Every review we hold for the Norwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDaniel, at Norwich branch , was both professional and friendly.
He was happy to arrange multiple viewings then reviewing. Although we proceeded with a different property I would recommend Haart and particularly Daniel for his exemplary service.
Amanda · 21 June 2023
Agent replied · 20 June 2024
Hi Amanda, thank you ever so much for your kind review about Daniel here at our Haart Norwich Sales branch. We will be sure to pass on your kind feedback and we wish you all the best in the future!
★★★★★ 5/5
GoogleCaladon is professional and customer oriented person. I recommend him.
Artem · 9 December 2024
Agent replied · 23 December 2024
Thank you for your great review for Cal 😍 Your feedback is really appreciated 💖 From the haart sales team …
★★★★★ 5/5
GoogleGreat and efficient service and communication! Would also like to highlight and thank Callum, as he made the entire process from start to finish an absolute delight. Very thoughtful in his communications, and handled all queries I had regarding the letting process with professionalism. Thank you again!
Paige · 21 June 2022
Agent replied · 20 June 2024
Hi Paige thank you for your 5 star review. It was a pleasure to assist you. :-).
Callum
★★★★★ 5/5
GooglePaul Cobb was very helpful, knowledgeable and professional he explained how he got to the valuation of the property and the reason why it was worth what it was. He was nice and friendly and easy to talk to. He gave me a curtacey call to confirm time and date and the turn up on time.PositiveProfessionalism
Timothy · 25 August 2020
Agent replied · 20 June 2024
Good Afternoon Timothy,
Thank you for your feedback I’ll be sure to pass this on to Paul as he prides himself on his knowledge and professionalism.
Many Thanks
Haart Norwich
★★★★★ 5/5
Googlehaart Estate Agents in Norwich have been great in helping me find a new apartment. In particular, Erin was incredibly helpful and made the process very smooth, from the first viewings to the final stages. I am very happy with the service I received and I would recommend haart to anyone looking to buy a property!
Joe · 21 June 2020
Agent replied · 20 June 2024
Dear Joe Brady, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for the great review!
★★★★★ 5/5
GoogleEverything went amazingly smooth and had zero issues whatsoever. Callum Warrener was our negotiator and went above and beyond to help myself and my partner with any questions we had. Could not recommend him enough.
Oliver · 21 June 2023
Agent replied · 20 June 2024
Good Morning, thank you so much for your kind review about Callum Warrener here at Haart Norwich Lettings team we will be sure to pass on the kind words to him, he really is an integral part of our team, thank you, Haart!
★★★★★ 5/5
GoogleCal was lovely and politely answered all my many questions.
Sylvain · 8 November 2024
Agent replied · 8 December 2024
Thank you for your kind review for Cal, we appreciate your feedback 🤩 From the haart sales team 💖 …
★★★★★ 5/5
GoogleWe have recently been accepted for a rental property with Haart and our first time experience of moving out has been such a breeze. Everyone has been so helpful and a special thank you to Emily for sorting out any worry or concerns we had.
Sophie · 21 June 2022
Agent replied · 20 June 2024
Hi Sophie
Thank you ever so much for your kind 5 star review and words about Emily here at Haart Norwich Lettings, this is very much appreciated.
Kind Regards
Haart
★★★★★ 5/5
GoogleI found it necessary to have an valuation on my home which Bruce Devlin handled. Prior to visiting he evaluated properties in the area and arrived armed with data. During the visit he appreciated the improvement work and expansions to the property, the level of finishes, flow and functionality. Throughout the visit he was professional, courteous and had insights into aspects of the property that I had not even considered which would enhance the valuation. Thank you very much Bruce it was a pleasure to meet you.
Michael · 25 August 2023
Agent replied · 20 June 2024
Hi Michael, thank you ever so much for your kind review about Bruce Devlin here at Haart Norwich Sales Team, we will be sure to pass on your kind words, Kind Regards, Haart.
★★★★★ 5/5
GoogleI had great experience with haart estate agents in Norwich, Charlotte Smith was very helpful and gave me lots of helpful information, if I decided to awake I would definitely be using them.
Laura · 26 July 2023
Agent replied · 20 June 2024
Hi Laura, thank you ever so much for your kind review about Charlotte Smith here at Haart Norwich Sales Team, we will be sure to pass on your kind words, Kind Regards, Haart.
★★★★★ 5/5
GoogleBen and Charlotte have been very efficient and helpful! Thank you both
Joseph · 16 March 2026
Agent replied · 16 April 2026
Good Morning Joseph. Thank you so much for your 5 ⭐⭐⭐⭐⭐ review of Ben Greentree and Charlotte Smith, we really appreciate your feedback. Regards, Sales at haart Norwich
★★★★★ 5/5
GooglePaul Cobb was absolutely spot on always at the end of the phone.... We had a few issues but paul was very helpful and resolved them quickly and kept us informed.. Thank you paul.
Lucy · 21 June 2023
Agent replied · 20 June 2024
Hi Lucy, thank you for your kind 4 star review about Haart Estate Agents, Norwich- we are thrilled.
★★★★★ 5/5
GoogleRecently had a wonderful experience with these people, getting things sorted within the property I rent. Friendly staff who get the jobs done for the renters. Thank you Beckie Varnon, wonderfully professional and persistent.
David · 21 June 2023
Agent replied · 20 June 2024
Hi David
Thank you ever so much for kind feedback about Beckie here at Haart Norwich Property Management, we will ensure this is passed onto her and the Property Management Team now.
