Trusted Agent profile · Norton

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Browns Estate Agency Norton reviews

4.4

★★★★★ Great

187 reviews across 4 platforms

4a High Street, Norton, TS20 1DN

Browns Estate Agency's office in Norton, at 4a High Street, is rated 4.4 out of 5 across 187 reviews on four platforms, including 96 Google reviews rated 4.2.

Google logo

4.2 / 5

96

Reviews on Google

This office

Facebook logo

4.7 / 5

12

Reviews on Facebook

This office

View Agents logo

4.9 / 5

30

Reviews on View Agents

This office

Trustpilot logo

49

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Browns Estate Agency Norton

Browns Estate Agency was founded in June 1991 by property professionals with over 70 years combined experience in estate agency and property consultancy in the Tees Valley area. Since inception the company has successfully combined traditional family business values, with a high degree of professionalism and modern technology which has seen the company grow significantly. The establishment of the Stockton Estate Agency office, in June 1991, was soon followed by additional coverage of Norton, Eaglescliffe, Ingleby Barwick and Yarm. Browns are now one of the leading estate agency firms in the Tees Valley Area. With modern technology we can now effectively market resiential and commercial properties over a far greater area. Further expansion has included the opening of specialist departments for survey and valuation, commercial, and residential lettings.

Reviews

Every review we hold for the Norton office, from every platform, shown as written. First names only.

5/5

View Agents
Buyer

What a pleasure

Excellent estate agents that were very helpful and personable from Day one unto Key handover. Will definitely recommend and use again.

Kristy · 6 September 2023

5/5

Google

Browns customer service, professionalism, care and support was outstanding on the sale of our home this year. Everyone from the office was very friendly, helpful and stayed in touch by phone or email regularly. Definitely recommend using this estate agents, thanks so much all of you.

Dave · 15 December 2019

5/5

Google

I just want to say a big thank you to you and all your staff for helping me sell my house. I am very grateful to you, that the photos you took, made my house look very sellable. A job well done, thank you. Regards IR

Mrs · 15 December 2019

5/5

Google

Have done a fantastic job for us. Valued the house perfectly and found us a buyer in less than a week. Great recipe when the people you deal with are pleasant and professional as well. Would recommend them any time

Ian · 17 July 2021

5/5

View Agents
Buyer

Excellent service

Brown’s service has been first class from start to finish. Responsive, communicative and pro active in dealing with any issues or hold ups throughout the whole process. We would highly recommend them to others.

Debby · 15 June 2022

4.3/5

View Agents
Tenant

Great Service

Purchased my property after renting , absolutely top class derive from the letting agents from day one

Michael · 1 September 2023

5/5

Google

Brilliant customer service. Bit of a nightmare with solicitors but Browns team always very helpful and willing to talk and answer questions as we are first time buyers, so all new to us, even with my many phone calls daily for updates! Thank youse!!

Emma · 15 December 2018

5/5

Trustpilot

Had no problems

Had no problems, were helpful in every way

Mr · 10 February 2020

Agent replied

Thank you for your response

5/5

Trustpilot

Browns - Very happy to use again

It felt like a family company and they communicate exceptionally well in a timely manner. Extremely knowledgeable and does what is best for you.

Mandy · 18 November 2022

5/5

Google

I have been within Browns now for a few years. They have been very helpful and professional during this time. Letting from them has been problem free, they provide a brilliant service and the staff are both efficient and extremely approachable.

Julie · 15 December 2018

5/5

Trustpilot

A professional outfit

A professional outfit. Would use them again.

Andrew · 14 October 2019

Agent replied

Thank you for taking the time to leave a review of the service you received, it was a pleasure working with you.

5/5

View Agents
Buyer

purchased a property

Purchased a property, brilliant service from start to finish went above and beyond, highly recommended

Mark · 17 July 2023

5/5

View Agents
Buyer

Brilliant Staff

Very helpful and professional staff at the Stockton letting agents

Michael · 7 November 2023

5/5

Trustpilot

Highly recommend

Browns staff in the Norton branch were incredibly helpful and patient when I was looking for the right property. Nothing was too much trouble and their knowledge and assistance made for a smooth purchasing process. Highly recommend

Emma · 26 December 2019

5/5

Trustpilot

Fantastic Company

Nothing was to much for any of these guys to try and sort things, everything went smoothly.Browns team have been nothing but amazing and made our experience less stressful.Thank you for helping us find our perfect home!

Mr · 17 December 2019

5/5

Google

Everyone at Browns was extremely professional, knowledgeable, helpful and kind. They went beyond expectation to ensure that my house sale was completed quickly and smoothly. Excellent service, value for money and a pleasant experience. Would definitely use them again.

Mrs · 15 December 2018

5/5

Facebook

The team at Browns are always very professional and helpful. I have bought property with them in the past and currently have a rental property managed by them. The staff are friendly, well organised and provide an excellent service.

Charles · 19 November 2018

5/5

View Agents
Seller

Auction sale

First class advice and professionalism, help and support from first meeting to completion.

David · 25 July 2023

5/5

Trustpilot

Always efficient

Always efficient, reliable service

Margaret · 15 October 2019

Agent replied

Thank you for leaving a review for us, your custom is greatly appreciated.

5/5

Google

Recently bought a house with Brown's. They were very helpful and phoned often with updates on how out application was going. All the staff are very friendly and helpful. Would recommend buying a house with them!

Tanya · 15 December 2018

5/5

Facebook

I've been renting a property with Browns for almost 8 years. They've been very helpful and made sure any repairs that were required were dealt with promptly. Would definitely recommend them. Great service from their Stockton branch.

Ellie · 1 August 2017

5/5

View Agents
Buyer

A Good Experience

Very helpful and professional throughout the buying process.

Daniel · 1 September 2023

5/5

Google

Recently purchased a property via Brown's. They were very helpful and called often with updates throughout the conveyancing process. All the staff are very friendly and helpful. Would definitely recommend their service.

Alali · 15 December 2019

5/5

Google

Friendly staff nothing was too much trouble for them, they even helped me when it came to house valuation for buying my shared ownership home. Would recommend the team to friends and family x

Emma · 15 December 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Browns Estate Agency's Google reviewsLeave Browns Estate Agency a review

Questions about Browns Estate Agency Norton

How many reviews does Browns Estate Agency Norton have?

Browns Estate Agency's Norton office has 187 reviews across four platforms: 96 on Google, 12 on Facebook, 30 on View Agents, 49 on Trustpilot.

What is Browns Estate Agency Norton's rating?

Browns Estate Agency Norton is rated 4.4 out of 5 across all 187 reviews, and 4.2 out of 5 on Google from 96 reviews.

What do sellers say about Browns Estate Agency Norton?

7 reviews from sellers, rated 4.9 out of 5 on average. For example, Jason wrote: "Claire and Julie were fantastic. Really helpful and I was kept informed and in the loop at every stage. I would definitely recommend Browns and if I was selling ..."

What do buyers say about Browns Estate Agency Norton?

19 reviews from buyers, rated 5.0 out of 5 on average. For example, Martin wrote: "Andrea and Tony at Brown's of Norton Estate Agents provided a great service from start to finish. We were looking at moving to the Norton area and they both ..."

What do tenants say about Browns Estate Agency Norton?

3 reviews from tenants, rated 4.7 out of 5 on average. For example, Fahad wrote: "Claire and Julie were a joy to work with throughout, answered all queries and followed up with the other side promptyly. Thank you ever so much for getting this ..."

Where is Browns Estate Agency's Norton office?

Browns Estate Agency Norton, 4a High Street, Norton, TS20 1DN.

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