Trusted Agent profile · Norwich
★★★★★
427 reviews across 2 platforms
43 Exchange Street, Norwich, NR2 1DJ
Abbotts's office in Norwich, at 43 Exchange Street, is rated 3.8 out of 5 across 427 reviews on two platforms, including 294 Google reviews rated 4.4.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
GoogleEXCELLENT service from Genevieve, going above and beyond what's expected of even the most helpful estate agent.PositiveResponsiveness
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleReally good experience, made as easy as possible by Chris. Thanks for all your help.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery friendly !! And they are trying their best to help you. Chris helped me a lot!
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
5/5
GoogleRecently found a property to rent which was through abbots. Professional service from Chris, no complaints here!
Thank you for your 5* review!
5/5
GoogleScot and dan have been very helpful. They have been very professional. Would highly recommend the lettings team in Norwich Thankyou
Thank you for your kind words and 5* review! Best wishes, Scott
1/5
TrustpilotUtter disaster from start to finish
Utter disaster from start to finish.
5/5
TrustpilotI was selling a relative's property in…
I was selling a relative's property in hunstanton and had 3 similar valuations but went with ABBOTTS as it was such a good deal.start to finish was only 2 months and the service from the hunstanton team was outstanding. They worked very hard and I am very grateful to them.Well done ABBOTTS. Cheryl Gregg.
1/5
GoogleAll I can say is please read trustpilot before using abbotts bad..78% I didn't unfortunatelyNegativeResponsiveness, Quality, Professionalism
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotI have a good experience
I have a good experience, even if I am not in the UK, Christopher Fulcher, he provides professional assistance and completes all leasing processes without any problem. I am very happy to have him to complete a house in the UK for the first time.
5/5
GoogleI was a first time buyer, Abbotts have helped me buy my first property. I am so happy with the fantastic service and wonderful, polite staff. The staff kept me up to date throughout my purchase. Better than any other estate agents I have been to. I would 100% recommend speaking to Bradley Cutler.
5/5
GoogleScott and Genevieve have been extremely helpful through our experience. Very polite and professional. Highly recommend.
Thank you for taking the time to leave this kind 5* review and for the recommendation. Best wishes, Lucy
2/5
TrustpilotNegative experience
My property was completely run down at the end of the tenancy. Abbotts is siding with the Tennant. I will not use them again.
1/5
TrustpilotUnprofessional service
In the 3/4 days of calling, they only managed to answer their phone once (called on 3 different numbers) and didn’t respond to any emails. Kind of glad the flat I wanted to rent is let agreed now cause they won’t waste any more of my time.
5/5
TrustpilotAbbotts is a very professional company
Abbotts is a very professional company. Their knowledge of the law is exceptional. My main dealings were with Pat Case and Jack Bidwell who were very supportive and helpful. I would have no hesitation in recommending Abbots to anyone to sell their home.
1/5
TrustpilotConstant issues
When you have a serious issue and have no water for 2 days after being out of the property for 6 weeks now. Nobody can wash especially an 18month old child and adults after being at work all day
5/5
GoogleI have recently rented my new home with Abbotts in Norwich. From the moment I walked into the office the service received was outstanding. This is the first time I have rented a house and the team have been very supportive to make my move simple and a happy experience. Thanks all.
5/5
TrustpilotExcellent company to use
Excellent company to use , very proficient and extremely helpful, couldn’t do enough to help me After such a good service I’m now selling my mothers house through them too .Great communication between them and the solicitors Highly recommend. By me Jonathan warnes
5/5
GoogleGood Communication and very efficient.Would recommend.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery Helpfull and polite.PositiveResponsiveness, Professionalism
Thank you for your 5* review!
5/5
TrustpilotReally appreciated all the help Zita…
Really appreciated all the help Zita provided my husband and I on renting our apartment. She was always prompt on responding to any questions we had. Love her personality and how kind she is!
5/5
GoogleVery good, lovely person, very helpful and informative, would definitely recommend.
Thank you Zeena for the 5 star review. Best wishes, Sarah
1/5
TrustpilotNever try to book a viewing with Abbott…
Never try to book a viewing with Abbott Mildenhall, horrible service. Wait for weeks and every time coming back with the excuse, we are fully booked.
5/5
TrustpilotFound them very helpful with find me a…
Found them very helpful with find me a property to rent I would like to thank kerry and niki
4/5
GoogleIve recently become a tenant of a property I let through Abbotts. Throughout my whole experience I can honestly say I am very happy with the customer service I have been provided. I would highly recommend Abbotts Lettings to anyone looking to rent.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Abbotts's Norwich office has 427 reviews across two platforms: 294 on Google, 133 on Trustpilot (across the whole business).
Abbotts Norwich is rated 3.8 out of 5 across all 427 reviews, and 4.4 out of 5 on Google from 294 reviews.
Abbotts Norwich, 43 Exchange Street, Norwich, NR2 1DJ.
