Anwyl Homes Northwich reviews

★★★★★ 5/5

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Crossfields, Catterall

Absolutely love my new home. Debbie is the sales office is friendly, welcoming and willing to answer any questions, and boy did she get pestered by myself. She was always happy to help and try accommodate in anyway possible. On moving in, the house had very little that needed doing to it which shows how hard the site team work. Once in, Ian and Pete were very attentive and any issues that arose they were sorted with no hesitation. They checked in regularly to make sure that everything was still ok and if there was anything else they could help with. Overall, in what is a very stressful time, the team on this site have been amazing and continue to be after being in my home two months. Would definitely recommend them.

Cindy · 2 November 2023

★★★★★ 5/5

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Amazing Job! Lee Ash!

Amazing efforts yet again from your technician Lee Ash! Lee has attended our home on various occasions and has always done fantastic job, however the work he completed today in our kitchen was amazing! Lee just goes over and above, has complete attention to detail and has always provided an absolute quality finish! This level of workmanship and quality is really appreciated! Please pass our praise and thanks onto Lee! We are delighted with the work he has always delivered in our home! If you have a recognition scheme Lee definitely deserve it! Many thanks Kate Champion

Kate · 23 October 2023

★★★★★ 5/5

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The fairways - excellent site team

Overall my experience has been positive. Personally I wouldn't recommend using house to home to sell your old house as I found them to be a useless waste of time and annoyance. Also avoid the recommended solicitor - useless. After purchase the site team were really good at sorting out snags promptly. Most snags were minimal. Gaz was especially helpful in organising this work to be completed and letting people in to my house to complete work. Communication and understanding has been excellent from Gaz on this front which is always welcome. Thank you Gaz and site team!

KLR · 21 October 2023

★★★★★ 5/5

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Anwyl- Winnington Place, Northwich

From reserving our plot to moving in, and even with the minor issues we've encountered (mostly cosmetic and minimal), Anwyl has been absolutely incredible! They made the entire process simple and kept us informed every step of the way. The sales office ladies were lovely and welcoming, which made everything much better. Keith, in particular, deserves special mention as he went above and beyond in assisting us with minor issues and made multiple visits. He's exceptionally friendly and a true credit to the company!Furthermore, I must express my gratitude to the builders and everyone else involved in making the property beautiful. Their hard work and dedication are truly appreciated.Additionally, the customer care provided by Sophie has been fantastic. She recently addressed an issue for me and ensured it was resolved promptly while keeping me informed throughout the process.I genuinely couldn't recommend Anwyl more, and I would definitely consider purchasing another property with them in the future. Thank you again to everyone involved!

Hannah · 5 October 2023

★★★★★ 4/5

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Anwyl Cross Fields, Catterall

4 starsWe are first time buyers and we were nervous about going through this process. Albeit a stressful and frustrating time in places, we are very happy with the quality of the house itself and with the builders work.Process from the beginning:We did an early bird purchase of our property. Being a first time buyer, we relied on the views of the sales team to aid us, and the process from the sales and legal side for us was stressful. We found that the sales team were more business focused than customer friendly and we were upset by them a few times throughout the exchange. We are glad that we used our own solicitor as we did have some issues with the legal side of the purchase with the signing of the contract. On a positive note, The sales team did keep good communication with us regarding updates of the progress. We would receive regular emails letting us know when to make choices and time frames for when things were getting completed. We do appreciate that buying a house is a stressful period for everyone, but we do wish that the sales team helped more to make the process easier and ease the stress for us and our families.The House Itself:Ian, the Site Manager is brilliant! When we received the house, it was exactly how we expected it to be. There were no major problems and only small snags which Ian had instantly pointed out and had them already booked in to be fixed (for example our mirror wardrobe door was cracked and he already had one on order for us to be fitted). Any other bits we found along the way, Ian made sure were completed efficiently and we cannot recommend him enough. Ian and the builders were and still are extremely helpful and kind from our first foundations walk to even now after the 4 week window. If this review was purely down to Ian and the build/quality of the house, it would be a 5 star Review! Either way, we would recommend Anwyl Homes.

Georgina · 29 September 2023

★★★★★ 5/5

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Great customer service

What I thought would be a very stressful move was made easy with the great customer service provided. Debbie was very helpful throughout the purchasing process and on move in day Jill was absolutely great. The site manager Ian was very helpful and made sure the very few minor snags I had were fixed quickly. Absolutely happy with the build and would recommend Anwyl homes!

Tam · 31 July 2024

★★★★★ 5/5

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Bretton Home- Victoria Mills

Bretton Home- Victoria MillsWe got our keys to our Bretton home in March and loved it straight away! Issac has helped with all our snags and the main snags were sorted straight away. We had to wait a little for some others, I'm guessing because they just needed to find some time, but they did all get sorted. Isaac is a friendly face who is always happy to help. This is our first home and we love it. We love the location and the neighbours are brilliant! We are very lucky!

