Trusted Agent profile · Northwich, Cheshire

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Belvoir Lettings Northwich reviews

★★★★★ Excellent

483 reviews across 2 platforms

The Gate House, 23 Castle Street, Northwich, Cheshire, CW8 1BA

Part of Belvoir Lettings, see every office.

Belvoir Lettings's office in Northwich, Cheshire, at The Gate House, is rated 4.9 out of 5 across 483 reviews on two platforms, including 459 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

459

Reviews on Google

This office

Direct reviews logo

5.0 / 5

24

Reviews on Direct reviews

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Belvoir Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Northwich office, from every platform, shown as written. First names only.

5/5

Google

Clare and James were exceptional as they guided us through the whole renting process. Responses to my myriad of questions was timely and their patience endless. I was particularly struck by James’ integrity in terms of the applications to rent. He made sure viewings were conducted in order of interest expressed, that, given the scarcity of family homes available there was no opportunity to ‘gazump’. From the moment we applied to rent the property and paid the holding deposit, he took the property off the market. This sounds like standard practice but sadly the opposite is often true, throw in Covid and property hunting from over 200 miles, they made the process seamless. With Clare nothing was too much problem and she maintained her sense of humour throughout!!!!! Can’t recommend Belvoir highly enoughPositiveResponsiveness, Professionalism

Mark · 7 January 2022

Agent replied · 6 January 2025

Dear Mark & Cheryl May thanks for taking the time to write this comprehensive review and for the kind words! James Whalley Franchise Owner

5/5

Google

We are with Belvoir Lettings Agency, Northwich from the past 3 and half years and we are very happy with their service.Belvoir make the whole letting process easy and very efficient.The team in Belvoir Lettings Agency, Northwich are very helpful and very prompt in resolving our apartment issues.Great to be associated with Belvoir Lettings Agency, Northwich. Christine Rourke from Belvoir Lettings Agency, Northwich is helped us a lot with the apartment and she is very prompt in addressing our apartment issues and helped us a lot whenever we faced any issues with the apartment.

Pradeep · 1 January 2022

Agent replied · 31 December 2024

Thanks for getting back in touch with us Pradeep, I'm glad we were able to sort your query. James Whalley Franchise Owner Very pleased to hear that you are satisfied with our service Pradeep! Thanks very much for the review. James Whalley Franchise Owner

5/5

Google

We have had our rented property looked after by Belvoir Northwich for years. We have just completed selling the house so no longer require their services. A huge thank you to the team for everything over the years. It’s been an absolute pleasure dealing with James & Christine in particular, and we would have no hesitation in recommending Belvoir if you are looking for a friendly, professional and dedicated team. Thank you again and wishing you every success for the future.PositiveResponsiveness, Quality, Professionalism, Value

Jo · 1 January 2022

Agent replied · 31 December 2024

Hi Jo Many thanks for your glowing review, it's been a pleasure looking after you over the years. If the need arises in the future please do not hesitate to get in touch

5/5

Google

I had an outstanding experience with the very helpful and friendly staff at Belvoir. They are always happy to help and respond quickly to any questions or queries you may have. When I first contacted Belvoir they immediately made me feel welcome and comfortable. I have recently moved into my rental accommodation and they helped me through the process as this was my first property. Many thanks to all the friendly staff but especially Kelly, who helped me throughout.PositiveResponsiveness, Quality, Professionalism, Value

Sam · 1 January 2022

Agent replied · 31 December 2024

Hi Sam A warm welcome to Northwich! From us all in the lettings team. James Whalley Franchise Owner

5/5

Google

I would highly recommend Belvoir. Louise has been fantastic. The customer service and response times are incredible.

Karl · 1 September 2025

Agent replied · 3 September 2025

Hi Karl We hope you get settled in well to your new property! Many thanks for the kind words, if you need us along the way please don't hesitate to get in touch. Regards James Franchise Owner

5/5

Google

James and his super knowledgeable and efficient team @ Belvoir Northwich were recommended to me 5 years ago and I’ve been a client ever since. Their professionalism and communication is second to none and one of the team are always there to help answer queries promptly. I wouldn’t trust my properties to any other letting agency, highly recommend.

