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Browns Estate Agency reviews from buyers

5.0

★★★★★

19 reviews from buyers · all 187 reviews

4a High Street, Norton TS20 1DN

19 reviews of Browns Estate Agency's Norton office come from buyers, rated 5.0 out of 5 on average. We know the reviewer is one of the buyers when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.

Reviews from buyers

19 reviews from buyers, from every platform, shown as written. First names only.

5/5

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Buyer

Excellent Service

Andrea and Tony at Brown's of Norton Estate Agents provided a great service from start to finish. We were looking at moving to the Norton area and they both worked very hard on finding our ideal property to match our requirements. Photos and knowledge of property were of a very good quality and we visited on a number of occasions which was no problem to them. Communication was very good and Andrea and Tony were always available to answer any questions. We would highly recommend their services.

Martin · 1 July 2022

4.8/5

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Buyer

Over the Moon

Having seen a property that really piqued my interest, I phoned up immediately to make an appointment to view it the same day. I loved the house and made an offer the following day only for it to be accepted within an hour. I was fortunate to complete in just 7 weeks and the courtesy and professionalism from Andrea was second to none, keeping me involved every step of the way. A great service throughout and highly recommended.

Christine · 29 July 2022

5/5

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Buyer

Sale & Purchase

We used browns for selling and buying our new home. The friendliness of the team were what immediately made them stand out from their competitors. They were informative and helpful, friendly but professional from the get go and sold our property within a few days. We’d seen a property which happened to be up with browns and had our offer accepted the same day. A sale and purchase within a week. Browns kept on top of everything from then on. Our solicitors were absolutely dreadful and made us stressed beyond belief but Browns came to the rescue. I can’t express how much Tony and Andrea helped us with any questions we had and were incredibly patient with us and chased parties involved in the sale and purchase to make everything move quickly and smoothly. They went above and beyond and I can’t recommend and thank Browns enough!

Stephen · 30 March 2022

5/5

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Buyer

Andrea McCarthy- absolutely brilliant!

We purchased a property in Norton through Browns. We were impressed by the professionalism, thoroughness, responsiveness and overall communication and quality of service. Throughout the process we've been in contact with only one agent Andrea McCarthy, which was great, ensuring continuity and personalised approach. She also gave us great advice regarding local businesses and support through redecorating the property. She went far and beyond what we've ever expected from a property agent consultant. Very honest, helpful and lovely Lady. I & S Andersons

Iwona · 19 January 2022

5/5

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Buyer

Property that I bought

I would just like to say that I was very impressed with the services I got from Browns Norton when speaking about the house I bought. Andrea is a lovely person, who was very prompt with her service and always happy to help me and made the process a hundred per cent better, I would definitely recommend and especially using Andrea as her Communication and Manner is Excellent !!!

Rachael · 29 January 2023

5/5

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Buyer

Most helpful in my purchase

Andrea McCarthy, and Tony, were both fantastic when I purchased a property via Brown's in Norton. The purchase process was hampered by horrific solicitors. Andrea promptly followed up on issues and communicated everything she knew to try to help. Couldn't recommend these estate agents enough! I'll definitely use them when I come to sell

Paula · 26 January 2022

5/5

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Buyer

Great Service

Highly recommended Brown's estate agents. Andrea and Tony were all friendly and easy to deal with. They responded when they said they would and were quick to reply to any communication.

David · 6 July 2023

5/5

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Buyer

Highly recommended

Right from the beginning of their services to help me purchase my property I received a professional, friendly and wonderful service from Andrea who helped me where she could with the process.

Rachael · 2 May 2023

5/5

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Buyer

Great service

Highly recommended Brown's estate agents. The staff were all friendly and easy to deal with. They responded when they said they would and were quick to reply to any communication.

Siobhan · 12 March 2023

5/5

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Buyer

Highly recommended

Fantastic, professional, friendly service. Both Claire and Julie went above and beyond. Very responsive to advice, guidance and overall customer service.

Marie · 3 February 2023

4.8/5

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Buyer

Great service

Brilliant service from start to finish for first time buyer. Andrea was amazing, very professional and helpful.

Lindsey · 29 June 2022

5/5

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Buyer

Very Happy

Andrea was professional at all times and responded promptly to all my queries.

Michelle · 15 March 2022

5/5

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Buyer

What a pleasure

Excellent estate agents that were very helpful and personable from Day one unto Key handover. Will definitely recommend and use again.

Kristy · 6 September 2023

5/5

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Buyer

Excellent service

Brown’s service has been first class from start to finish. Responsive, communicative and pro active in dealing with any issues or hold ups throughout the whole process. We would highly recommend them to others.

Debby · 15 June 2022

5/5

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Buyer

purchased a property

Purchased a property, brilliant service from start to finish went above and beyond, highly recommended

Mark · 17 July 2023

5/5

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Buyer

Brilliant Staff

Very helpful and professional staff at the Stockton letting agents

Michael · 7 November 2023

5/5

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Buyer

A Good Experience

Very helpful and professional throughout the buying process.

Daniel · 1 September 2023

5/5

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Buyer

New home

Excellent staff and services provuded

Jane · 15 April 2022

5/5

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Buyer

Everything ok

Everything ok, no issues.

Paul · 7 January 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions from buyers about Browns Estate Agency

What do buyers say about Browns Estate Agency?

19 reviews from buyers, rated 5.0 out of 5 on average. For example, Martin wrote: "Andrea and Tony at Brown's of Norton Estate Agents provided a great service from start to finish. We were looking at moving to the Norton area and they both ..."

How do you know a review is from one of the buyers?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.