Anwyl Homes Northwich reviews

★★★★★ 5/5

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Bretton Home- Victoria Mills

Bretton Home- Victoria MillsWe got our keys to our Bretton home in March and loved it straight away! Issac has helped with all our snags and the main snags were sorted straight away. We had to wait a little for some others, I'm guessing because they just needed to find some time, but they did all get sorted. Isaac is a friendly face who is always happy to help. This is our first home and we love it. We love the location and the neighbours are brilliant! We are very lucky!

Fay · 1 September 2023

★★★★★ 5/5

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Recently purchased a property at Winnington Place, Northwich

Recently purchased a property at Winnington, Northwich. Prior to purchase Kelly and Marie were fabulous, friendly and very knowledgable, providing regular updates. Nothing was too much trouble. Post completion Keith and Scott, Site Managers, have been great, addressing a small number of snags in person and following them up to ensure they have been resolved. Both top blokes, very approachable and friendly & seem genuinely pleased to see you. On a couple of occasions we’ve had to contact the out of hours customer support team who again were great and were able to offer a swift resolution. Overall a great experience at Winnington, very happy.

Curtis · 23 August 2023

★★★★★ 5/5

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Kudos to Anwyl Homes and Keith's Exceptional Support!

I wanted to take a moment to express my gratitude for the exceptional customer service we've received since purchasing our new house a few months ago. The experience has been truly impressive.I'd like to extend a special thank you to Keith. He's been an invaluable support throughout, readily available whenever we encountered any issues or had questions. His dedication to resolving our concerns in a respectful and timely manner has made a significant difference.The outstanding service we've received from Keith and your team has certainly made an impact. I wouldn't hesitate to recommend Anwyl Homes to others based on this positive experience.Warm regards,Mogis

Mogis · 20 August 2023

★★★★★ 5/5

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I have had our back door and frame…

I have had our back door and frame replaced because it was warped, and Lee Reynolds and Christopher Appleton came to do the work ,and what a brilliant job they did there were lots of issues with the old door and frame but they overcame them and did a really professional job thank you to both of them Also we had a new utility door fitted by Richard Nelson on Friday 18th August another brilliant and very professional job thank you Richard

Glyn · 20 August 2023

★★★★★ 4/5

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We have moved into Eagles Green and the…

We have moved into Eagles Green and the site is truly lovely and location is amazing! Our Longford is outstanding, the size of property inside and out is amazing and we have so much space!

Laura · 22 May 2026

★★★★★ 5/5

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Cross Fields, Catterall

Having recently moved into a Anwyl home we've found the whole process pretty easy. From Debbie in the sales office who answered all our many questions to Ian the site manager who went out of his way to sort the few problems we had. Ian made sure things were attended to promptly and that we were happy with the outcome. Even rolling his sleeves up to do a few odd jobs. Really friendly team. We wouldn't hesitate to recommend.

Kathryn · 12 September 2023

★★★★★ 5/5

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Outstanding service from anwyl homes staff

We dealt with Stephanie and Samantha from the word go, they've both been unbelievable in there profession, kept us informed from the start right throughout the progress of our new fabulous home being built from scratch, along with regular pics,videos, phone calls, updates. We never had any reason to worry or be concerned over anything, we left it in there hands with no regrets whatsoever. Both Stephanie an Samantha are a huge asset an credit to anwyl homes we've popped into the Sales office a few times to do some measurements in the show home to match ours an nothing was ever to much for them. Stephanie done the official key hand over and was very helpful going around the house with me an Lisa checking over everything, she explained everything to us taking notes of any faults which to be honest were that minor not even worth mentioning, as our new home was better than what we expected. As with all new homes you can get a few minor issues or snags, we had virtually none an what we did have was nothing serious.These homes have been built to a very high standard throughout we went for quite a lot of upgrades which both Stephanie an Samantha took care of, and ensured we got exactly what we opted for.I've never known a house sale which is new build from start to finish to run so smoothly no delays at all or mishaps. Myself an Lisa can't thank Stephanie an Samantha enough, from the bottom of our hearts they've both equally been amazing, showing they're full proffionalisim throughout ensuring we was happy throughout the sale. If I could give them more than 5☆ I would.So if anyone is looking at buying a home off this developer I swear you will not regret it, we've spoken to a few residents who all feel the same I can't recommend this developer enough.So on behalf of me an Lisa we'd like to thank the girls and all the team involved in the background a massive thank you, from the start to the day we walked over the step to get our keys. This home will change our lives were so so happy to be a resident at priory Gardens Burscough such a beautiful place surrounded by lovely people an beautiful scenery.P.s keep the good work up girls your a credit to Anwyl homes 🏡 Jimmy & Lisa ❤️

JAMES · 17 August 2023

★★★★★ 4/5

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Victoria Mills, Holmes Chapel

The team on site @ Victoria Mills have been amazing. Gyllian & Lauren were professional, kind, helpful and informative, I used the recommended solicitors and the house purchase was wonderfully quick. On moving in Issac and the all the builders have been so friendly, incredibly helpful and always around to answer a question or help over the slightest query, they are a joy! Thank you Issac for always checking and caring about the quality of your work! (The offsite team have not been quite as cooperative, but all utility issues are now sorted).

