Every review we hold for the Norwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSimply The Best
To Claire Wilson, Carl and everyone at Minors and Brandy. We want to say a huge thank you for everything you have done for us. We can't thank you enough for all your kindness and support. We know we have been pushy, stressed, angry, upset and even inpatient at times this was our third home by the time we came to you. You listened to our fiasco's of which there were many! You were the ones to remain calm kind and supportive. We were so pleased with your service and we don't know of any other Estate Agents that keep in contact with all vendors, buyers and solicitors on a weekly basis to keep everyone on track, we are so glad you did. Thanks to your hard work and support we are now living in our dream home, I wake up with a smile on my face every morning and am in disbelief of what we have achieved, thank you for being there. I have to point out one last thing, you were working for our vendor not us and yet we received so much help from you guys, who does that? Thank you thank you thank you. Excellent Customer Relations Management
Woody · 17 December 2024
★★★★★ 5/5
TrustpilotVery proactive estate agent
We’ve found Minors and Brady much more proactive in arranging viewings than any other estate agent. I have had great service from Chris both in trying to sell my property, as well as helping me purchase another with minors and Brady. He has been very helpful and supportive in both instances.Elle hosted some viewings for us and was great, and she showed us a property as well, and we were impressed how knowledge and researched she was.Both were very professional and a credit to the company.
Neil · 16 December 2024
★★★★★ 5/5
GoogleDan and the team are refreshingly different with their approach in selling houses... My mother's flat had been on the market for over a year with four other major local agents... Minors and Brady sold it within their short contract time... I can only put it down to the way the team thinks outside the box.... Highly recommended!!! Negotiators, valuers and admin staff all hard workers... Genuinely pleased with all they've done....
Amanda · 20 September 2023
Agent replied · 16 June 2024
Dear Amanda,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our team, we're glad you were left satisfied.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
TrustpilotClaire Wilson star of the show!
Claire Wilson at minors has been fantastic from start to finish! There were times prior to exchange that felt stressful and uncertain but we could always rely on Claire to know what was happening. She has made the process so calm. If you called she would know exactly who you are and knew exactly where we were at. She would always call back to follow up. Claire and the team you have been a pleasure to work with and we are so grateful to you all. Merry Christmas!
Katherine · 13 December 2024
★★★★★ 5/5
TrustpilotFantastic Support from Cassandra
Cassandra at Minors and Brady was an absolute gem throughout the process of buying our first home. As total beginners with no clue about how things worked, we were honestly overwhelmed at first. But Cassandra was incredibly patient and understanding, taking the time to explain everything clearly and guide us step by step. She was always there to support us, answering every question (even the silly ones!) and making sure we felt comfortable and confident with every decision.Her helpfulness went above and beyond, she really made what could have been a stressful experience feel so much smoother. We genuinely felt like we were in safe hands the entire time, and her friendly, approachable manner made all the difference. Thanks to Cassandra, we’re now happily settled and so grateful for her amazing help!
Francesco · 6 December 2024
★★★★★ 5/5
TrustpilotThank you Claire
Claire has been fantastic through both our sale and purchase transactions. She was really on the ball with chasing solicitors and making sure everyone had the relevant information at the right times. She pushed hard to make sure everything was done as quick and pain-free as possible. The whole process can be very daunting but Claire made it much easier and less stressful. She's very knowledgeable and has been a pleasure to deal with. We can't thank the team at Minors and Brady enough. A great process from start to finish.
Chris · 6 December 2024
★★★★★ 5/5
GoogleConnie was very professional and helpful in every way. Kept us updated.
B · 10 January 2026
Agent replied · 13 January 2026
Thank you for your 5 star review! It's great to hear Connie kept you updated and was helpful!
★★★★★ 5/5
GoogleRosie Turley at after sales was immense. She wasn’t even our estate agent but was acting for the people we were buying off. She went above and beyond to get our difficult chain through the door to exchange and completion. If it wasn’t for her determination and professionalism I doubt it would have happened. On the contrary our estate agent Attik were hopeless. Selling the house was great but the after bit was an absolute chore and I am not impressed. This is where Rosie managed to pull everything together and get us over the line. Thank you Carl Eves
Carl · 3 December 2024
★★★★★ 5/5
TrustpilotA great experience.
