4/5
Mr William Mills is a helpful gentleman though I turned down one offer, he promised to help me finding a place to stay in Norwich. Very positive working attitude.
Agent replied Β· 24 October 2024
Thank you Wai Kin for your review
Trusted Agent profile Β· Norwich
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1,193 reviews across 4 platforms
Kingsley House, 2a Upper King Street, Norwich, NR3 1HA
AbbotFox's office in Norwich, at Kingsley House, is rated 4.5 out of 5 across 1,193 reviews on four platforms, including 676 Google reviews rated 4.3. It won Trusted Agent in The Trusted Agent 2026 awards.
676
Reviews on Google
This office
164
Reviews on Facebook
This office
233
Reviews on Yell
This office
120
Reviews on Trustpilot
This office
The Trusted Agent 2026 results for AbbotFox, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
4/5
Mr William Mills is a helpful gentleman though I turned down one offer, he promised to help me finding a place to stay in Norwich. Very positive working attitude.
Thank you Wai Kin for your review
5/5
Really quick and easy to secure the flat thanks to William Mills :) even managed to get a viewing on the same day and get the flat the next!
Thank you Olivia for your kind review
5/5
Recently used abbott fox to secure a student house. Spoke to Will Mills who was particularly helpful and answered any questions I had. Would highly recommend this estate agency.
Thank you Rebekah for your kind review
5/5
I Love abbotFox!
Thank you abbotFox, really helped me out when I was in a bit of a pickle, A special mention to Louie and Ethan who held my hand through the process!
Thank you for your kind review
5/5
Me and my partner have just bought and sold through Abbotfox, a stress free and extremely efficient service provided by all of the team but a special thanks to Elliot who agreed the sale and purchase.
Thank you Danny for your review
5/5
AbbotFox dealt with the sale of my house and made sure the whole process ran smoothly from start to finish. Special thanks to Jamie Duffield for going above and beyond to ensure there was no hickups.
Thank you Jake
5/5
Jack was so helpful as a first time buyer, made the whole experience easy! Thank you so much
Thank you Annie for your kind review
5/5
Just want to say a massive thank you to James Moore. Was more than helpful in my recent dealings with him. Went above and beyond. Great service ππ»
Thank you Jamie for your kind review
5/5
Abbotfox are excellent property management agents whose services we have used for the last ten years. They work well as a team, not only to manage but then re-let a landlordβs property when the time comes. James and his management team have β¦
Thank you for your kind review
5/5
I would like to recommend William from the agency . He know what he doing , he is very helpful . Thank you for your help .
Thank you Julita for your kind review
5/5
Sammie has been brilliant the whole way along the process, she is extremely knowledgable, professional and friendly.
Thank you Emily for your kind review
5/5
I'd like to say a massive thank you to all at Abbotfox, especially the sales team. My house sold 1st day of viewings. Matching the right buyer for my home. A special thank you to the lovely Julie, in the aftersales team, she was more informative and reassuring than the solicitors up north. She sorted everything and pushed to get information from the top of the chain. I exchanged on my new property yesterday. Awaiting completion. Thank you so much......
Thank you Karen for your kind review
5/5
An outstanding estate agent - we bought and sold through AbbotFox and our experience has been excellent. They are professional and committed and certainly go the extra mile. I have valued their advice and guidance and would like to especially thank Edward, whose proactive and skilled approach was stunning throughout the process. Many thanks as well to Ian who gave excellent advice and clearly knows his business. We thoroughly recommend them.
5/5
Fantastic estate agent and communication throughout. Guidelines followed to the T - thank you to Karen for your knowledge and meeting the requirements Iβm looking for. Friendly staff throughout - would highly recommend ππΌπ
Thank you Eleanor for your kind review
5/5
Since registering my details all of the members of staff at Abbott Fox have been very helpful. I have found that Jack has been especially knowledgeable.
Thank you Sarah for your kind review
5/5
Professional and easy to speak to, I spoke to Hollie about a flat for rent and she booked me in for a viewing. Overall very impressed.
Thank you for your kind review
5/5
Thank you Jack for all your help. Purchase and move went smoothly. Brilliant service would recommend
Thank you for your kind review
5/5
Anna was just brilliant helping me continuously with every aspect of my exciting house hunting experience. If you are looking for a knowledgeable resulting focused responsive and professional agent ask for her.
Thank you Kamil for your review
5/5
Rented a residential and commercial property through the team at abbot fox, who managed to find us tenants in a slow market. Good people to work with who always make themselves accessible and who follow through with promises. The branch β¦
Thank you Matthew for your kind review
5/5
Renting with Abbotfox
Kara has been extremely helpful throughout my entire move and has been available to answer any questions Iβve had . Itβs made my moving experience great. Thank you Kara and the abbotFox team
5/5
First rate estate agents handling the sale of our house, great communication from start to finish, would highly recommend and use again.
Thank you for your kind review Debra.
5/5
Highly recommend Abbotfox. They have been professional & available to assist with queries Iβve had. Massive thank you to Cheri for the guidance provided.
Thank you Ria for your kind review
1/5
I hired AbbotFox to be my estate agents earlier this year and I was not impressed in their attempts to sell my property. I had barely any contact with them and in 6 months, they only had 4 viewers for my property. This can be understandable in the current market but they did not reach out to me to see if there was anything extra that could be done to make the property more attractive to buyers. This lack of contact actually led to them forgetting that I was actually their customer. I received two letters from them in September and October where they stated that "my current agent had probably exhausted their marketing tools and I should consider going with them instead". I was so annoyed at this, I suggested that we should end the contract mutually two weeks early however the manager declined and I felt was trying to trick me into "cancelling" the contract instead of ending it mutually (if I had cancelled i would have had to pay extra fees). Therefore, I just let the contract run its course and lost two weeks of valuable selling time. Oh, and after all this, it took me a full month to receive my keys back. I would not recommend.
Hi Jessica, Thank you for taking the time to review. We are sorry that we were not successful finding you a buyer for your apartment and it is unfortunate that you received a marketing letter from us. We hope you are having better success with your current agent in Poole. We would always be very happy to help again in the future and hopefully in doing so we could change your point of view. Kind regards
5/5
Having been in our new house for 6 weeks I feel that I have review and thank abbotFox for making it all possible. When we made the decision to move and, contacted abbotFox the response was brilliant. From the first contact we were consulted and, kept informed of all developments pertaining to our move. It was in fact abbotFox who found our new house, having made the effort to know our requirements. Being a retired Police officer and my wife working for the NHS it was nice to see how abbotFox were supporting the emergency services during this pandemic. Once again I would like to thank all the staff at abbotFox for making our move so seamless. Moving house they say is one of the most stressful activities during ones life. Ours however was not. I have no hesitation in awarding abbotFox 5 stars for all their help and going the extra mile.
Thank you Jon for your kind review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
AbbotFox's Norwich office has 1,193 reviews across four platforms: 676 on Google, 164 on Facebook, 233 on Yell, 120 on Trustpilot.
AbbotFox Norwich is rated 4.5 out of 5 across all 1,193 reviews, and 4.3 out of 5 on Google from 676 reviews.
Yes. In The Trusted Agent 2026 awards: AbbotFox, Norwich won Trusted Agent.
AbbotFox Norwich, Kingsley House, 2a Upper King Street, Norwich, NR3 1HA.