Trusted Agent profile · Norwich
Verified
★★★★★
1,191 reviews across 4 platforms
Kingsley House, 2a Upper King Street, Norwich, NR3 1HA
AbbotFox's office in Norwich, at Kingsley House, is rated 4.5 out of 5 across 1,191 reviews on four platforms, including 675 Google reviews rated 4.3. It won Trusted Agent in The Trusted Agent 2026 awards.
675
Reviews on Google
This office
164
Reviews on Facebook
This office
233
Reviews on Yell
This office
119
Reviews on Trustpilot
This office
The Trusted Agent 2026 results for AbbotFox, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
GoogleAfter a long 8 month process (Solicitors delays) we finally completed the purchase of our first home last week, without the help from Jem Tisshaw we would have 100% withdrawn from the sale, but Jem kept pushing in every direction. and for …
Thank you Jason for your kind review
5/5
GoogleAfter using AbbotFox to sell my house recently, I have to say that the service they gave was nothing short of perfect. The team kept us informed and up to date at every point during the process. I have moved house several times and I must say that this sale was by far the smoothest and hiccup free. I would like to personally thank Elliot and Ethan for their hard work in getting the sale pushed through for us. I will be recommending AbbotFox to my friends and family, and should we happen to move again then I will surely be using their services.PositiveQuality
Thank you Desiree for your review
5/5
GoogleI have been landlord for over 10 years but so far I haven't come across such a competent team. Special thanks to James for sorting out every issue that a landlord can encounter efficiently and quickly. I am extrmely pleased with their service which is friendly and prompt.
Thank you Vivek for your kind review
4/5
GoogleI have recently purchased a property via this company and overall the service was good. However the most reliable and efficient service was received from Jem Tisshaw who was always very helpful and always returned my calls. Thank you Jem you made my purchase a lot less stressful
Hi Pamela, thank you for your review. We are pleased to hear that Jem made your purchase less stressful for you.
5/5
GoogleI've been really impressed with how helpful AbbotFox have been in assisting with my house sale. I would personally like to recommend Sam LeGood in the company, his approach and friendly manner put me instantly at ease over what can be quite a stressful event in moving home.
Thank you Kerry for your kind review
5/5
TrustpilotCharlie took me through this process with great ease
Charlie took me through this process with great easiness and kindness. He knows his stuff and as a result I was able to secure this property in less than 1 hour. Thank you for your professionalism and support.
Thank you for your kind review. We'll be sure to let Charlie know.
5/5
TrustpilotWould recommend
We appreciate all the time that Rob and his colleagues spent helping us and have to say that we found everyone we dealt with so friendly, professional and helpful. Charlie in particular was a lovely chap, so personable and accommodating. Thank you all
Thanks for your kind words Jo, these are greatly received. The team is delighted to hear of your positive experience.
5/5
TrustpilotThe whole team at Abbott Fox are always…
The whole team at Abbott Fox are always so very helpful. They give 100% both in time and effort. Communication is always key and transparency of the upmost importance. We have been particularly impressed with Emma's diligence in all that this sale has involved. Many thanks.
Thank you Richard, we’re delighted to hear that our commitment, communication and transparency have made a positive difference for you. Emma will be especially pleased to read your comments, her diligence and dedication are something we’re very proud of. Many thanks again for taking the time to share your feedback.
5/5
GoogleCharlie came to take the photographs after Colin valued the house. Quick to come out for photos and explained process well. Accomodating to my availability for both photos and viewing organisation
Thank you Samantha for your lovely review.
5/5
FacebookThank you to AbbotFox and the team. made a stressful process of buying a house, into an enjoyable and stress free experience. Also, a special thank you to Karen, your honest, open and knowledgeable approach to the viewings was perfect. Wether it was locations, gardens, contracts, house ideas or value for money... etc... just perfect. Thank you very much. Would highly recommend AbbotFox to all my friends and family and strangers who are looking for that grounded approach and that human touch. Thank you once more. 😊
Thank you Alexis for your review
4/5
GoogleThe sales team for Abbott Fox are no so great with the exception of Colin who is fabulous to deal with but the rest of that team leave a lot to be desired, Emma who helps to progress the sale is wonderful, really helpful, efficient and kind so I would highly recommend based on Emma and Colin alone.