A great experience from start to finish. Minors and Brady produced an excellent brochure, provided a great sales team, found me a buyer and completed the sale within a very quick timeframe. Megan Clarke was exceptional as my after-sales representative, guiding me through each step of the process with great communication, professionalism and attention to detail. Megan was very friendly, personable and responsive to any queries I had and I am very grateful to have had her as my after-sales representative. All staff that I encountered and interacted with at the Minors & Brady Wroxham office were excellent across the board, the level of quality and attention was very high throughout all stages of the sale process. I wouldn't hesitate to recommend to others.
Stefan · 3 December 2024
★★★★★ 5/5
GoogleRosie has been a great help during a protracted sale. Solicitors doing their usual helpful stuff, Rosie kept me informed far better than the solicitor. She did all she could to get the sale over the line and was instrumental in my sale finally getting there despite the solicitors best efforts. I can highly recommend M&B. From the initial photographs to the completion they have been excellent. Thank you
Julius · 24 April 2025
★★★★★ 5/5
TrustpilotThanks Jessica and the team at minor and brady
Jessica has been just the best person with the sale of my property. I have to say that my experience with minor and brady has been outstanding .The staff are totally professional and nothing buy praise for them One person in particular was Jessica , she has been truely wonderful on every level . She has gone above and beyond to help me with the sale of my property and I owe her so much .Again truely outstanding. Thank you minor and brady
Ivan · 28 November 2024
★★★★★ 5/5
TrustpilotSmooth as glass!
Been a while since i bought a house and needed to use an agent, but Minors and Brady made things smooth as glass! The vendor needed a quick move which worried me at first, but a big shout out to Jessica Kemp who was there at every step, and we completed on time without any issues.Even after completion, and the office had run out of celebration red wine, Jessica stepped up to ensure we got a bottle in the end - amazing!
Nathan · 27 November 2024
★★★★★ 5/5
TrustpilotTHANKS MINOS & BRADYrecently sold a house through one…
We recently sold a house through one estate agent and found there services very poor on every level but purchased a bungalow at the same time through MINOS AND BRADY and the level of communication and help we received especially with JESSICA KEMPwas absolutely outstanding..Jessica was constantly in touch with updates and help with extra viewings and right up to her last phone call on contract exchange day we can not recommend JESSICA and the team she works with at MINOS AND BRADY enough ..well done for all your help .. lee & tina stroud
Customer · 26 November 2024
★★★★★ 5/5
TrustpilotI worked with Ange at Minors & Brady…
I worked with Ange at Minors & Brady when I recently sold a property. It wasn't the easiest property to seel as it was a rental that I had not lived in. There were inspections to do and some minor work to complete so that the buyers could get a mortgage. Ange managed the whole process in a remarkably proficient and patient way. She made sure that stuff got done and kept me on the straight and narrow when I might have given up! On top of all of that, she was always cheerful, encouraging and helpful. You can't really ask for more than that...
Geraint · 26 November 2024
★★★★★ 5/5
TrustpilotWe recently sold my late grandparents…
We recently sold my late grandparents house and Ange really did go above and beyond. From keeping us updated on feedback after viewings to keeping us informed of where we were at with each stage of the sale, which meant we could leave it all with her, saving us time and effort in chasing solicitors! Ange and her team were so professional at all stages and really did help with a smooth sale at a difficult time. Thank you!
Anna · 10 December 2024
★★★★★ 5/5
TrustpilotFirst time seller
Minors and Brady have been awsome from the get go.As a first time seller on behalf of a familyEstate I was clueless.From the start finding the right price point, marketing, getting maximum exposure and taking care of viewings was seemlessAfter a sale was agreed I was put in the tender care of Aysegul Capti in the Aftersales team at the Dereham branch.I can only say that she is determined, dogged,and truly professional at keeping the sales momentum moving forward with the buyers and sellers solicitors.Aysegul is an exemplary example of how to "Get the job done" Thanks Minors And Brady great Job.All the Best Neil
Neil · 23 November 2024
★★★★★ 5/5
TrustpilotAysegul Capti- Sales progressor.
