Trusted Agent profile Β· Norwich

haart Norwich reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

554 reviews across 2 platforms

Norwich Golden Triangle, NR2 4SQ

haart's office in Norwich, at Norwich Golden Triangle, is rated 4.6 out of 5 across 554 reviews on two platforms, including 546 Google reviews rated 4.6.

Google logo

4.6 / 5

546

Reviews on Google

This office

Facebook logo

3.0 / 5

8

Reviews on Facebook

Business-wide

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Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

4/5

Google

George is amazing at what he does. Keep up the good work.

Avworho Β· 21 May 2024

Agent replied Β· 20 June 2024

Thank you for your kind review for George, from Charlotte and the Sales Team @ haart

5/5

Google

Attended two viewings with Kelis Shillings, was able to have a very good veiwng giving me plenty of space to properly veiw the propertys

Benny Β· 13 September 2025

Agent replied Β· 12 November 2025

Thank you so much for your amazing 5 star review for Kelis⭐️ we really appreciate your feedbackπŸ₯° From the Haart sales team. …

5/5

Google

Must thank Charlotte and clare for there help and professionalism in selling my property much appreciated when done ladies πŸ‘πŸ‘ …

Nigel Β· 24 October 2023

Agent replied Β· 20 June 2024

Hi Nigel, thank you so much for your lovely review, its been a pleasure helping with the sale of the property, Best Wishes from the haart sales team.

5/5

Google

Kim and Bradley were both very efficient in getting the sale of my property through in just 2 months over the Christmas period. Kim was very responsive to all my communications and always called when she said she would. 5 Star service.

Shaun Β· 21 June 2021

Agent replied Β· 20 June 2024

Thank you ever so much for your feedback Shaun, we are very lucky to have Kim and Bradley as part of our team here at Haart!

5/5

Google

So I dealt with an agent called Emily Sims specifically and honestly if you’re using Haart you should ask for her personally. She went above and beyond to help me secure my place , took the time to explain and ease any worries not only with me but with my family and I’m honestly just so pleased with her, that every time I call I only speak to her because of her efficiency.

Dami Β· 21 June 2023

Agent replied Β· 20 June 2024

Hi Dami, thank you so much for your kind review regarding Emily Sims! We hope your move went well! haart Lettings Norwich

5/5

Google

Millie was so lovely, very friendly, understanding and honest. Gave all advice and information we needed well. Great service!

Kelly Β· 23 November 2023

Agent replied Β· 20 June 2024

Thank you so much for your kind review for Millie, we really appreciate your feedback, Thanks again from the haart sales team.

5/5

Google

Millie was bright, bubbly and enthusiastic from our initial phone call through to viewing a property, really wonderful service.

Torie Β· 23 November 2023

Agent replied Β· 20 June 2024

Thank you so much for your kind review for Millie, we really appreciate your feedback, Thanks again from the haart sales team.

5/5

Google

Unbelievable! Sam Patrick and his team have been amazing from start to finish. We've dealt with Sam from the start and he has been so professional, knowledgeable and helpful. I will definitely be recommending him and the team to everyone I know - superb!

Rianna Β· 25 August 2020

Agent replied Β· 24 August 2024

Thank you so much for your lovely review :) From the haart sales team πŸ’– …

5/5

Google

Selling a property can be very stressful and you need someone in your corner you can trust. Marie Smith-Norton knowledge of the property market and her professional approach is just such a person. Her many years of experience and her honesty was apparent in our first meeting and she will always be my first point of contact for advice. Please pass on my thanks and best regards for all her help.

Lar Β· 21 June 2023

Agent replied Β· 20 June 2024

Good Morning Lar, thank you ever so much for your amazing and kind review about Marie Smith-Norton at Haart Golden Triangle. She is an integral part of what we do here and are glad you feel the same as we all do. We wish you all the best, from us all at Haart

5/5

Google

Gary is a fantastic property manager! He's responsive, helpful, and makes everything so easy. Highly recommend!

Stephen Β· 15 May 2025

5/5

Google

Quick and easy. I spoke to Charlotte by email and she was quick and friendly with her replies.

Grace Β· 24 October 2023

Agent replied Β· 20 June 2024

Thank you Grace for your kind review for Charlotte, We look forward to helping you with the purchase of your property, Thanks again the haart sales team.

4/5

Google

Once again as soon as I asked the staff at at Haart estate agents to advertise my apartment in Norwich I was again impressed by the very swift professional attitude of all the staff I spoke to, in particular, Christina Fahy who dealt with me the most providing me with regular updates either by email or by phone calls leaving me fully updated which was very assuring as well as efficient. The entire change of tenants proved seamless for which I am very grateful. Thank you Kind Regards Tim Burton

Tim Β· 22 June 2017

4/5

Google

Very professional in handling every single detail. Responded to emails in a very timely manner especially Hayley Turner, who was patient and very supportive throughout the process of getting my references verified.

Ella Β· 21 June 2022

Agent replied Β· 20 June 2024

Hi Ella Thank you ever so much for your kind 5 star review about Hayley here at Haart Norwich Lettings, this is very much appreciated. Kind Regards Haart

5/5

Google

Tyron took my call with Haart and he was a breath of fresh air. After getting used to estate agents just wanting to get through things as fast as they could and not really seeming to care if they were rude or unhelpful, it was a lovely surprise to speak with Tyron. He had all the time in the world for me and my numerous questions, he looked up information about the property beyond what any agent I have worked with before has done and did the whole thing with a cheerful disposition and friendly attitude. I actually got off on the wrong foot with Haart previously as the phone rang for so long without answer, I had written them off as a company to be honest, but Tyron turned my opinion around in one call - absolute star, I look forward to buying my first property with him soon!

