Trusted Agent profile Β· Norwich

haart Norwich reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

554 reviews across 2 platforms

Norwich Golden Triangle, NR2 4SQ

haart's office in Norwich, at Norwich Golden Triangle, is rated 4.6 out of 5 across 554 reviews on two platforms, including 546 Google reviews rated 4.6.

Google logo

4.6 / 5

546

Reviews on Google

This office

Facebook logo

3.0 / 5

8

Reviews on Facebook

Business-wide

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Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Google

Tyron is so helpful and friendly! I highly recommend them πŸ˜€ …

Nadia Β· 10 August 2024

Agent replied Β· 24 August 2024

Thank you for your kind review and recommendation. Kind regards, haart estate agents

5/5

Google

Clare at Haart Norwich has been absolutely fantastic throughout my house move, with regular communication and is happy to help with any concerns/queries. Thank you Clare for everything you have done

Ailish Β· 21 June 2023

Agent replied Β· 20 June 2024

Good Morning Ailish thank you ever so much for your kind review RE Clare Clark in our Haart Norwich Sales Team. We will be sure to pass on your kind words to her. Thank you, haart Norwich

5/5

Google

Madeleine was really helpful and lovely with my move. Very communicative and prompt. Really thankful for her help!

Lydia Β· 21 April 2024

Agent replied Β· 20 June 2024

I really appreciate your positive feedback, I hope you are enjoying your new home!- Madeleine Hayes, Haart Lettings

5/5

Google

Evie has been a pleasure to deal with from start to finish. Listing the property in a fast efficient manner and keeping us up to date at every turn to inform of us any updates and seeing us through to completion. Nothing seemed too much and all requests were dealt with. Thanks Evie !

Gavin Β· 22 June 2019

Agent replied Β· 20 June 2024

Thanks so much Gavin - congratulations again!

5/5

Google

A very professional and well-organised estate agency. Wayne was superb in keeping me up to date with how the sale was progressing, he answered and dealt with queries quickly and efficiently. I wouldn't hesitate recommending Haart in Norwich to anyone.

Martin Β· 21 June 2022

Agent replied Β· 20 June 2024

Thanks so much for the review Martin - delighted how the process went, and glad you are too. All the best for the future!

5/5

Google

We would like to thank Erin McGregor for all her help with our proposed move from Nottingham to Norwich. She has kept us informed at every step and nothing seems too much trouble for her. If you have Erin dealing with your sale or purchase then you should consider yourself very lucky indeed.

Mark Β· 22 June 2019

Agent replied Β· 20 June 2024

Thanks so much for the review Mark. I look forward to giving you the keys! Erin & the haart team

5/5

Google

Charlotte at Haart Norwich has been excellent regarding my house sale made me at ease dealing with everything :) thank you so much Sarah T

Sarah Β· 24 October 2023

Agent replied Β· 20 June 2024

Thank you Sarah for your lovely review, we are so happy to have helped with the sale of your property :) Good luck in the future from the sales team @ haart Norwich

4/5

Google

I was really pleased with the service from Carly Harris, the pre tenancy manager. She always emailed me back quickly, she was always ready to answer my questions, and she was really friendly in her emails. Moving is pretty stressful but if every letting agent was like Carly there would never be any problem!

Isabella Β· 22 June 2018

Agent replied Β· 24 August 2024

We are sorry to hear that you haven't received the service that is expected, this is not the standard we want to offer our clients. Please feel free to contact the lettings team to discuss further.

5/5

Google

Very friendly and professional. Special thank to Emily and Callum for helping me and my friends find a lovely property and always replying email or call quickly. Highly recommended!

PhΖ°Ζ‘ng Β· 21 June 2023

Agent replied Β· 20 June 2024

Hi thank you so much for your 5 star review and we look forward to continuing to help in the future. Emily Sims & Callum Warrener - Haarts Lettings Norwich

5/5

Google

Wow what a team. Customer service first class. Big shout out to Hayley. I cannot thank her enough for dealing with difficult and unhelpful Solicitors on my behalf. Hayley is so professional and a real asset to the company.

Lynda Β· 21 June 2022

Agent replied Β· 20 June 2024

Thank you ever so much for your kind review Lynda for Hayley in our Sales Team here in Haart, Norwich, we will be sure to pass this onto her!

5/5

Google

We were looking on behalf of my brother-in-law and all communication and information was spot on and extremely quick. Wayne was our contact and we cannot fault him and the service he provided. Excellent experience and hope to be able to deal with him again when we look for our own place.

Andrew Β· 22 June 2019

Agent replied Β· 20 June 2024

Thanks for your review Andrew - we look forward to hearing from you in the future. Wayne & the haart team.

5/5

Google

Fantastic estate agents selling our first new-build property. As a small, family developer, Wayne has been fantastic at keeping us well informed and explaining and keeping us infomed of the whole process. Keep up the fantastic work - Haart will be our first phone call on our next project!

Tom Β· 21 June 2020

Agent replied Β· 20 June 2024

Dear Tom, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Norwich estate agents

5/5

Google

Excellent service, communication every step of the way, Charlotte is a credit to the organisation and she couldn’t be any more helpful!

