Every review we hold for the Norwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOver the last couple months i have been lucky to have charlotte smith from hartt, help me towards getting my first flat. She has gone out if her way to help me in anyway to make sure i could secure the flat i wanted. Charlotte has always answered the phone with a friendly tone and always helped with anything she could.
James · 21 June 2022
Agent replied · 20 June 2024
Hi James
Thank you ever so much for your kind words in relation to Charlotte Smith here at Haart, Norwich sales team!
We cannot thank you enough and were so glad we could help you all in this sale!
★★★★★ 5/5
GoogleI've had a few dealings with estate agents over the years but cannot rate this team highly enough. The initial callback was instant, a house visit the next day, viewing in the evening and sold the following morning! Joshua, Samuel and Evie got things moving so fast I could just about keep up. Very friendly at every point of contact and I wouldn't hesitate to use them again when I next move. 5 stars!
Dave · 22 June 2019
Agent replied · 20 June 2024
Thanks so much Dave - this review is so kind of you. We are just delighted we could help, and sure we will help you move in the future. The time will come, and we will be ready and waiting for you. Best wishes and take care, Samuel, Evie, Joshua & the haart team.
★★★★★ 1/5
GoogleI am looking to relocate from Lincolnshire to Norfolk. I have seen several properties that I would like to rent, one with Haart, a flat in Yaxham. I called to request a viewing on Monday, (I called three times during the day, before the phone was answered). I requested Friday at 3.00pm, as I already had other viewings that day. Was told that was fine and someone would call me back to confirm. 4 days later I am having to chase this up, as I want to utilise my time whilst in Norfolk. I am met with no apology and told the classic line, that someone would get back to me...it didn't happen. If I'd had a call back, I would have accepted 'we are short staffed' or 'we can't get in touch with the landlord' but nothing...only fresh air. It is YOUR job to get back to me, this is what you get paid for. it is not me working for you...chasing YOU up. An abysmal display of communication, attention to detail and customer service. Going to Sowerby's - they are amazing, they go above and beyond!
Penny · 25 August 2023
★★★★★ 5/5
GoogleThe whole experience of Haart selling my property has been outstanding. The team were really proactive at getting viewings on the property. From start to finish the communication was comprehensive and I would highly recommend Haart for a first class and friendly service
Joseph · 23 December 2023
Agent replied · 20 June 2024
Thank you Joseph for your kind review, its been a pleasure to help with the sale of your property, thanks again the haart sales team.
★★★★★ 5/5
GoogleWe have just completed the sale of our property with Haart and have had a lovely experience. Clare from the Norwich branch has looked after us and is always quick to respond to my many many questions and puts my mind at ease as a first time seller- thank you!
Jessica · 21 June 2023
Agent replied · 20 June 2024
Thank you Jessica for your lovely 5 star review, we look forward to helping your sale go through so that you can move into your lovely new home 😊 Haart sales team x …
★★★★★ 5/5
GoogleThank you Paul C. Very friendly, helpful & understanding. When it comes to selling my home I will definitely be in touch
Tracey · 21 June 2020
Agent replied · 20 June 2024
Thanks for your review Tracey. Look forward to hearing from you in the future. Best wishes, Paul & the haart team
★★★★★ 5/5
GoogleMadeleine Hayes from haart helped me and a friend to find a lovely property and we felt supported throughout the application process. Thank you for your continued help and assistance, we can't wait to move in to the property!
Kerry · 21 February 2024
Agent replied · 20 June 2024
Thank you for the 5 star review for madeleine Hayes. Extremely happy to hear you have been provided a good service and of course here to help throughout your tenancy.
★★★★★ 5/5
GoogleKelis at Haart estate agent, Norwich, has been extremely helpful with arranging viewings, answering questions and making a stressful process easy to navigate. I’d recommend using Haart!
Jack · 25 September 2024
Agent replied · 25 October 2024
We are delighted you have had such a positive experience with Kelis at our Norwich sales office. Thank you very much for your recommendation. Kind regards, haart estate agents.
★★★★★ 5/5
GoogleI want to specially thank Shelley Cook every time I call them to ask a question, which is a lot of times, she is always so lovely and come back to you with the answer incredibly fast! no faults at all! Has made the process which I was daunting so easy and comfortable
Ned · 21 June 2020
★★★★★ 4/5
GoogleThe staff, in particular Christina Fahy, were very efficient in responding to emails or phone calls very quickly. Christina was always pleasant and even when it was not possible to obtain information requested, she let us know that there would be a delay and gave the reason.
So far, I can recommend Haart, Norwich as a letting agent.
Jane · 22 June 2017
★★★★★ 5/5
GoogleAfter a slightly shaky start, Haart have been attentive in keeping us informed about the progress of our recent house purchase. Kimberley Wild took over the case and she has been particularly personable and diligent. The feeling we had was that she valued us, something that is important in something as big as the purchase of a house, especially in these Covid-19 restricted times.
Margery · 21 June 2021
Agent replied · 20 June 2024
Hi Margery, Thank you for your kind review, Kim is an integral part of our team here at Norwich Haart Sales.
★★★★★ 5/5
GoogleI had a great experience with Caladon from Haart. He was very helpful and always available to answer my questions.