Hi Carrie, thank you for your review. We would love your feedback on how we can get 5stars for next time. If you could email colinmckenzie@abbotfox.co.uk Many thanks
5/5
GoogleI sold my property with abbotFox at the end of last year and was overall happy with the service received. From Colin's initial appraisal (which was realistic and well researched) through to the sale progression by Emma, the experience was good.
Thank you Ed for your kind review.
5/5
GoogleJennifer in the lettings team was brilliant. Really friendly, easy to talk to and always on it with updates and replies. She made the whole process straightforward which was much appreciated. abbotFox were professional and genuinely nice to deal with. Would definitely recommend them!
Thank you Harrison for your kind review
5/5
GoogleI would like to particularly say a massive thank you to the sales progressor Emma. Not only is she super friendly but always gave a weekly update earlier on in the process and always replied straight away to any email I sent. Also when I …
Thank you Angela for your lovely review. Emma and the team will be delighted.
5/5
GoogleWhen you think of buying properties, contact abbotfox. When you need the best staff to deal with, think Charlie, he will work you through the whole process, get you the best deal you can ever imagine. He goes out of his ways to satisfy his …
Thank you Biyi for your kind review. Charlie will be so pleased that you're happy and we wish you all the best.
1/5
GoogleWe rented a property through abbotFox in 2025 and were asked to pay an additional £99 per tenant (£297 total) to a company called GLF Relocation Services, separate from the deposit and first month’s rent - the property manager name is …
Hi Julia, Please accept our apologies that you felt the need raise this matter. … More
5/5
GoogleWe had a very good experience with AbbotFox Lettings when renting out our property. …
Hi Jit, thank you so much for your kind review. We will make sure to let the team know how happy you are with their service.
5/5
GoogleI am letting a property with Abbott Fox and I can highly recommend them. Everyone in the team is professional and friendly, Jennifer in lettings found me a tenant with days of the property being advertised
Thank you Sarah for your kind review
5/5
GoogleThis is the first year that we have dipped into the rental market and are currently in the process of securing tenants for our property. Although we are still at the start of the process, we feel really well supported by AbbotFox. Louie …
Thank you Anna for your kind review.
5/5
TrustpilotEmma has guided me through two house…
Emma has guided me through two house sales in recent months and I cannot thank her enough: her service, attention to detail and sense of humour has made the entire process an enjoyable and stress-free experience. If only there were more Emma’s out there! Thank you so much. Highly recommend!
Thanks Lily, thank you so much for your kind words and recommendation. We're delighted to hear that Emma has made your selling experience smooth and enjoyable. Her attention to detail and friendly approach make her a real asset to our team, and it’s wonderful to see her recognised for it.
5/5
GoogleCannot recommend Abbotfox enough, Jennifer was so helpful and knowledgable about the local area. Very good communication and nothing was too much trouble.
Hi Sean, thank you so much for your kind review.
5/5
GooglePatrick at abbotFox was so helpful, he was diligent with phoning & emailing me and keeping me updated on the properties we were interested in, as well as offering to show us more properties that would have suited us. He answered our …
Thank you Eleni for your kind review.
5/5
GoogleBeen using AbbotFox for a rental property for the last few years. The expertise & service provided by Jack has always been friendly, efficient & timely. Would highly recommend AbbotFox! Thank you Jack for the excellent service provided to date!
Thank you for your kind review Simon
5/5
GoogleRecently bought a house in Norfolk and Jem was amazing at helping to push the purchase through. Always on hand to answer queries and got back to me quickly and efficiently. Thanks for your help in securing our forever home!
Thank you Laura for your kind review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
AbbotFox's Norwich office has 1,191 reviews across four platforms: 675 on Google, 164 on Facebook, 233 on Yell, 119 on Trustpilot.
AbbotFox Norwich is rated 4.5 out of 5 across all 1,191 reviews, and 4.3 out of 5 on Google from 675 reviews.
Yes. In The Trusted Agent 2026 awards: AbbotFox, Norwich won Trusted Agent.
AbbotFox Norwich, Kingsley House, 2a Upper King Street, Norwich, NR3 1HA.