Fay · 1 September 2023

★★★★★ 5/5

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Recently purchased a property at Winnington Place, Northwich

Recently purchased a property at Winnington, Northwich. Prior to purchase Kelly and Marie were fabulous, friendly and very knowledgable, providing regular updates. Nothing was too much trouble. Post completion Keith and Scott, Site Managers, have been great, addressing a small number of snags in person and following them up to ensure they have been resolved. Both top blokes, very approachable and friendly & seem genuinely pleased to see you. On a couple of occasions we’ve had to contact the out of hours customer support team who again were great and were able to offer a swift resolution. Overall a great experience at Winnington, very happy.

Curtis · 23 August 2023

★★★★★ 4/5

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We have moved into Eagles Green and the…

We have moved into Eagles Green and the site is truly lovely and location is amazing! Our Longford is outstanding, the size of property inside and out is amazing and we have so much space!

Laura · 22 May 2026

★★★★★ 5/5

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Kudos to Anwyl Homes and Keith's Exceptional Support!

I wanted to take a moment to express my gratitude for the exceptional customer service we've received since purchasing our new house a few months ago. The experience has been truly impressive.I'd like to extend a special thank you to Keith. He's been an invaluable support throughout, readily available whenever we encountered any issues or had questions. His dedication to resolving our concerns in a respectful and timely manner has made a significant difference.The outstanding service we've received from Keith and your team has certainly made an impact. I wouldn't hesitate to recommend Anwyl Homes to others based on this positive experience.Warm regards,Mogis

Mogis · 20 August 2023

★★★★★ 5/5

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I have had our back door and frame…

I have had our back door and frame replaced because it was warped, and Lee Reynolds and Christopher Appleton came to do the work ,and what a brilliant job they did there were lots of issues with the old door and frame but they overcame them and did a really professional job thank you to both of them Also we had a new utility door fitted by Richard Nelson on Friday 18th August another brilliant and very professional job thank you Richard

Glyn · 20 August 2023

★★★★★ 5/5

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Cross Fields, Catterall

Having recently moved into a Anwyl home we've found the whole process pretty easy. From Debbie in the sales office who answered all our many questions to Ian the site manager who went out of his way to sort the few problems we had. Ian made sure things were attended to promptly and that we were happy with the outcome. Even rolling his sleeves up to do a few odd jobs. Really friendly team. We wouldn't hesitate to recommend.

Kathryn · 12 September 2023

★★★★★ 5/5

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Outstanding service from anwyl homes staff

We dealt with Stephanie and Samantha from the word go, they've both been unbelievable in there profession, kept us informed from the start right throughout the progress of our new fabulous home being built from scratch, along with regular pics,videos, phone calls, updates. We never had any reason to worry or be concerned over anything, we left it in there hands with no regrets whatsoever. Both Stephanie an Samantha are a huge asset an credit to anwyl homes we've popped into the Sales office a few times to do some measurements in the show home to match ours an nothing was ever to much for them. Stephanie done the official key hand over and was very helpful going around the house with me an Lisa checking over everything, she explained everything to us taking notes of any faults which to be honest were that minor not even worth mentioning, as our new home was better than what we expected. As with all new homes you can get a few minor issues or snags, we had virtually none an what we did have was nothing serious.These homes have been built to a very high standard throughout we went for quite a lot of upgrades which both Stephanie an Samantha took care of, and ensured we got exactly what we opted for.I've never known a house sale which is new build from start to finish to run so smoothly no delays at all or mishaps. Myself an Lisa can't thank Stephanie an Samantha enough, from the bottom of our hearts they've both equally been amazing, showing they're full proffionalisim throughout ensuring we was happy throughout the sale. If I could give them more than 5☆ I would.So if anyone is looking at buying a home off this developer I swear you will not regret it, we've spoken to a few residents who all feel the same I can't recommend this developer enough.So on behalf of me an Lisa we'd like to thank the girls and all the team involved in the background a massive thank you, from the start to the day we walked over the step to get our keys. This home will change our lives were so so happy to be a resident at priory Gardens Burscough such a beautiful place surrounded by lovely people an beautiful scenery.P.s keep the good work up girls your a credit to Anwyl homes 🏡 Jimmy & Lisa ❤️

JAMES · 17 August 2023

★★★★★ 4/5

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Victoria Mills, Holmes Chapel

The team on site @ Victoria Mills have been amazing. Gyllian & Lauren were professional, kind, helpful and informative, I used the recommended solicitors and the house purchase was wonderfully quick. On moving in Issac and the all the builders have been so friendly, incredibly helpful and always around to answer a question or help over the slightest query, they are a joy! Thank you Issac for always checking and caring about the quality of your work! (The offsite team have not been quite as cooperative, but all utility issues are now sorted).

Astrid · 17 August 2023

★★★★★ 5/5

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Richard Nelson attended our place to…

Richard Nelson attended our place to fix an issue with the integrated fridge freezer. As always he was professional happy and did a superb job. He is superb and takes tine to explain and do a good job.

