Trusted Agent profile · Norwich

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AbbotFox Norwich reviews

★★★★★ Excellent

1,194 reviews across 4 platforms

Kingsley House, 2a Upper King Street, Norwich, NR3 1HA

AbbotFox's office in Norwich, at Kingsley House, is rated 4.5 out of 5 across 1,194 reviews on four platforms, including 677 Google reviews rated 4.3. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.3 / 5

677

Reviews on Google

This office

Facebook logo

4.6 / 5

164

Reviews on Facebook

This office

Yell logo

5.0 / 5

233

Reviews on Yell

This office

Trustpilot logo

120

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for AbbotFox, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Facebook

Having been in our new house for 6 weeks I feel that I have review and thank abbotFox for making it all possible. When we made the decision to move and, contacted abbotFox the response was brilliant. From the first contact we were consulted and, kept informed of all developments pertaining to our move. It was in fact abbotFox who found our new house, having made the effort to know our requirements. Being a retired Police officer and my wife working for the NHS it was nice to see how abbotFox were supporting the emergency services during this pandemic. Once again I would like to thank all the staff at abbotFox for making our move so seamless. Moving house they say is one of the most stressful activities during ones life. Ours however was not. I have no hesitation in awarding abbotFox 5 stars for all their help and going the extra mile.

Jon · 16 December 2020

Agent replied · 27 August 2026

Thank you Jon for your kind review

4/5

Google

I have been in my property for almost three years. Whilst living in the property I have had no issues with abbotFox and the landlord. When reporting property faults, they have been resolved quickly and to a high …

Heather · 16 September 2024

Agent replied · 26 August 2024

Thank you for your kind review Heather

5/5

Yell

Brilliant

Very helpful in the sale of my property. Would especially like to thank Julie for all her help in keeping me updated every step of the way.

CharlesK-77 · 4 November 2021

Agent replied · 8 October 2026

Thank you for your kind review

5/5

Google

Jack was brilliant throughout the process really good with communication and updates, sold off market for the price we were after, we were recommended abbot fox and weren’t disappointed

Amber · 22 May 2021

Agent replied · 22 May 2026

Thank you Amber for your kind review

5/5

Google

A brilliant service from start to finish, could not have been more helpful or communicative: genuinely awesome team (they also feel like a team working together than against each other) would recommend them 100% Our agent Louie would get 6 stars is it was possible.

Gavin · 22 May 2024

Agent replied · 26 August 2024

Thank you Gavin for your kind review

5/5

Facebook

Karen was excellent, from start to finish she listened to our needs, kept in touch regularly and I wouldn’t hesitate to recommend these agents based on our experience with her.

Jamie · 9 February 2021

Agent replied · 27 August 2026

Thank you Jamie for your review

5/5

Google

I’ve recently asked AbbotFox to let and fully manage a property. Credit to Ethan for the speed at which a short-list of potential tenants were secured and the first-class reassurance offered during the letting process. Maintenance issues …

John · 16 September 2024

Agent replied · 26 August 2024

Thank you John for your kind review

5/5

Google

Brilliant service received when selling our home, the staff are professional, polite and very efficient. After having trouble with a previous estate agents AbbotFox where a breath of fresh air, they paid great attention to detail, the …

Beth · 16 September 2024

Agent replied · 11 January 2025

Thank you Beth for your kind review.

1/5

Facebook

Do not use! Flat has mould, damp, faulty boiler and wiring. However after nearly 3 months I’m told it’s normal and they won’t be doing anything about it. I work nights as a key worker and when I came home at 5am my door was wide open as the doors broken. There an utter joke. No communication unless u put a bad review as like last time when I was tricked into removing with false promise of the work being fixed. The property isn’t fit for living in and I’m gonna be taking a legal route to the highest extent. Do not use they don’t care about you just there bonuses.

Jason · 28 July 2020

Agent replied · 27 August 2026

Chloe Chambers sounds like your not the only ones having a bad experience !!

5/5

Google

Highly recommend Samantha, she has been great with us for several years.

