Trusted Agent profile

Taylors Hitchin reviews

★★★★★ Good

294 reviews across 2 platforms

108 Bancroft, Hitchin, SG5 1NB, North Hertfordshire SG5 1NB

Taylors's North Hertfordshire office at 108 Bancroft is rated 3.7 out of 5 across 294 reviews on two platforms, including 151 Google reviews rated 4.9. The 143 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Taylors won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

151

Reviews on Google

This office

Trustpilot logo

143

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Taylors. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the North Hertfordshire office, from every platform, shown as written. First names only.

5/5

Google

To our mortgage adviser, Connor Perry, we are very grateful for your assistance to us. You are professional, approachable and accomodating. Kudos for a job well done! We would highly recommend you to anyone seeking for any advise.

Manuel · 23 August 2025

Agent replied · 22 October 2025

Thank you for your kind words and recommendation! It's always a pleasure to assist our clients and we're glad that we were able to provide you with professional, approachable, and accommodating service. We appreciate your support and look forward to helping others with their mortgage needs. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Lettings management

Nathaniel Allibone has been excellent in managing my property keeping things as stress free as possible. I would highly recommend him.

Mamun · 27 August 2025

5/5

Google

Bought a house through Taylor’s recently. Chris and his team were a pleasure to deal with, would certainly recommend the team

Guy · 25 June 2024

Agent replied · 23 October 2024

Thank you for your glowing 5* review and recommendation Guy. Kind regards, Lucy, Customer Relations.

5/5

Google

A huge thank you to Connor for assisting us with ours viewings. He was very knowledgeable, helpful and professional. Best sales negotiator in Hitchin!

Pam · 26 April 2024

Agent replied · 23 October 2024

Thank you for your glowing 5* review pam nizzar. Kind regards, Lucy, Customer Relations.

5/5

Google

I popped into see Lorna to discuss the re-mortgage of a couple of flats and thankfully Lorna found me some great deals. The process was quick and easy and with very little hassle!! I would definitely use Lorna again in the future and if you're looking for some mortgage advice I would highly recommend. Thank you Lorna!!

John · 24 October 2020

Agent replied · 23 October 2024

Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Scott.

5/5

Google

My friend has been looking to come back to Hitchin and has found her perfect home thanks to Taylors and especially Connor. He has been great as has his colleagues. Thanks all

Sara · 24 October 2023

Agent replied · 23 October 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great team, really helpful. We first met with Connor, Molly and Chris after seeing a property advertised on Zoopla. They helped with everything including getting the exchange and completion sorted so quickly. Without them, we wouldn’t have managed to move into our new home. They went above and beyond when our own solicitors were not prioritising things. I gave them all a headache with the hundreds of questions I had (being a first time buyer) and they never made me feel awkward about asking them! Thank you to the whole team for being so helpful. Definitely recommend.

Gee · 24 October 2023

Agent replied · 23 October 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Bed was brilliant at his job he gave all the information I needed he left me with full confidents of his ability. Stephen

Stephen · 26 April 2024

Agent replied · 23 October 2024

Stephen Gilbert thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

5 star mortgage service/help from Connor Perry. Thanks to his help we are now house owners. would not be able to do it without him. Also everyone who works in this agency are lovely, friendly staff

Elif · 23 August 2025

Agent replied · 22 October 2025

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I just wanted to take a moment to commend Ben Starr for the excellent service he provided during his recent visit to my property for a valuation. From the moment he arrived, he introduced himself in a warm, professional manner, immediately …

Dinuli · 18 June 2025

Agent replied · 8 June 2025

Hello Dinuli, Thank you so much for your wonderful 5* review! We're thrilled to hear about the … More

5/5

Google

couldn't ask for anyone better. Connor really made my life a whole lot easier. great at explaining everything, replying with a quick response when needed and happy to answer everything that i needed. couldn't recommend enough

Aaron · 18 August 2025

Agent replied · 18 April 2026

Thank you for your amazing review! We are thrilled to hear that Connor has made such a positive impact on your experience. Our team strives to provide exceptional service and we are glad to know that he has exceeded your expectations. We appreciate your recommendation and look forward to continuing to make your life easier. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Lorna’s s mortgage advice and service is second to none, having helped with my mortgage 2 years ago and helped me remortgage this year I would trust no one else. I’ve already recommended her to my friends and family and will continue to do so. Thanks so much Lorna for your advice, patience and guidance.

Elle · 24 October 2020

Agent replied · 23 October 2024

Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott

5/5

Google

Excellent friendly service and very helpful, in guiding me with local retirement properties in the local area in a range of prices, with no pushy sales techniques. Good to see a place that still had the paperwork of properties to hand so I was able to send them on to him. A pleasure dealing with them throughout the whole purchase for my father, would highly recommend them. Thank you.

Nadine · 26 April 2024

Agent replied · 23 October 2024

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Had a very pleasant experience ! Lorna was more than helpful and was also succesful in helping myself and my partner get our 1st home. All communication was very straight forward and very quick; within a couple months we had the keys ! We couldn't be more happier. Thanks again for all the help

Andrew · 24 October 2020

Agent replied · 23 October 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).