Cristiane · 16 December 2024
Agent replied · 23 December 2024
Thank you for your great review for Cal 😍 Your feedback is really appreciated 💖 From the haart sales team …
★★★★★ 5/5
GoogleJustin was very polite, friendly and professional. When we do decide to sell we would have no hesitation in contacting Haart to handle the sale.
Jane · 22 June 2017
Agent replied · 20 June 2024
Good Evening Jane,
Thank you for your feedback, I will make sure Justin receives your feedback.
Best wishes and we hope you have a lovely Christmas.
Kind Regards
Danielle & the team at haart Norwich
★★★★★ 5/5
GoogleFascinating museum in the beautiful natural and vibrant grounds of the University of East Anglia. Artistic, cultural and historical. The modern presentation really helps to bring the collections to life. Great lunch canteen too. One of my favourite places to visit in Norwich
Seb · 24 September 2023
Agent replied · 24 August 2024
Thank you so much for your 5star review, from the haart sales team.
★★★★★ 5/5
GoogleGeorge visited my property and gave me a valuation, including tips for any renovations I should do before listing. All prompt and very professional.
Jason · 4 October 2024
Agent replied · 25 October 2024
Thank you Jason for this great review 🥳 We will pass onto George, appreciate the feedback 🤩From the haart sale team …
★★★★★ 5/5
GoogleThese 5 stars are based on Bradley Wards customer service. He is dealing with the sale of our house and I cannot fault him. He has always been friendly and professional. He's always been in close contact regarding any questions we or he may have, he even contacted us when he was on holiday!! Couldnt ask for any better , he is a credit to Haart .
Milad · 21 June 2020
Agent replied · 20 June 2024
Hi Milad Kopti, thank you so much for your positive comments about haart Norwich! Thank you, and have a fantastic day!
★★★★★ 5/5
GoogleMy only dealings have been with Evie Miller, whom I have found to be very open and friendly in manner. She has been extremely patient, both when accompanying me to viewings and I have been poking into everything and taking measurements, and also with regard to my many questions, which she has done her best to answer directly or find answers for me. Nothing has seemed too much trouble for her.
Heather · 22 June 2018
Agent replied · 20 June 2024
Good morning Heather, thank you for your feedback and your kind words. We're looking forward to handing you the keys to your new investment! - Evie and the team at haart.
★★★★★ 5/5
GoogleIt was a pleasure to view a property with Kelis Shillings. She is very professional and readily answered all questions as well as pointing out relevant details.
Freyr · 10 August 2024
Agent replied · 24 August 2024
Thank you Freyr, for your kind review. We appreciate you taking the time to leave a review for Kelis. Kind regards, haart estate agents.
★★★★★ 5/5
GoogleEvie was very helpful in following up with solicitors and buyers to ensure completion in a very tight deadline. Excellent customer service.
James · 22 June 2018
Agent replied · 20 June 2024
Thanks for your feedback James, I was delighted to help this go through for you, and glad we got there in the end. Keep in touch if I can help again in the future. Thank you, Evie.
★★★★★ 5/5
GoogleFirst time dealing with any agent in UK and I'm glad I was connected to this lettings.
Special thanks goes to Callum Warrener for been a great and an outstanding agent too, thank you for been professional to the core and for your guidance too.
Sandra · 21 June 2023
Agent replied · 20 June 2024
Hi Sandra, Thank very much for the 5 star review, its great to hear that Callum has offered a great service and he appreciates the feedback. Thanks again all at Haart Lettings.
★★★★★ 5/5
GoogleDanny came out and valued my property a couple of weeks back and was very professional and knowledgeable, he provided great advice on how to improve the saleability. Would recommend haart to anyone selling their property!
Chris · 22 January 2024
Agent replied · 20 June 2024
Thank you Chris for your great feedback for Daniel. From the team @ haart sales
★★★★★ 5/5
GooglePaul Cobb at Haart has been a breath of fresh air, date I say it unlike previous experiences dealing with other estate agents on my previous house move. Paul always called back when he says he would and has continuously put my interests first. I will certainly be using Haart in the future and hopefully Paul Cobb will be my point of contact. Highly recommended!!!
Scott · 21 June 2020
Agent replied · 20 June 2024
Dear Scott Rawlins, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Norwich estate agents
★★★★★ 5/5
GoogleI have had Paul Cobb from Norwich branch round to value my home but not only that he gave us really good advice on how to move forward for our future and was really pleased with his excellent care over our situation and would highly recommend him as he is very experienced with over 30 years in the industry. A really asset to the company.
Annette · 21 June 2020
Agent replied · 20 June 2024
Thanks for the review Annette. I look forward to speaking with you soon. Best regards, Paul & the haart team
★★★★★ 5/5
GoogleOur experience with Haart has been amazing! As first time buyers and new viewers we have been overwhelmed with the amount of service offered to us. From our viewings with Wayne Blue and our appointments and drop ins with Ellie in the office we have just been astounded! I would like to say a maasive thank you for making this an enjoyable and stressless process for us! THANK YOU!
Adrianne · 22 June 2018
Agent replied · 20 June 2024
Good morning Adrianne - thanks for your feedback, we've enjoyed meeting you and giving you the 'haart experience' which we believe is the best in the City! Will speak to you soon. Thanks again, Evie & Wayne.
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