Trusted Agent profile · Northwich, Cheshire

Verified

Belvoir Lettings Northwich reviews

★★★★★ Excellent

535 reviews across 2 platforms

The Gate House, 23 Castle Street, Northwich, Cheshire, CW8 1BA

Part of Belvoir Lettings, see every office.

Belvoir Lettings's office in Northwich, Cheshire, at The Gate House, is rated 4.9 out of 5 across 535 reviews on two platforms, including 511 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

511

Reviews on Google

This office

Direct reviews logo

5.0 / 5

24

Reviews on Direct reviews

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Belvoir Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Northwich office, from every platform, shown as written. First names only.

5/5

Google

I just had to take a moment to show gratitude for the outstanding service I received from Belvoir. From start to finish, everything was perfect. The staff were incredibly helpful and ensuring that every detail was taken care of. Whether I had a question or needed help, they were always there with a great sense of humour and a big smile. Thank you for going above and beyond, making my experience truly exceptional. I highly recommend this place to anyone looking for top-notch service!

Steven · 4 May 2025

Agent replied · 7 May 2025

Hi Steven Many thanks for this great review, we're happy to help! James Franchise Owner

5/5

Google

Belvoir have been incredible from the beginning. Warm and friendly staff. Always happy to help. Made the moving process a lot easier. I couldn’t recommend them enough.

Rebecca · 10 August 2026

Agent replied · 10 October 2026

Hi Rebecca What a great review, thanks so much we really appreciate it! James Franchise Owner

5/5

Google

Moving home is one of the most stressful situations, but the ladies I dealt with were very pleasant and professional. Paperwork was handled quickly and efficiently and we were moved into the property within a week or so, with no problems. Since moving they have remained in contact, but not to the point of interference so I feel any problems we were to encounter would be dealt with promptly. Happy with the service, thanks!

Louise · 1 January 2023

Agent replied · 31 December 2024

Dear Louise I'm glad we managed to take the stress out of moving for you. Regards James Whalley Franchise Owner

2/5

Google

I had a bad experience where the property I was meant to move into was postponed 2 days before start of tenancy due to being incomplete, leaving me homeless. This was mostly the fault of the landlord however I feel like Belvoir should not have advertised a property that was not fully constructed. I asked to terminate the contract and was refunded promptly which helped with the immensely stressful situation

Adrian · 8 August 2025

Agent replied · 8 August 2025

Hi Adrian Thanks for leaving this review. Unfortunately this was out of our control as the landlord didn't fully disclose that he couldn't proceed due to a technicality with the local authority. Appreciate you reviewing though and sorry on behalf of the landlord for any inconvenience caused. James Whalley Franchise Owner

5/5

Google

I took over looking after my mum's rented property when she became too ill. James and the Team have been very helpful and supportive and are always available to answer questions and give advice. It really has taken the pressure off having the Belvoir team taking care of the property. Thanks all - definitely recommended

Mark · 25 December 2025

Agent replied · 3 January 2026

Hi Mark I'm so glad you have been impressed with the service since you took over your Mum's affairs. Kind regards James Franchise Owner

5/5

Google

Louise is our agent. She's really great and very responsive. She helped us from day 1. Can't thank her enough. Highly recommended.

Kimberly · 1 August 2025

Agent replied · 2 August 2025

Hi Kimberly Thanks for this review and we hope you enjoy your tenancy with us. Regards James Franchise Owner

5/5

Google

This is my first experience of using Belvoir letting agents. They have been efficient and professional, with good local market knowledge. Very easy to communicate and quick to respond to any questions. My house was rented out quickly.

Louise · 10 May 2026

Agent replied · 10 October 2026

Dear Louise Many thanks for your honest review, much appreciated! James Franchise Owner

5/5

Google

Clare and James were exceptional as they guided us through the whole renting process. Responses to my myriad of questions was timely and their patience endless. I was particularly struck by James’ integrity in terms of the applications to rent. He made sure viewings were conducted in order of interest expressed, that, given the scarcity of family homes available there was no opportunity to ‘gazump’. From the moment we applied to rent the property and paid the holding deposit, he took the property off the market. This sounds like standard practice but sadly the opposite is often true, throw in Covid and property hunting from over 200 miles, they made the process seamless. With Clare nothing was too much problem and she maintained her sense of humour throughout!!!!! Can’t recommend Belvoir highly enoughPositiveResponsiveness, Professionalism

Mark · 7 January 2022

Agent replied · 6 January 2025

Dear Mark & Cheryl May thanks for taking the time to write this comprehensive review and for the kind words! James Whalley Franchise Owner

5/5

Google

We are with Belvoir Lettings Agency, Northwich from the past 3 and half years and we are very happy with their service.Belvoir make the whole letting process easy and very efficient.The team in Belvoir Lettings Agency, Northwich are very helpful and very prompt in resolving our apartment issues.Great to be associated with Belvoir Lettings Agency, Northwich. Christine Rourke from Belvoir Lettings Agency, Northwich is helped us a lot with the apartment and she is very prompt in addressing our apartment issues and helped us a lot whenever we faced any issues with the apartment.