Ellen · 22 May 2023

Agent replied · 22 May 2026

Thank you Ellen for your kind review

5/5

Google

We have just completed our second sale with abbottFox, once again regular updates during the whole process, highly recommend

Ann · 22 May 2025

Agent replied · 26 August 2024

Thank you Ann for your kind review.

5/5

Facebook

Would always recommend AbbotFox to anyone looking to buy or let a property, Ethan was so friendly and helpful throughout the process!

Megan · 28 April 2022

Agent replied · 27 August 2026

Thank you Megan for your kind review

5/5

Google

I have had a really good experience with AbbotFox. Lauren was particularly quick at getting back to any of my queries.

Isabelle · 22 May 2022

Agent replied · 22 May 2026

Thank you Isabelle for your kind review

5/5

Google

All the staff have been very helpful. Always quick to answer questions and give advice when needed. Our property sale would have fallen through without the perseverance and hard work from Jem in the sales progression team. I would highly recommend Abbotfox Norwich

Jacqueline · 22 May 2024

Agent replied · 26 August 2024

Thank you Jacqueline for your kind review

5/5

Google

I recently used AbbotFox for a property sale. The experience was fantastic from start to finish. From initial instruction to the keeping in contact throughout the process, the transaction was seamless from start to finish. …

Tom · 16 September 2024

Agent replied · 26 August 2024

Thank you for your kind review Tom

5/5

Google

I recently had the pleasure of working with Ethan Hall at Abbott and Fox and cannot express enough how positive my experience has been. Ethan has demonstrated exceptional professionalism, excellent communication and a great understanding …

Charlotte · 16 September 2024

Agent replied · 26 August 2024

Thank you for your kind review Charlotte

5/5

Facebook

Knowledgable and approachable agents. The team are friendly and professional. I would recommend Anna as your sales assistant. Thank you for all your help searching for my property.

Nell · 3 February 2021

Agent replied · 27 August 2026

Thank you Nell for your review

5/5

Facebook

Been dealing with these recently looking for my first property, found then to be really helpful, in particular Jamie who was very knowledgable and gave some really good advice. Thanks guys.

Olly · 25 March 2020

Agent replied · 27 August 2026

Thank you Olly for your kind review

5/5

Google

Thank you so much William for your help and your concern in finding a suitable appointment for my son .

Nawaf · 22 May 2022

Agent replied · 22 May 2026

Thank you Nawaf for your review

1/5

Facebook

I do not recommend anyone uses this agency as they have very poor communication skills and very unprofessional in dealing with tenants and problems in the property , we have had a very unfortunate experience with Abbott Fox and still dealing with an ongoing problem with no hot water ! ( just one of several major issues) Week 3 now ! Incredibly frustrating!! We are seeking legal advice now as feel it’s the only way forward.

Becky · 7 December 2020

Agent replied · 27 August 2026

Can I also add Abbott Fox it is actually illegal to leave tenants without hot water !!

5/5

Google

We had really very good experience with abbotFox agency and must take one name i.e., James Moore who had been very kind and helpful throughout our tenure. Thank you so much. The entire process was smooth and I recommend others. Thanks again.

Divakara · 22 May 2024

Agent replied · 22 May 2026

Thank you for your kind review Diva

5/5

Google

Thank you so much to Lauren for being friendly & helpful always. She's a credit to your team!! ❤❤

IxHolly · 22 May 2022

Agent replied · 22 May 2026

Thank you Holly for your kind review

5/5

Google

James, Nicola, Josh and the team are absolutely great! Professional, organised and did everything possible to make things happen!

Gingerninger27 · 22 May 2022

Agent replied · 22 May 2026

Thank you so much for your kind review

5/5

Google

Anna was very professional, charismatic, efficient and a pleasure to deal with. Couldn’t fault her. Would definitely use her and the company again. Highly recommend.

Kerry · 22 May 2021

Agent replied · 22 May 2026

Thank you Kerry for your review

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read AbbotFox's Google reviews

Questions about AbbotFox Norwich

Has AbbotFox won any awards?

Yes. In The Trusted Agent 2026 awards: AbbotFox, Norwich won Trusted Agent.

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