Trusted Agent profile · Norwich · Norfolk
★★★★★
893 reviews across 2 platforms
18 Queen Street, Norwich, Norfolk, NR2 4SQ
Part of haart, see every office.
haart's office in Norwich, Norfolk, at 18 Queen Street, is rated 4.5 out of 5 across 893 reviews on two platforms, including 874 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
GoogleWe went into this estate agent and with the help of Laurence Withero we managed to rent a place on the same day after months of looking. Great speedy service from him which me and I housemate were very happy with
Hi Rupert, thank you ever so much for your kind review about Laurence Withero here at Haart Norwich Lettings- we will be sure to pass on your kind words, Kind Regards, Haart.
5/5
GoogleVery pleasant viewing with Caladon, friendly and professional. Looking forward to more viewings later this year with Haart.
Thanks Jack for your great review for Cal, we appreciate your feedback 😍 From the haart sales team 💖 …
5/5
GoogleBradley at Haart couldn’t have been more helpful an honest when we started our property search a few months back. Showing us a good range of properties in our price range and letting us look at things at our own pace, keeping us updated when anything new popped up. In the end the right property was with another agents but would recommend Haart.
Thanks so much for the review - been delighted to be of an assistance. Best of luck with the purchase, and do get in touch if you need any further advice. Bradley & the haart team
5/5
GoogleI am delighted with the service I received from Declan Hall. He was polite and professional.
Thank you for your kind review for Declan 😊 Your feedback is very appreciated 🤩 From the haart lettings team …
5/5
GoogleI contact them to ask about property, their way of helping me and answering all my questions, finishing all the process, their fast response by phone and email. THEY ARE AMAZING, and I’m happy to deal with them.
Hi Sharifah, thank you ever so much for your kind review about Charlotte Smith here at Haart Norwich Sales Team, we will be sure to pass on your kind words, Kind Regards, Haart.
5/5
GoogleDeclan helped us with a viewing today and was professional, friendly and helpful. Great experience, thanks!!
Thank you for your kind review for Declan 😊 Your feedback is very appreciated 🤩 From the haart lettings team …
5/5
GoogleVery friendly staff very helpful many thanks to Wayne for all his help top man
Thanks for the review Nigel - delighted to have helped you. Very best wishes, Wayne & the haart team.
1/5
FacebookCOMPLETE SHAMBLES - wouldn’t recommend this joke of a team to anyone looking to let their property in the Norwich area - hoping to get a call back from them? Don’t hold your breath! Fully managed to this team means basically do it yourself and they’ll take your money anyway ?? Even if you complain it’s not taken seriously! AVOID AT ALL COSTS!
Good afternoon Ravneek. I am sorry to hear of your experience with haart. Unfortunately you have left the above review on our sales page, when this looks a lettings matter. I have forwarded on your review to the lettings branch manager, Rachael Bartho…See more
5/5
GoogleHaart comes out to be a truly professional letting agency and Hayley helps me to sort out and finalize the deal. She helps me for all those stuff which I am new ( I am new to UK and Hayley helps me to understand the basics about tenancy etc.)PositiveResponsiveness, Professionalism
Thank you so much for your review, Hayley is a very valued member of our Haart lettings team and I am really pleased she could help you with the process and deliver such good service.
5/5
GoogleFirst time dealing with any agent in UK and I'm glad I was connected to this lettings. Special thanks goes to Callum Warrener for been a great and an outstanding agent too, thank you for been professional to the core and for your guidance too.
Hi Sandra, Thank very much for the 5 star review, its great to hear that Callum has offered a great service and he appreciates the feedback. Thanks again all at Haart Lettings.
5/5
GoogleI would rate haart very highly, Roxy has found a buyer very quickly for us and helped us with all of the paperwork on purchasing our new build home. Without her, I dont think we could have accomplished it.
Good Afternoon Heather, Thank You for these kind words about Roxanne Samuels, here at Haart Norwich Sales we will be sure to pass on your kind words! Kind Regards, haart Norwich
5/5
GooglePaul at Haart was very professional and made me feel safe while doing my valuation. He was very polite and knowledgeable about the current housing market. I learned a few things from him during his visit. I would highly recommend Haart Norwich to anyone in the market looking to sell their house.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your feedback, we are very lucky to have Paul as part of our team here at Haart!