Astrid · 17 August 2023

★★★★★ 5/5

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Crossfields Development Catterall

We bought a Lancaster style house at the Crossfields development in Catterall. From Debbie at the office being very efficient, and on the ball,to Ian at the site, who l must say is fantastic at his job, and Anwyl are very lucky to have him working for them. Any snagging issues are dealt with very quickly and efficiently. Nothing is too much bother for him, always willing to make things right and never forgets what he has to do for you. Can't thank Ian enough for getting us into our new house on time when we were renting for 10 weeks. 👍

Alistair · 2 August 2023

★★★★★ 5/5

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Richard Nelson attended our place to…

Richard Nelson attended our place to fix an issue with the integrated fridge freezer. As always he was professional happy and did a superb job. He is superb and takes tine to explain and do a good job.

John · 16 August 2026

★★★★★ 5/5

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Reliable

Richard was very helpful and made sure we were in before he arrived. He came to prepare and paint our door in Colwyn Bay, which he did with care and attention. He was tidy and didn't make any mess. He even gave us helpful tips which we appreciated. We would recommend Richard to anyone who needs a reliable technician.

Will · 30 September 2024

★★★★★ 5/5

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Anwyl Winnington

Can’t thank Scott & Keith enough for the constant excellent customer service from the day we got the keys. The lads are always on hand to help with anything and have done the snagging list very quickly and professionally leaving me with no issues. We have had a great experience and can’t recommend Anwyl enough. Thank you so much

Mia · 30 September 2024

★★★★★ 5/5

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Extremely happy with our new Anwyl home

We received the keys for our new Anwyl house at Lawrence Gardens almost a month ago. We are absolutely delighted with our new home and would like to thank all of the Anwyl staff involved with its purchase and construction. Debbie from the sales team sold us the house and thereafter Sarah saw us through the entire process, keeping us regularly updated until we received the keys. They were both extremely friendly, helpful, knowledgeable and efficient. Mike and Pete, the Assistant Site Managers, delivered a well-constructed building and we have been struggling to produce anything other than a very short list of minor snags. We would particularly like to thank Pete who still calls on us every few days to deal with very minor issues and just to make sure we are happy with our new home.

Paul · 26 July 2023

★★★★★ 5/5

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Victoria Mills - Bretton

Looking back to when I moved into my new Anwyl home at Victoria Mills in December 2022 I never imagined I would be here over 7 months later posting a 5-star review. One should expect a whole list of snags to sort out on taking the keys to a new build, but I was faced with the wrong kitchen, scratched windows and ducting to the extractor fan in the wrong place on top of everything else. Stressful times indeed! Initially things moved very slowly in putting things right, however a change in site manager in March saw a marked improvement. Isaac and his team have significantly improved relations with homeowners in getting problems sorted out promptly and to a high standard. Isaac goes the extra mile and regularly calls by to ensure the snags are done to a high standard. Now things are finally finished I am delighted with my new Anwyl home and give them 5 stars mainly due to the intervention of Isaac.

Tom · 25 July 2023

★★★★★ 5/5

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When I first visited the site back in…

When I first visited the site back in December 2022 I was impressed with the sales team, Gyllian and Lauren were very helpful. They made sure I understood all the details and that the house would be to my liking.I got the keys in March and met Isac. As to be expected with a new house there were some snags, a scuff here and a wrong colored down light there. Isac took all these issues on board and dispatched his team to fix! He even offered to water my lawn! An interesting fact about Isac is that he loves to go riding horses at the weekend. He better be careful not to fall off!

Paul · 21 July 2023

★★★★★ 5/5

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An Evesham in Victoria Mills

We moved into our new Anwyl home at the end of March 2023 in Victoria Mills. To be honest, we had a pretty rough start with Anwyl & 6 months ago, I’m not sure I would have recommended them but it’s got better since! The sales person we dealt with at the beginning left half way through and we found there were a lot of things promised to us by him that couldn’t actually be delivered. We had the offer on our house fall through and it was an extremely stressful time. The journey definitely got better when Gyllian joined the Victoria Mills site and it was a breath of fresh air to deal with her vs the people before. Her and Tom in the end were great. When we got our keys, we were really disappointed with the finish of our home on the inside after waiting 9 months to complete. There were a lot of things wrong and a lot of things that needed to be redone but we met Issac the site manager when we moved in and he has been great ever since. Anything that needed to be fixed or rectified, was completed asap and all the trades people that have been in since have been great especially Andy! It’s just such a shame it wasn’t handed over to us at the top quality we were expecting as it’s not easy having workers in and out all the time but we can’t fault the work that has been done since so thank you for that!! We’re settling in nicely!

