Trusted Agent profile · Northwich, Cheshire

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Belvoir Lettings Northwich reviews

★★★★★ Excellent

483 reviews across 2 platforms

The Gate House, 23 Castle Street, Northwich, Cheshire, CW8 1BA

Part of Belvoir Lettings, see every office.

Belvoir Lettings's office in Northwich, Cheshire, at The Gate House, is rated 4.9 out of 5 across 483 reviews on two platforms, including 459 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

459

Reviews on Google

This office

Direct reviews logo

5.0 / 5

24

Reviews on Direct reviews

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Belvoir Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Northwich office, from every platform, shown as written. First names only.

5/5

Google

I have been in my rented property which is looked after by Belvoir letting agents Northwich the team at office are so good any issues I just phone the office to speak to one of the team, they will always be on hand to short any issues out which are delt with swiftly, always a friendly voice on the end of the phone any appointments needed for engineers to visit the property they will always work around my days off work and what fits in best for me.

David · 1 December 2025

Agent replied · 30 November 2025

Hi David Many thanks for this great review and for being an exemplary tenant! Kind regards James

5/5

Google

I have recently just ended an 11 year tenancy (Due to purchasing a property) which was managed by Belviour lettings Northwich branch. My overall experience has been a positive one. The Northwich team have been brilliant with handling any issues that arose with maintenance and any work required was dealt with to a high standard by professional tradesmen's. Kerry the office manager is amazing and understanding to which you can an honest conversation with. I would highly recommend Belvoir Northwich to anyone looking for a letting agency to let from.

Jane · 11 November 2025

Agent replied · 18 October 2025

Hi Jane It's been great looking after you all these years, thanks for being exceptional tenants! Wishing you all the best for the future. Thanks James Franchise Owner

5/5

Google

We've recently switched to Belvoir Northwich after years of frustration with our previous agent, and the difference has been night and day. The Belvoir team have been fantastic from the very start - responsive, proactive, and genuinely on top of everything. They found us a new tenant, kept us updated at every stage, and carried out a thorough pre-inventory check that flagged a few things we’d never have known about otherwise. Communication has been spot on, and every question or query has been dealt with promptly and professionally - but also with a personal, friendly touch that’s made the whole process really easy. We finally feel like the property is in safe hands. Highly recommend!

Sue · 8 October 2025

Agent replied · 8 October 2025

Dear Sue Sincere thanks for this glowing review! We're so pleased you've made the switch to us. Kind Regards James Franchise Owner

5/5

Google

First time renting having sold our house and deciding to hold off purchasing for a couple of years. All the team have been brilliant in supporting us through the process making us feel at ease. That was my review 3 years ago and still here!! Struggling to find our forever home but in the meantime Belvoir have made renting so easy and stress free. You hear so many horror stories but not from us. Any problems, and there haven’t been many, I just reach out to them and they get back to me quickly and always with resolution. The maintenance team they use are great too and I actually look forward to my inspections with Kerry because I enjoy the chat we have! Thank you team Belvoir!

C · 1 October 2025

Agent replied · 31 December 2024

Many thanks for this super review Claire, hope you enjoy the property. James Whalley Franchise Owner

5/5

Google

We had a great experience working with James and his team while looking for a short-term rental. They really took the time to understand what we needed and managed to find us a home that was not only a great fit, but also conveniently located near our children’s schools and other day-to-day commitments. They were professional, responsive, and made the whole process straightforward from start to finish. Finding the right place on a short timeline can be stressful, but they made it feel easy. We’re very grateful for their help and would definitely recommend them to anyone looking for a reliable and efficient letting agent.

Rujeko · 31 August 2025

Agent replied · 3 September 2025

Dear Rujeko What fantastic reading! Thank you so much for your in-depth review, it really means a lot to the team and I! Kind Regards James Franchise Owner

5/5

Google

I have been assisting Belvoir Lettings regarding maintenance works and they have been great to deal with. Remittance is sorted very quickly and I have usually been paid within 2-3 weeks. All of the office staff are very friendly and provide great support whenever they are needed. I would definitely recommend them. Thanks to Christine, Kerry, Helen, Louise and James for being great to deal with.

