Trusted Agent profile ยท Northampton

Connells Lettings Northampton reviews

4.5

โ˜…โ˜…โ˜…โ˜…โ˜… Excellent

233 reviews across 1 platform

6 Wood Hill, Northampton, NN1 2DA

Connells Lettings's office in Northampton, at 6 Wood Hill, is rated 4.5 out of 5 across 233 reviews on 1 platform, including 233 Google reviews rated 4.5.

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4.5 / 5

233

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Northampton office, from every platform, shown as written. First names only.

5/5

Google

We recently moved house and Rachel Marlow was our mortgage advisor. This is the second time we have been to Rachel and she was fantastic both times. She is very thorough and informative and talked us through everything. She was quick to respond to any questions we had. We would definitely recommend using Rachel Marlow.

C ยท 15 June 2019

Agent replied ยท 13 June 2024

Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that our Connells team provided a five-star service!

5/5

Google

Am very happy and impressed with Ella with how she assisted me until all paperwork was done and am in .y new home now. I definitely recommend connells to anyone that will be looking for a place to stay ๐Ÿ‘Œ โ€ฆ

Esther ยท 20 April 2025

Agent replied ยท 26 May 2025

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Fantastic service from both Ella and Makayla. The house viewing was relaxed and informative and when we arrived at the negotiation stage, this was handled very professionally. At all times of the process we were kept informed. Thank you ๐Ÿ˜€ ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ

Lee ยท 16 April 2025

Agent replied ยท 23 October 2024

Thank you for your terrific 5* review and thank you for your kind words Lee. Best wishes, Lucy, Customer Relations.

5/5

Google

couldnโ€™t recommend Makayla and Wiktoria enough they have been amazing and so helpful through the whole process start to finish, very welcoming and willing to go above and beyond to help where needed even when moved into the property. fast and reliable service from these girls would definitely recommend them when looking for a property. thanks again ladies.. toniesha x

Chanelle ยท 14 June 2023

5/5

Google

Paul Jones spoke to me when I was looking at mortgage products for my son who was a first time buyer. My son is self-employed so it's a waiting game for a year before he can look at a mortgage due to financial accounts required. 5 months later we had decided to sell our house and had found another property which required us to look at our mortgage options. I work in the financial retail sectors and was was very familiar with what mortgage rates were on offer on the market. I had decided to contact Paul because I was very impressed in how he had dealt with my son who was looking for a mortgage some months ago. Once Paul was aware of our needs he was tanacious in finding the right mortgage product for us . He contacted me regulary via phone and email and always kept us informed of the next steps. This was not a straight forward mortgage application, as one party was self employed and the paperwork was not easy, however Paul made the whole process so flawless, I was sometimes pinching myself thinking "Is this it". I had a application done previously from one of the big banks and had decided not to proceed as the process was so difficult and long winded. Paul, thank you for making our mortgage application such a pleasing experience and A Dream Come True as we now are the proud owners of a Beautiful Dream House we had always wanted. Will not talk about the renovations required...... For me , I knew I could have gone to a variety of mortgage brokers and we had enough calls once we had sold our house offering us a mortgage appointment. For me Paul you stood out, patient, courteous, well informed, nothing was too much trouble for you and you did the right thing for your customer. You fulfilled a need and made it a dream come true. Thank you Kam and Harinder.

Harinder ยท 14 June 2020

5/5

Google

It was extremely a good and welcome experience to deal with Rachel Marlow at Connells Northampton. She arranged the buy to let finance for my wife and I, on an extremely short notice as the other adviser who was dealing with our case has to pass our case at the last minute, due to his unavailability. She was very helpful and always responded to our queries almost instantly. She explained the products well and provided us the right information for us to make a good decision. She is very thorough and supportive throughout the process and we would certainly recommend her to all our friends and family. Also we would certainly use her again in future. Thanks Rachel and Connells Northampton for all your help.

Sudhakara ยท 14 June 2020

1/5

Google

I hope you watched bbc panorama last night! Ive had the same issue with yourselves forcing me to use your broker and solicitors! Really happy this investigation has taken place.

Mohammed ยท 16 July 2025

Agent replied ยท 16 April 2026

Hi Mohammed,ย  Connells is committed to providing a high standard of service and acting in the best interests of our clients at all times. We operate within all relevant regulations and professional codes of practice. If you feel your experience fell short of expectations, we would welcome the opportunity to understand more. Please contact us directly with the details so that we can look into the matter fully at EAComplaints@Connellsgroup.co.uk

5/5

Google

I haven't got a bad thing to say about Connells Northampton! I couldn't have found the perfect house without them. Wiktoria in the lettings team was professional, approachable and enthusiastic throughout the process. No question the best agent I have ever dealt with. Moving to Connells from my last estate agents was the best decision I could have made. Thank you!

Ben ยท 16 April 2024

Agent replied ยท 13 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

My partner and I recently purchased a house and had our mortgage arranged by Rachel Marlow. We cannot express how clear and concisely Rachel explained everything and how easy she made the process. Rachel was always at the end of the phone to help and resolve queries and always went above and beyond to make this less stressful for us. Thank you Rachel and team. We really appreciate it and should we need another mortgage, we'll give you a call! Paul and Krissie.

PDN ยท 12 November 2019

5/5

Google

Just finished moving houses and your staff, Ellie Giles from Northampton branch was very helpful and professional in the entire process. Keep up the good work.