Pradeep · 1 January 2022

Agent replied · 31 December 2024

Thanks for getting back in touch with us Pradeep, I'm glad we were able to sort your query. James Whalley Franchise Owner Very pleased to hear that you are satisfied with our service Pradeep! Thanks very much for the review. James Whalley Franchise Owner

5/5

Google

We have had our rented property looked after by Belvoir Northwich for years. We have just completed selling the house so no longer require their services. A huge thank you to the team for everything over the years. It’s been an absolute pleasure dealing with James & Christine in particular, and we would have no hesitation in recommending Belvoir if you are looking for a friendly, professional and dedicated team. Thank you again and wishing you every success for the future.PositiveResponsiveness, Quality, Professionalism, Value

Jo · 1 January 2022

Agent replied · 31 December 2024

Hi Jo Many thanks for your glowing review, it's been a pleasure looking after you over the years. If the need arises in the future please do not hesitate to get in touch

5/5

Google

I had an outstanding experience with the very helpful and friendly staff at Belvoir. They are always happy to help and respond quickly to any questions or queries you may have. When I first contacted Belvoir they immediately made me feel welcome and comfortable. I have recently moved into my rental accommodation and they helped me through the process as this was my first property. Many thanks to all the friendly staff but especially Kelly, who helped me throughout.PositiveResponsiveness, Quality, Professionalism, Value

Sam · 1 January 2022

Agent replied · 31 December 2024

Hi Sam A warm welcome to Northwich! From us all in the lettings team. James Whalley Franchise Owner

5/5

Google

I would highly recommend Belvoir. Louise has been fantastic. The customer service and response times are incredible.

Karl · 1 September 2025

Agent replied · 3 September 2025

Hi Karl We hope you get settled in well to your new property! Many thanks for the kind words, if you need us along the way please don't hesitate to get in touch. Regards James Franchise Owner

5/5

Google

James and his super knowledgeable and efficient team @ Belvoir Northwich were recommended to me 5 years ago and I’ve been a client ever since. Their professionalism and communication is second to none and one of the team are always there to help answer queries promptly. I wouldn’t trust my properties to any other letting agency, highly recommend.

Emma · 1 January 2024

Agent replied · 31 December 2024

Hi Emma This review really means a lot to us and we're very grateful for your continued business. Regards James Whalley Franchise Owner

5/5

Google

We used Belvoir Northwich for our previous rental home and are doing so again for our new one. The team there are very friendly, helpful and professional and gave us an outstanding service from start to finish. With our new rental they went above and beyond to get us in quickly. I would highly recommend using Belvoir if you are looking to rent around the Northwich / Hartford / Davenham area.

H53lsewell · 1 January 2023

Agent replied · 31 December 2024

Many thanks for your kind words, we're really pleased we managed to get the move sorted in a short space of time Regards James Whalley Franchise Owner

5/5

Google

Just moved into my flat and Louise and the whole team have been absolutely amazing. They went above and beyond from the first phone call to help me find a new home to rent in very difficult market conditions. A pleasure to deal with the entire time.

Josh · 10 February 2026

Agent replied · 10 October 2026

Hi Josh Glad we could get you moved in to this great apartment! Regards James Franchise Owner

5/5

Google

I have received an excellent service from Belvoir - in particular Clare. From providing a really detailed video to show around the property, to arranging a virtual viewing as I wasn't local which was relevant and informative and quick response to any communication I initiate. The inventory on moving in is so detailed and identified things I wouldn't have noticed. I have really appreciated the support and contact. Thank you.

Joanne · 1 January 2023

Agent replied · 31 December 2024

Dear Joanne We can't thank you enough for leaving us this delightful review! Many thanks James Whalley Franchise Owner

5/5

Google

Incredibly professional service from James and Helen at Belvoir. Straight from the get go I felt safe with them managing my property. Their constant communication and friendly in house team at Northwich have made the process very smooth and easy. 100% recommend!