Matty · 4 November 2025

Agent replied · 31 December 2024

Hi Matt Here's to a great working relationship, thanks so much for the review! James Franchise Owner Belvoir Lettings Northwich

1/5

Google

Cowboys. Always concerned about what possible extras they can charge you as a tenant. Initially refused to allow us a 6-month contract instead of 12. Then kept making threats that they would charge us for sending an engineer to look at the heating that wasn't working. Eventually agreed to send one, who found out that the entire system was faulty and poorly installed. They did absolutely nothing about it. In their visit reports they made sure to look for the most minuscule details (like some moss on the lawn tiles) while ignoring serious structural (like a rotten staircase) or heating issues (half the radiators didn't work) that were the landlord's responsibility. When we left they drafted a ludicrous checkout report stating cleaning and damage issues that were either fabricated or predating our tenancy. They neglected that all our initial inventory correspondence was with an employee that no longer works there and we succeeded in disputing most of the charges. All the while, they convinced the landlord to spend 216 pounds to dispute these fabricated charges, to only obtain 220 from us after almost 3 months of dispute. All they did was attach 3 PDF files and scammed the landlord for an easy extra payday. I also saw how they charged our former next door neighbours 600 pounds for cleaning (which I witnessed myself was unnecessary) and damages/missing items. I witnessed how they refurbished entire rooms and filled up a skip in the driveway while they were claiming that the same fixtures they had already disposed of were allegedly damaged and claimed compensation for. We also received, on occasion, repeated phone calls from the property manager, asking for updates on our due rent before the due date was over and knowing, in full, that it was always paid through standing order and we had never missed a single payment. Steer clear, whether you are a landlord or a tenant. No idea how they got 4.9 stars with the terrible service they provide and the revolting attitude they have to offer.

Dario · 12 April 2025

Agent replied · 13 April 2025

Dear Dario Thanks for your review. However I wholeheartedly disagree with your comments. You left the property in a less than satisfactory condition. If you would like to email me at: james.whalley@belvoir.co.uk and we can discuss further. Kind Regards James Whalley Franchise Owner

5/5

Google

I have just started renting a property advertised by Belvoir Lettings in Northwich, having rented many times in the past ten years due to my husbands work …its been such a joy to deal with such friendly, helpful and knowledgeable ladies. They have made a stressful time a lot less stressful … I can honestly say that they are one of the best letting agents that i have ever dealt with….The property we have moved into is in excellent condition and lovely and clean, I have been delighted with the whole experience.

Jane · 19 March 2025

Agent replied · 21 March 2025

Dear Jane Such a good review to read. We know how much of an upheaval it is to move house so we're so glad we made the experience a good one. Wishing you al the best with your stay. James Franchise Owner

5/5

Google

James & Chris have managed my rental with sheer professionalism. Any questions are answered in a timely manner and their continued support and advice has made my experience a pleasurable one. If only all letting agents were as helpful! Thank you James & Chris you really deserve my 5 stars!!!!!! Best wishes, Karen (A2B Assured Move Ltd)

Karen · 20 November 2025

Agent replied · 17 November 2025

Dear Karen Thanks for being such a responsible landlord and for this great review. Can't thank you enough! James Franchise Owner

5/5

Google

James and the team have been incredible from the 1st visit for James to value my property to finding me wonderful tenant for my property within the week. Very quickly arranging a soft inventory at very short notice to the handover of the keys. A very professional company to deal with and we will be using them again. Many thanks to all of the wonderful ladies in the office too.

Laura · 1 May 2025

Agent replied · 2 May 2025

Thanks so much for this glowing review Laura! Much appreciated by the team and I. James Franchise Owner

5/5

Google

As a property developer looking to let properties for the first time in Northwich I contacted multiple local agents at the beginning of the build. James was far and away the most enthusiastic and charismatic, and we kept in contact throughout the project. Now, nearing completion, James, Louise, and the rest of the Northwich team have done a superb job marketing the properties and finding tenants. I highly recommend speaking to Belvoir if you're looking to let properties in the Northwich area.

