Every review we hold for the Norwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMegan G the PM at Pymm & Co Lettings
Megan G the PM Manager at Pymm & Co Lettings. Resolving a complex shower problem for my tenant (and me), with so much personal attention, resolve, follow through and initiative.
In summary - Fast, friendly, responsive, accommodating and utterly professional!
Fraser · 31 July 2026
★★★★★ 5/5
GoogleGreat service from the guys here who helped me out securing a rental place. Shout out to Mel, thank you!
Tristan · 20 December 2025
★★★★★ 4/5
TrustpilotTia Moore
Tia was really helpful and supportive throughout our move. She always responded quickly and made the whole process much easier for us. Highly recommend her service!
Blessy · 18 October 2025
★★★★★ 5/5
TrustpilotAbby from Pymm & Co. Rated A+++
I moved back home to England in November 2023 after having lived abroad for many years and contacted several Real Estate Agencies about finding an Apartment to Rent in Norwich. Abby Betts at Pymm & Co. was the only Agent who went above and beyond to find me a place. She is extremely prompt, polite and professional and I highly recommend her. Abby is definitely a credit to Pymm & Co.
Brett · 11 January 2024
★★★★★ 5/5
GoogleI highly recommend Jack and Pymm&Co Estate Agents to anyone in search of a knowledgeable and supportive real estate agent. Thank you, Jack, for your exemplary service and making the process of finding my new home a delightful journey.
Edward · 29 December 2023
Agent replied · 24 October 2024
Thank you for sharing your positive experience, Edward! It's fantastic to hear that Jack and Pymm & Co Estate Agents provided you with knowledgeable and supportive service throughout your home search. A delightful journey in finding a new home is what everyone hopes for, and it sounds like Jack played a significant role in making that happen for you. If you ever need assistance in the future or know someone looking for a reliable real estate agent, Jack and Pymm & Co would certainly be a great recommendation. Wishing you many happy moments in your new home!
★★★★★ 5/5
GoogleMy experience with Pymm&Co is very good - fluent communication, positive attitude of their staff and professional approach.
Samantha Shaw is an excellent agent and she guided me through over 3 years of flawless cooperation with this agency as a tenant. I was positively suprised how smooth and hassle-free can be rental process and I would definitely use them again in the future.
Karolina · 27 May 2024
★★★★★ 5/5
TrustpilotA very useful meeting with Becca today
A very useful meeting with Becca today. Listened carefully to my suggestions about my rental property. Was extremely helpful with comments and ideas about moving forward. She took time to consider the various options and we came up with an action plan that was clear. Thank you.
Anthony · 20 May 2026
★★★★★ 5/5
GoogleReally positive experience with Pymm & Co. I felt as though they really gave my property their care and attention throughout the marketing and sale process. Great communication and it was a real pleasure to liaise with the team. Huge thank you to Leon, Amber, and Simon for all the energy and dedication they brought in helping me sell my property.
Eleanor · 26 June 2024
★★★★★ 5/5
GooglePymm’s offers and delvers a very professional and reliable service.. Extremely helpful with their time, with total dedication to the specific job.. Would definitely recommend their services in future dealings…
Ziggy · 11 September 2026
★★★★★ 5/5
GoogleSam was so helpful. He has gone above and beyond to help us get our deposit back from a very old/long tenancy. Thank you so much Sam we truly appreciate all of your help! It’s not often these days people are so genuinely willing to help and offer to start work super early too. You’re a credit to your company. Thank you
Victoria · 27 May 2024
★★★★★ 5/5
GoogleI would highly recommend Pymm & Co, professional yet friendly service all the way through the selling process. Fantastic photos taken of our place, and sold in record time. And the sales progression updates from Leon were brilliant, I always knew what was happening with the chain. Thank you all so much. Worth every penny
Katherine · 24 September 2024
★★★★★ 5/5
GooglePymm and Co organized our sale and purchase. I could not thank Leon and team for their efforts in getting us moved into our dream home. Leon coordinated with all solicitors and had us moved in 8 weeks. Great job.
Matthew · 25 October 2023
Agent replied · 24 October 2024
Thank you for your review. We appreciate your feedback and are glad to hear that you are enjoying your home by the waterside.