John · 16 August 2026

★★★★★ 5/5

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Crossfields Development Catterall

We bought a Lancaster style house at the Crossfields development in Catterall. From Debbie at the office being very efficient, and on the ball,to Ian at the site, who l must say is fantastic at his job, and Anwyl are very lucky to have him working for them. Any snagging issues are dealt with very quickly and efficiently. Nothing is too much bother for him, always willing to make things right and never forgets what he has to do for you. Can't thank Ian enough for getting us into our new house on time when we were renting for 10 weeks. 👍

Alistair · 2 August 2023

★★★★★ 5/5

Trustpilot

Reliable

Richard was very helpful and made sure we were in before he arrived. He came to prepare and paint our door in Colwyn Bay, which he did with care and attention. He was tidy and didn't make any mess. He even gave us helpful tips which we appreciated. We would recommend Richard to anyone who needs a reliable technician.

Will · 30 September 2024

★★★★★ 5/5

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Anwyl Winnington

Can’t thank Scott & Keith enough for the constant excellent customer service from the day we got the keys. The lads are always on hand to help with anything and have done the snagging list very quickly and professionally leaving me with no issues. We have had a great experience and can’t recommend Anwyl enough. Thank you so much

Mia · 30 September 2024

★★★★★ 5/5

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Excellent service!

Excellent service and Lee went above and beyond to ensure the job was carried out correctly.

Mike · 22 September 2026

★★★★★ 5/5

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Extremely happy with our new Anwyl home

We received the keys for our new Anwyl house at Lawrence Gardens almost a month ago. We are absolutely delighted with our new home and would like to thank all of the Anwyl staff involved with its purchase and construction. Debbie from the sales team sold us the house and thereafter Sarah saw us through the entire process, keeping us regularly updated until we received the keys. They were both extremely friendly, helpful, knowledgeable and efficient. Mike and Pete, the Assistant Site Managers, delivered a well-constructed building and we have been struggling to produce anything other than a very short list of minor snags. We would particularly like to thank Pete who still calls on us every few days to deal with very minor issues and just to make sure we are happy with our new home.

Paul · 26 July 2023

★★★★★ 5/5

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Victoria Mills - Bretton

Looking back to when I moved into my new Anwyl home at Victoria Mills in December 2022 I never imagined I would be here over 7 months later posting a 5-star review. One should expect a whole list of snags to sort out on taking the keys to a new build, but I was faced with the wrong kitchen, scratched windows and ducting to the extractor fan in the wrong place on top of everything else. Stressful times indeed! Initially things moved very slowly in putting things right, however a change in site manager in March saw a marked improvement. Isaac and his team have significantly improved relations with homeowners in getting problems sorted out promptly and to a high standard. Isaac goes the extra mile and regularly calls by to ensure the snags are done to a high standard. Now things are finally finished I am delighted with my new Anwyl home and give them 5 stars mainly due to the intervention of Isaac.

Tom · 25 July 2023

★★★★★ 5/5

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When I first visited the site back in…

When I first visited the site back in December 2022 I was impressed with the sales team, Gyllian and Lauren were very helpful. They made sure I understood all the details and that the house would be to my liking.I got the keys in March and met Isac. As to be expected with a new house there were some snags, a scuff here and a wrong colored down light there. Isac took all these issues on board and dispatched his team to fix! He even offered to water my lawn! An interesting fact about Isac is that he loves to go riding horses at the weekend. He better be careful not to fall off!

Paul · 21 July 2023

★★★★★ 5/5

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An Evesham in Victoria Mills

We moved into our new Anwyl home at the end of March 2023 in Victoria Mills. To be honest, we had a pretty rough start with Anwyl & 6 months ago, I’m not sure I would have recommended them but it’s got better since! The sales person we dealt with at the beginning left half way through and we found there were a lot of things promised to us by him that couldn’t actually be delivered. We had the offer on our house fall through and it was an extremely stressful time. The journey definitely got better when Gyllian joined the Victoria Mills site and it was a breath of fresh air to deal with her vs the people before. Her and Tom in the end were great. When we got our keys, we were really disappointed with the finish of our home on the inside after waiting 9 months to complete. There were a lot of things wrong and a lot of things that needed to be redone but we met Issac the site manager when we moved in and he has been great ever since. Anything that needed to be fixed or rectified, was completed asap and all the trades people that have been in since have been great especially Andy! It’s just such a shame it wasn’t handed over to us at the top quality we were expecting as it’s not easy having workers in and out all the time but we can’t fault the work that has been done since so thank you for that!! We’re settling in nicely!

Nicola · 19 July 2023

★★★★★ 5/5

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Perfect Company to buy a new build with!

I own a new build house on the Anwyl cross fields site, it is a Hartford type house model. My parents also own a Hartford on the Lawrence Gardens site. I have been in the house for a month and I am loving every minute of it. The support I have received from the staff has been great. Debbie was very helpful when going through the sale process and went through everything thoroughly. Ian the site manager has been amazing and has been helpful whenever I have had any questions or any issues whatsoever. The staff at Anwyl genuinely care about the houses they build and ensure that they are of the highest quality. The houses they build are definitely worth buying and I would recommend them to anyone who is looking to buy a house.

Will · 12 July 2023