Browns Estate Agency reviews

★★★★★ 5/5

Google

I can’t praise the team at Pattinson’s highly enough. The marketing was first class and my house sold within the first week. Tony, Charlotte and Sasha were all so friendly and helpful. When I encountered issues with the solicitor I had chosen, both Charlotte and Tony went above and beyond to help expedite the sale. I can honestly say I would have been lost without them. Emails and phone calls always replied to promptly. I first rate agency staffed by lovely people.

Margie · 18 October 2025

★★★★★ 5/5

Google

Thank you Julie, Charlotte and Jordan for your kindness, patience and professionalism helping my elderly sister in the selling of her home and the purchase of her new home, we couldn’t have done it without you

Ann · 22 May 2026

★★★★★ 5/5

Google

Pattinsons have been incredible from start to finish. Especially Jordan who guided me through the stressful event of being a first time buyer! Everything went so smoothly and they provided good advice and reassurance when I was quite indecisive! Thank you, love my property!

Sara · 17 December 2025

★★★★★ 5/5

Google

Sold my home recently with Pattinsons estate agents in Norton. The whole team were excellent throughout the entire process, right up until the day of completion. Would have no hesitation recommending Pattinsons. A huge thanks to Julie, Charlotte and Tony for their due diligence, kindness, professionalism and patience.

Glyn · 18 October 2025

★★★★★ 5/5

Google

We bought a house listed by Pattinsons. They were nothing short of exceptional. Guiding us through the whole process, acting as a middleman between all the moving parts. Charlotte was so helpful. if we ever sell, which I doubt, they would be the first choice.

Carl · 18 October 2025

★★★★★ 5/5

Google

Very professional company and staff, excellent service thanks Tony Thompson

Sheila · 22 June 2026

★★★★★ 5/5

Google

First class service from Pattinsons, particularly the Branch Manager, Charlotte Kitching who, as always, has been impeccable in dealing with my house sale and purchase. Nothing is ever too much trouble and all requests or issues are handled immediately and she goes way beyond her job role to make sure everything is running as smooth as possible. So if you need an estate agents, Pattinsons are your people to go to!

Des · 18 October 2025

★★★★★ 5/5

Google

Amazing customer service🙌🏼 special acknowledgment to Jordan, she was an absolute superstar and due to her hard work, patience and determination we managed to complete on our set date despite all odds… couldn’t of done it without her⭐️ …

Jordan · 22 June 2026

★★★★★ 5/5

Google

Our house just completed today and we’re over the moon! Charlotte, Tony and Sasha were amazing from start to finish and when things got complicated were always the best people to help us make our dream home a reality!

Jay · 28 February 2025

★★★★★ 5/5

Facebook

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Policy · 14 December 2023

★★★★★ 5/5

Facebook

I recently bought a home with Browns Estate Agency (Norton branch) and I'm thrilled with how smoothly everything went. They kept me in the loop at all times, making sure I felt supported and informed throughout. I can't thank Tony and Andrea enough for their dedication and expertise. If you're looking for a real estate agency who goes above and beyond, I highly recommend Browns - they made buying my dream home a breeze!

Chantal · 1 February 2024

★★★★★ 5/5

Google

We bought a house six years ago from Browns in Norton, now Pattinsons and decided to use them to sell it as they had the local knowledge and we had often seen for sale boards by them in the area. The sale went through very smoothly and they …

David · 22 August 2025

★★★★★ 5/5

Google

I would like to express a massive thank you for great professinalism and competence to Sophie and Pauline, who have worked hard and pretty intense in order to fix huge heating and roof issues in my rented accommodation. All works have been done quickly, properly and qualitatively in spite of bad weather conditions . They are completely competent and helpful agents who I can highly recommend to everyone!

Зоряна · 17 April 2024

★★★★★ 5/5

Google

From start to finish the service we received fro Pattinsons(Norton) was excellent. Every stage of the sale and purchase was explained and all the costs were very competitive, they even recommended a solicitor for us to use who had a …

Tom · 22 August 2025

★★★★★ 5/5

Google

I had been looking for a property for ages when I changed my location needs and found a property I liked the look of. I phoned up and spoke to Andrea who made an appointment for me to view the property later that day. I absolutely loved it and wanted it. The next day I made an offer which was accepted within an hour. Andrea provided such courtesy and professionalism along with brilliant communication and as a result, I completed in just 7 weeks. A really brilliant service and I would definitely use Browns Estate Agency again.

