Every review we hold for the Northwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery positive experience
As a first time buyer, Anwyl Homes are great to deal with and really helped with the process which can be very overwhelming. Gyllian at Lottie Gardens is so friendly and has helped with every stage and made me always feel welcome when calling in to the office to ask questions. She kept me informed at every stage and as we were the first to move into the development, made us feel very special! The moving in gift was a lovely gesture. The site team are also very friendly and helpful. We are very happy with our Ellen Home .
Gill · 18 September 2026
★★★★★ 5/5
Trustpilot5 stars for Chris Appleton…
5 star rating for Chris Appleton (Customer Service Technican) and the work he did today on our en suite bathroom. Friendly, professional and efficient. Worked to a high standard and has left the en suite looking better than the day we got the keys. Thanks Chris.
Stuart · 21 August 2026
Agent replied · 25 September 2026
Thank you Stuart
★★★★★ 5/5
TrustpilotRecognition for Paul
I just wanted to say how professional Paul is he attended our property today 11/9/26 and his work ethic and attention to detail is outstanding he always arrives on time and is very clean when he is carrying out all his work he is an asset to Anwyl’s maintenance team and we always request if Paul is available for any outstanding work that needs to be completed.
J · 11 September 2026
★★★★★ 5/5
TrustpilotPaul, Chris and Tony the Anwyl technicians visited to rectify a cracking floor in my home
Paul, Chris and Tony the Anwyl technicians visited to rectify a cracking floor in my home. They were friendly, courteous and respectful of the property. My wife and I had a meeting with a health visitor for our newborn baby and all the technicians were considerate about reducing work noise during this time. The quality of the work is fantastic and the problem is solved. Couldn't be happier. Thank you to all three technicians, great work lads.
Ben · 6 August 2026
Agent replied · 25 September 2026
Hi Ben, thank you for this great review about our Customer Service Technician team!
★★★★★ 1/5
TrustpilotEagles green / turned away
We visited the eagles green in Warrington , as we were thinking of relocating . On arrival at the show homes we were turned away and advised she had locked up at 3pm and did we want to book ? , no thank you we had travelled with two young kids and didn’t expect to have to book to look around . So no thank you anwyl homes we will look elsewhere 😡
Mandy · 17 August 2026
Agent replied · 25 September 2026
Thank you for taking the time to share your feedback. We’re very sorry that you were unable to view our show homes during your visit to Eagles Green.
As our Homes Adviser explained at the time, the development was single-manned that day, and she had a pre-booked appointment to hand over a new home to a customer. Unfortunately, when she is carrying out a handover on site, we do have to lock the show homes for security and to allow her to give the new homeowners her full attention.
We completely appreciate that, having travelled with two young children, this was frustrating and not what you had expected. We’re sorry that you didn’t feel able to make an appointment to return at another time, as we would have been very happy to show you around and answer any questions you had about Eagles Green.
We do hope you might reconsider Anwyl Homes and wish you all the best with your search for your new home.
★★★★★ 5/5
TrustpilotI moved into my Anwyl home in Sep
I moved into my Anwyl home in Sep 2025. This was my second house and loved the setup of Deva Green. I dealt with Dave & Matthew who were very helpful throughout the whole process of moving in and completing snags in a quick and efficient manor. I would highly recommend buying a Anwyl home as the quality and customer service is great.
Peter · 21 May 2026
★★★★★ 5/5
TrustpilotTony was great informative and gave me…
Tony was great informative and gave me great advice on my kitchen cabinets while fixing the issue.
Hannah · 13 August 2026
Agent replied · 25 September 2026
Thanks Hannah
★★★★★ 5/5
TrustpilotPerfect experience!
We’ve had a really great experience with Anwyl, from the minute we came to view our house Gyllian went above and beyond and supported us through the sale of our house and the purchase of our new house. We couldn’t have done it without her! The quality of the build is amazing even down to the doors and skirting boards. Since we’ve moved in all the workmen and Isaac, our site manager can’t do enough to help us and fixed any issues immediately.
Ryan · 20 November 2024
Agent replied · 10 June 2024
Hi Ryan, thank you for taking the time to leave a review about your experience at our Oaks @ Rossbank development. It is great for our site teams to receive this feedback, as a reward for their hard work. Thank you.