5/5

Google

We bought our house through Taylors and they could not have been more helpful. Our emails and requests were always responded to promptly and Chris was brilliant at keeping us informed, liaising with solicitors and sorting out every issue. Shaunna was also excellent, friendly and very professional.PositiveResponsiveness, Quality, Professionalism

Pat · 24 October 2021

Agent replied · 23 October 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Taylors have been brilliant every step of the way in our house purchase. As first time buyers, we were new to the process but Chris and Ben the team have been very clear and transparent along the way in answering any questions we had and have been vital in progressing the process. Thanks again both!

Jessica · 15 November 2024

Agent replied · 22 November 2024

Thank you for leaving us your superb 5* review Jessica. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

I had a very excellent experience with…

I had a very excellent experience with how the team handled my moving into a property they manage in Newport especially with the assistance of the wonderful ladies Shantae and Georgina who where professional and forthcoming with how they handled my renting experience 👍🏽👍🏽👍🏽👍🏽

Chukwuebuka · 14 February 2026

5/5

Google

We had Benn over to value our maisonette and let us know the figures for renting it out. He was very knowledgeable and took a lot of time to discuss various options. We then saw Mandy in the finance team, who has been relentless at finding us a mortgage offer the we needed. She has been amazing and highly recommend the team overall!

Karl · 26 May 2024

Agent replied · 23 October 2024

Many thanks Karl for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

We have been landlords for more than 18…

We have been landlords for more than 18 years now.We used numerous Estate agencies in the past.In our many years of experience, Taylors Estate Agent are the best agency who have managed our properties. All the staff we deal with are very helpful.Miss Maria Kemp in particular is a first class manager.Her communication skills, professionalism and attention to detail are second to none. She also acts very swiftly in addressing any issues. Very highly recommended Thank you very much Maria for all your input.

AHMED · 14 January 2021

5/5

Trustpilot

Yet another great service!

Yet another great service from the lettings team. Vienna & Lesley have been persistent and professional throughout. The covid impact has left me rather downbeat but the ladies have been optimistic ad continued forward, and their tenacity paid off. As I have come to expect (im spoilt now) they go above my expectations, which is very reassuring and comforting. Vienna is a great asset to the team and is always on hand - Lesley has built up a great team! I highly recommend!!!

Bobbi · 8 December 2020

5/5

Google

I recently decided to re-mortgaged my flat but wasn't sure what deal I should go with. I met with Lorna who clearly explained everything to me so that I could choose the best option that suited my needs. If you're planning to re-mortgage I would certainly recommend Lorna.

Maria · 24 October 2020

Agent replied · 23 October 2024

Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Scott.

1/5

Trustpilot

One Star is an over achievement for…

One Star is an over achievement for Taylors Lettings of Swindon. Having gone through the tenants application process and with an occupation completion date within 48 hrs, not only did they discover the premises offered for rental was not compliant with certificates, they requested a twofold increase on the deposit. Completely incompetent and unreliable service and reflective of all that is wrong with letting in the UK. Representing unreliable and greedy landlords - avoid at all costs. And possibly a lesson if you are selling or buying. Go to Allen & Harris or Dewhurst!!!

Dennicor · 14 October 2020

5/5

Trustpilot

5 Star's doesn't do David, Katie and Taylors Swindon justice!

5 stars doesn't do David, Katie and the team at Taylors in Swindon justice, David was an absolute legend when it came to letting my house out, no only did he take excellent photographs, full listing details, my property went on their website on a Friday and Monday morning I had a call to say a Let had been agreed, rent payments have been on time every month, any questions I've had have been answer quickly.When we came to list my wife's house ready for our move we went straight to David, I didn't think it was possible to beat last time but they had a let agreed the same day we instructed them.David should be well on the way to winning Letting Agent of the year (if such a thing exists!)If your considering letting out your home - use Taylor's it's as simple as that!

Paul · 10 September 2020

1/5

Trustpilot

We listed a property with the kingswood…

We listed a property with the kingswood estate agents who advised to put it on as an auction. The original value of the property was set at £210,000. Within a month of the property being listed the auctioneer was already trying to drop the price of the property by £40,000 to £170,000. We were not happy about this as it had hardly been on the market for a while and didn't want to lose that much value in that short of a time. We asked that the property be relisted normally and not on auction which Taylors advised they would do. 6 weeks later we get a message from Taylors stating they'd had no interest and to request we drop the price again at which point we checked the advert online to find out they were still advertising the property on as auction and had no changed it as requested. We were pretty annoyed about this and asked that they remove it from listing and we would go elsewhere as they had made a complete mess of trying to sell our property. This is also an ex rental property so it is costing us money to hold onto it empty.

Glyn · 17 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Taylors's Google reviews

Questions about Taylors Hitchin

How many reviews does Taylors Hitchin have?

Taylors's North Hertfordshire office has 294 reviews across two platforms: 151 on Google, 143 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Taylors Hitchin's rating?

Taylors Hitchin is rated 3.7 out of 5 across all 294 reviews, and 4.9 out of 5 on Google from 151 reviews, checked 9 October 2026.

Has Taylors won any awards?

Yes. In The Trusted Agent 2026 awards: Taylors, North Hertfordshire won Trusted Agent; Taylors, South Gloucestershire won Gold; Taylors, Cherwell won Trusted Agent.

Where is Taylors's North Hertfordshire office?

Taylors Hitchin, 108 Bancroft, Hitchin, SG5 1NB, North Hertfordshire SG5 1NB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.