Emma · 1 January 2024

Agent replied · 31 December 2024

Hi Emma This review really means a lot to us and we're very grateful for your continued business. Regards James Whalley Franchise Owner

5/5

Google

We used Belvoir Northwich for our previous rental home and are doing so again for our new one. The team there are very friendly, helpful and professional and gave us an outstanding service from start to finish. With our new rental they went above and beyond to get us in quickly. I would highly recommend using Belvoir if you are looking to rent around the Northwich / Hartford / Davenham area.

H53lsewell · 1 January 2023

Agent replied · 31 December 2024

Many thanks for your kind words, we're really pleased we managed to get the move sorted in a short space of time Regards James Whalley Franchise Owner

5/5

Google

I have received an excellent service from Belvoir - in particular Clare. From providing a really detailed video to show around the property, to arranging a virtual viewing as I wasn't local which was relevant and informative and quick response to any communication I initiate. The inventory on moving in is so detailed and identified things I wouldn't have noticed. I have really appreciated the support and contact. Thank you.

Joanne · 1 January 2023

Agent replied · 31 December 2024

Dear Joanne We can't thank you enough for leaving us this delightful review! Many thanks James Whalley Franchise Owner

5/5

Google

Incredibly professional service from James and Helen at Belvoir. Straight from the get go I felt safe with them managing my property. Their constant communication and friendly in house team at Northwich have made the process very smooth and easy. 100% recommend!

Dave · 2 October 2024

Agent replied · 31 December 2024

Hi Dave I wanted to thank you for this Google review, it means a lot! James Franchise Owner

5/5

Google

Thank goodness for these wonderful people!!! Clare was super responsive, funny and helpful when i made my initial enquiry. within an hour i have been advised the one i was interested in was under offer and directed me to where i would see available rentals, we made a viewing appointment where James was there to assist and within 2 days i was all done and approved and ready for my new home! THANK YOU. top classPositiveResponsiveness, Professionalism

Twiggs · 11 February 2022

Agent replied · 10 February 2025

Many thanks for taking the time to review! James Whalley Franchise Owner

5/5

Google

I fully recommend using Belvoir Northwich for managing property. They managed our own house for 4 years when we lived abroad, and now manage some other properties for us, so we have been with them for 8 years now. Kerry and Christine are great, very responsive, and very much a personal touch. There is always someone available to answer the phone when you call. Star team!PositiveResponsiveness, Quality, Professionalism, Value

Tim · 1 January 2023

Agent replied · 31 December 2024

Hi Tim So pleased with your comments, really appreciate them! James Whalley Franchise Owner

5/5

Google

It’s been a pleasure communicating with Belvoir Lettings Northwich throughout my entire Lettings process. From the very beginning they have been super supportive. In particular Clare and James have been very helpful, fast communication and very informative and friendly. It makes the experience 10x less stressful when a service is very professional so I am very happy with the experience. Would recommend Belvoir Lettings in Northwhich to anyone local.

Sophie · 1 January 2023

Agent replied · 31 December 2024

Hi Sophie Many thanks for your kind words and we hope you have a great stay with us! Kind Regards James Whalley Franchise Owner

5/5

Google

Absolutely five star service from James and his team. We have a few houses managed by Belvoir Northwich and are incredibly pleased with the service and communications from them. Issues with tenants or the properties are solved quickly and efficiently with little to no impact on those involved. Superb !!! Thank you 👍 ⭐️⭐️⭐️⭐️⭐️

Steve · 1 January 2024

Agent replied · 31 December 2024

Many thanks for this glowing review Steve, much appreciated! James Whalley Franchise Owner

1/5

Google

Extremely unprofessional during a national pandemic!! Belvoir have been appointed to manage a property we have just moved out of by our ex landlord. When carrying out an inspection on the property they have taken it upon themselves (James the actuall manager) to move items around the house including towels! With no protection or warning for ourselves (my wife being pregnant so is in the high risk category) I Spoke to a lady on the phone that was very understanding but when james himself called back was adamant he was at no fault for putting my wife at any danger. I have spoken to several other agents and they all agree this is unforgivable. Considering James is the manager of this branch I would expect him to act in a more professional matter.