Adam · 1 November 2024

Agent replied · 31 December 2024

Hi Adam Many thanks for posting this review and for providing quality housing for the community of Northwich, it's greatly appreciated! James Franchise Owner

5/5

Google

The first thing that was immediately noticeable upon meeting James is that James is extremely passionate and knowledgeable about his profession with a wealth of experience and although I haven't used their services yet I have no doubt If … More

T · 31 December 2025

Agent replied · 23 August 2025

Dear T I'm extremely pleased to hear that you thought the appraisal was professional, many thanks for taking the time to post the review and if you do require our … More

5/5

Google

I’ve been working with Belvoir Northwich as a surveyor, doing Energy Performance Certificates (EPCs) for their properties. It’s been a great experience. The team at Belvoir Northwich is always professional, efficient, and pays attention to detail. They provide excellent service to their clients and are always friendly, organised, and quick to respond. The properties are always well-prepared for my visits, which shows their commitment to high standards. The team knows the local rental market very well and is proactive in managing properties. This makes them a great choice for anyone looking to let or rent in the Northwich area. They genuinely care about their clients and work hard to make sure everyone is happy. I highly recommend Belvoir Northwich for their professionalism, expertise, and excellent customer service. Whether you’re a landlord or tenant, you can trust this team to do a great job.

Rich · 2 September 2024

Agent replied · 31 December 2024

Hi Rich Many thanks for this comprehensive review, it's much appreciated by the team and I. James Franchise Owner

5/5

Google

I had the pleasure of working with Belvoir Lettings as my letting agent, and I couldn't be more satisfied with their service. The team was professional and efficient, making the entire process smooth and stress-free. I want to give a special mention to Louise for her outstanding support and guidance throughout. She was always available to answer my questions, provided valuable advice, and ensured everything was handled promptly. Her expertise and dedication truly made a difference. I highly recommend Belvoir Lettings for anyone in need of a reliable and supportive letting agent. Thank you, Louise, for your exceptional service!

Ashish · 2 September 2024

Agent replied · 31 December 2024

Dear Ashish What a great review for Louise, she's so pleased and so am I. Thank you so much. Wishing you all the best in the property with us. James Franchise Owner

5/5

Google

We have recently changed to Belvoir to use a fully manage service for our rental after a disaster with previous local agent. Our first impression are good, James and the team have been on the ball with all parts of the process and we genuinely feel we are off to good start of what we hope is long term relationship.

Penguin · 29 May 2025

Agent replied · 3 June 2025

Hi Hannah Many thanks for this review. After the traumatic experience you had with the previous agent, I'm really pleased to hear it's working out. Kind Regards James Franchise Owner

5/5

Google

I am a landlord and used Belvoir's property management service for 17 years. It's very good value compared to other agents. The Team in the Northwich Office show excellent customer care, are very responsive to enquiries and resolve issues quickly and effectively.

Martin · 26 November 2025

Agent replied · 10 February 2025

Hi Martin Many thanks for taking the time to complete this review and for being a great client over the 17 years! James Whalley Franchise Owner

5/5

Google

I had always heard of difficulties with securing apartments in the UK, fortunately my family`s relocation story was different all thanks to the Belvoir team. From the first apartment viewing appointment, until we signed a lease agreement, everything went smoothly with regular check-in calls from Clare. The Belvoir team always goes the extra mile whenever we have needed their assistance. Recently, I locked myself out of the apartment and had left my house and car keys in the apartment, I called the Belvoir office and asked if they could assist, in no time at all James came and opened for me and my son. I am very pleased to have had the pleasure of dealing with Belvoir, they have helped us find a new home in a brand new country. A very huge thank you to James and the Belvoir team.

Emmanuel · 3 August 2024

Agent replied · 31 December 2024

Dear Emmanuel Really pleased we could help you out and many thanks for this great review, it's really appreciated! James Whalley Franchise Owner

5/5

Google

My wife and I have recently let out a property through Belvoir Northwich. We have been impressed by the very personal service we have received from James, Helen and the team. This included advice on properties before we eventually chose one to purchase, advise on how to present the house to the market and guidance through all the regulations surrounding renting out a property, finding the right tenants for us quickly and ensuring all the legal side had been properly dealt with. We wouldn't hesitate in recommending their services to others.

