Trusted Agent profile
★★★★★
267 reviews across 2 platforms
18 Bridge Street, Northampton NN1 1NW
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haart's Northampton office at 18 Bridge Street is rated 4.7 out of 5 across 267 reviews on two platforms, including 234 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
5/5
GoogleBought a property through Haart in Northampton. Very happy with the service and Leeson Baker was a great help throughout. Will use these again if I look to move in the future
Dear Alexandra, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleReccomend haarts to tenants looking to rent, Moving into my house was easy and quick, Ali was available all hours to deal with my calls which was a nice touch. 5*
Dear Shabir Hussain, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We wish you all the best for the future in your new home. haart Northampton (Lettings) estate agents
5/5
GoogleHelen is organised and thorough and always communicates with our business successfully. This has made out working relationship easy and results in satisfied customers which is the overall aim. Great work.
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Northampton (Lettings) estate agents
5/5
FacebookI currently have my property on the market with haart lettings and Dan has been so great at communicating throughout this process. Thanks Dan for your help with my property!
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us. We always love to hear from our customers. We wish you all the best and hope to speak to you again in the future
5/5
GoogleThank you to Kieran Pattni for providing a very prompt, swift and extremely professional service today it was much appreciated. I will be definitely recommending your services to others.
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us. We always love to hear from our customers. We wish you all the best and hope to speak to you again in the future
5/5
GoogleMateusz and Charlie were so pleasant to work with they answered any queries I had and made sure things were organised for my move. Would definitely recommend if moving to Northampton.
Dear Toni-ann Williams, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.
5/5
GoogleI don’t normally write reveiws but I had to leave one after my brilliant experience with Sophie at haart Lettings in Northampton. She was so sweet and took so much time and effort into helping me work out what I was looking for that would best suit my needs and budget. I couldn’t recommend her more she went above and beyond to make sure I was happy and guide me in the right direction. This is what you call a tailored A* service and what every person you deal with when moving home should be like as it’s stressful enough as it is but Sophie took all the stress out of that for me and made it such an easy process. Thank you !!! I will be making sure I direct everyone to haart if they are thinking of moving!
Dear Peter, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.
1/5
FacebookPersistent and repeated failures to perform over an extended period of time. This included leaving my tenant and her children without hot water and heating during the middle of winter and then not returning her calls and undertaking actions in relation to the tenancy that they were expressly instructed not to do so . Notwithstanding this the regional manager advised her team to send me an email suggesting I cannot terminate the tenancy and as per the terms and conditions (not received by me) this must continue until the expiry of the fixed term tenancy. I find it astounding that a company believes it should continue to be paid for failure to perform its services. The team continue to harass my tenant for non payment despite being informed the tenant has been instructed to deal with me directly and if they wish to discuss the one remaining month (and their associated management fee) this should be handled directly between me and Haart (though of course I would expect to be re-imbursed for all the months of poor or non performance, which can be documented). Had Haart taken the same diligent approach in contacting the tenant when she was ringing in the middle of winter to advise of heating issues we would likely not have arrived at this point. Most disappointing is the fact that after several months Haart have failed to make one apology but played consistently to keep the arrangement in place and preserve their payment. Finally I must state this experience is limited to the Northampton office and I have had very positive experiences with other Haart branches, particularly in the Middlesex region.
Arfan Sarwar, we're disappointed to hear of the negative experience you had at our location. Dear Arfan Sarwar, We are sorry to see that you have left us a low star rating in your review. Your feedback is very important to us and we would like to find out more. Would you mind emailing us at customer.experience@haart.co.uk to give us more information about your experience with us?
5/5
GoogleWe would highly recommend Haart. Great service, professional and supportive. Thanks to Lesson Baker for all your help throughout our house purchase, and offering valuable support at such a stressful time.
Dear Sarah Bellas, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received from us.
5/5
GoogleFantastic service all round. Friendly professional and helpful team especially Ali and Dan. The whole process of renting my property with them has been smooth and efficient. Many thanks.
If you have any further questions, please give us a call. We're always happy to help!
5/5
FacebookMy mum is renting a property out through Haart and wanted to highlight the efforts of Jovan and Tom. She’s not on Facebook but insisted I wrote this on her behalf. Every time she’s been in a situation she’s managed to get through to the property management team without a problem or if she has left a voicemail, they would reply promptly. She’s spoken to Jovan a few times and have also spoken with the manager Tom. They have both listened to her and have gone above and beyond to assist her with everything. Would strongly recommend Haart to all Landlords out there if they’re looking for a prompt, reliable and respectable company with outstanding customer service. Thank you!
