Trusted Agent profile · Norwich
★★★★★
427 reviews across 2 platforms
43 Exchange Street, Norwich, NR2 1DJ
Abbotts's office in Norwich, at 43 Exchange Street, is rated 3.8 out of 5 across 427 reviews on two platforms, including 294 Google reviews rated 4.4.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
1/5
TrustpilotTerrible Recruitment process
Terrible Recruitment process! Terrible HR management! Terrible Payroll service! I am being over generous giving one star just because I am not allowed to give zero! They don't deserve your time, money, dedication or whatever! SKIP!
1/5
Trustpilotdo not give them your email address
do not give them your email address. they'll never stop sending you spam.
2/5
TrustpilotAbbotts Norwich
Good day
1/5
Trustpilotunhelpful and greedy spring to mind
unhelpful and greedy spring to mind, sent their repairman round who must have watched too much 80's porno with plumbers and lonely housewife , as he tried it on with my wife!
5/5
TrustpilotWe were really appreciated of the team…
We were really appreciated of the team at Abbotts Victorial Road Taverham, Vicki,Charlie and David could not be more helpful, they are an amazing team would thoroughly recommend them.Love to allValerie and Keith
1/5
GoogleNever ever return the call
Thank you for your feedback, I am sorry to hear you did not received a returned telephone call from the branch. This is not what we expect to hear, If you would like to discuss your experience in further detail please email review@countrywide.co.uk. Many Thanks.
5/5
GoogleVery friendly staff
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
1/5
TrustpilotThey claim to be working
They claim to be working, but never respond to calls or emails. AWFUL service, continuinng to ruin peoples plans without conscience
1/5
Trustpilotdo not answer phone still useing covid…
do not answer phone still useing covid as excuse answer phone says will ring back dont say what year (useless)
5/5
TrustpilotVery helpful
Very helpful, polite and knowledgeable staff with an extremely proactive Lettings Manager.
5/5
GoogleRating only, no written review.
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
5/5
GoogleRating only, no written review.
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
5/5
GoogleExcellent all round customer service, I would highly recommend.
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. … More
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. … More
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. … More
1/5
TrustpilotPathetic
Poor communication
5/5
TrustpilotPaige and Danielle
Paige and Danielle.
1/5
TrustpilotKeep spamming me with calls and emails.
Rating only, no written review.
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
1/5
GoogleRating only, no written review.
Hello Hattie, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thanks Ben for your 5* review.
4/5
GoogleRating only, no written review.
Thank you Alwyn
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Abbotts's Norwich office has 427 reviews across two platforms: 294 on Google, 133 on Trustpilot (across the whole business).
Abbotts Norwich is rated 3.8 out of 5 across all 427 reviews, and 4.4 out of 5 on Google from 294 reviews.
Abbotts Norwich, 43 Exchange Street, Norwich, NR2 1DJ.