Simon · 3 August 2024

Agent replied · 31 December 2024

Dear Simon We're pleased that you managed to acquire this rental property and that we found tenants for you in a timely manner. Kind Regards James Whalley Franchise Owner

5/5

Google

Belvoir Letting Agents Northwich provide excellent service, they always respond promptly to any enquiries and communicate clearly with customers. The team is professional, helpful, and easy to reach whenever you need assistance. They make the whole renting process smooth and stress-free. Highly recommended!

Vincent · 18 October 2025

Agent replied · 19 October 2025

Hi Vincent Thank you for providing this outstanding review, if you need us please get in touch. Many thanks James Franchise Owner

5/5

Google

Belvoir are an outstanding letting agent - our property in Hartford had been on the market for six months with another agent with no joy, we then switched to Belvoir and the property was let within a few weeks. James gave us excellent advice on how to market the property and made sure it looked ship shape for viewings. We are overseas landlords (having moved to Australia) and Belvoir have made the process of letting from abroad extremely easy. We haven't had to worry about the property at all since it has been in Belvoir's hands. We receive regular updates and inspection reports with advice on any maintenance jobs that need doing. Huge thanks to James and the whole team at Belvoir!

Tim · 4 July 2024

Agent replied · 31 December 2024

Hi Tim Thanks for this incredible review, it's much appreciated! Regards James Whalley Franchise Owner

5/5

Google

Excellent service from James and the team who know the amount of work it takes to be a good landlord and help make everything as smooth-running as possible. We had a freshly vacated property re-let and occupied 19 days after giving Belvoir our initial instruction. The pre-inventory check that Helen did for us was especially helpful, it ensured ALL minor maintenance jobs could be attended to in time leaving the incoming tenants an immaculate property to enjoy right from the off.

Rich · 4 July 2024

Agent replied · 31 December 2024

Hi Rich Thanks so much for this outstanding review, much appreciated! James Whalley Franchise Owner

5/5

Google

I have worked with The Belvoir Team in Northwich for a while now and they are amazing at managing my property. From identifying new tenants to organising repairs, I honestly don't have to worry about my property as I know its in good hands.They keep me regularly updated too. The team are also a very friendly bunch which makes the whole experience very positive!

Louise · 5 February 2025

Agent replied · 1 February 2025

Hi Louise, may thanks for this review. It's great to hear this kind of feedback. James Franchise Owner

5/5

Google

James and his team have let and are managing a property for me. Belvoir Northwich came highly recommended and with good reason. The team are very professional, responsive and are excellent communicators. I definitely recommend as a letting agent, especially for first time landlords

Dan · 21 September 2025

Agent replied · 12 October 2025

Hi Dan Very pleasing to read this review, many thanks for taking the time to post it. We'll help you every step of the way on your landlord journey. Regards James Franchise Owner

5/5

Google

Belvoir Lettings staff have been professional, supportive and have given a high class service throughout the process of obtaining my ideal rental. No matter how many times I rang them with my queries, they always answered promptly with the correct advice. To anyone wanting to rent or buy through this company I would highly recommend them. A big thank you to all the staff, and especially Louise Cross, for an outstanding service.

Angela · 2 October 2024

Agent replied · 31 December 2024

Dear Angela A warm welcome back to Belvoir Lettings, it's a pleasure to have you back as one of our tenants! With best wishes for a great tenancy. James Franchise Owner

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Questions about Belvoir Lettings Northwich

How many reviews does Belvoir Lettings Northwich have?

Belvoir Lettings's Northwich office has 483 reviews across two platforms: 459 on Google, 24 on Direct reviews.

What is Belvoir Lettings Northwich's rating?

Belvoir Lettings Northwich is rated 4.9 out of 5 across all 483 reviews, and 4.9 out of 5 on Google from 459 reviews.

Has Belvoir Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir Lettings, Northwich won Platinum.

Where is Belvoir Lettings's Northwich office?

Belvoir Lettings Northwich, The Gate House, 23 Castle Street, Northwich, Cheshire, CW8 1BA.

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