. Fast, friendly and efficient. Good price too.
Great feedback Josephine, thank you for posting!
5/5
GoogleI cannot praise Watsons enough - what great service from Sophie Morton-Crate for providing excellent customer service. The whole process was seamless and painless during what can be a stressful time when dealing with property transactions. Would highly recommend and certainly use again!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the recommendation Sheila. Much appreciated!
5/5
GoogleDavid Watson carried out our survey on a property we were buying - everything went smoothly from the start with good communication and timings good. The survey was well laid out, clear and easy to follow - we were very satisfied with the whole service.PositiveQuality, Professionalism
Thank you for your feedback Helen. We really appreciate it.
5/5
GoogleAn efficient, friendly and helpful service to book a survey.
Great feedback, thanks Joe :)
5/5
GoogleAs one of the Directors of The Factory, Kerrison Road, Norwich I have been impressed with how, over the past 3 years, Abbie Lamb has got to know and handle the 1950's former factory building, its unique challenges and quirks and her prompt and personable approach to the residents' needs. I highly recommend Watsons.PositiveResponsiveness, Professionalism
Thank you for your fantastic feedback Darren! Your comments are much appreciated :)
5/5
TrustpilotGreat Price & Frequently Updated
Reasonably priced and we were kept up to date with the progress throughout the process from start to finish. Would recommend.
Thank you for taking the time to post your feedback, we really appreciate it.
5/5
TrustpilotGreat Price & Frequently Updated
Reasonably priced and we were kept up to date with the progress throughout the process from start to finish. Would recommend.
Thank you for taking the time to post your feedback, we really appreciate it.
5/5
TrustpilotVery happy with the service from…
Very happy with the service from Watsons - great communication and a clear, comprehensive report.
Great feedback, thank you Cleo!
5/5
GoogleVery good company. They were very well organized, helpful and competent during our moving process. 100% recommended.
Great feedback, thank you for posting! Much appreciated.
5/5
GoogleGreat communication from Emily prior to my Homebuyers Report taking place. Excellent depth of verbal feedback provided by Hannah over the phone, on the day of the report took place. Quick turnaround for the report being sent over - 2 working days - compared to 5+ days with other companies. Thank you.
Thank you for your great feedback Helena. Much appreciated.
5/5
GoogleKept informed all the way with every step of the Survey, level 3. Very happy to recommend.
Great feedback, thanks Clive!
5/5
TrustpilotVery speedy thorough service
Very speedy service. Concise report. Very happy with the handling of the survey. Would recommend.
Great comments, thanks, Angela. We appreciate you taking the time to post your feedback.
5/5
GoogleDidn't really know what I was doing or how booking a survey was supposed to work but watsons was helpful and easy to speak to. Always able to answer any questions. Would recommend there service
Much appreciated, Curtis. Many thanks...
5/5
GoogleReally pleased with the service we had from Watsons - the survey report is so clear and helpful, above and beyond what we had expected. I would definitely recommend them (in fact I already have!).
Thank you, Greta for your recommendation, we really appreciate it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Watsons, Norwich won Platinum; Watsons, Kimberley won Trusted Agent.
Tell us what you need and we'll put you in touch. Watsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