Dear Saam Hamidi Watts, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We are always more than happy to assist you if anything else comes up. Take care!
1/5
FacebookYou are truly unbelievable!!!! You constantly harassed my wife for late rent payments that were never late. We visited your offices to confirm this on 3 separate occasions and you insisted that this was sorted only to continually receive late payment letters. We came into your offices again to pay our final pro rata payment for the final month of our tenancy and you confirmed that no final checks were required. You then sent more letters to say that our rent was overdue and that the landlord would commence eviction...WE HAD MOVED OUT FFS!!! The landlord contacted you saying they'd had enough of you as you were clearly incompetent and to top it all off you are still contacting us 2 months after we have moved out of the SOLD flat for you to complete a flat inspection!! NEWSFLASH!!...you don't manage that flat anymore! I told my wife many times to seek citizens advice for all the harassment and stress you caused her for all the late payment requests that were never late, if you continue to do so I will most definitely follow this up!!!!
Hi, Russell White, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our manager at 01604 620055. We hope to hear from you.
5/5
GoogleI have to thank Benjamin Newlyn and haart team for all the help and support through our journey. Really helpful and reliable, thank you so much Ben. Xxx
Dear Florentina Smintinica, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
Google.James was so professional and wasn't in a hurry to let me off. He answered all questions and patiently showed me around. I had a good viewing experience.
Dear Muibhi Ayobami, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. If you have any further questions, please give us a call. We're always happy to help!
5/5
FacebookHelen Marvell is extremely helpful. She has gone out of her way to assist me with tenancy related problems and I can not rate her highly enough.
Dear Alexia Zographos, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received. haart Northampton (Lettings) estate agents
4/5
GoogleI had a very good experience with Charlie and his team they found me a good tenant quickly and I would definitely recommend them to other landlords.
Dear Kevin, thank you for taking the time to share your experience. We are delighted you are pleased with the service you received from Charlie and his team whilst letting your property! Thank you again for your star rating and review!
5/5
GoogleWe would both highly recommend Haart, especially Ali, we've just bought our first house and Ali was excellent every step of the way. Thank you Ali.
We hope to be of service to you again in the future. Best wishes, haart Northampton (Lettings) Ali
5/5
GoogleI let my flat with Haart letting agents, and I have to say what an effortless process it was for myself. I was extremely pleased with the way that Sophie at Haart dealt with everything and am sure that this high quality service with continue throughout the time I am going to let my property. I would recommend Haart to all. To date I have been provided with a very professional and efficient service.
Please don't hesitate to reach out to us if there's anything more we can do!
5/5
GoogleExcellent service. Nothing too much trouble. We mainly dealt with Mohammed Ahmed who was more than happy to answer our questions and quieries. Thankyou again
Dear Sabir, Thank you for taking the time to leave us feedback! We are delighted you are pleased with the service you received whilst dealing with haart Northampton. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Northampton
5/5
GoogleWe had very good experience in Northampton branch, absolutely amazing people especially Beth and Andy, mortgage adviser. Very professional and understanding. I would strongly recommend.
Dear Elwira, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property! We are really pleased that you were able to find a lovely new home! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Northampton
5/5
GoogleHaart agents have been brilliant. Ali was dynamic and confident, he was able to find a tenant where others had failed. Highly recommended!
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us. We always love to hear from our customers. We wish you all the best and hope to speak to you again in the future
4/5
GoogleThe current Lettings and Management Team are very good team of staff. They are all approachable, therefore if you mention an issue to any other the members they will pass it onto to the relevant member and get the issue resolved. They have found us a great family, who seem to look after each other and our property very well. Unfortunately, their Accounting Department are not up to the standard yet.
Thank you so much again for your feedback! We hope you have a great day!
5/5
GoogleGreat services from start to finish. Bethany was always on hand to answer any questions and dealt with everything superbly. Would highly recommend.
Dear Luke Williams, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.
5/5
GoogleGreat letting Team..Ali kept to my move in deadline...and did constant follow ups to ensure all went well. I would recommend them
Dear Hauwa Tokosi, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us. We always love to hear from our customers. We wish you all the best and hope to speak to you again in the future. haart Northampton (Lettings) estate agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
haart's Northampton office has 267 reviews across two platforms: 234 on Google, 33 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
haart is rated 4.7 out of 5 across all 267 reviews, and 4.8 out of 5 on Google from 234 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: haart, Northampton won Trusted Agent; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
haart, 18 Bridge Street, Northampton NN1 1NW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.