Adam · 11 February 2021

Agent replied · 10 February 2025

Dear Adam I'm sorry to read this review you've left. In light of Covid-19 we take property visits very seriously and adhere to the strict government guidelines regarding hygiene and social distancing recommendations . We of course don't want to put ourselves at risk as well. This appointment was arranged directly with your now previous landlord and yourselves, at no point were we made aware that your wife was pregnant. She allowed us both entry to the property and sat in the rear garden at all times during the visit. Given that your wife is pregnant I was surprised to now find out that the visit was allowed to go ahead in the first place given the circumstances. Hand sanitiser was used as we of course had to touch door handles as well. James Whalley Franchise Owner

5/5

Google

Belvoir have dealt with our house rental in a very professional way, in spite of the challenging conditions which impacted us all in March 2020. They progressed the rental for a tenant who urgently needed to move and dealt with all the outstanding issues quickly and efficiently. The rental income is transferred to our account speedily and they have kept us advised of future issues which will impact on landlords such as electrical testing. James and his team are always friendly and helpful when you call and respond to emails or calls quickly. I would be happy to recommend Belvoir to any landlordPositiveResponsiveness, Professionalism

John · 11 February 2021

Agent replied · 10 February 2025

Thanks for your kind words Fraser, great news!

5/5

Google

Excellent organisation for Landlords. I used Belvoir Northwich to find tenants for my house in Winsford. All the people i dealt with were professional, well mannered, diligent and excellent communicators. The whole process was smooth from start to finish

Ian · 2 October 2024

Agent replied · 31 December 2024

Dear Ian What a great review, much appreciated! James Franchise Owner

5/5

Google

I am moving out for the first time and Belvoir letting (particularly Kerry) has been amazing in supporting me throughout the whole process. Nothing is too much trouble for them and my endless list of questions have been answered efficiently. Due to the superb customer service and great value for money, I am able to move into my property within weeks of enquiry. I would 100% recommend Belvoir and I am excited to move into my property next month. Thanks again to the team at Belvoir :)PositiveResponsiveness, Quality, Professionalism, Value

Victoria · 18 January 2021

Agent replied · 31 December 2024

Thanks for your glowing review Victoria, we are so pleased that your journey has been smooth!

5/5

Google

I have recently used Belvoir lettings in Northwich to look for a rental property after selling my family home, they have made a difficult time so much easier. Separation ,Christmas , Covid ,having a dog and a general shortage of rental properties was making it hard and at times seemed to be impossible to find a rental property that was before I got in touch with Belvoir. They were amazing they found me a stunning home to rent and made the whole process stress free.The whole team were so friendly and helpful,they are brilliant at what they do and genuinely care about people.If you are looking to rent a house you need to give them a call ,it has been a life changer for me.

Vanessa · 1 January 2021

Agent replied · 31 December 2024

Hi Vanessa We were so glad to be able to help you about during these challenging times James Whalley Franchise Owner

5/5

Google

In short, Belvoir were the best agents we've dealt with over the years. They are professional, courteous and quick to respond to queries. This is the complete opposite to other agents we've come across through renting, buying and selling houses. Kerry's open and honest approach to helping us find a rental property was exactly what we wanted. She understood our requirements, at times better than we probably did, and didn't try to sell us anything that clearly wasn't right for us. We were unfortunate to have the landlord pull out of the first property we found, due to the looming pandemic. Pressure was on us due to me needing to relocate for work and Kerry was very supportive in trying to find another property at short notice. Our property hunt inevitably stalled when the country went into lockdown and during that time we never considered using another agent, even though other potentially suitable properties were available. This is due to the trust we had built up with Kerry. I notice Kerry has a background in hospitality and I think this has given her the skills necessary to be a successful lettings manager. A role which I believe should be more about building relationships rather than selling. Kerry really did prove the point that people by from people!PositiveResponsiveness, Professionalism