We had the pleasure of working with Aysegul ‘Ayse’ Capti with the purchase of our first property. Even though I was abroad when our offer was accepted, Ayse was very helpful and made the next steps stress-free. Always friendly and helpful. Communication was always excellent and even when our solicitors were not helpful or on the ball, Ayse was on hand to sort and put us at ease.No questions were too big or too small and she always had time to talk to us.I would I highly recommend Minors and Brady, and Ayse specifically. We are now proud home owners!!!
Sophie · 21 November 2024
★★★★★ 5/5
TrustpilotMy experience with Ange and her…
My experience with Ange and her services plus all her team was highly supportive and professional. Ange was always here and help to sort all things as needed in this case all this process was less stressful for us. Definitely I can truly recommend her services. And if u do so, you will easily know what I am talking about. Ange do this work not just for money, she put her heart into it too and I as customer felt it straight away. Thank you
Lenka · 14 November 2024
★★★★★ 5/5
TrustpilotAlways a 5*
I recently had the pleasure of dealing with Nagilla at Minors and Brady, and I couldn't be more impressed with the level of service I received. Nagilla supported us as soon as we had sold our property and she was fantastic throughout. Nagilla was professional, knowledgeable, and extremely responsive to all of my questions and needs.What really stood out was Nagilla’s attention to detail and commitment to making sure everything went smoothly. She managed to make the whole experience much less stressful than I anticipated.If you're looking for an estate agent to buy, sell or rent a property with then I highly recommend Minors and Brady. They go above and beyond for their clients, and I’m so grateful for their expertise and support.
Alex · 7 November 2024
★★★★★ 5/5
TrustpilotMinors & Brady … are fab Aysegul Capri
Minors & Brady …. You are amazing !Aysegul Capri has been so efficient & helpful with my purchase of Fairfield Close. I have received exactly the right amount of contact during the process. Since I put the offer in on the 23 August the team have been there for any questions and advice. Thank you everyone you have helped make a very smooth move so much less stressful. I wouldn’t hesitate to recommend Minors & Brady for a great ‘moving’ experience I’ve just exchanged today and again the support and help has been outstanding. Thank you all so muchPaul.
PAUL · 7 November 2024
★★★★★ 5/5
TrustpilotDefinitely recommend.
I will definitely recommend Minors and Brady to anyone looking to sell their property. They worked hard and were so kind when our first chain broke down. The after sales team was brilliant, big shout out to Claire Wilson who was without a doubt very impressive. She kept everyone in the chain on their toes, we really felt like she was in our corner and made us feel that we were the most important clients on her list. Very professional and supportive.
Mrs · 7 November 2024
★★★★★ 3/5
TrustpilotSales side is unbeatable, after sales is a shambles
Connie and Charlie were amazing, always keeping me up to date, doing everything they could not just to get me viewings but the best offer also. From initial meetings, photos and getting the advert ready, to processing the Memorandum of Sale. Everything is handled carefully, and so well. They took so much stress out of what can be an extremely stressful experience.Sadly, after sales really let the side down. My case was handed over from agent to agent, no one read the case notes, had to chase every day to get updates, and was given so many excuses for why my sale was delayed. They made the process so stressful, which was such a shame after all the excellent work the sales team had done before.
Ms · 7 November 2024
★★★★★ 5/5
TrustpilotWe honestly can’t thank Minors & Brady…
We honestly can’t thank Minors & Brady enough for everything they did to help me and my partner Jasmine through what became an incredibly over complicated house move. From start to finish, the support, communication, and dedication from the team was amazing.
Brandon · 18 May 2026
Agent replied · 28 May 2026
Thanks for your review, Brandon! It sounds like it was a challenging move, so it’s great to hear the team were able to support you and Jasmine throughout and help get everything over the line. It’s lovely to hear you’re now settled into your new home, and we appreciate your recommendation!
★★★★★ 5/5
GoogleHi Connie
Just to let you know that my client has had an offer accepted on an apartment. Thank you for all your help and suggestions. I was saying to James how impressed I’ve been with M&B, their proactive approach, suggesting properties , doing everything possible to get viewings booked, telephone manner and all round service. I mentioned you specifically. James was very helpful on the viewings fitting in a second and generally being very accommodating
Thanks again
Robert
Robert · 19 November 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