★★★★★ 5/5
TrustpilotRichard is a very friendly and polite…
Richard is a very friendly and polite guy,he took great care in carrying out the job for me. He painted my entrace door front and back, protected all surfaces and ensured a perfect finish. Very pleased with the results. Thanks again
Mariann · 14 September 2026
★★★★★ 5/5
TrustpilotHaving Gareth as our site manager made…
Having Gareth as our site manager made our moving in experience 5 star. Moving into a new build can be daunting not everything is always perfect straight away but having Gareth and his team looking after us made us feel so secure and sure that any issues would be sorted efficiently. Every time we had an enquiry or needed support Gareth made sure we were attended to. Our home is wonderful and we love living here on The Fairways. Thank you to Gareth and Anwyl for making our experience a positive one. Gareth is very professional and knows his sites inside out, what I love is that he knows all our names and makes us feel part of the Anwyl family. I would recommend Anwyl to anyone looking at new build homes.
Friend · 5 November 2024
Agent replied · 23 October 2024
Thank you for this review!
★★★★★ 5/5
TrustpilotPerfect
I moved in to my new home back in June and I’m beyond happy with the experience from start to finish. Being by myself with two young boys I was apprehensive but everyone has been so helpful in particular Ian who has gone above and beyond. The development its self is beautiful and finished to a really high standard. After previously buying a new build from another builders I can honestly say my experience with anwyl has been faultless and I would highly recommended.
Jenni · 2 October 2024
Agent replied · 22 November 2024
Hi Jenni, thank you for your review and recommendation about our Cross Fields development and our Site Manager Ian. Our team really appreciate your comments, thank you.
★★★★★ 5/5
TrustpilotAnwyl builders in Winnington.
Having moved from Northern Ireland on my own I recently purchased my house and can only praise the staff who work there. From Marie in the sales office who was really helpful in giving me advice and so pleasant, to the site Managers Scott, Keith and recent employee Andy.These wee bunch of lads went above and beyond their duty, always striving to help, fix and advise when necessary.There were a few snags and one issue with my hob was resolved with the help of Keith and I was really grateful. The other minor snags were immediately seen to as well.Their good humour and general behaviour were first class and I will always be indebted to them all.I have no hesitation in recommending Anwyl Builders to anyone buying a new home. Patricia McWilliams
Patricia · 27 September 2024
Agent replied · 23 October 2024
Hi Patricia, thank you for this great review and recommendation about our Winnington Place development. The wee bunch of lads really appreciated it! Thank you.
★★★★★ 5/5
TrustpilotThank you Anwyl!
We moved into our new home over summer 2024 and overall we were really pleased with the process and the finish to the property. Debbie initially dealt with the sale, but was then transferred to another site. This did cause some confusion as to when the property would be ready and meant we had to move into temporary accommodation for 6 weeks. However, what we were told verbally at the time of reservation didn't match the paperwork, so there was nothing we could do.Once we were in our home, the site manager Ian went above and beyond to check we were happy and to deal with any minor snags. These are expected in any new build home and there weren't many. Unfortunately, there was a leak upstairs from the bathroom which then damaged the kitchen ceiling downstairs. Whilst it was inconvenient, it was put right very quickly and we were more than happy with the way it was dealt with. Any staff that came to fix snags were always polite and professional. We would definitely recommend Anwyl to others.
Cath · 23 September 2024
Agent replied · 23 October 2024
Hi Cath, thank you for taking the time to leave this review about your experience at our Cross Fields development. We were sorry to read about the mis-communication at reservation but glad that your new home has made up for it. Thanks again.
★★★★★ 5/5
TrustpilotHelpful and informative
Chris the Customer Service Technician arrived promptly at the Colwyn Bay development. He informed me of the jobs he was doing when he arrived and all jobs were completed to a high standard. During the jobs, he took his time to explain what he was doing and why he was doing it. In other words, he took time to do things well. He was friendly, helpful and also tidied up after he had finished. We would recommend Chris to others.
Will · 17 September 2024
Agent replied · 23 October 2024
Hi Will, thank you for your review about one of our Customer Service Technicians, Chris. All our team take pride in their work so it's great when they hear how much it has been appreciated, thank you.
