haart Norwich reviews

★★★★★ 5/5

Google

It was a pleasure to have Haart estate agents manage the purchase of my house. Kimberly was a very big help, she was very professional and very efficient in getting the purchase pushed through as quick as possible. I would definitely recommend their services to anyone I know who is selling their house. I would also recommend their mortgage advisory service, Giles was a big help in finding the right mortgage for me.PositiveResponsiveness, Quality, Professionalism

Alfie · 21 June 2021

★★★★★ 5/5

Google

Friendly and professional service from Haart Norwich team. As a first time buyer the whole experience of finding a home is pretty daunting and can be overwhelming, luckily Zoe was on hand to show us around properties and offer genuine help and advice. Working with Zoe was great, it’s clear she takes great pride in her job, but most importantly puts people first. She wanted the best home for us personally, and her care and thoughtfulness was always evident.

Adam · 21 June 2020

★★★★★ 5/5

Google

I would like to thank Charlotte Smith for all her hard work selling my property. She is an excellent member of staff, very professional and always replies to emails very swiftly. This is the second time I’ve gone to Charlotte for help with buying and selling. 100% recommend!

Jessica · 21 February 2024

★★★★★ 5/5

Google

My Sister in law and I were shown around two properties by George Ward. I had an initial conversation with him regarding the properties and arranging viewings. George was very helpful and polite and not at all pushy. At the viewings he was informative and generous with his time. Thank you Georrge.

Rosemary · 23 November 2023

★★★★★ 5/5

Google

I do believe Clare has worked above and beyond expectations! Always keeping in contact by phone or email with updates, and support given when needed. I do hope this is recognised within the company as she is a valuable asset to your team, very approachable and nothing has been too much trouble for her. My sincere thanks Clare.

Tracey · 21 June 2023

★★★★★ 5/5

Google

I would highly recommend Charlotte Smith with selling your property, Charlotte has been very responsive with any questions, issues that arise and nothing is to much trouble for her. Even with Charlotte moving from the Lowestoft office to the Norwich branch everything went well with no delays in service or response times. so i would highly recommend Charlotte and wish her well in her successful career.PositiveResponsiveness, Professionalism, Value

Nicholas · 21 June 2022

★★★★★ 5/5

Google

It was lovely to receive an opportunity to view the property on the same day we requested one. Declan was enthusiastic and helpful with next steps and any queries I had, would recommend.

Charlotte · 2 November 2024

★★★★★ 5/5

Google

Thank you very much for the viewing with me this afternoon. You were early, introduced the house to me then made me feel at ease and comfortable during my viewing. You allowed me to progress with my viewing properly and responded to my questions efficiently. You were very attentive and I was really impressed. I will ensure to contact your company for further viewings to purchase a property in the future.PositiveResponsiveness, Quality, Professionalism, Value

Pat · 21 June 2021

★★★★★ 5/5

Google

George was helpful and informative, putting my wife at ease with the process. He took care to evaluate our house fairly and we will be contacting him if we decide to make the break to move on. Thankyou George.

Michael · 25 July 2024

★★★★★ 5/5

Google

Sam, Josh, Wayne, and Bradley, have provided an excellent experience throughout the sales process of my property. They’ve been friendly, down to earth, honest, reliable and responsive. Josh was excellent from day one, even after I chose another agency (a choice I am happy to admit was the wrong one), and is one of the many reasons I chose Haart. But, that’s not to say Sam and the rest of the team haven’t been as helpful and friendly, they’ve provided an overall experience that means I would highly recommend Haart to sell your property.

Roy1889 · 26 August 2019

★★★★★ 5/5

Google

Had numerous conversation's with Thomas ( Tom ) Wells - Tom was always polite & helpful , Tom was always true to his words with what ever he said , always follow up phone calls and emails for transparency - But most of all he was friendly and made my experience personal to me Thank you Tom

Lee · 21 June 2023

★★★★★ 5/5

Google

I contacted Haart as I wanted to get a valuation to sell my house. Beckie Varnon was very helpful and put me in contact with the right person who contacted me straight away and made an appointment for me. I found Beckie very professional, friendly and approachable and I look forward to having Haart sell my house

Sandra · 21 June 2023

★★★★★ 5/5

Google

It was a pleasure working with Charlotte over the past couple of weeks to secure the purchase of a property in NR2. Queries and negotiations between both sides (buyer/seller) was through Charlotte who acted promptly and professionally to reach a final agreement. Charlotte went above and beyond to accommodate a late evening viewing which overran. Thank you!

Jake · 21 June 2023

★★★★★ 5/5

Google

Looking to purchase a flat in Norwich we arranged meetings with several estate agents and met them at the chosen properties. Whereas other sales consultants just showed us around and handed us a sheet about other properties, Wayne Blue at haart really sold us a property. He encouraged us to visit one we had not considered, in fact two. He stayed with us, showed us round and knew all the background details. We were left with a choice from these two. We quizzed him hard over the next 48 hours and he either knew, or quickly found, the answers to enable us to make a carefully informed choice. He even made sure we were allocated a suitable parking space when he realised the sellers had made a bad selection. I cannot recommend Wayne highly enough as a negotiator.

