Minors and Brady Norwich reviews

★★★★★ 5/5

Trustpilot

Thank you Claire

Claire has been fantastic through both our sale and purchase transactions. She was really on the ball with chasing solicitors and making sure everyone had the relevant information at the right times. She pushed hard to make sure everything was done as quick and pain-free as possible. The whole process can be very daunting but Claire made it much easier and less stressful. She's very knowledgeable and has been a pleasure to deal with. We can't thank the team at Minors and Brady enough. A great process from start to finish.

Chris · 6 December 2024

★★★★★ 5/5

Google

Sam was really helpful and accommodating with our needs! Thanks!

Leah · 19 September 2026

★★★★★ 5/5

Google

Connie was very professional and helpful in every way. Kept us updated.

B · 10 January 2026

★★★★★ 5/5

Google

Rosie Turley at after sales was immense. She wasn’t even our estate agent but was acting for the people we were buying off. She went above and beyond to get our difficult chain through the door to exchange and completion. If it wasn’t for her determination and professionalism I doubt it would have happened. On the contrary our estate agent Attik were hopeless. Selling the house was great but the after bit was an absolute chore and I am not impressed. This is where Rosie managed to pull everything together and get us over the line. Thank you Carl Eves

Carl · 3 December 2024

★★★★★ 5/5

Trustpilot

A great experience.

A great experience from start to finish. Minors and Brady produced an excellent brochure, provided a great sales team, found me a buyer and completed the sale within a very quick timeframe. Megan Clarke was exceptional as my after-sales representative, guiding me through each step of the process with great communication, professionalism and attention to detail. Megan was very friendly, personable and responsive to any queries I had and I am very grateful to have had her as my after-sales representative. All staff that I encountered and interacted with at the Minors & Brady Wroxham office were excellent across the board, the level of quality and attention was very high throughout all stages of the sale process. I wouldn't hesitate to recommend to others.

Stefan · 3 December 2024

★★★★★ 5/5

Google

Rosie has been a great help during a protracted sale. Solicitors doing their usual helpful stuff, Rosie kept me informed far better than the solicitor. She did all she could to get the sale over the line and was instrumental in my sale finally getting there despite the solicitors best efforts. I can highly recommend M&B. From the initial photographs to the completion they have been excellent. Thank you

Julius · 24 April 2025

★★★★★ 5/5

Trustpilot

Thanks Jessica and the team at minor and brady

Jessica has been just the best person with the sale of my property. I have to say that my experience with minor and brady has been outstanding .The staff are totally professional and nothing buy praise for them One person in particular was Jessica , she has been truely wonderful on every level . She has gone above and beyond to help me with the sale of my property and I owe her so much .Again truely outstanding. Thank you minor and brady

Ivan · 28 November 2024

★★★★★ 5/5

Trustpilot

Smooth as glass!

Been a while since i bought a house and needed to use an agent, but Minors and Brady made things smooth as glass! The vendor needed a quick move which worried me at first, but a big shout out to Jessica Kemp who was there at every step, and we completed on time without any issues.Even after completion, and the office had run out of celebration red wine, Jessica stepped up to ensure we got a bottle in the end - amazing!

Nathan · 27 November 2024

★★★★★ 5/5

Trustpilot

THANKS MINOS & BRADYrecently sold a house through one…

We recently sold a house through one estate agent and found there services very poor on every level but purchased a bungalow at the same time through MINOS AND BRADY and the level of communication and help we received especially with JESSICA KEMPwas absolutely outstanding..Jessica was constantly in touch with updates and help with extra viewings and right up to her last phone call on contract exchange day we can not recommend JESSICA and the team she works with at MINOS AND BRADY enough ..well done for all your help .. lee & tina stroud

Customer · 26 November 2024

★★★★★ 5/5

Trustpilot

I worked with Ange at Minors & Brady…

I worked with Ange at Minors & Brady when I recently sold a property. It wasn't the easiest property to seel as it was a rental that I had not lived in. There were inspections to do and some minor work to complete so that the buyers could get a mortgage. Ange managed the whole process in a remarkably proficient and patient way. She made sure that stuff got done and kept me on the straight and narrow when I might have given up! On top of all of that, she was always cheerful, encouraging and helpful. You can't really ask for more than that...