★★★★★ 5/5
TrustpilotThank you Lee A
Lee Ashworth has done a great job with a few repairs we needed doing this morning, including repainting and varnishing our banister which now looks lots better than before. Lee even went out of his way to fix the hinge and lock of our front door after he noticed that it wasn’t fixed properly. Thank you :)
Ella · 20 August 2026
Agent replied · 10 June 2024
Thanks Ella
★★★★★ 5/5
TrustpilotThe staff at Anwyl are exceptionally…
The staff at Anwyl are exceptionally attentive and helpful throughout the process of purchasing our new home.Marie who was sales guide was excellent and professional, she made sure the process ran smoothly and kept us updated on the build/handover date, The site managers Keith and Scott made sure our home was up to the quality of standard we expect, they checked up on us regularly to make sure that there has been no additional issues to be addressed.The house itself has been amazing quality build, 3 bedroom house, all the choices we have requested has been completed with exceptional standard with no faults found with the house.
William · 11 September 2024
Agent replied · 23 October 2024
Hi William, thank you for your review about your new home at our Winnington Place development, it's great to read how happy you are. We wish you many years of happiness in your New Anwyl Home.
★★★★★ 5/5
TrustpilotMy New home experience
I recently purchased my new home from Anwyl Homes, and the entire experience has been nothing short of outstanding! From the moment I first inquired about the development to the day I received my keys, the professionalism and attention to detail have been remarkable.A special thank you to Nigel, the salesman, who guided me through the entire process with ease and ensured all my questions were answered. His knowledge and support made a world of difference. I’d also like to give a huge shoutout to Adam and Shane from the site team, who worked diligently to make sure everything was completed to the highest standard. Their dedication and attention to detail really show in the quality of the finished home.Stacey from the customer care team has been incredibly attentive and supportive, ensuring that any small concerns I had were dealt with quickly and professionally. Her attention to detail and willingness to go the extra mile made the whole experience stress-free.Moving into my new home has been an absolute pleasure. The design of the house is modern and spacious, and the thoughtful touches throughout really show Anwyl’s commitment to building homes that people love to live in. I couldn’t be happier with the finishes, layout, and energy-efficient features that will no doubt save me money in the long run.Overall, Anwyl Homes made the entire home-buying process stress-free and enjoyable. I’m thrilled with my new home and would highly recommend Anwyl to anyone looking for a quality home with top-notch service.Thank you, Anwyl, for making my dream home a reality!
Jacob · 10 September 2024
Agent replied · 23 October 2024
Hi Jacob, thank you for taking the time to leave such a thorough and detailed review. All of our teams work really hard to provide a high quality home and to make the purchasing experience as smooth as possible, so it's great to hear when they have got it right!
★★★★★ 5/5
TrustpilotFrom the start of our experience Debbie…
From the start of our experience Debbie made us feel so welcomed and helped us with multiple questions each time we came back to find the right home for us, she was very helpful and patient and even helped us choose our colour themes. Ian and his site team have been amazing from the start, popping round for any enquires and responding to messages. They have all been very bubbly, friendly and hardworking. We are really happy with the house and can't wait to see the front communal area landscaped once it's finished. Thank you to Ian, Debbie and the site team for making our dream house. Jodie and Sarah x
Jodie · 8 September 2024
Agent replied · 23 October 2024
Hi Jodie & Sarah, thank you for taking the time to leave this review about the team at our Cross Fields development. This development is nearly finished so hopefully the landscaping is already underway, if not, it will be very soon.
★★★★★ 5/5
TrustpilotSuper happy with my new Anwyl home
Super happy with my new Anwyl home. From start to finish the team have been fantastic, from Debbie, Jilly and Imogen in sales helping get all the extra options sorted just right to Ian and the team on site making sure everything was good once I got the keys. Proactive and attentive with the very small number of minor issues, everything made good really quickly and some extra little touches meaning everything is perfect. So glad I chose Anwyl Homes. Couldn't recommend more highly. 👌
Duncan · 4 September 2024
Agent replied · 23 October 2024
Hi Duncan, thank you for this review about our Cross Fields development, it was great to read how well the team have looked after you. Thanks again!