Christine · 31 August 2022

★★★★★ 5/5

Google

We purchased a property in Norton through Browns. We were impressed by the professionalism, thoroughness, responsiveness and overall communication and quality of service. Throughout the process we've been in contact with only one agent Andrea McCarthy, which was great, ensuring continuity and personalised approach. She also gave us great advice regarding local businesses and support through redecorating the property. She went far and beyond what we've ever expected from a property agent consultant. Very honest, helpful and lovely Lady. I & S Andersons

Yvonne · 4 July 2022

★★★★★ 5/5

View Agents

Excellent Service

Andrea and Tony at Brown's of Norton Estate Agents provided a great service from start to finish. We were looking at moving to the Norton area and they both worked very hard on finding our ideal property to match our requirements. Photos and knowledge of property were of a very good quality and we visited on a number of occasions which was no problem to them. Communication was very good and Andrea and Tony were always available to answer any questions. We would highly recommend their services.

Martin · 1 July 2022

★★★★★ 5/5

Google

Andrea and Tony at Brown's of Norton Estate Agents provided a great service from start to finish. We were looking at moving to the Norton area and they both worked very hard on finding our ideal property to match our requirements. Photos and knowledge of property were of a very good quality and we visited on a number of occasions which was no problem to them. Communication was very good and Andrea and Tony were always available to answer any questions. We would highly recommend their services.

Martin · 1 July 2022

★★★★★ 5/5

Trustpilot

Highly Recommended

Andrea and Tony at Brown's of Norton Estate Agents provided a great service from start to finish. We were looking at moving to the Norton area and they both worked very hard on finding our ideal property to match our requirements. Photos and knowledge of property were of a very good quality and we visited on a number of occasions which was no problem to them. Communication was very good and Andrea and Tony were always available to answer any questions. We would highly recommend their services.

Mr · 1 July 2022

★★★★★ 5/5

Google

I worked with Brown during the purchase of my first property 7 years ago and was impressed with the service then. This led me to use them again for the sale of the property. The service was clearly explained from start to finish. The property was advertised within a couple hours of the photos being taken and checked. Communication was regular and this made the sale extremely smooth. I would definitely recommend them for sales and purchases.

Miss · 30 September 2022

★★★★★ 5/5

Trustpilot

This was the 1st time we have rented a…

This was the 1st time we have rented a property and we must say the process was no problem, if we had any problems Alison was on the ball and the relationship between us, Alison and the Landlord was excellent 👍 we recently bought a bungalow and even when we ended the tenancy we still received the same helpfulness from them all ….I can strongly recommend this Letting Agency as being fair to the tenant and the Landlord…Thank You

Elain · 27 June 2022

★★★★★ 4.8/5

View Agents

Over the Moon

Having seen a property that really piqued my interest, I phoned up immediately to make an appointment to view it the same day. I loved the house and made an offer the following day only for it to be accepted within an hour. I was fortunate to complete in just 7 weeks and the courtesy and professionalism from Andrea was second to none, keeping me involved every step of the way. A great service throughout and highly recommended.

Christine · 29 July 2022

★★★★★ 5/5

View Agents

Sale & Purchase

We used browns for selling and buying our new home. The friendliness of the team were what immediately made them stand out from their competitors. They were informative and helpful, friendly but professional from the get go and sold our property within a few days. We’d seen a property which happened to be up with browns and had our offer accepted the same day. A sale and purchase within a week. Browns kept on top of everything from then on. Our solicitors were absolutely dreadful and made us stressed beyond belief but Browns came to the rescue. I can’t express how much Tony and Andrea helped us with any questions we had and were incredibly patient with us and chased parties involved in the sale and purchase to make everything move quickly and smoothly. They went above and beyond and I can’t recommend and thank Browns enough!

Stephen · 30 March 2022

★★★★★ 5/5

View Agents

Andrea McCarthy- absolutely brilliant!

We purchased a property in Norton through Browns. We were impressed by the professionalism, thoroughness, responsiveness and overall communication and quality of service. Throughout the process we've been in contact with only one agent Andrea McCarthy, which was great, ensuring continuity and personalised approach. She also gave us great advice regarding local businesses and support through redecorating the property. She went far and beyond what we've ever expected from a property agent consultant. Very honest, helpful and lovely Lady. I & S Andersons

Iwona · 19 January 2022