★★★★★ 5/5
TrustpilotSwift and personalized approach to clients
I have been in the UK for over a year now and my experience with one of your representative, Tia Moore was exceptional, she consistently did a follow up call on every mail sent, she showed concern and encouragement even when I was not prompt with some documentation. I will recommend Pymm & co to family friends for their personalized approach and swiftness.
Edmund · 4 May 2024
★★★★★ 5/5
TrustpilotExcellent service! Fab company
Thanks Leon and team for assisting me with the purchase of my new property. Your expertise and guidance during the process were invaluable, and I can’t thank you enough.You were always friendly, patient and helpful. Your professionalism and attention to detail made the entire process smooth and stress-free.I would highly recommend this company for anyone looking for a reliable and knowledgeable estate agent. Your dedication and commitment to clients are truly commendable.Thanks againFrom jeneve and family
Jeneve · 5 July 2023
★★★★★ 5/5
TrustpilotExceptional Service
We received exceptional service during a difficult situation with our tenant. Jackie was very helpful and excellent in the way she resolved the problems. Mel took a lot of trouble to find us a suitable new tenant. Both of their customer service skills were excellent . We can't thank either of them highly enough. Well done Pymm.
Sheila · 12 August 2024
★★★★★ 5/5
TrustpilotI would highly recommend Pymm & Co
I would highly recommend Pymm & Co, professional yet friendly service all the way through the selling process. Fantastic photos taken of our place, and sold in record time. And the sales progression updates from Leon were brilliant, I always knew what was happening with the chain. Thank you all so much. Worth every penny
Katherine · 7 September 2024
★★★★★ 5/5
TrustpilotProfessional staff
My whole move went smoothly considering the fact I came from another country.My agent Abby was amazing and very friendly. She would call me regarding everything on my international number and helped me with online viewing. I am also extremely grateful that Abby always replied to my emails immediately.The house was clean and I got my keys on the decided date.I recommend Pymm and Co.
Siddiqui · 6 March 2024
★★★★★ 5/5
GoogleI can’t thank Pymm & Co and Leon enough for the support over the last 6 months during the process of buying my first house. The support has been unmatched. He was able to get answers when I was not able to, kept me calm through the whole thing. Would highly recommended!
Amy · 27 March 2026
★★★★★ 5/5
GoogleHad a great experience buying through Pymm & co. Very clear open and thorough and feel like they’re really trying to get the best for both parties involved. Thanks Leon!
Lee · 26 July 2025
★★★★★ 5/5
TrustpilotVery smooth sale for our property
Very smooth sale for our property, expertly assisted by the very lovely Leon. Kept us informed thoroughly throughout the process and worked hard to get the sale to go through quickly. Highly recommend.
Iz · 10 August 2026
★★★★★ 5/5
TrustpilotBeing tenant with Pymms & Co for almost…
Being tenant with Pymms & Co for almost two years, really pleased with their services. All staff are willing to help when needed especially Jackie Cartmell who always finds time to respond and deal with any questions or concerns in professional manner. Thank you for your great support always.
Konstantins · 28 November 2024
★★★★★ 5/5
GoogleLeon at Pymm & Co Norwich Sales office is a pleasure to work with, he's attentive and direct, easy to contact and made our experience buying a home, a nice straight forward one. Thanks Leon!
Tiffany · 11 January 2024
Agent replied · 10 January 2025
Thanks Tiffany!!
We would like to express our gratitude for your business. We hope that you are enjoying your new home and that everything is to your satisfaction.
★★★★★ 5/5
GoogleOur experience with Mel was excellent. She made every step seamless and completely straightforward for us.
Zoe · 11 December 2025
★★★★★ 1/5
GoogleAbsolutely shocking lettings team. Melanie Frost is completely incompetent and should not be in this role. I arranged a viewing over a week in advance and confirmed the day before. I arrived at the property after a three hour drive with a two year old and after waiting a while called Pymm & co. to be told the property had been let a few days earlier. It was still on Rightmove as available the morning of my planned viewing. It is evident that Pymm & Co. cannot undertake simple administration and I will be taking this further to have my fuel costs reimbursed. Use them at your own risk!
Kim · 11 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.