Cindy Β· 21 June 2022

Agent replied Β· 20 June 2024

Hi Cindy, thank you ever so much for your kind feedback for Tyron at Haart, Norwich! We will be sure to pass this onto him now! We hope to find your first property for you very soon!

5/5

Google

I had the pleasure of meeting Paul Cobb and Charlotte Smith. What an amazing opportunity to witness what professionalism, sympathy and going above and beyond stands for! They are both really pleasant, thoughtful, professional, down to earth, and they will take time to listen to you and your questions or concerns, helping you where and how they can but also in keeping you in the loop at all stages. Thank you so much for your continuous support!! MartaPositiveResponsiveness, Quality, Professionalism

Marta Β· 21 June 2022

Agent replied Β· 20 June 2024

Hi Marta, Thank you ever so much for your kind words about Paul and Charlotte. They are both integral parts of our branch and pride themselves on their professionalism. We are glad we could help you!

5/5

Google

Our recent experience with Haart has been entirely positive & extremely refreshing, such amazing customer service & a super friendly team. Victoria's initial visit to value our property was a very positive experience. She was honest, informative & encouraging, her approach was friendly & realistic, she definitely got us on board with Haart! Tyrone came to do our photographs and we were so impressed with his friendly, accommodating approach & his care & attention to detail whilst taking photo's. He was so obliging & easy to work with, we felt very comfortable with him in our house. His customer service has been incredible, he is a real asset to Haart! This was all about the visit to our home but the best surprise was when we saw the quality of the photos he took, all I can say is 'WOW', the photos are amazing & truly show our house off to the highest expectations, he certainly has an eye for detail & the patience to ensure its captured, fabulous photo's! All in all, everyone we have dealt with at the Norwich office have been brilliant, we are now live on the market & are very excited to see how Haart market our property, we feel in very safe hands!

Emma Β· 21 June 2022

Agent replied Β· 20 June 2024

Hi Emma, Thank you ever so much for your kind and honest review RE the team here at Haart, Norwich especially your words about Victoria and Tyron; we are glad we can help and fingers crossed we get you sold!

5/5

Google

Evie is hands down the best agent I have ever dealt with, she was extremely knowledgeable and really easy to get on with. She helped explain the entire process and answered all of my questions, and was a real pleasure to meet. 10/10 would recommend!

Sam Β· 22 June 2019

Agent replied Β· 20 June 2024

Ah Sam this reviews made Evie's day! Look forward to dealing with you in the future as/when the move may happen. Take care the Norwich haart team

5/5

Google

Madeleine Hayes was very helpful and professional.

Ashley Β· 21 May 2024

Agent replied Β· 20 June 2024

Hi Ashley, Thank you so much for your positive feedback, it was a pleasure working with you- Haart Lettings

5/5

Google

Heart Estate Agents in Norwich have been exceptionally helpful in finding my partner and I our first home. In particular, Zoe has been fantastic, and offered an amazing service by providing us with constant help with our search. We would highly recommend.

Livvy Β· 21 June 2020

Agent replied Β· 20 June 2024

Dear Livvy Rumsby, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Norwich estate agents

5/5

Google

I would like to thank Callum warrener for all his hard work and help getting me my first property. Thank you.

ANCHANA Β· 21 June 2023

Agent replied Β· 20 June 2024

Good Morning, thank you ever so much for your kind review about Callum Warrener here at Haart Lettings Norwich- we will be sure to pass on the kind feedback now.

5/5

Google

I contacted so many letting agents in the area I was moving to and Haart were by far the most helpful, friendly and professional. I have spoken to a few members of staff at this company and they were all so helpful and made the process so easy. They also seemed to go above and beyond to help get answers to any of my questions, such amazing customer service.

Jade Β· 21 June 2023

Agent replied Β· 20 June 2024

Good Morning, thank you so much for your kind review about all of us here at Haart Norwich Lettings team we will be sure to pass on the kind words, thank you, Haart!

5/5

Google

We have been very pleased with the service that Haart provided in selling our property. The photos of property were a high quality to present for sale and their assistance in getting to exchange was excellent after a couple of late hurdles to overcome. Victoria in particular was extremely helpful going above and beyond and Clare the move manager has also been very good. Thank you for your assistance.

Oliver Β· 21 June 2023

Agent replied Β· 20 June 2024

Hi Oliver Thank you ever so much for kind feedback about Victoria and Clare here at Haart Norwich Sales, we will ensure this is passed onto them both and the sales team now Kind Regards Haart

5/5

Google

We have had a great experience with Haart. Bradley has been a superstar from start to finish - nothing has been too much hassle. We can't wait to move into our new home. Thank you to Bradley and the rest of the Haart team!

Rebecca Β· 22 June 2019

Agent replied Β· 20 June 2024

Thanks for the review Rebecca - enjoy your new home! Bradley & the haart team

5/5

Google

My rented apartment was managed by the Ipswich office but Norwich were involved for the check-in and check-out processes. Cressie was responsive, great at answering our questions and helped the check-out process go smoothly. Thank you!PositiveResponsiveness, Professionalism

Abi Β· 21 June 2021

Agent replied Β· 20 June 2024

Thank you for taking the time to submit your review on Norwich lettings. Your kind words are very much appreciated.

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