Trusted Agent profile · Norwich
★★★★★
830 reviews across 2 platforms
4 Ber Street, Norwich, NR1 3EJ, NR1 3EJ
Pymm & Co's office in Norwich, at 4 Ber Street, is rated 4.7 out of 5 across 830 reviews on two platforms, including 392 Google reviews rated 4.6.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
TrustpilotIt was just a pure pleasure to deal…
It was just a pure pleasure to deal with Leon R. He kept me informed and updated throughout the whole process of purchase, and although it was not a straightforward case I got reassured I was in good hands. I honestly hope to deal with him again.
4/5
TrustpilotI had Leon handling my purchase
I had Leon handling my purchase. What impressed me was that he always had time for me, even when I turned up unannounced. His willingness to having the terms of the purchase changed in my favour, also impressed me.
5/5
TrustpilotMegan G the PM at Pymm & Co Lettings
Megan G the PM Manager at Pymm & Co Lettings. Resolving a complex shower problem for my tenant (and me), with so much personal attention, resolve, follow through and initiative. In summary - Fast, friendly, responsive, accommodating and utterly professional!
5/5
GoogleJessica Hovell was very helpful, she quickly replied to all our enquiries, during a quite stressful time, as we were moving to the UK and needed to find a place to live.
5/5
GoogleOn behalf of OwnSpace Developments Ltd - I had the pleasure of two viewings today looking for investment properties. It was my first time using Pymm & Co and all I can say is that Theresa Hanbury who showed me round was a complete breath of fresh air! Very engaging, open, honest and well informed about the local area. We discussed potential refurb options and how to add property value for perspective buyers. She is an absolute asset to your team. I look forward to future viewings and finding that right investment, Paul Baines MD
5/5
TrustpilotI purchased my property through Pymm &…
I purchased my property through Pymm & Co - my contact was with Leon. From start to finish Leon made what was a very stressful time, a lot smoother. I was always kept up to date with the communication between both Solicitors, so I was aware what was going on. He went above and beyond to get my purchase through in the tight time scale I had.I really appreciated everything Leon done for me.Thank you
5/5
GoogleSo glad to receive the email stating that Pymm and Co would be taking over our property management as heard nothing but good things about their service. So far we’ve not been disappointed, they’ve dealt with every issue we’ve had straight away, including tidying up issues from the previous letting agents! They’ve been friendly and helpful at every interaction. Our property manager Stacey has been brilliant, really on the ball and so easy to deal with.
5/5
GoogleGreat service from the guys here who helped me out securing a rental place. Shout out to Mel, thank you!
4/5
TrustpilotTia Moore
Tia was really helpful and supportive throughout our move. She always responded quickly and made the whole process much easier for us. Highly recommend her service!
5/5
TrustpilotAbby from Pymm & Co. Rated A+++
I moved back home to England in November 2023 after having lived abroad for many years and contacted several Real Estate Agencies about finding an Apartment to Rent in Norwich. Abby Betts at Pymm & Co. was the only Agent who went above and beyond to find me a place. She is extremely prompt, polite and professional and I highly recommend her. Abby is definitely a credit to Pymm & Co.
5/5
GoogleI highly recommend Jack and Pymm&Co Estate Agents to anyone in search of a knowledgeable and supportive real estate agent. Thank you, Jack, for your exemplary service and making the process of finding my new home a delightful journey.
Thank you for sharing your positive experience, Edward! It's fantastic to hear that Jack and Pymm & Co Estate Agents provided you with knowledgeable and supportive service throughout your home search. A delightful journey in finding a new home is what everyone hopes for, and it sounds like Jack played a significant role in making that happen for you. If you ever need assistance in the future or know someone looking for a reliable real estate agent, Jack and Pymm & Co would certainly be a great recommendation. Wishing you many happy moments in your new home!
5/5
GoogleMy experience with Pymm&Co is very good - fluent communication, positive attitude of their staff and professional approach. Samantha Shaw is an excellent agent and she guided me through over 3 years of flawless cooperation with this agency as a tenant. I was positively suprised how smooth and hassle-free can be rental process and I would definitely use them again in the future.
5/5
TrustpilotA very useful meeting with Becca today
A very useful meeting with Becca today. Listened carefully to my suggestions about my rental property. Was extremely helpful with comments and ideas about moving forward. She took time to consider the various options and we came up with an action plan that was clear. Thank you.
5/5
GoogleReally positive experience with Pymm & Co. I felt as though they really gave my property their care and attention throughout the marketing and sale process. Great communication and it was a real pleasure to liaise with the team. Huge thank you to Leon, Amber, and Simon for all the energy and dedication they brought in helping me sell my property.
5/5
GoogleI would highly recommend Pymm & Co, professional yet friendly service all the way through the selling process. Fantastic photos taken of our place, and sold in record time. And the sales progression updates from Leon were brilliant, I always knew what was happening with the chain. Thank you all so much. Worth every penny
5/5
GoogleSam was so helpful. He has gone above and beyond to help us get our deposit back from a very old/long tenancy. Thank you so much Sam we truly appreciate all of your help! It’s not often these days people are so genuinely willing to help and offer to start work super early too. You’re a credit to your company. Thank you
5/5
GooglePymm and Co organized our sale and purchase. I could not thank Leon and team for their efforts in getting us moved into our dream home. Leon coordinated with all solicitors and had us moved in 8 weeks. Great job.
Thank you for your review. We appreciate your feedback and are glad to hear that you are enjoying your home by the waterside.
5/5
TrustpilotSwift and personalized approach to clients
I have been in the UK for over a year now and my experience with one of your representative, Tia Moore was exceptional, she consistently did a follow up call on every mail sent, she showed concern and encouragement even when I was not prompt with some documentation. I will recommend Pymm & co to family friends for their personalized approach and swiftness.
5/5
TrustpilotExcellent service! Fab company
Thanks Leon and team for assisting me with the purchase of my new property. Your expertise and guidance during the process were invaluable, and I can’t thank you enough.You were always friendly, patient and helpful. Your professionalism and attention to detail made the entire process smooth and stress-free.I would highly recommend this company for anyone looking for a reliable and knowledgeable estate agent. Your dedication and commitment to clients are truly commendable.Thanks againFrom jeneve and family
5/5
TrustpilotExceptional Service
We received exceptional service during a difficult situation with our tenant. Jackie was very helpful and excellent in the way she resolved the problems. Mel took a lot of trouble to find us a suitable new tenant. Both of their customer service skills were excellent . We can't thank either of them highly enough. Well done Pymm.
5/5
GoogleI can’t thank Pymm & Co and Leon enough for the support over the last 6 months during the process of buying my first house. The support has been unmatched. He was able to get answers when I was not able to, kept me calm through the whole thing. Would highly recommended!
5/5
TrustpilotI would highly recommend Pymm & Co
I would highly recommend Pymm & Co, professional yet friendly service all the way through the selling process. Fantastic photos taken of our place, and sold in record time. And the sales progression updates from Leon were brilliant, I always knew what was happening with the chain. Thank you all so much. Worth every penny
5/5
TrustpilotProfessional staff
My whole move went smoothly considering the fact I came from another country.My agent Abby was amazing and very friendly. She would call me regarding everything on my international number and helped me with online viewing. I am also extremely grateful that Abby always replied to my emails immediately.The house was clean and I got my keys on the decided date.I recommend Pymm and Co.
5/5
TrustpilotVery smooth sale for our property
Very smooth sale for our property, expertly assisted by the very lovely Leon. Kept us informed thoroughly throughout the process and worked hard to get the sale to go through quickly. Highly recommend.
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