William ยท 16 August 2025

Agent replied ยท 16 April 2026

Thank you for the kind words! We're glad that Ellie from our Northampton branch was able to assist you with your move. We'll be sure to pass along your feedback to her. Looking forward to serving you again in the future! #CustomerSatisfaction #ProfessionalService Kind regards, Lucy Mawer, Customer Feedback and Support Team

3/5

Google

I had a terrible experience in 2023 but am pleased to report that in 2025 they appear to have turned it around.

Thebrummieyorky ยท 21 September 2025

Agent replied ยท 23 September 2025

We apologise for your past experience and are happy to hear that we have improved since then. Thank you for giving us another chance, we are striving to provide excellent service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

My partner and I recently purchased a house and had our mortgage arranged by Rachel Marlow. We cannot express how clear and concisely Rachel explained everything and how easy she made the process. Rachel was always at the end of the phone to help and resolve queries and always went above and beyond to make this less stressful for us. Thank you Rachel and team. We really appreciate it and should we need another mortgage, we'll give you a call! Paul and Krissie.

Happynathan81 ยท 15 June 2019

5/5

Google

My Fiance and I bought our first home August 2017 through Connells. Our house buying journey; from first viewings, second viewings, mortgage meetings and finally completion was handled with extreme professionalism. Connells supported us through all the ups and downs of buying your first home. Rachel Marlow, our mortgage advisor, went above and beyond to ensure we were completely happy with the mortgage and had the best possible deal. Over the last few weeks we have been back to see Rachel for our re-mortgage and again she was friendly, helpful and made both our recent appointments such a joy. Rachel is always happy to answer the many questions we have and always makes sure we are fully aware and comfortable with the products we choose. Seeing Rachel is the one part of a mortgage we enjoy - nothing is too much and we have such a laugh! Following our experience we would not go anywhere else now and would recommend to everyone!

Emily ยท 15 June 2019

5/5

Google

Makayla Lawson , was very helpful and cheerful ,,willing to help out with anything I needed. She is so helpful and friendly and knowledgable. Excellent job done. God bless you I will always use connells.

Juliet ยท 16 April 2025

Agent replied ยท 25 August 2024

Many thanks Juliet for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I just recently bought a property with Connells. Had a very smooth transition with Holly who kept me in the loop throughout the whole process.

Dilwar ยท 16 July 2025

Agent replied ยท 16 April 2026

Hello Dilwar, Thank you so much for your wonderful 5* review! I'm thrilled to hear that Holly provided you with a smooth transition and kept you informed throughout the process. Best regards, Lucy, Customer Relations Team

5/5

Google

Really lovely service so far. The lady who showed us the house was professional and answered all of our questions. The process is streamlined and easy. Very pleased with everything so far.

Sabrina ยท 16 April 2025

Agent replied ยท 13 June 2024

Sabrina Johnson thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

The letting team mekala and molly are wonderful and was very helpful with my move.

Tommy ยท 16 October 2025

Agent replied ยท 16 April 2026

Thank you for your kind words! We're so glad that Mekala and Molly were able to assist you with your move. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I enquired about a rental property, Makayla & Molly have been fantastic in getting everything sorted out from the start to finish. Very professional service and would high recommend.

April ยท 16 April 2025

Agent replied ยท 16 April 2026

Thank you April for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Very happy with Holly Bennett, always responsive to emails ! Thanks again !

IPhone ยท 20 September 2025

Agent replied ยท 23 September 2025

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.

5/5

Google

First letting in Northampton and from the very start Makayla Lawson shone through amongst her competitors. Makayla was efficient, professional and understanding of our requirements. Even when we encountered an issue, she swiftly resolved โ€ฆ

Judith ยท 16 April 2024

5/5

Google

We have recently secured our first mortgage through Rachel Marlow who has worked extremely hard to get us to this point. We were not the easiest of clients and had a few hurdles along the way which Rachel managed for us exceptionally. We would recommend Rachel for all your mortgage requirements and will be returning in a couple of years to arrange a re-mortgage through Rachel. Many thanks

Terry ยท 14 June 2020

5/5

Google

My partner and I had a great, stress-free experience with Connells. It was our first time renting through an estate agent but Olivia is so incredibly welcoming and helpful, she kept us updated along the process and made sure everything was running perfectly; we couldnt be more thankful. I highly recommend Connells Estate Agents :)

R ยท 26 August 2022

5/5

Google

Viewing the property and moving in went very quickly. I saw the property on Saturday and had the keys by Friday. Very quick and efficient. The Lettings team went the extra mile to get me for the weekend. However I had doubts as on the Friday the final details had not been completed, which made me think the landlord had backed out of the deal. After a few persistent calls we were back on track and I was in by Friday. The overall process went very smoothly. Thank you Lettings team for doing a good job.

Fiona ยท 16 April 2024

5/5

Google

My partner and I had a great, stress-free experience with Connells. It was our first time renting through an estate agent but Olivia is so incredibly welcoming and helpful, she kept us updated along the process and made sure everything was running perfectly; we couldnt be more thankful. I highly recommend Connells Estate Agents :)

Ryley ยท 14 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells Lettings's Google reviews

Questions about Connells Lettings Northampton

How many reviews does Connells Lettings Northampton have?

Connells Lettings's Northampton office has 233 reviews across 1 platform: 233 on Google.

What is Connells Lettings Northampton's rating?

Connells Lettings Northampton is rated 4.5 out of 5 across all 233 reviews, and 4.5 out of 5 on Google from 233 reviews.

Where is Connells Lettings's Northampton office?

Connells Lettings Northampton, 6 Wood Hill, Northampton, NN1 2DA.

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