Geraint · 26 November 2024

★★★★★ 5/5

Trustpilot

We recently sold my late grandparents…

We recently sold my late grandparents house and Ange really did go above and beyond. From keeping us updated on feedback after viewings to keeping us informed of where we were at with each stage of the sale, which meant we could leave it all with her, saving us time and effort in chasing solicitors! Ange and her team were so professional at all stages and really did help with a smooth sale at a difficult time. Thank you!

Anna · 10 December 2024

★★★★★ 5/5

Trustpilot

First time seller

Minors and Brady have been awsome from the get go.As a first time seller on behalf of a familyEstate I was clueless.From the start finding the right price point, marketing, getting maximum exposure and taking care of viewings was seemlessAfter a sale was agreed I was put in the tender care of Aysegul Capti in the Aftersales team at the Dereham branch.I can only say that she is determined, dogged,and truly professional at keeping the sales momentum moving forward with the buyers and sellers solicitors.Aysegul is an exemplary example of how to "Get the job done" Thanks Minors And Brady great Job.All the Best Neil

Neil · 23 November 2024

★★★★★ 5/5

Trustpilot

Aysegul Capti- Sales progressor.

We had the pleasure of working with Aysegul ‘Ayse’ Capti with the purchase of our first property. Even though I was abroad when our offer was accepted, Ayse was very helpful and made the next steps stress-free. Always friendly and helpful. Communication was always excellent and even when our solicitors were not helpful or on the ball, Ayse was on hand to sort and put us at ease.No questions were too big or too small and she always had time to talk to us.I would I highly recommend Minors and Brady, and Ayse specifically. We are now proud home owners!!!

Sophie · 21 November 2024

★★★★★ 5/5

Trustpilot

Jessica kemp was amazing

Jessica kemp was amazing. Checked on status of sale and purchase. Clear communications and professional at all times. Would definitely recommend.

D · 10 October 2026

★★★★★ 5/5

Trustpilot

Always a 5*

I recently had the pleasure of dealing with Nagilla at Minors and Brady, and I couldn't be more impressed with the level of service I received. Nagilla supported us as soon as we had sold our property and she was fantastic throughout. Nagilla was professional, knowledgeable, and extremely responsive to all of my questions and needs.What really stood out was Nagilla’s attention to detail and commitment to making sure everything went smoothly. She managed to make the whole experience much less stressful than I anticipated.If you're looking for an estate agent to buy, sell or rent a property with then I highly recommend Minors and Brady. They go above and beyond for their clients, and I’m so grateful for their expertise and support.

Alex · 7 November 2024

★★★★★ 5/5

Trustpilot

Minors & Brady … are fab Aysegul Capri

Minors & Brady …. You are amazing !Aysegul Capri has been so efficient & helpful with my purchase of Fairfield Close. I have received exactly the right amount of contact during the process. Since I put the offer in on the 23 August the team have been there for any questions and advice. Thank you everyone you have helped make a very smooth move so much less stressful. I wouldn’t hesitate to recommend Minors & Brady for a great ‘moving’ experience I’ve just exchanged today and again the support and help has been outstanding. Thank you all so muchPaul.

PAUL · 7 November 2024

★★★★★ 5/5

Trustpilot

Definitely recommend.

I will definitely recommend Minors and Brady to anyone looking to sell their property. They worked hard and were so kind when our first chain broke down. The after sales team was brilliant, big shout out to Claire Wilson who was without a doubt very impressive. She kept everyone in the chain on their toes, we really felt like she was in our corner and made us feel that we were the most important clients on her list. Very professional and supportive.

Mrs · 7 November 2024

★★★★★ 3/5

Trustpilot

Sales side is unbeatable, after sales is a shambles

Connie and Charlie were amazing, always keeping me up to date, doing everything they could not just to get me viewings but the best offer also. From initial meetings, photos and getting the advert ready, to processing the Memorandum of Sale. Everything is handled carefully, and so well. They took so much stress out of what can be an extremely stressful experience.Sadly, after sales really let the side down. My case was handed over from agent to agent, no one read the case notes, had to chase every day to get updates, and was given so many excuses for why my sale was delayed. They made the process so stressful, which was such a shame after all the excellent work the sales team had done before.