1/5
GoogleI was told I had to speak with their in house mortgage advisor before they would put any offers I made to the seller! And that if I did this before the viewing they would make sure I was a preferred choice!
Hi, We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you. Thank you
5/5
GooglePaul has been excellent throughout everything would recommend highly.
Paul looks forward to working with you in the future along side all of us here at the Norwich Haart Sales Team.
5/5
GooglePaul helped us both sell and buy in the last year. Always very friendly and helpful; you know you are in good hands when he is looking after you, and we wouldn’t hesitate to recommend him. We will be going to him when we eventually sell our current house!PositiveProfessionalism
Good Morning Sophie, thank you ever so much for your kind review about Paul here at our Sales Team at Haart of Norwich! We will be sure to pass the feedback over to Paul and glad he could help you buy and sell your homes!
1/5
FacebookWARNING I would strongly advise against using Haart lettings as they still haven't paid my daughter her deposit back...despite her handing the keys in six weeks ago, and the landlord releasing it. She has called them numerous times but is still waiting despite emails to say it will be in her bank in 5 working days. Think we may need to take legal action.
We are sorry to hear that you haven't received the service that is expected, this is not the standard we want to offer our clients. Please feel free to contact the lettings team to discuss further.
5/5
GoogleStuart has been fantastic help! Very friendly, professional and informative. Would highly recommend.
Dear Jodie Rudd, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Stuart and the Haart team
5/5
Googleexcellent service - very professional team with special thanks to Leah, highly recommended
Hi Megan, Thank you for your 5* Review and your recommendation. Kind regards Tracey & the Team at haart, Norwich
5/5
GoogleI deal with Cal Johnson at Haart -reliable, conscientious and efficient-a pleasure to deal with .
Thank you so much for your review. We appreciate it a lot and will pass this onto Cal.💖From the haart sales team …
5/5
GoogleI would definitely recommend haart. They were incredibly helpful and responded really quickly, making life so much easier. Kimberley, in particular, was so fantastically helpful at every stage, and kept me up-to-date with everything which was going on. She made the purchase process so much easier.PositiveResponsiveness, Quality, Professionalism
Thank you Mike for your kind review about Kim Wild, she is an integral part of our Sales Team here at Haart, Norwich Sales.
5/5
GoogleKimberley Wild from Norwich Haart visited to value my house. I cannot fault her professional manner, her compassion and care. Kimberley has gone above and beyond to meet all enquiries I've had. I look forward to marketing my property with Haart purely due to Kimberley's attention to detailPositiveProfessionalism
Hi Rachael, thank you ever so much for your kind review in relation to Kim Wild from our sales team here in Norwich Haart, we are very lucky to have her as part of our valuable team and glad we could help you!
5/5
GoogleI am currently in the process of purchasing a house through Haart Norwich, and all of the staff, in particular, Charlotte, Joe and Bruce, have been friendly, professional, kind and amenable. I really can't recommend them enough!
Good Afternoon Gisela. Thank You for these kind words about Charlotte Smith, Bruce Devlin and Joseph Everson here at Haart Norwich Sales, we will be sure to pass on your kind words! Kind Regards, haart Norwich
5/5
GoogleCallum Warrener at the Norwich office has guided us through setting up a tenancy agreement for a property we are going to let. He has been very helpful with our many questions and given us lots of advice.
Good Morning Ste, Thank you for your kind words regarding Callum in our Lettings Team in Norwich Haart. I will ensure your comments are passed onto him, Thank you Haart Lettings Norwich
5/5
GoogleHouse buying is a stressful business. I found the advice and service from Haart remarkably helpful. The people that have been helping me are friendly, approachable and diligent. They have gone above and beyond in helping me to buy my property. It's good to know there are kind people at Haart helping me do this.
Thank you Trevor for your kind review in relation to the Sales Team, especially Paola here at Haart, Norwich
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Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