Terry · 22 June 2019

★★★★★ 5/5

Google

Having come over from Portugal to look for a home in Norwich Wednesday evening, on the Thursday morning I called Wayne Blue and told him my requirements. He immediately emailed me back three properties to look at, but then rang me to say he had remembered one which he thought would be perfect, even though slightly above my budget. He arranged a viewing that afternoon and I made my offer that same day which has been accepted and I will be moving in May. Wayne was extremely efficient, very nice and my favourite person on the planet right now. He found me my perfect home in a day. Deserves the Guinness Book of Records I think. Well done. Because of Wayne I will recommend Haarts to anyone looking to buy or sell their home.

Patricia · 22 June 2019

★★★★★ 5/5

Google

Thank you to all of the staff at Haart, Norwich branch who were very helpful in the purchase of our property. I would particularly like to thank Samuel Patrick and Wayne Blue for their professional, friendly, positive and helpful manner, always on hand to answer any questions we put to them swiftly and help move the process along smoothly. When it comes to selling or buying in the future they will certainly be the first point of contact, highly recommended! Thanks guys

Gary · 22 June 2019

★★★★★ 5/5

Google

Samuel Patrick at Haarts, Norwich, has been very helpful and instrumental in the sale of our property. Not only has he, along with his team, found us great buyers but he has kept us informed and updated along the way. Nothing has been too much trouble. He has arranged for his team to conduct viewings when we haven’t been available to do so and always supplied prompt feedback. All in all he has provided a brilliant, personal service for which we are extremely grateful. I wouldn’t hesitate to recommend Sam at Haarts in Norwich to anyone wishing to market their property. You will not be disappointed!

Amanda · 22 June 2019

★★★★★ 5/5

Google

I have to say that in the past (as in 2 or 3 few years ago) my experience of Haarts was not all that fantastic. Since then however I have had the pleasure of dealing with their Senior Negotiator, Evie Miller. She is absolutely fantastic! She is extremely dedicated and so polite and professional. I have been dealing with Evie on behalf of my mum as she is buying a house and no matter how many questions or concerns mum has had Evie has had all the time in the world to help her (us) out. We greatly appreciate it and don’t think you could ask for more from an agent. Thank you Evie!

Vicky · 22 June 2019

★★★★★ 5/5

Google

Sam (Samuel Patrick) and the Haart team are doing a great job helping me through the process of selling my house. Since launching 2 ½ weeks ago we’ve had 8 viewings and I’m confident that Sam will find a buyer soon. He is determined and proactive and he has made a real effort to keep me updated about forthcoming viewings, viewing feedback, interest levels and marketing approaches. This has made a huge difference to the process and makes me feel confident that once we found a buyer Sam and the team will be on point to help me get the best deal and bring the sale to a speedy conclusion!

Annalisa · 22 June 2019

★★★★★ 5/5

Google

I have used many estate agents over the years and its not always been pretty...but Haart in Norwich is one I'd go back to time and time again. Sam, Wayne and Evie were professional, helpful and good humoured. They made the process of selling a house as painless as possible. They negotiated a good price for me and chased solicitors on both sides without me having to ask. Straightforward good service. They were courteous to my tenants, arranged viewings and were all together good eggs. If you can't decide which agents to go with I can't recommend Haart highly enough.

Susanne · 22 June 2019

★★★★★ 5/5

Google

Excellent Service from start to finish! From the very beginning Sam and his team have been excellent. Sam looked after my parents from the very first meeting and was on hand throughout the whole process - nothing was too much trouble at all. Excellent support was also given by Evie and Bradley. They were all happy to take our calls when things were getting a bit stressful and they all did everything they could to keep things on track. Sam is a real credit to Haart and the team that he manages. Keep up the good work! Best wishes to you all Carolyn B.

C · 22 June 2019

★★★★★ 5/5

Google

Sam, Josh, Wayne, and Bradley, have provided an excellent experience throughout the sales process of my property. They’ve been friendly, down to earth, honest, reliable and responsive. Josh was excellent from day one, even after I chose another agency (a choice I am happy to admit was the wrong one), and is one of the many reasons I chose Haart. But, that’s not to say Sam and the rest of the team haven’t been as helpful and friendly, they’ve provided an overall experience that means I would highly recommend Haart to sell your property.

Adam · 22 June 2019

★★★★★ 5/5

Google

I am a first time buyer and have heard many stories regarding estate agents but so far I have been extremely pleased with the service I have received from Haart. I have dealt with Samuel Patrick since the initial contact of arranging a viewing and still in contact through the process of purchasing. He has been extremely helpful and always got back to me in a really timely fashion. Much better experience than I have previously had with other estate agents when I was in the rental market. Definitely 5 star service.

Angela · 22 June 2019

★★★★★ 1/5

Google

Went into the store and witnessed the manager Charlotte belittling and bullying the staff and swearing whilst on the phone. Not forgetting how the sales people are ALWAYS CALLING AND BERATING! Then have …

Hugo · 16 March 2026