Kind Regards
Haart
★★★★★ 5/5
GoogleCal is a bloody legend. Lovely lovely estate agent with good knowledge. Enough said
Jack · 17 August 2024
Agent replied · 24 August 2024
Thank you so much for your review! We really do appreciate your feedback. 💖 From the haart sales team …
★★★★★ 5/5
GoogleCal was super helpful with the viewing providing all the info needed for the visit! Highly recommend Haart!
Ajit · 6 June 2024
Agent replied · 20 June 2024
Thank you so much for your kind review for Cal, we really appreciate your feedback from the sales team @ haart
★★★★★ 5/5
GooglePossibly the friendliest estate agents that we have had the pleasure to do business with and very helpful.
Viewing and reviewing appointments kept as arranged.
Polite, pleasant and helpful agent.
There will always be questions and hiccups in the process of buying property but these were all dealt with quickly.
Would highly recommend Haarts.
Alan · 21 June 2020
Agent replied · 20 June 2024
Dear Alan Hughes, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Norwich estate agents
★★★★★ 5/5
GoogleSpoke to Bradley and he got on with the valuation straight away. I had to sell my sisters house on her behalf whilst I live 90 miles away. The guys st heart did a great job and got more money than I expected . They made my job easy . Well done and thanks.
Greg · 21 June 2020
Agent replied · 20 June 2024
Thanks for the review Greg. I'm delighted you have been happy with the service, and wish you the best of luck in the future. Best wishes, Bradley & the haart team
★★★★★ 1/5
GoogleTerrible experience, booked a viewing a day before and confirmed verbally due to short notice to be just over 24 hrs after. Came exact on time, not given house number and no one I could contact, called the office again twice and they said they will send them urgent messages, and contact me back and they never did. Wasted 40 minutes of my tight schedule today.
Bacil · 30 May 2024
Agent replied · 20 June 2024
Thank you for writing a review, I am sorry to hear that you had a bad experience, please feel free to get in touch with our lettings team so that we can discuss this,.
★★★★★ 5/5
GoogleKimberley was brilliant from start to finish the house was up for sale and sold in less than a week and the price we got was amazing! She also basically sold us our new house and can’t wait to get in there!
Jason
Track · 21 June 2022
Agent replied · 20 June 2024
thank you ever so much for your kind review about Kim here at Haart, Norwich Sales We will be sure to pass this across to her and wish you all the best in the future!
★★★★★ 5/5
GoogleGreat experience of an accompanied viewing with Erin. She was both professional and friendly and gave me plenty of time to walk around the house and garden more than once. Erin is a good listener and patiently answered my questions. She called me back soon after the viewing with further information. Thank you!
Helen · 21 June 2020
Agent replied · 20 June 2024
Thank you so much Helen for the review.
★★★★★ 5/5
GoogleMadeleine was extremely helpful and was always able to answer any questions i had, i couldn’t fault her at all, thank you!
Grace · 21 February 2024
Agent replied · 20 June 2024
Thank you for your review and glad you have been happy with the service provided, we look forward to having you as clients moving forward. Madeleine Hayes, Lettings team, haart Norwich
★★★★★ 1/5
GoogleFinally getting round to writing this: Got moved into a house that I wasn’t told was up for sale, with a broken toilet and cooker for way longer than a is okay to function with. (They said that ‘they didn’t know it was up for sale’ however I was moved in very quickly and this is probably why they didn’t bother fixing anything) had the second estate agents walking through the house constantly (including through the front door which lead to my bedroom) ….oh, and the landlord broke into my room while I was in safe housing to “get to the WiFi” but never bothered to contact me and ask. Wasn’t payed the reimbursement I was offered. They knew I had a disability as well. When I came back it looked like people had been squatting in the house it was so dirty and the other tenants were happy living in such strange circumstances….and finally, they were “not allowed to give me the landlords contact information” but they also ‘didn’t know’ how the other tenants had contacted the landlord to smash my door in and it ‘definitely wasn’t through contacting haart.’
J · 21 June 2023
Agent replied · 20 June 2024
Good afternoon,
We are sorry to hear about your recent experience, please can you email us on PMNorwich@haart.co.uk with further details so we can look into this for you.
Thank you
Haart Lettings
★★★★★ 5/5
GoogleMarie Smith-Norton at Haart was excellent. She has devoted a lot of her time unconditionally for us recently, giving market appraisals on both of our properties and the amount of time she spent discussing our options with my wife and I was no issue for her. Marie’s priority was clearly focused towards our own happiness. Her honesty and personable character has been invaluable in our decision making and we have no doubt that she will always be our first contact whenever we need house sales advice. Clearly someone with many years experience in estate agency, with a great depth of knowledge.
Karl · 21 June 2023
Agent replied · 20 June 2024
Hi Karl, I hope you are well. Thank you ever so much for your kind feedback about Marie Smith-Norton here at Haart Norwich Sales, we will ensure we pass on this kind feedback to her straight away!
★★★★★ 5/5
GoogleAfter being frustrated by another agency, Haart came through for me and my roommate, they are VERY PROFFESSIONAL! we talked to Callum Warren and Mathew Cardwell and they were very kind, good customer service, clear communication and the process was fast we got a nice two bedroom house and very affordable in a perfect location.
I highly recommend Haart if you want fast and good customer service.
We are happy and can’t thank them enough….
Mercy · 24 October 2023
Agent replied · 20 June 2024
Hi Mercy Thank you for your kind review about Callum Warrener and Matthew Cardwell here at Haart Norwich Lettings- we will be sure to pass on your lovely words and ensure the feedback is highlighted to her. Thank you, from all of us at Haart Lettings Norwich
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.