Dave · 2 October 2024

Agent replied · 31 December 2024

Hi Dave I wanted to thank you for this Google review, it means a lot! James Franchise Owner

5/5

Google

I have used other management companies previously in the local area and the level of service is unmatched . Always friendly, helpful and have superb communication

Tobias · 10 July 2026

Agent replied · 10 October 2026

Hi Tobias Many thanks for this great landlord review, the team and I really appreciate it! James Franchise Owner

5/5

Google

Thank goodness for these wonderful people!!! Clare was super responsive, funny and helpful when i made my initial enquiry. within an hour i have been advised the one i was interested in was under offer and directed me to where i would see available rentals, we made a viewing appointment where James was there to assist and within 2 days i was all done and approved and ready for my new home! THANK YOU. top classPositiveResponsiveness, Professionalism

Twiggs · 11 February 2022

Agent replied · 10 February 2025

Many thanks for taking the time to review! James Whalley Franchise Owner

5/5

Google

We moved the management of our property from a national company to Belvoir as we wanted staff with experience and knowledge of the local area. The Belvoir team have been very efficient, professional, and provided a great service and attention to detail.

David · 10 March 2026

Agent replied · 10 October 2026

Hi David A very warm welcome back to Belvoir, great to have you back on board! Thanks for the very encouraging comments Regards James Franchise Owner

5/5

Google

I fully recommend using Belvoir Northwich for managing property. They managed our own house for 4 years when we lived abroad, and now manage some other properties for us, so we have been with them for 8 years now. Kerry and Christine are great, very responsive, and very much a personal touch. There is always someone available to answer the phone when you call. Star team!PositiveResponsiveness, Quality, Professionalism, Value

Tim · 1 January 2023

Agent replied · 31 December 2024

Hi Tim So pleased with your comments, really appreciate them! James Whalley Franchise Owner

5/5

Google

It’s been a pleasure communicating with Belvoir Lettings Northwich throughout my entire Lettings process. From the very beginning they have been super supportive. In particular Clare and James have been very helpful, fast communication and very informative and friendly. It makes the experience 10x less stressful when a service is very professional so I am very happy with the experience. Would recommend Belvoir Lettings in Northwhich to anyone local.

Sophie · 1 January 2023

Agent replied · 31 December 2024

Hi Sophie Many thanks for your kind words and we hope you have a great stay with us! Kind Regards James Whalley Franchise Owner

5/5

Google

Absolutely five star service from James and his team. We have a few houses managed by Belvoir Northwich and are incredibly pleased with the service and communications from them. Issues with tenants or the properties are solved quickly and efficiently with little to no impact on those involved. Superb !!! Thank you 👍 ⭐️⭐️⭐️⭐️⭐️

Steve · 1 January 2024

Agent replied · 31 December 2024

Many thanks for this glowing review Steve, much appreciated! James Whalley Franchise Owner

1/5

Google

Extremely unprofessional during a national pandemic!! Belvoir have been appointed to manage a property we have just moved out of by our ex landlord. When carrying out an inspection on the property they have taken it upon themselves (James the actuall manager) to move items around the house including towels! With no protection or warning for ourselves (my wife being pregnant so is in the high risk category) I Spoke to a lady on the phone that was very understanding but when james himself called back was adamant he was at no fault for putting my wife at any danger. I have spoken to several other agents and they all agree this is unforgivable. Considering James is the manager of this branch I would expect him to act in a more professional matter.

Adam · 11 February 2021

Agent replied · 10 February 2025

Dear Adam I'm sorry to read this review you've left. In light of Covid-19 we take property visits very seriously and adhere to the strict government guidelines regarding hygiene and social distancing recommendations . We of course don't want to put ourselves at risk as well. This appointment was arranged directly with your now previous landlord and yourselves, at no point were we made aware that your wife was pregnant. She allowed us both entry to the property and sat in the rear garden at all times during the visit. Given that your wife is pregnant I was surprised to now find out that the visit was allowed to go ahead in the first place given the circumstances. Hand sanitiser was used as we of course had to touch door handles as well. James Whalley Franchise Owner

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Belvoir Lettings's Google reviewsLeave Belvoir Lettings a review

Questions about Belvoir Lettings Northwich

Has Belvoir Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir Lettings, Northwich won Platinum.

The Trusted Agent

Is this your office? Claim your page.