Trusted Agent profile · Norwich
★★★★★
2,346 reviews across 2 platforms
107 Unthank Road, Norwich, NR2 2PE
Part of Minors and Brady, see every office.
Minors's office in Norwich, at 107 Unthank Road, is rated 4.9 out of 5 across 2,346 reviews on two platforms, including 583 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
1/5
TrustpilotDo not trust a word that this estate…
Do not trust a word that this estate agents say.
Hi Della, we’re sorry to hear you’ve been left feeling this way. We’d like the opportunity to understand what happened and look into your concerns properly, please contact us directly with further details.
5/5
TrustpilotWe had a very good experience with minors and brady
We had a very good experience with minors and Brady. Liam was great during our valuation, really explained everything the company has to offer and how everything works. Our photography with Brad was very thorough and the pictures are great. Mia was brilliant in sorting our brochure and listing to go on the market! This was very quick and efficient and we couldn’t be more grateful for the service we have received so far!
5/5
GoogleJames was excellent. Polite, well-presented, friendly, informed about the property and not pushy or over-bearing at all like some estate agents can be. For someone only just starting out on his career, he was a superb ambassador for Minors & Brady and made a very good first impression indeed.
Hi Eva, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague James, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleConnie did an excellent job helping get the house I wanted when it came back on the market, after missing our on it before.
Thank you for your review, Debbie. It's great to hear Connie was able to help you secure the house the second time around, especially after missing out before, that must have been a big relief!
5/5
TrustpilotExcellent friendly and knowledgeable
Excellent friendly and knowledgeable . From the valuation to selling our house was excellent We had our home on the market for 14 weeks with another estate agent and only had 1 viewing .Can’t believe we had 7 viewing in 1 week and sold in that time excellent service would highly recommended to anyone thank you to Abby for keeping us informed and how friendly you were many thanks from Sue x Tony Williamson
5/5
TrustpilotFriendly and Knowledgeable
We viewed a property today in Gorleston. From initial contact to viewing the agents were great. Joseph who took us around the property was brilliant very friendly and knowledgeable. As we are relocating he gave us a lot if information about the local area. 2 days house hunting and lots of phone calls Joesph has been the loveliest by far! Many thanks
5/5
GoogleConnie Staff (Senior Property Consultant), who supported us throughout our purchase and handled our initial queries, has been fantastic. She was consistently efficient, highly knowledgeable, and gave me real confidence that everything will progress smoothly.
Thank you for your review. We’re pleased Connie provided knowledgeable and efficient support from your initial enquiry through the purchase, and that you felt confident in how matters were progressing!
5/5
Googledidn't have many dealings with Connie , but the ones I did were a pleasure . Very friendly and helpful , and understood my situation . A pleasure to deal with
Thank you, Sam. We’re pleased your interactions with Connie were positive and that you found her friendly and understanding. We appreciate your feedback!
5/5
TrustpilotKarol was absolutely amazing .
Karol was absolutely amazing .. going through a difficult time and he made it so easy. He was so professional with a lovely friendly manner also …He instantly made my mind up to go through my sale with Minors & Brady . A total asset to this company .. I had honest and trusted advise , no pressure and was accommodating with after work hours .. he made me feel safe and confident with Minors & Brady .. Best Estate Agengy ever .. And Karol is serious eye candy !! Lol
5/5
GoogleI am so pleased to have the opportunity thank the Minors &Brady team who were all professional friendly and supportive. A special mention to Rosey Turkey who kept us well informed throughout, had a positive attitude and looked after us all the way through the process. I thoroughly recommend Minors & Brady to anyone thinking about moving house. They will be in good hands.
5/5
TrustpilotClaire Wilson was phenomenal in her…
Claire Wilson was phenomenal in her role, I am writing to enthusiastically recommend Clair for recognition. In my opinion, she has gone above and beyond in her capacity to make the sale go through on a tricky purchase that is handled by Minors and Brady, in these dealings, I have been consistently impressed by their exceptional skills, dedication, and positive attitude.
5/5
TrustpilotOur sale and purchase have been a bit of a…
Our sale & purchase have been a bit of a rollercoaster but Nagilla Santos has been a light in the gloom that we have often felt. Nagilla is highly efficient and has pushed those who needed pushing very professionally. She's also very personable and has been a pleasure to deal with. Nagilla is the primary reason for the five star review.