Nicola · 19 July 2023

★★★★★ 5/5

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Perfect Company to buy a new build with!

I own a new build house on the Anwyl cross fields site, it is a Hartford type house model. My parents also own a Hartford on the Lawrence Gardens site. I have been in the house for a month and I am loving every minute of it. The support I have received from the staff has been great. Debbie was very helpful when going through the sale process and went through everything thoroughly. Ian the site manager has been amazing and has been helpful whenever I have had any questions or any issues whatsoever. The staff at Anwyl genuinely care about the houses they build and ensure that they are of the highest quality. The houses they build are definitely worth buying and I would recommend them to anyone who is looking to buy a house.

Will · 12 July 2023

★★★★★ 5/5

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Snowdon

We purchased a Snowdon in April and have been delighted. The quality of the house is fantastic and exceeded our expectations.We did have several snags, and the house's cleanliness when we exchanged was poor. Additionally, we did have to remove a considerable amount of debris from our garden (Bricks, paving slabs, bags etc.).However, our site manager Isaac ensured each snag was promptly resolved. Isaac has been very proactive since we moved in regularly checking that everything is going well. The level of service from him has been fantastic. Additionally, all the site teams that have been in the house have been exemplary. I would highly recommend Anwyl Homes.

Paul · 11 July 2023

★★★★★ 5/5

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Paul

Paul, customer service tecnician came to fix our undercounter fridge. Its been a problem since we moved in 6 months ago and this been the 4th call out I wasnt holding out hope. He explained everything as he went along and actually for the first time seems to have solved the issue! He was very nice, courteous and respected our house! Thank you Paul.

Laura · 27 June 2024

★★★★★ 5/5

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Paul Higham was very friendly & helpful…

Paul Higham was very friendly & helpful he explained what the problem was & how he was going to fix it He left the area where he worked as it was before & a very tidy worker He was also very patient with my 4 year old niece who wanted to know everything he was doing

Beverley · 4 November 2024

★★★★★ 5/5

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Firstly let me sing the praises of our…

Firstly let me sing the praises of our Site Manager Firstly let us sing the praises ofKeith Best at our Winnington site in CheshireWe have had 5* customer service from him.He’s so helpful and considerate and always gets any problems sorted ( not that there have been many) no job is too small for him to sort out or do himself considering overseeing the site and other issues that come up.So all in all 5* to KeithYou ask for the date of experience all I can say Keith has been there and available at handover of our new home to present date Thankyou 😊

Susan · 6 July 2023

★★★★★ 5/5

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Richard was very thorough and clean

Richard was very thorough and clean, and did a great job. Friendly too!

Neil · 6 October 2026

★★★★★ 5/5

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Anwyl Handforth - Customer Feedback

We bought a house on the Handforth development (The Fairways) and moved in at the end of March.The sales team were initially slow at responding and communication was poor at the start, however closer to the completion date the sales assistant was replaced and the new sales team are much better and responded in a timely matter. Following moving in Gareth Foster and Joe Turano have been communicative, quick and diligent, even noticing snagging issues we did not. All the snagging issues were resolved promptly, and we have found all the workers respectful and courteous when coming to complete the works. Gaz and Joe went above and beyond even helping arrange a few other items that we wanted done around the house and garden which saved us a lot of time and hassle. Generally the purchasing experience was straightforward and stress free, and the after care team from the site managers has been excellent.

Ross · 30 June 2023

★★★★★ 5/5

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Anwyl team go above and beyond at Dalton Fields

All Anwyl staff have been friendly, approachable and professional from our first contact with the sales team, Jason and Sarah, through to the site managers, Elliott and Gaz. All snagging issues were followed up promptly and contractors were also friendly and efficient. The painter and decorator, Dean, deserves special mention for his friendly and positive approach. We had a few problems identifying and resolving a plumbing issue. The issues were down to the contractor's installation and poor response to snagging concerns. When we flagged followed up with Jason and Gaz they were quickly resolved. We think our experience has been good because of the people still working on site. Whilst we have flagged any issues with Customer Services, who have resolved the majority swiftly, it has been our relationships with the on-site team which have been most valuable. They have gone above and beyond to make our move successful.

Jon · 29 May 2026