Every review we hold for the Northampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMyself and my partner have bought our first property from haart estate & letting agent in Northampton, and we are extremely satisfied about all the work done for us. They followed us step by step through the entire process and the service we received from Leeson Baker and his team was absolutely awesome. We would strongly recommend… They are great! 10+
Khaled · 29 July 2019
Agent replied
Dear Khaled C., Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
★★★★★ 5/5
Googlehaart of Northampton were definitely one of the best I have visited when relocating to Northampton for work. They did act quick taking me on a viewing straight away. I did not like the first one, which did not bother Mat, he took me on another viewing few days later and I took it! Two words - Great work !
Mark · 29 July 2019
Agent replied
Dear Mark, thank you for taking the time to leave us feedback! We are really pleased to hear about your great experience with Mat at haart Northampton! We wish you all the best for the future in your new home. Thanks again!
★★★★★ 5/5
GoogleCouldn’t recommend this estate agents more. After being on the market for a year with a purple estate agent and no quality viewings, what a refreshing change. All viewers were qualified (no tyre kickers) James, Jane and Chloe were so professional and proactive and kept us informed at all times. If you want real buyers give Haart the chance.
BluBoeing · 25 November 2019
Agent replied
Dear Charizardtech, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Northampton (Lettings) estate agents
★★★★★ 4/5
GoogleInitially was very difficult to get a viewing. Called multiple times and no answer and the agents only agreed to let us view on the day 1 hour before viewing time slot. Luckily managed to make the appointment a little late with such short notice. However, after the viewing the transaction went smoothly with the agents staying in touch.
Trevene · 29 July 2019
Agent replied
Dear Trevene Mcintosh, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
★★★★★ 5/5
GoogleI dealt directly with Helen at Haart Lettings, she was a professional from start to finish. Dealing with my requests promptly and efficiently taking out the guess work. Her communications are excellent keeping everyone in the loop at all times. A real pleasure to deal with and a refreshing change form other Lettings agents. Thank you Helen.
J · 17 September 2019
Agent replied
Thanks again for taking the time to leave us this information about your experience with our team. Take care!
★★★★★ 5/5
GoogleHi there, just wanted to say thank you so much to Justine Hoy for her advice and expertise and the reward of a extremely quick sale through Haart. All the team are really friendly, professional and helpful - thanks also to Mel, Joe and Alex. I would certainly recommend Haart to others. Sue R-R
Susan · 29 August 2019
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleJust wanted to thank Boyd Kelly , and his team at Haart in Northampton for the hard work and endeavour they put in to help sell my fathers house. A process that included lockdowns, buyers pulling out and viewing restrictions .After 10 months since the first contact we exchanged and completed on a sale that would have taken 4 weeks max in normal circumstances . They were always professional and couldnt do enough to make us at ease and explain every issue ( shout out to Lewis for the constant phone calls he answered ) or obstacle encountered . Great team to deal with , would highly recommend.
Stuart · 7 December 2020
★★★★★ 1/5
GoogleI came into this branch, spoke to a lady by the name of helen, she was VERY rude and abrupt! she didnt have a clue whatll she was talking about! There was no professionalism by this person, she made me out to feel stupid. I will not be using haart ever again
Luk1s · 29 July 2019
Agent replied
Luk1s, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please do call or email me so that I can help you with your needs, are you looking for a property in the area,, my colleagues will be able to help you. Please call on 01604 620055. Thanks Helen
★★★★★ 5/5
GoogleCouldn't fault Haarts estate agents in Northampton.A friendly team who worked hard to sell our property.One of the few agents to give feedback after viewings promptly and were only to happy to help in any way they could.Would certainly reccommend.Special thank you to Chloe Humphreys and James Confue for being so efficient.
Debbie · 29 July 2019
Agent replied
We hope to see you again soon!
★★★★★ 5/5
GoogleI have rented through Haart for over 7 years and received nothing but fabulous service from them through out that time. Helen has been my main contact in the office and can honestly say has been incredible. Always there for us when needed and a pleasure to talk to. Highly recommend x
Nikki · 29 July 2019
Agent replied
Thank you Nikki, you are amazing, good luck in your new venture, have a fantastic day! Please don't hesitate to reach out to us if there's anything more we can do! Thanks Helen
★★★★★ 5/5
FacebookDefinitely would recommend Haart. Has been the smoothest experience me and my housemates have ever encountered with an estate agents. Sophie has been fantastic, always reachable and quick off the bat to sort any issues or answer any questions. Sophie has gone above and beyond expectation and I can’t recommend her enough!
Liam · 26 February 2019
Agent replied
Hi Liam Summerfield, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We''re always happy to help!
★★★★★ 5/5
GoogleI had been struggling for weeks to find a rental property for my son and I that would accept pets (We have 2 dogs and 2 cats), I was getting very despondent from the lack of replies to my enquires, the constant abrupt no’s , with no interest or inclination to help. I sent the standard enquiry email on Thursday night about a property advertised by Hart Lettings, I received a call from Daniel at Haarts nine o clock the Friday morning , he was professional, knowledgeable about the property, helpful and genuinely wanted to help with my plight, within 48hrs I had a property, and in less than a week everything was sorted with a rental agreement in place. I was extremely relieved and would thoroughly recommend Haart’s , Daniel delt with everything quickly and efficiently ensuring everything ran smoothly with empathy, thank you
Terri Waples
Terri · 25 July 2020
★★★★★ 5/5
GoogleI would like to thank haart for making my experience easy and made me feel very comfortable and secure with my decisions, personally I would like to thank Kieran pattni for he’s wonderful profession help and he’s assistance with every thing!
