Trusted Agent profile · Norwich
Verified
★★★★★
1,193 reviews across 4 platforms
Kingsley House, 2a Upper King Street, Norwich, NR3 1HA
AbbotFox's office in Norwich, at Kingsley House, is rated 4.5 out of 5 across 1,193 reviews on four platforms, including 676 Google reviews rated 4.3. It won Trusted Agent in The Trusted Agent 2026 awards.
676
Reviews on Google
This office
164
Reviews on Facebook
This office
233
Reviews on Yell
This office
120
Reviews on Trustpilot
This office
The Trusted Agent 2026 results for AbbotFox, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
GooglePatrick at abbotFox was so helpful, he was diligent with phoning & emailing me and keeping me updated on the properties we were interested in, as well as offering to show us more properties that would have suited us. He answered our …
Thank you Eleni for your kind review.
5/5
GoogleBeen using AbbotFox for a rental property for the last few years. The expertise & service provided by Jack has always been friendly, efficient & timely. Would highly recommend AbbotFox! Thank you Jack for the excellent service provided to date!
Thank you for your kind review Simon
5/5
GoogleRecently bought a house in Norfolk and Jem was amazing at helping to push the purchase through. Always on hand to answer queries and got back to me quickly and efficiently. Thanks for your help in securing our forever home!
Thank you Laura for your kind review
5/5
GoogleThe service has been spot on from the start. Mr Hall went above and beyond for us when sorting our property and nothing was too much trouble. Ethan communicated well and always got back to us. Thanks for the service
Thank you for your kind review Jake.
5/5
GoogleIf there was an option for 6 stars - I would be giving it! The service from start to finish was AMAZING! Always prompt with returning my calls. Jack Parr was just brilliant, kept me fully up to date and secured us more money than we were …
Thank you Emma for your kind review
1/5
GoogleVery disappointing experience. Communication was extremely poor, and some staff came across as rude and unhelpful. The flat was not properly cleaned or inspected before move-in, with mould and maintenance issues present. …
5/5
GoogleWe have had problems with our purchase due to new legislation affecting high rise properties. The guys at abbotFox especially Jamie Duffield have gone above and beyond to get us over the line. Thanks to all!
Thank you for your kind review Gavin
1/5
GoogleTry to avoid them, there are a lot of other letting agencies. I had a viewing booked at 5:30, the agent arrived at 5:50, proceeded to the property. It was a flat building, he had no clue where the flat is and we roamed …
Hi Hamza, can you please call the office so that we can take some details and investigate this for you. Many thanks
5/5
GoogleI can’t thank enough James Moore for all the help and support provided in last one year during my stay in Maidstone Road. James is friendly and jolly in nature which makes life of tenant like me so easy to communicate and express the issues …
Thank you Mrutyunjay for your kind review
5/5
GoogleJosh was efficient, professional and friendly throughout the whole process. He made letting out our flat really easy. Great communication all the way. We’ve been really impressed and I’m delighted to give him 5 stars!
Thank you for your kind review Louise
1/5
GoogleReally disappointing experience with Abbotsfox. We viewed a property, confirmed our interest, and provided all the requested details. However, we received no update for several days despite trying to contact them multiple times. …
5/5
GoogleWhen we found the property we wanted Abbott Fox were sble to find us a buyer in the timeframe we had. Jamie was hands on during negotiations and always ready to help and advise at the anxious times that are encountered during sale and …
Thank you Robert for your kind review
5/5
GoogleI had a wonderful experience dealing with abbotFox. We had been looking for a new home for months and thanks to Jack and his team we found the perfect place. They were great from start to finish. Lovely customer service and so helpful …
Thank you Emma for your kind review
5/5
GoogleI recently sold my house with the help of Jamie and the team at FoxAbbot when other estate agents struggled and I couldn't be happier with the service I received. From start to finish, they made the entire process as smooth and stress-free …
Hi Philip, Thank you for your kind review
5/5
GoogleDefinitely recommend. Big thanks to Collin who helped me find the perfect property in Norwich after I had been let down by a different agent. Such a quick turn around from the company.
Thank you Thomas for your kind review
5/5
GoogleVery good service, Charlie in the office has been very helpful and I appreciate the extra time he has invested to help me secure I new property
Thank you Kristian for your kind review
5/5
GoogleJack Parr has been handling the purchase of a property on my behalf. He has been a fair negotiator and extremely helpful thus far in the process. I have now conducted both a sale and a purchase through AbbotFox and I have found them be professional and efficient.
Thank you Sally for your kind review
5/5
GoogleI just wanted to say a huge thanks to the team at Abbotfox, especially James, Ethan and Josh. I have recently started a property Maintenence business. From the help and massive support they have given me, I’ve managed to create a really …
Thank you Jake for your kind review
5/5
GoogleI am renting through AbbotFox and my property manager James Moore is always prompt to reply to my issues and is friendly and professional! Makes for a pleasant experience. Thanks James :)
Thank you for your kind review
5/5
GoogleMiss Kara was incredibly helpful and kind. Her assistance made everything so much easier and her positive attitude brightened my day. Thank you, Kara. …
Thank you Nof for your kind review
5/5
GoogleWhilst the property I sold with abbotFox wasn't the easiest of sales (we went through 3 attempts before we completed at the 4th along with 2 sets of conveyancers) Jack Parr and his team were professional, pro-active and very pleasant to …
Thank you Doug for your kind review
5/5
GoogleI’ve had an excellent experience with Charlie, who has shown outstanding professionalism and customer service from start to finish. When viewing a property, he was incredibly knowledgeable, friendly, and made the whole process feel easy and …
Thank you Amanda for your lovely review. We shall pass your kind words onto Charlie.
5/5
FacebookHad a very efficient house sale that completed just before Christmas 😅. We received amazing service from the team, especially Karen when we were viewing our new property. Being the face of the company she was professional throughout and was very knowledgable about the property she was showing us round. A stressful event in our lives made so much more easier, thanks to you.
Thank you Charlotte for your review
5/5
FacebookI have been very pleased with the level of service given during my recent viewings of properties. Karen Clark has been particularly helpful with her knowledge of the local area, amenities etc. Karen’s COVID protocol is excellent, always wearing a mask, using hand sanitizer and socially distancing which is very reassuring during these trying times. Thank you for your help, it is much appreciated.
Thank you Alison for your review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
AbbotFox's Norwich office has 1,193 reviews across four platforms: 676 on Google, 164 on Facebook, 233 on Yell, 120 on Trustpilot.
AbbotFox Norwich is rated 4.5 out of 5 across all 1,193 reviews, and 4.3 out of 5 on Google from 676 reviews.
Yes. In The Trusted Agent 2026 awards: AbbotFox, Norwich won Trusted Agent.
AbbotFox Norwich, Kingsley House, 2a Upper King Street, Norwich, NR3 1HA.
