Minors and Brady Norwich reviews

★★★★★ 5/5

Trustpilot

Excellent service from Sam Carpenter

Excellent service from Sam Carpenter. He was very helpful, professional, and responsive throughout our tenancy process, assisting us with the tenancy agreement, payments, and any questions we had. We really appreciate his support and would highly recommend him!

Rina · 7 October 2026

★★★★★ 5/5

Trustpilot

5star service

Adam waters @ Minors & Brady has provided us an outstanding service with securing our house sale. Communication throughout the process has exceeded our expectations allowing us to feel very valued customers. I am always impressed with a personalised approach, particularly when facing unexpected hitches. All hurdles we faced were dealt with promptly along with updates to ourselves so we never felt out of the loop. I cannot recommend Minors & Brady enough. Thank you so much, very happy customers

Rebecca · 20 November 2025

★★★★★ 5/5

Google

Connie was very helpful and provided a prompt and professional to all of our queries

Angela · 10 April 2026

★★★★★ 5/5

Google

The purchase of our first home has been a complete whirlwind. The first property we viewed, we fell in love with and now we’re moving into it just 12 weeks later (and that was with Christmas in between) Connie was an absolute star. Arranging viewings for us, checking in daily too see how we both felt and if they could do any more for us. She is an asset to the team. We would also like to mention that Rosie and the rest of the team have been great throughout our purchase transaction and everyone has always gone above & beyond to help with any of our queries. We would recommend Minors & Brady to anyone. Chloe & Matt

Chloe · 18 January 2024

★★★★★ 5/5

Google

Rosie Turley has been great - as have all at Minors & Brady. This was my first time buying a house and I ended up choosing a solicitor who was... not the best. Rosie was great at chasing things up and ensuring that the deal got done. On her side, communications were transparent, informative and friendly. She was hardworking, easy to get hold of, understanding, and eager to be helpful - which was really reassuring for a first-time buyer when everything is so new. So yes, I would definitely recommend Rosie and Minors & Brady.

Ritchie · 18 January 2024

★★★★★ 5/5

Trustpilot

Claire acted as our after sales…

Claire acted as our after sales advisor. She has been very prompt with updates and offering advice and guidance when asked. Overall a very good experience with Claire and the M&B team. I would recommend M&B whole heartedly.

Tony · 30 September 2026

★★★★★ 5/5

Google

I was most impressed with the professionalism and effectiveness of the Norwich office of Minors and Brady Our house was sold STC speedily and for above the asking price Connie Staff's level of communication was exemplary

Wendy · 3 October 2026

★★★★★ 5/5

Google

All at Minors & Brady were great throughout my sale, but this is a particular mention for the wonderful Rosie Turley, who was the very necessary midwife (After sales manager) to the sale of my house. Everything you want in the best possible midwife! Calm, wise, efficient, extremely empathetic, genuinely so, with both vendor and purchaser, which is how she ensure that both sides remained in touch, and in pursuit of a good outcome, during a really tricky process. It was a very long and wearing struggle and at times it looked really vulnerable. Rosie has been amazing. Her patience tact and thoughtful skill in her management of the people involved and the process was outstanding. Rosie’s enormous capacity for well-expressed, genuine, empathy, and her ability to keep all sides on board no matter how frayed tempers became has saved this sale. She has managed to maintain a really great relationship with both sides throughout, and without that I think it would have fallen through. Solicitors can be tough to understand in their arrangements and Rosie was great, prodding where necessary and talking us all down when things were stressful. Rosie’s unusual ability to combine real professionalism with great sensitivity is exceptional - and she is such a pleasure to deal with. I think Rosie will by now be blushing adequately so I will just say also that Minors & Brady have been the best estate agency experience I have ever had. The pricing was right, the photography was wonderful, the marketing was perfect, and the communications have been excellent all through.

P · 19 November 2023

★★★★★ 5/5

Google

Professional and friendly service received. Thank you to Connie Staff for her initial support and excellent communication during her part of the purchase.

Dean · 7 January 2026

★★★★★ 5/5

Trustpilot

I am writing these reviews special for…

I am writing these reviews special for Jessica Kemp. She helped me a lot with a very difficult sale and I don’t have enough words to say her THANK YOU for her help.