Ms · 7 November 2024

★★★★★ 5/5

Google

Hi Connie Just to let you know that my client has had an offer accepted on an apartment. Thank you for all your help and suggestions. I was saying to James how impressed I’ve been with M&B, their proactive approach, suggesting properties , doing everything possible to get viewings booked, telephone manner and all round service. I mentioned you specifically. James was very helpful on the viewings fitting in a second and generally being very accommodating Thanks again Robert

Robert · 19 November 2024

★★★★★ 5/5

Trustpilot

We would like to express our gratitude…

We would like to express our gratitude to everyone at Minors and Brady for their assistance in selling our house. We are especially thankful to Lee Mortier, who supported us from start to finish and played a crucial role in negotiating the offer on our property. Additionally, we would like to extend our thanks to Claire Wilson from the aftersales team for her ongoing support throughout the process. Each week, she provided us with updates and effectively communicated with our buyer and solicitors, which was incredibly helpful. We truly appreciate everything that Minors and Brady did for us.

Mr · 4 November 2024

★★★★★ 5/5

Trustpilot

Ange has been fantastic

Ange has been fantastic! When selling our home we wanted a local trustworthy and good agent and all the reviews we got for Ange&co were fantastic. From the start they were quick, professional but most importantly they were lovely people. From the photos to viewings, every Ange&co employee was outstanding. a BIG shout out to Ange herself- most owners are corporate and in the background but not her. She was so involved, charismatic, genuine and honest. Her guidance and expertise was second to none and she made the whole experience better.We also purchased through Ange and even then they were fantastic still! We had so much information and through our whole process we got so many updates that we were grateful for. They really went above and beyond! Near the end we found out Ange was merging with Minors and Brady which made us a bit apprehensive as we didn’t pick them for a reason. But knowing Ange would see our purchase and sale though was comforting. It’s sad to see Ange&Co merge. We just hope Minors and Brady really appreciate they have the best in their midst with Ange and appreciate her expertise and personality that draws people in. Overall, a huge massive pink thank you to Ange, and her team. Selling and buying is a headache but you all made the experience so much smoother and personal.

Esin · 4 November 2024

★★★★★ 5/5

Google

Rosie was my aftersales rep and what a rollercoaster we went on...a very turbulent rollercoaster. 7 months from listing to exchange and we finally did it. Rosie was more than empathetic, I felt like she was as invested in the sale as much as I was and I know she also went on a similar journey with our buyers...when we cried, so did she, when we swore, so did she and when we finally got to the finish line at 17:05 on the day of exchange then I'm sure she sighed as much of a relief as I did. Rosie, I'd like to say I'll miss talking to you but I couldnt be happier this journey is finally over. It's been a pleasure having you along for the ride!

Tenjy · 4 November 2024

★★★★★ 5/5

Google

If you are in the market of selling your home in the near term please do consider Minors & Brady Estate Agents and Lettings. Today we had a very tangible near disastrous situation with setting a completion date and near chain collapse for all 5 of us. The wonder that is Rosie Turley stepped up and went above and beyond to carefully mediate and manage the situation and I’m sure without her it would’ve fallen apart. Not withstanding the fact the marketing and photography is superb, the after sales experience is very important when selling a home and Rosie offers a 5* service. Thank you Rosie 🤍⭐️

Courtney · 4 November 2024

★★★★★ 5/5

Trustpilot

Top quality service

A big shout out to Cassandra for all the help and support throughout the buying process. Whilst actually being instructed by the seller, Cassandra kept us updated all the time and made what has been a challenging at times purchase, run as smoothly as it could. The whole process from submitting with the offer with Connor, right up to exchange has been as painless as it could be thanks to Cassandra and the team at Dereham Minors and Brady. A big thank you.

Mr · 2 November 2024