4/5
TrustpilotResponsive and helpful with my flat…
Responsive and helpful with my flat purchase. Involved at all stages and proactive with the solicitors and vendor despite the process being slow. Thank you Jack and Amy.
Trusted Agent profile · Norwich
Pymm & Co Norwich reviews
★★★★★
890 reviews across 2 platforms
4 Ber Street, Norwich, NR1 3EJ, NR1 3EJ
Pymm & Co's office in Norwich, at 4 Ber Street, is rated 4.7 out of 5 across 890 reviews on two platforms, including 452 Google reviews rated 4.7.
Reviews
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleLeon and his team have been very helpful and quick to respond. Their industry knowledge helps get stuff done
1/5
GoogleThis is noy for whole of Pymm & Co but just for one of Your employee who needs to be more kinder and human while speaking to customers .. Its really a painful experience dealing with this team, causing unnecessary stress. This horrible experience was not only once but multiple times that we dealt with a particular lady employee - She really needs help !!
5/5
GoogleKingsley was an absolute pleasure to meet. He was very knowledgeable about the property which I have to say is very rare. I have had many, many viewings over the last few months, so please accept my opinion. You are very lucky to have such a star and n your company.
5/5
TrustpilotFantastic Estate Agent, Brilliant team of people
Pymm & Co have been an absolutely fantastic Estate Agent and my experience has been very positive from the initial phone call all the way through to exchange and completion. Leon specifically has really looked after me and been super responsive and informative with all aspects of communication. Specifically, the initial registration of interest on the property and offer submission I felt was very fair and it really felt like I was being treated very fairly and not being pressurised in any way, which is quite rare in my experience. Im also extremely grateful to Maddi for the property viewings and opportunity to have a look round prior to completion for measuring etc. A really delightful team of people who keep you informed throughout the whole process.
5/5
GoogleA very committed and driven estate agency. We had a long, protracted sale, with useless solicitors and frustrating sellers, and both Leon and Amber went above and beyond to ensure we finally made the move. Can’t rate them high enough.
5/5
GoogleHighly recommend Mel in Norwich if you are looking for a new home. Always super helpful and friendly. Thanks Mel 😃 …
5/5
TrustpilotVery Happy
Leon was very patient, easy-going, and helpful. He put me on to the solicitor and always replied to my e-mail in good time and with customary good charm and humour.
5/5
GoogleJack has been amazing. He has walked me through every step of the process, given advice and supported when I had the worst solicitor in the world. He has kept me updated and gone above and beyond to tackle a challenging house sale. I would recommend Pymm & Co (Jack) 100%. Thanks Jack.
5/5
TrustpilotLook no further…..
If you are looking for good old fashioned customer service, with friendly, helpful people who combine their years of knowledge & experience together with a modern professional approach… look no further than Pymm & Co. From Leon in the office to Theresa conducting viewings at properties, the team has been a pleasure to deal with & the process so far, actually fun! Feeling confident we will find our next home under their guidance. Keep up the great work ☺️
5/5
TrustpilotFantastic company!!!
Fantastic company! Went above and beyond to get my house sold. Leon was superb and kept me in the loop at all times. It was my first house sale on my own so appreciated all the support and guidance throughout the process.
5/5
TrustpilotLeon was fantastic
Leon was fantastic, kept me calm during stressfull moments, and kept me updated on the solicitor progress
5/5
TrustpilotGreat client service
My previous tenant gave notice and a new one was found very quickly. Communication about viewings and prospective tenants was addressed in a very timely manner. Customer service has been excellent throughout. Thanks to Tia for your assistance.
5/5
TrustpilotJust a big thank you Kirsten for…
Just a big thank you Kirsten for handling recent issues so effectively - couldn't have been an easy situation, and we greatly appreciate your professionalism in dealing with it! Many thanks.
5/5
GoogleLeon has been very helpful throughout the whole process. Highly recommend.
5/5
TrustpilotFantastic Support Throughout the Buying Process
We had a really positive experience buying our new house, and a big part of that was thanks to Leon. From the start, he was brilliant to deal with, always friendly, approachable, and happy to help with anything we needed.
5/5
TrustpilotExcellent Professionalism - North Norfolk Sales Office
I viewed a property several times with May from the North Norfolk sales office. I was so impressed by her professionalism, communication, knowledge and people skills. Not only was she exceptionally helpful answering all the questions i had but she proactively sought to help throughout the process. An excellent sales representative for anyone looking for, or wanting to sell a property.
5/5
GoogleMelanie was amazing, extremely helpful and friendly, making the whole process go smoothly.
5/5
TrustpilotDavid in lettings was extremely…
David in lettings was extremely efficient and prompt in getting my quotation to let back super quickly, which in turn helped me massively. Cant Thank David and Pymm and co enough.
5/5
TrustpilotThank you so much Mel in Norwich for…
Thank you so much Mel in Norwich for helping me find my lovely new home. Always super helpful and friendly 🤗
5/5
TrustpilotKirsten is excellent
Kirsten is excellent. Responds very quickly to maintenance issues, keeps you informed and ensures repairs are carried out in a timely fashion.
5/5
TrustpilotEnd of tenancy support
Rebecca Ogle has been supporting and guiding us through the process of returning to our property at the end of a long tenancy. Efficient, professional and very helpful throughout. Thank you.
5/5
TrustpilotFlat sale Pymm & Co
Had a really good experience using Pymm & co with the sale of my flat it wasn't such a straightforward as I'd hoped but Leon and his team went the extra mile .
5/5
TrustpilotDavid McMaster - An Excellent Estate Agent
David is an excellent Estate Agent. He is professional, responsive, knowledgeable and very helpful. Would highly recommend him to anyone looking for an agent in the Norwich area!
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