Matt Β· 23 November 2023

Agent replied Β· 20 June 2024

Hi Matt, thank you so much for your lovely review for Charlotte, we look forward to helping you through the sale of your property. Thanks again haart sales team .

5/5

Google

Paul Cobb’s genuine love and passion for his work shines through. I felt very comfortable talking to him and he was very knowledgable and reassuring on any issues I had. I would totally recommend Paul Cobb without hesitation.PositiveProfessionalism

Pauline Β· 21 June 2022

Agent replied Β· 20 June 2024

Hi Pauline Thank you ever so much for your feedback on the experience you had with Paul We have passed this across to him now, he is a valued member of our team here at Haart, Norwich Sales. Kind Regards Haart

5/5

Google

A big thank you to Paul Cobb who came to Value our home. We found him extremely polite and really helpful. He has an awful lot of knowledge about the job he does. We feel in safe hands.

Jacqueline Β· 21 June 2022

Agent replied Β· 20 June 2024

Hi Jacqueline, thank you ever so much for your kind review in relation to Paul Cobb from our sales team here in Norwich Haart, we are very lucky to have him as part of our valuable team and glad we could help you!

5/5

Google

Kelis has been a great help - proactive, friendly, a great listener. Have viewed some great places on Kelis’s recommendations. Thank you, Kelis!!

Adam Β· 20 April 2025

5/5

Google

Haart and Cressie looked after the rental of my property for a year and were great! From the word go the whole process was very smooth and stress free. Cressie was always speedy getting back to me - no problem was left unresolved!PositiveResponsiveness, Quality

Will Β· 21 June 2021

Agent replied Β· 20 June 2024

Dear Will Thank you so much for taking the time to review our services. I am glad we have been able to help you throughout the rental process. We very much appreciated your kind comments from all in the Haart Lettings Team.

5/5

Google

Charlotte has been amazing, with helping get my foot on the ladder. Great worker and really takes care in her clients. Heart is the Best

Rick Β· 25 August 2023

Agent replied Β· 20 June 2024

Hi Rick, thank you ever so much for your kind review about Charlotte Smith here at Haart Norwich Sales Team, we will be sure to pass on your kind words, Kind Regards, Haart.

5/5

Google

I am really pleased with the mortgage advice and service we received. Wayne Hoban really went that extra mile and delivered a personalised service for finding the right product for us. Communication was great at every stage. Paperwork was handled with minimum fuss. In summary, a very good 5-star service! Thank you Wayne!

Sagadai Β· 22 June 2017

Agent replied Β· 20 June 2024

Sagadai Saravanavel, thank you for taking the time to leave Wayne feedback. This is very much appreciated. Kind Regards Danielle from haart Norwich.

5/5

Google

When getting valuations from a few agents Paul asked to do a β€˜one off viewing’ whilst we were still deciding as he thought he had a ready made buyer for the price we were looking for - turns out he did! The sale was quite complicated due to the new fire regs on flats but Paul handled the sale well and was contactable during the process. We’re really pleased with the service received from Paul.

Ben Β· 21 June 2023

Agent replied Β· 20 June 2024

Hi Ben, thank you ever so much for your kind review RE Paul Cobb here at Haart Norwich Sales Team, we will be sure to pass on this kind feedback to him now- all the best in your new home!

5/5

Google

I found the Haart estate and letting agency very helpful and very willing to accommodate mine and my partners needs. A special thank you to Hayley Turner for how very helpful she was with every single request

Matthew Β· 21 June 2022

Agent replied Β· 20 June 2024

Dear Matthew Thank you so much for your kind words, we are really pleased that we were able to make the lettings process an enjoyable one. Hayley is a valued member of our lettings team and will be very grateful for your appreciation. We hope you are happy in your new home.

5/5

Google

What can I say other than WoW! Paul Cobb went above and beyond in his role as our Estate Agents. Genuinely a first class service If you need an Estate Agent don't hesitate, you won't he disappointed.

Tracey Β· 21 June 2022

Agent replied Β· 20 June 2024

Thank you Tracey for your kind review about Paul here at Haart, Norwich!

5/5

Google

Although I was making a long distance move from Edinburgh to Norwich the staff at Haart ensured it was a very smooth transition. Hayley was particularly helpful and attentive, giving the professional experience a personal touch.PositiveResponsiveness, Professionalism

Robert Β· 21 June 2022

Agent replied Β· 20 June 2024

Thank you very much for your kind review, we are glad your experience with Norwich Lettings was a positive one, we hope you are settling into your new home well.

5/5

Google

Excellent estate agent, easy to deal with and always helpful with what can be a difficult process! Evie was fantastic and helped us through every step of buying our property, from the viewings to making the offer through to making sure the purchase was completed promptly. 5/5 would 100% recommend!

Josh Β· 22 June 2019

Agent replied Β· 20 June 2024

Thanks so much Josh! Hope you and Stephanie are enjoying your first home. Please do get in touch if you need my help in the future. Evie & the haart team.

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