5/5
TrustpilotHi Taylor’s staff
Hi Taylor’s staffNatalieJoanneSeanTayyubExcellent service so polite and professional been with this company for 4 years, best letting agent by far. Thank you
Trusted Agent profile
Taylors Hitchin reviews
★★★★★
294 reviews across 2 platforms
108 Bancroft, Hitchin, SG5 1NB, North Hertfordshire SG5 1NB
Taylors's North Hertfordshire office at 108 Bancroft is rated 3.7 out of 5 across 294 reviews on two platforms, including 151 Google reviews rated 4.9. The 143 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Taylors won in 2026. Checked 9 October 2026.
Awards
Trusted Agent 2026 results for Taylors. Each award is assessed separately from the review sites.
- Trusted AgentTaylors, North HertfordshireTrusted Agent 2026 · National position 1421
- GoldTaylors, South GloucestershireTrusted Agent 2026 · National position 438
- Trusted AgentTaylors, CherwellTrusted Agent 2026 · National position 1156
Reviews
Every review we hold for the North Hertfordshire office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotVery bad customer service
Very bad customer service. Did not properly check the property when I moved in. And deducted deposit even though the property was already in a very bad state.
1/5
TrustpilotDeposit
Still waiting for my deposit after 5 weeks, never ring back when messages left or answer emails!! AVOID
5/5
GoogleRating only, no written review.
Agent replied · 18 April 2026
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
1/5
TrustpilotShoddy service
Shoddy service. Poor service but I expected nothing less from a countrywide affiliated company.
5/5
GoogleRating only, no written review.
Agent replied · 22 November 2025
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
5/5
GoogleAmazing service. Very helpful and informative. Great advise given which myself and my husband took.
5/5
GoogleGreat service
Agent replied · 18 April 2026
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotDO NOT USE!
3/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Hi Artur, Thank you for taking the time to leave your feedback. If you would like to discuss your experience any further or elaborate on how the branch could have turn this into a five star review. Please email review@countrywide.co.uk. Many thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Taylors Hitchin
How many reviews does Taylors Hitchin have?
Taylors's North Hertfordshire office has 294 reviews across two platforms: 151 on Google, 143 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Taylors Hitchin's rating?
Taylors Hitchin is rated 3.7 out of 5 across all 294 reviews, and 4.9 out of 5 on Google from 151 reviews, checked 9 October 2026.
Has Taylors won any awards?
Yes. In The Trusted Agent 2026 awards: Taylors, North Hertfordshire won Trusted Agent; Taylors, South Gloucestershire won Gold; Taylors, Cherwell won Trusted Agent.
Where is Taylors's North Hertfordshire office?
Taylors Hitchin, 108 Bancroft, Hitchin, SG5 1NB, North Hertfordshire SG5 1NB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.