Eugenia · 7 October 2026

★★★★★ 5/5

Trustpilot

I recently had dealings with Luke at…

I recently had dealings with Luke at Minors and Brady regarding rental evaluation review. He made the whole process very easy for me extremely professional and made sure the whole matter past off very smoothly.

Timothy · 20 September 2026

★★★★★ 5/5

Google

This has been a complicated purchase but Connie has been supportive and understanding throughout. 5* are not really enough.

Alan · 19 September 2026

★★★★★ 5/5

Trustpilot

Couldn’t think of anything they could improve

I was a little sceptical about using minors and Brady, it’s been a long time since I sold a house but as they have a lot of boards up in Norwich I went with them.

Kate · 18 September 2026

★★★★★ 5/5

Trustpilot

Richard from minors and Brady is the…

Richard from minors and Brady is the best property manager I have dealt with! he has been extremely professional and would highly recommend him to any prospective landlords or tenants - thanks again

Aaron · 30 September 2026

★★★★★ 5/5

Google

Senior Property Consultant, Connie Staff, handled my purchase in a polite and proactive manner that left me reassured that everything was in hand and that she was always at the end of the phone if needed.

Nina · 10 September 2026

★★★★★ 5/5

Trustpilot

Would Highly Reccomend

I had a really good experience with Minors and Brady. While both my solicitors and the sellers solicitors were disorganised and bad communicators, Minors and Brady (and Molly in particular) were fantastic throughout the process.

Dan · 16 September 2026

★★★★★ 5/5

Google

Sold my property thru Minors n Brady would like to thank Rosie Turley from the aftersales team from the moment you came on board to help, things started to look up you have been very informative, helpful, & persistant, you kept up contact on a daily basis. Rosie i felt you had my back at a difficult time. You defently go that extra mile. I would recommended you to anyone selling with minors n brady thank you

Dee · 19 November 2023

★★★★★ 5/5

Google

So far so very good. I am currently selling a properly with Minor and Brady. They have very modern practices, excellent customer service and keep you updated every step of the way. The Photographer is excellent and so far I can say the same thing about the rest of the team, so a shout out to Matthew, Connie and Mia, very professional, supportive and very helpful to me who is mildly absent minded. If any thing changes I'll update this post, but i'd be surprised if I could find much negative about them that's not nit-picking . I would certainly recommend them. Keep up the good work guys. Thanks again Oli

Oliver · 24 March 2025

★★★★★ 5/5

Google

Connie Staff was very helpful and attentive, keeping me in touch with progress throughout the early stages of the purchase. I had confidence in her skills and appreciate the quality of the service she provided.

Alison · 12 September 2026

★★★★★ 5/5

Trustpilot

Selling a family home in a popular Norfolk town.

Selling a family home in a popular town was proving difficult and local estate agent was not particularly active. Then we engaged Minors & Brady who were an enthusiastic breath of fresh air. They have a wide catchment area and we had viewing quickly & a sale agreed in no time.

Ron · 19 May 2026

★★★★★ 5/5

Trustpilot

Really impressed

Really impressed with the service received from Connie and Joe in the Norwich sales office. In a tough market, they've done an excellent job of helping me agree on a sale. Highly recommended.

Edward · 16 September 2026

★★★★★ 5/5

Google

When we chose our new home with Minors and Brady, we were naturally unsure of how long the buying process might take. However Rosie our estate agent was amazing at consistently keeping in contact with us as to what was happening and pushing both parties to do what they needed to do. We were over the moon to be in our property within 3 months of accepting offer and I'm sure a lot of that was due to Rosie's hard work and dedication!

Pippa · 2 September 2025

★★★★★ 5/5

Trustpilot

Sarah has been amazing!!

Sarah at Minors and Brady has been incredible in securing my new home. I can’t thank her enough for all she has done. Thank you so much again, Grace

MISS · 8 October 2026

★★★★★ 5/5

Trustpilot

We swapped agents to Minors and Brady…

We swapped agents to Minors and Brady after a long time with another agent. They rephotographed and marketed our property really well, and we sold quite quickly then. The aftersales service provided by Cass and Abi has been amazing. I would highly reccommend this agent.

Nina · 21 February 2026