5/5
GoogleRosie Turley was so helpful once I'd accepted the offer. She was always available if I had a query and kept me up to date with any problems or progress made . Very happy with minors and Brady sales team and Rosie especially. Would definitely use again and recommend them .
Dear Julie, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our lovely colleague Rosie. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotFinally sold house with Minors & Brady.
Finally sold house with Minors & Brady.I have to say that the after sales progressor Aysegul Capri has been amazing, not only supportive but also very professional and made sure all was in order for the sale to go through, without her input I really think this sale might not have happened! Therefore I would like to express my appreciation and gratitude to you Aysegul.
5/5
TrustpilotHi I would like to put on record what a…
Hi I would like to put on record what a fantastic jobs this estate agent is doing! Special Samuel who even though I was sending emails after emails he always replied within minutes. Dealing with the vetting agency and landlord, he was always keeping me updated about what was going on. Even went a miles extras. Couldn’t be happier, I will definitely tell my entourage what a wonderful experience I had. Thumbs up.
5/5
GoogleRosie Turley of Minors and Brady was a great help during the buying of our house. The solicitor we used was not that helpful and caused everyone in the chain a lot of stress. Rosie managed to communicate with everyone in the link and kept us all sane.
Hi Helen, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotFriendly and efficient
Sonya has been our go to contact, for sometime now.She is friendly and efficient, and you know you are in good hands with her. Sonya helped us as a family make a move from outside the county, which was a massive undertaking. She is credit to the company.Sonya was with our prior letting agents, and she moved over to M&B when that agency was sold. So we are lucky to have that continuity.
5/5
TrustpilotOnce again another testing sale that…
Once again another testing sale that has been handled with great professionalism and performance thanks goes to Rosie Turley who has pulled out all the stops to finally get this sale concluded. Without her help, guidance, perseverance and dedication I honestly believe this sale would not have happened. Thank you Rosie your help and guidance is very much appreciated and she is a credit to Minors and Brady and if and it’s a big if I want to sell or buy a house then your company and Rosie Turley will be my first and only port of call. Thank you once again Rosie above and beyond have a great Christmas and a Happy New Year. Bob
5/5
GoogleSophie Wright was an extremely helpful agent. She picked us up at the train station and took us to the viewing and back again to the station. Concerning my questions concerning the thatched roof, she got back to me very quickly with a reply. A very pleasant person .
Hi Jane, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Sophie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotAbsolutely brilliant experience
Absolutely brilliant experience with Minors & Brady.
Thanks for sharing this! It’s fantastic to hear Richard was such a great support in helping you find the right property and making your decision with confidence. We’re glad you valued his honest advice and guidance throughout. Thank you for recommending us!
5/5
TrustpilotKnowledgeable staff
We are going through the buying process at the moment and so far we have been very impressed with the way we have been treated. Everything has been made clear to us from the viewing of the property to the conveyancing process. We also wanted to thank Joseph for twice showing us round our new home. He was patient, knowledgeable and keen to help us. So far top marks and recommended.
5/5
TrustpilotJust sold my flat through Minors and…
Just sold my flat through Minors and Brady and can’t express how grateful I am to the Norwich branch especially Rosie in after sales who was in regular communication with myself and managed to get it all through much quicker than expected. I was aware that leasehold properties often come with more challenges so cannot thank Rosie enough for all her hard work with this. Great experience all round! ☺️
5/5
TrustpilotFantastic experience!
The team were brilliant from start to finish. Charley showed us around several properties and was very professional. Connor followed up and got our offer accepted very quickly and Cassandra was fantastic at keeping us up to date most weeks and got any questions we had of the vendors answered. We work in property ourselves and know how difficult it can be!
5/5
GoogleMyself and my partner are so glad we chose Minors & Brady to sell our home. We have found everyone at Minors to be extremely knowledgable and friendly. In particular Connie Staff who has expertly handled our negotiations in the buying and selling process, and kept us well informed. We are so grateful. We wouldn’t hesitate in using Minors & Brady again in the future.
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Yes. In The Trusted Agent 2026 awards: Minors, Norwich won Trusted Agent; Minors, Wroxham won Trusted Agent; Minors, Caister-On-Sea won Trusted Agent.
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