★★★★★ 5/5
TrustpilotWinnington place have been amazing…
Winnington place have been amazing since the day we reserved our plot to completing and finalising snags! I cannot recommend Anwyl holmes enough, especially Keith and Scott, they are always on hand to answer any questions and they have made our experience with moving 10/10! Huge thanks to Marie for making life so easy with reserving, extras and answering any questions we had.We have two friends buying houses here now after our referral of how amazing our experience has been!! Thanks again all!
Mae · 3 September 2024
Agent replied · 23 October 2024
Hi Mae, thank you for this great review about our team at Winnington Place. Thanks for the referral to your friends too!
★★★★★ 5/5
TrustpilotQueens Meadow Estate
I have recently moved into the Queens Meadow estate Shavington, I am very impressed with the estate and the team. What has truly made my experience exceptional are the on-site team members, Sam and Neil. Their professionalism and friendliness have made a significant difference. Sam has been incredibly helpful, always available to answer any questions I had, and quick to address any minor issues that cropped up during the moving process, all snags were resolved promptly and I was updated along the whole process. His dedication to ensuring that everything runs smoothly is evident in every interaction, great site managers! Well done Anwyl!
Katie · 29 August 2024
Agent replied · 23 October 2024
Hi Katie, thank you for leaving this review about your experience at our Queens Meadow development. We have passed your comments on to the site team and they really appreciate your feedback, thank you.
★★★★★ 5/5
TrustpilotSecond house with Anwyl Homes Winnington
I recently bought my second house with Anwyl Homes Winnington. Firstly, the sales team Kelly and Marie were amazing. They helped me with everything giving me updates weekly on the progress of my new house and answering any questions that I had no matter how small. Once my house completed I was handed over to the builders who are fantastic. I had a few small snags and they were resolved quickly and they worked around my schedule. The whole team at Anwyl are so lovely, caring and honestly couldn’t do more to help. Such a great experience from them with both of my houses.
Kelly · 26 August 2024
Agent replied · 23 October 2024
Hi Kelly, thank you for this great review about your experience at our Winnington Place development. We look forward to you returning to buy your third home in the future! We wish you many more years of happiness in your home(s)!
★★★★★ 5/5
TrustpilotThank you Peter and Sophie
Today, Anwyl's technician Peter came to my home on time to help me with the en-suite ceiling painting work. He explained to me clearly the work he was about to do and completed the paint repair work. He also did some additional work that did not need to be done. It was so unexpected. Afterwards, Peter asked me if there was anything else that needed repairs. I am very appreciate. Peter is very careful and professional. In addition, I would like to thank Sophie because every time I emailed her with questions and inquiries, she always responded and answered them very clearly. Sophie helped me solve the problem every time. Thank you Peter and Sophie Very much.You are all professional customer service specialists
Edmond · 21 August 2024
Agent replied · 10 June 2024
Thanks Edmond!
★★★★★ 5/5
TrustpilotQuality Home, Attentive and Responsive Site Team
I looked at a number of new build housing estates in the area and this one stood out to me straight away with it's superior quality showhomes and very helpful and insightful salesperson (Kerry). She was very patient and happy to answer the large number of questions I had.I was kept up to date regularly with the progress of the build and the completion date was in line with initial estimates.Upon moving in, I was blown away by the quality of craftsmenship and level of finish in my new home. A big thanks to Ian Palmer and the team. It surpassed all of my expectations and every member of the site team that I have had the pleasure of meeting clearly takes pride in their work and this is definitely reflected in the finished product!I organised for an independant snagging surveyor to assess the property when I moved in and he commented that "the property is finished to a high standard with only minor items noted". I took the site team through the report and they were very receptive and diligent to go through every item with me and sorted everything within the next couple of weeks whilst working around my busy schedule.Overall I'm extremely happy with the level of service I have recieved and especially the quality of the home and the attentiveness of the site team to rectify any issues quickly.
Peter · 11 August 2024
Agent replied · 23 October 2024
Hi Peter, thank you for taking the time to leave this review about your experience at our Oaks @Rossbank development. All our team work hard to provide our customers with a quality home so it's great to hear when their hard work has paid off, thank you.
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