Trusted Agent profile

haart reviews

★★★★★ Excellent

267 reviews across 2 platforms

18 Bridge Street, Northampton NN1 1NW

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haart's Northampton office at 18 Bridge Street is rated 4.7 out of 5 across 267 reviews on two platforms, including 234 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

234

Reviews on Google

This office

Facebook logo

4.4 / 5

33

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Northampton office, from every platform, shown as written. First names only.

5/5

Google

Great estate agents. Dealt with Leeson Baker, would recommend

Susan · 29 July 2019

Agent replied

Dear Susan Clarke, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.

5/5

Google

Found my property via Haart and moved in July there’s been a few issues with the property but they have been rectified quickly via Helen my property manager @Haart she’s been wonderful at sorting things smoothly and even recently called to ask how I was settling in - a lovely touch Thank you personally to Helen

Lisa · 1 September 2019

Agent replied

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

4/5

Google

The Team at haart did a great job selling our 5 bedroom Victorian Town House in Northampton. Communication was generally effective and they certainly managed to get a good number of prospective buyers through the door to view during the time the property was on the market. We would definitely recommend them. Thanks again haart team

Giles · 29 July 2019

Agent replied

Dear Giles, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback! We wish you all the best and hope to speak to you again in the future. haart Northampton

5/5

Google

James was very helpful, informative, friendly and professional.

Maggie · 29 July 2019

Agent replied

Thank you so much again for your feedback! We hope you have a great day!

5/5

Google

Nathan from Haart Northampton has gone above and beyond with helping my partner and I get our first home together. He helped us each step of the way reassuring us of any problems or queries we had regarding referencing and financing. He was very friendly and informative 5 star service from Nathan. Thank you!!

Sophie · 24 February 2020

Agent replied

Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us. We always love to hear from our customers. We wish you all the best and hope to speak to you again in the future.

5/5

Google

Great communication from the first engagement to the last. These guys were able to sell my property within 10 days of taking it on. I received email and phone call updates before and after each and every viewing along with the outcome and any comments the viewers made. Really helpful and communicative. Excellent all round

George · 29 July 2019

Agent replied

Dear George Luck, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Google

Kieran Pattni has been a real pleasure to deal with as my property manager. He always gets back to me in a timely manner and very knowledgeable. A real asset to Haart during these difficult times.

Keelan · 29 June 2020

1/5

Google

With so many people having good experience, I think my bad experience is down to one person misleading us but the way it was dealt with was appalling. They tried to protect their staff members error rather then just apologise and just get on with. I don't think he works there now though

Jewad · 26 November 2019

Agent replied

hI Jewad it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please do call or email me so that I can help you with your needs, are you looking for a property in the area, my colleagues will be able to help you. Please call on 01604 620055. Ali Ahmed Branch Manager

5/5

Google

We have just completed a property purchase in Northampton via Haart. Much appreciation to Ali for all his hard work, support, assistance even after completion. He offered an excellent and efficient service, he is good at communicating and generally a kind man. Highly recommend and will use Haart again for future property purchases.

Ellen · 29 July 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Facebook

Helpful, professional and in my experience a cut above the rest. Having delt with almost every agent in town, worked for/with several of them and owned my own, I can safely say I'd recommend Haart above the others. I've mostly spoken to Jovan and absolutely can't fault his customer service in any way.

Jason · 22 June 2017

Agent replied

Dear Jason Berrington, Thank you for leaving such great and detailed feedback about your experience with haart Northampton (Lettings).

5/5

Google

I recently put my flat on the market and am very happy with the service l have had especially from Ali he went over and above the call of duty a real superstar l would recommend Haart estate agents to any one who wants to sell a property Denise Longdon

