AbbotFox Norwich reviews

★★★★★ 1/5

Google

Booked a viewing for the following day (an hour away from my home), details of apartment were supposed to be emailed across but never were. We were waiting outside the apartment for half an hour constantly phoning with no response. When we …

Max · 8 October 2021

★★★★★ 5/5

Google

I have had the pleasure of working with the team here and have always found the to be very professional, they always do what they promise on time and with enthusiasm. I would have no qualms about using them and recommending them. First class business.

Andrew · 22 May 2021

★★★★★ 1/5

Google

Pretty useless for letting. Had booked in an appointment for a viewing, turned up to the listed property which was a one bed flat to be told I was In the wrong place, they then tried to show me around a single bed room in a shared apartment somewhere totally different. Was promised a follow up call in regards to the property that I actually wanted but I've still heard nothing. Last year we had a viewing with them, they made us wait for 50 minutes before turning u. Poor.

Edmund · 27 August 2020

★★★★★ 5/5

Yell

Extremely efficient

Had my property let for me in under 24 hours, thank you to Ethan, Louie and the guys in the management team.

HarrisonS-28 · 11 June 2022

★★★★★ 5/5

Yell

*****

Thank you for all your help. We're delighted with our new home and would like to thank the move in team for the swift process!

JackS-1143 · 19 August 2023

★★★★★ 5/5

Google

a joy to deal with, well qualified buyers, courteous staff , great communication, I also used the Mortgage advisor service and was very happy with the deal achieved

Poplar · 22 May 2023

★★★★★ 5/5

Google

Brilliant service received from the letting side of Abbotfox. The staff in the office are very friendly and helpful. Letting Negotiator Jonathan has been extremely helpful answering all my queries, when I required help and advice.

Cheryl · 22 May 2018

★★★★★ 5/5

Google

Very impressed with the way Isabella dealt with us. Professional and helpful

Carolyn · 22 May 2024

★★★★★ 5/5

Facebook

We recently viewed a couple of properties in the Norwich area. We was shown round by a fantastic lady called Karen, she was so helpful and she really knew her stuff couldn't have been more helpful a real credit to the company. Would highly recommend

Angie · 4 February 2021

★★★★★ 5/5

Facebook

abbotFox have helped me with my housing search for the last few weeks. They have been in touch regularly to discuss new properties and although I haven't found a house yet its good to know that they will call me if something new comes up.

Katy · 30 January 2021

★★★★★ 5/5

Facebook

Great customer service (from Anna Death) and a wide range a property recommendations for my first home, the team provided me with excellent updates whilst my sale was going through, will definitely be returning to Abbotfox in the future. I can’t recommend there services enough.

Kelly · 21 January 2021

★★★★★ 5/5

Facebook

Everyone is very knowledgable, enthusiastic, cheerful and very hard working. This a very dynamic forward thinking company and I wish them every success in the future. A special thank you to Jack, a complete star

Jac · 28 July 2018

★★★★★ 5/5

Google

Recently sold our property with a lovely gentleman named Lewis, he was so helpful and made the process stress free , would very highly recommend 👍🏼 …

Aimee · 22 May 2023

★★★★★ 1/5

Facebook

From the description of abbotFox's fb page: "Norwich's largest independent estate agency - with a unique marketing strategy that deliberately challenges industry tradition." Yup, I'd have to agree - renting inhospitable properties to young families and then attempting to censor negative reviews that highlight their disgusting behaviour is a pretty 'unique' strategy. Looks like they're creating fake fb accounts as well? It's not a good look... I'll be avoiding them at all costs next time I move!

Rowan · 18 December 2020

★★★★★ 5/5

Google

Excellent service, quick and speedy responses to any enquirers. Always friendly over the phone. Thanks to Jamie and Julie for making my first time buy as smooth as possible! Would recommend!

Becci · 22 May 2020

★★★★★ 5/5

Google

Been dealing with these recently looking for my first property, found then to be really helpful, in particular Jamie who was very knowledgable and gave some really good advice. Thanks guys.

Olly · 22 May 2020

★★★★★ 5/5

Google

Have used Abbott Fox to both sell previously and now rent with, and each time I can't speak highly enough. Very professional and genuinely care about getting the right outcome for you. In particular, have been hugely impressed with Louie …

Ali · 8 October 2021

★★★★★ 5/5

Google

James from property management has been fantastic, can’t praise him enough.

That_Sky_Trinity · 22 May 2024

★★★★★ 5/5

Google

Very good experience with abbotFox property management team, kind and thoughtful.

Suraj · 22 May 2024

★★★★★ 5/5

Facebook

Having dealt with these agents they are very efficient , informative and sensitive to the issues around dealing with property and the stress that this can cause. Excellent communication and follow up no question was too silly and explanations given were clear and concise.

Ann · 25 January 2021

★★★★★ 5/5

Google

I would happily use abbot fox again and recommend them to friends and family. Jack and Jamie done an awesome job at selling my house, when my first buyer fell through they arranged 11 viewings for the next weekend! which resulted in a few …

Luke · 8 October 2020

★★★★★ 5/5

Google

I got to meet William Mills for property let and he was very responsive and professional. I got good quality house and good value for a little pay. I would recommend him anytime anyday. Cheers William.

Festus · 22 May 2022

★★★★★ 5/5

Google

Absolutely fantastic team and, by far, the best agency in Norwich. Specifically, the young man, Mr. Louie Alden, was absolutely fab, quite an aspect to the company, I have to say, and utterly helpful and brilliant. He found the perfect apartment for us, totally meets our needs, he was very patient with the paperwork and pretty attentive to us. A real star of all 5 of them that the company most certainly deserves. Many thanks from the bottom of our hearts.

Denise · 28 August 2019

★★★★★ 1/5

Google

Please read..for your own good. + PHOTO I wish that I could go on negative stars for this review. Completely useless "property managers". All they say on the phone is " Ok..we will take care of it" and forget about it when the call ends. We had a heating problem close to winter which should be marked as urgent. They fixed it after 4 months. We were promised a clean house , we just found a unusable washing machine / fridge / microwave, because of all the mold ...blood and dirt that were inside of them.(they didn't replace them...we had to rent our own. Dirt ..blood and coNdoms in a house that was " professinally cleaned". We had to pay for cleaning ourselfes. The landlord wanted to increase the rent suddenly ..which is not allowed ( breach of contract). They didn't in the end.But it was pushed on us a lot. Our contract ended and we got the house cleaned and garden trimmed. We left the house in a much better state than the one we found it in. The landlord said it's still dirty and the garden is not groomed. So he can charge us money from the deposit. A lot more things happen but I'm not going to waste hours writing a negative review. I don't want to hear about them ever again. PS: They usualy post old photos of the houses where they look brand new. But they actually look way worse once you get there. Ps2: Second set of pictures are of the house when we left.

Nexial · 28 August 2019