Kevin · 1 January 2021

Agent replied · 31 December 2024

Thank you for taking the time to leave this comprehensive review Kevin, we're delighted it has all worked out in the end! And the glowing review for Kerry in our lettings team. With best wishes James Whalley Franchise Owner

5/5

Google

I've used James, Christine and the team at Belvoir Lettings Northwich as a landlord for the last 10 years. I live in a different part of the country, so I place my trust in the professionalism of the agency to ensure they look after the property and my best interests. I've always had good tenants, their processes see to that, and they've looked after the property as if it were their own. Regular inspection reports have been conducted at appropriate times, and the team have always been on hand to respond to any maintenance issues should they arise. The tenants fully appreciate the role the agency plays in property management, as do I. I've never considered any other agency as their performance has been exemplary.PositiveResponsiveness, Quality, Professionalism, Value

Stephen · 1 January 2021

Agent replied · 31 December 2024

It's been a pleasure looking after you Stephen over the years, many thanks for your kind words. James Whalley Franchise Owner

5/5

Google

Belvoir Northwich has provided an excellent property management service to me since 2012 and I'm glad I chose James & the team. They're consistently professional & as a remote landlord, I have confidence that they will assist with any issues that arise, as well as keeping me briefed on the latest letting & landlord requirements. Christine, in particular, has always been helpful & pragmatic in her approach & I'm happy to recommend Belvoir Northwich for property management. Thanks!PositiveResponsiveness, Quality, Professionalism, Value

S · 1 January 2021

Agent replied · 31 December 2024

Hi Sheila Many thanks for taking the time to post a review James Whalley Franchise Owner

5/5

Google

Team northwich you are absolutely amazing! Myself and my partner have been renting though Belvoir for almost a year now, and from the start we have dealt with Kerry, and also Christine, it has been a wonderful experience for us, a very friendly team who made our move very smooth and pleasant. The team are very professional with the added personal touch, and always go above and beyond. Keep up the good work Team Northwich. I would highly recommend Belvoir.PositiveResponsiveness, Quality, Professionalism, Value

Lianne · 1 January 2021

Agent replied · 31 December 2024

Hi Lianne We're really pleased with the review about our lettings team! James Whalley Franchise Owner

5/5

Google

We have rented a property through Belvoir for the last 11 years! Kerry, Christine and the team have been wonderful during this time. All queries and issues dealt with quickly and efficiently, ensuring our rental experience was a positive one.

Alana · 2 September 2024

Agent replied · 31 December 2024

Hi Alana It's been a pleasure looking after you over the 11 years. Wishing you all the best in your new property. James Franchise Owner

5/5

Google

We've rented with Belvoir for just over a year and had a very pleasant experience. They're quick to reply to any queries or issues and always give the best customer service! The team at Belvoir in Northwich are all lovely and I would highly recommend them as an estate agent :)

Rachel · 5 February 2024

Agent replied · 31 December 2024

Hi Rachel It's been a pleasure looking after you! James Whalley Franchise Owner

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Belvoir Lettings Northwich

How many reviews does Belvoir Lettings Northwich have?

Belvoir Lettings's Northwich office has 483 reviews across two platforms: 459 on Google, 24 on Direct reviews.

What is Belvoir Lettings Northwich's rating?

Belvoir Lettings Northwich is rated 4.9 out of 5 across all 483 reviews, and 4.9 out of 5 on Google from 459 reviews.

Has Belvoir Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir Lettings, Northwich won Platinum.

Where is Belvoir Lettings's Northwich office?

Belvoir Lettings Northwich, The Gate House, 23 Castle Street, Northwich, Cheshire, CW8 1BA.

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