The standard from him was A**.
Aphrodite · 5 October 2020
Agent replied
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us. We always love to hear from our customers. We wish you all the best and hope to speak to you again in the future
★★★★★ 5/5
GoogleHaart lettings has provided an outstanding service. Always friendly, always ready to help, knowledgeable and flexible, they are the best in the business. In particular I'd like to thank Helen Marvell for all the help she provided for my rental houses in Northampton, a truly great service. Highly recommended!!
Gary · 29 July 2019
Agent replied
Morning Gary, Thank you very much for your review, I am so pleased that you are happy with the service we all provide. Have a lovely weekend. Thanks Helen
★★★★★ 5/5
GoogleHelen Marvell has been attentive, friendly and helpful every time I have made contact with her. She has provided me with professional advice and is very efficient. I would recommend Haart Northampton to any of my friends or family and will use their services again in the future.
Harun · 13 November 2019
Agent replied
Thanks again for the recommendation, and have an amazing day! Thanks Helen haart PMC
★★★★★ 1/5
GoogleI recently used Haart to 'sell' my 2 bedroom Victorian terrace in Northampton which had been fully modernised including new kitchen, bathroom, carpets, and replacement double glazed windows, and as it was a Victorian property I also had all walls and ceilings re-plastered and decorated. In short a desirable first time buyers property that you would think any competent estate agent would be able to 'sell' in a market experiencing short supply of such properties.
After two false starts and 4 months of wasted time, which I considered to be down to the vetting of the buyer by Haart, foolishly I persevered with Haart and the third attempt was successful. However this took 3 frustrating months to complete, despite the fact that I used the Haart recommended conveyancer and the buyers also used the Haart recommended mortgage adviser and conveyancer, I was told by Haart that this would help things go smoothly??!!
Why frustrating, well other than not returning phone calls, promising progress call backs that didn't happen and completely ignoring my emails requesting updates (obviously Haarts were looking to reduce their costs?), the only time I did hear from them was on the day of completion. And this 'communication' helpfully pointed out they were requesting their fees from my sale proceeds held with the conveyancer!!!
Did Haart earn their money, definitely not, they had no interest in follow ups or helping the sale progress, after all they had the sale fee contract and why should they make any further effort, a short progress phone call to me costs them money after all???
Would I recommend Haart to anyone, not ever, Haart are the epitome of bad estate agency practice....however I have other properties throughout the East Midlands and as they have failed miserably this first sale test I guess my consolation is they will not be getting any more totally unearned fees from me!!!!
I believe I would have had no worse service from an internet only based sales agency and the advantage over Haart for me is that it would have cost me considerably less in fees, particularly as I was the one that had to make all the calls. They only get one star as this is the lowest possible for this review but in the reality of my experience and feeling this is one too many!!!!!
Gary · 29 July 2019
★★★★★ 5/5
GoogleThank you to Haart Northampton.
We are currently marketing our property through Haart and the process has been made so much easier with the excellent guidance we have had from Shirelle Tiney. Shirelle has kept us informed of everything, liaised with our letting agent (who has beeen difficult) and our tenant and she has been instrumental in getting us an offer after only 10 days on the market.
I would recommend Haart and in particular Shirelle who's professionalism and knowledge have been hugely appreciated.
S · 29 July 2019
★★★★★ 5/5
GoogleAn amazing service received from Ben and Ali! Both have been exceptionally helpful; especially as a FTB thinking to relocate, I was given appropriate advice and guidance on where to look for suitable properties. Despite the challenges, Ben was tremendously accommodating and genuinely supportive. Thank you, Zanny.
Zanny · 29 July 2019
Agent replied
Dear Zanny, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
★★★★★ 5/5
GoogleLeeson Baker of Haart Letting Agents in Northampton, 18, Bridge Street has been very helpful and responsive in sourcing listings and negotiation of potential deal for me. I shall look for his service when I need to find properties for investment and/or letting out in future.
Elsie · 29 July 2019
Agent replied
Dear Elsie Wong, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
★★★★★ 5/5
GoogleI have been working with Haart for some time now and in particular Kieran Pattni from the Northampton branch. He is always very helpful and professional and nothing is too much trouble, he always communicates the jobs that are required very well.
Jack · 23 September 2020
Agent replied
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us. We always love to hear from our customers. We wish you all the best and hope to speak to you again in the future
★★★★★ 5/5
GoogleI would like to thank Leslie Quist and Ryan Tift for the commitment and their excellent input in regards to setting up tenancy agreements. Please keep up the good work and maintain the same level of standards you guys showed me! Great work guys.
Jagdish · 29 July 2019
Agent replied
Dear Jagdish Chauhan, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property.
★★★★★ 5/5
GoogleWould like to commend and thank Ali for being wonderfully supportive and cooperative. He helped greatly in making sure it was a smooth transition when purchasing a property. He was very informative and helpful. I hope the standards stay like this in the future.
King · 29 July 2019
Agent replied
Dear King Capital, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
★★★★★ 5/5
GoogleMyself and Husband enjoyed excellent service from every member of the letting team. Fast and efficient service . Mr. Ali Ahmed the Branch Manager is amazing with professional work ethics and customer friendly services offered. I give a 5 star rating.??
Alycee · 24 April 2020
Agent replied
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us. We always love to hear from our customers. We wish you all the best and hope to speak to you again in the future
★★★★★ 5/5
GoogleBought a house through these guys, I received excellent service and was kept updated on the progress every step of the way. Massive thank you to Leeson Baker who has kept in touch even after the purchase to check up on us.
J · 29 July 2019
Agent replied
Dear J Marowa, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
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