Denise · 29 July 2019

Agent replied

Dear Denise Longdon, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

1/5

Google

First and foremost..I would NEVER recommend Haart to anyone! I was looking to sell my shared ownership property with them. Agreed a standard 12 week contract. The representative that was closing the deal promised me everything under the sun. Telling me they have buyers lined up right now, telling me this will be sold very quickly. In the whole 3 months I had a total of ONE viewing and I had to chase up for that! I apparently had a second viewing that never turned up and no one from Haart called me to let me know what was going on. I had to make the calls to chase this up. Their reply was they are getting in contact with the people who were meant to view and they will call me back to let me know. No call ever materialised just like every other time they stated they will call. No one ever contacted me to update me on any progression, it was me calling them for answers and it always seemed that when ever I had a viewing lined up (the grand total of twice) it was a result of ME calling them to see what is happening! The fees they charge are astronomical and they expect to get these fees for doing nothing at all. I called them up and told them I was leaving and guess what..I got a call (4 days later) to discuss this. I told them it is off the market and they threatened me by saying that I need to give them 16 days notice even after my contract with them is up otherwise I will be liable for their feels as well as any other estate agent fees, should I sell my property in this time. I cannot believe how much this branch of Haart has no interest in customer satisfaction. Avoid them at all costs. Giving them one star is one star too much in my eyes! Diabolical service.

Clayton · 29 July 2019

5/5

Google

Haart are really on the ball when it comes to selling houses and we have used them 3 times and will use them again next time we want to move. Great photos of the house taken and a complete package provided to take the pressure out of moving.

Philip · 29 July 2019

Agent replied

Dear Philip Weales, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Google

Rare to get from sale to exchange of contracts within 4 weeks nowadays. The team at Haart made this happen. Excellent service and brilliant communication. Leeson must be singled out for the way he handled our matter. Well done - this was truly a 5 star service.

Ademuyiwa · 29 July 2019

Agent replied

Dear Ademuyiwa Adewoyin, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

1/5

Facebook

Very bad service left my house a month ago and still waiting on the deposit !!! When I call to the agency they are rude and just ask me to call a number giving from than (always go to voicemail)

Renato · 13 July 2021

Agent replied · 29 July 2023

🤔 Well just to keep on mind to never use or recommend them to anyone

5/5

Google

Thank you very much to Helen Marvell for the excellent customer service. She helped us sorting out several issues lately. She provides help and support in a timely and professional manner and she is always able to get to the bottom of the situation quickly!

Anna · 29 July 2019

Agent replied

Thank you so much again for your feedback! We hope you have a great day!

5/5

Google

We've been trying to sell for a few months with other agents and had no success. We decided to go with haart as Ali had us believing that he'd have it sold in no time . Sold in a month !! Recommend??? Absolutely!!

Parvin · 29 July 2019

Agent replied

Dear Parvin Akther, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Google

After a very bad start with Mr Quist who was a senior letting manager with Haarts, I was contacted by Helen Marvell who took over and sorted everything, her customer service is brilliant, and now I would reccomend haart to others.

Gail · 19 November 2019

Agent replied

Dear Gail Parsons, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received . We wish you all the best for your continued future in your new home. haart Northampton (Lettings) estate agents

5/5

Facebook

I have found the service from Northampton haart Lettings to be very good. The team there are always very helpful and have never let me down. Tom Marshall and Charlie Atkins have provided me with diligence throughout and I would use this agency again.

Peter · 19 July 2017

Agent replied

Dear Peter Allen, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property.

5/5

Google

Excellent service. Shirelle was very informative on viewings and kept me up to date with everything. Very personable and made the whole process much easier.

Sophie · 29 July 2019

5/5

Google

I've been very impressed by the care and diligence shown by Ali and his colleagues in marketing our house. Communication was excellent and advice on marketing, price etc. has proven to be spot on. I've no hesitation in recommending their services.

Mike · 29 July 2019

Agent replied

Dear Mike Jones, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Facebook

I've been looked after by Helen for the past year and just renewed my tenancy. I may have considered moving to somewhere a bit cheaper but I know that I'm in good hands here so I'm staying. Great work Haart!

Sam · 2 November 2019

Agent replied

We are always more than happy to assist you if anything else comes up. Take care!

5/5

Google

Pleased with the service from northampton haart so far, I'm dealing with nathan in the office trying to find a house in rushden, Still yet to find one however they keep me up to date, would reccomend to anyone looking.

Liam · 31 October 2019

Agent replied

Please let us know if there is anything else we can do for you; we are more than happy to help!

5/5

Google

Thank you dan for today. definitely recommend Daniel jolley hes been very useful and got me a place within a day!!!

Angelos · 10 July 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart

How many reviews does haart have?

haart's Northampton office has 267 reviews across two platforms: 234 on Google, 33 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.7 out of 5 across all 267 reviews, and 4.8 out of 5 on Google from 234 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Northampton won Trusted Agent; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Northampton office?

haart, 18 Bridge Street, Northampton NN1 1NW.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.