Trusted Agent profile · North East Derbyshire
Verified
★★★★★
158 reviews across 2 platforms
The Old Bank, Eyre Street Clay Cross, Chesterfield, North East Derbyshire, S45 9NS
New Oak Estates's office in North East Derbyshire, at The Old Bank, is rated 4.7 out of 5 across 158 reviews on two platforms, including 131 Google reviews rated 4.7.
Every review we hold for the North East Derbyshire office, from every platform, shown as written. First names only.
5/5
GoogleWe have used New Oaks both as our letting agent and to sell a property. We have been delighted with the service they provide on both aspects. Thank you Sharon for your excellent advice and guidance. We will definitely use you again should the need arise.
Anne, thank you for taking the time to review our services. We wish you all the very best for the future - take care!
5/5
GoogleI have used this estate agent for the second time in a year there services are 5 star selling my property within weeks i have recommended there service to freind’s and neighbours who were delighted with there service again selling there …
Hello Neville, I hope you're well. Thank you for making time to leave this review.
5/5
GoogleWe would definitely recommend using New Oak Estates to sell your property. From day one they have been nothing but friendly and helpful. Sharon has been such a great help throughout and her knowledge and experience has made what could be a stressful time quite calm and straight forward!
Hello Louise. We are so happy to have been chosen to assist your in your move, thank you for taking the time to write the review. We wish you and your family well for the future. Take Care!
5/5
GoogleThis is the best estate agent we have ever used. All staff were excellent, both professional and knowledgeable and fantastic at communication, keeping us informed of progress every week and chasing the chain to speed up the sale. Thoroughly recommend.
Hi Liz, selling a home is a big step for many, that’s why we strive to provide the appropriate service. We’re so glad that you feel we have achieved that for you. Thanks for choosing New Oak Estates and all the very best for the future ❤️
5/5
GoogleThey were diligent, timely, and fair. Nothing was too much trouble. They were helpful at all times, and couldn't do enough for you. They explained everything clearly and guided us through the whole process, minimising stress.
Hi Liam, thank you for your review. We’re so glad to have been able to help you in such a positive way. Thank you for choosing New Oak Estates and we wish you all the best for the future 👍 …
5/5
GoogleGreat experience. Always kept informed of the process through the purchase of my house
That is fantastic to hear Sarah, thank you for your feedback.
5/5
GoogleHighly recommend New Oak for house sales. Paul, Laura and Emily are excellent and the fact that the business was local made a difference. Both me and my mum have sold with them recently and they are helpful and efficient.
5/5
GoogleGreat letting agent who helped smooth the long distance move.
Thank you for the review Sharon!
5/5
FacebookI came across Mr. Ethan Payne when he appeared as a guest on a Cryptocurrency Podcast in the USA. I was listening to and was very impressed with his straight forward approach and the principles of his trading strategy. I invested $1000 with his company as a trial. I was able to withdraw a profit of $13,000 after 7 days. Mr. Ethan Payne made this possible, do well and reach out to him for a secure investment too. Contact him Via:Email: ethanpayne700@gmail.comWhatsApp:+44 7862 075181
5/5
GoogleWhat can I say, from the moment Paul came to do the valuation on our property to handing the keys to the new owners has beed fantastic, Paul & Sharon have been amazing with the sale of our property, updating you all the time, and making sure the sale is going through smoothly, I would extremely recommend New Oak Estates. Many thanks from Julian Hayes, Joanna Jarvis
Hi Julian and Joanna. It's a pleasure to help and a lovely review always means a lot! We hope you are happy and settled in your new home! Take Care
5/5
GoogleThis is the second time that we have sold a house through New Oak. Paul and his team have done a great job again. Highly recommend. Wouldn't use any other estate agent.
1/5
GoogleI spoke to a lady enquiring about property asking her few details and requesting her if she can pass my message on to a landlord. Her reply was “I AM NOT GONNA WASTE MY TIME” I just don’t understand How can someone who works for customer service can be so rude and mean when people are just trying to engage with the property management department…. Please change your staff as this is not the way to speak to anyone be professional.
Hi Neha, Thank you for taking the time to review your experience with us. Whilst our version of events do differ, we understand that your dealings with us have left you feeling disgruntled. The interest on rental properties is staggeringly high, we had received numerous applications and instructions from our landlord to proceed with their chosen tenant before you made calls and requested to view. Turning people down on an application and not allowing people to view a property is not an enjoyable part of our profession but is a necessary one. We wish you every success if your rental property search.
5/5
GooglePurchased from them and they was very helpful with my initial enquiries. Anyone considering selling should defiantly speak to Lynsey Evans and consider using their services.
Hello Adrian, thank you for the 5 star feedback.
5/5
GoogleI would highly recommend New Oak Estate agents. Both Paul and Sharon worked tirelessly to ensure that the sale and purchase was as seamless as possible. Sharon was absolutely amazing. She is so knowledgeable, professional and more importantly honest. She set realistic expectations and constantly updated me when possible. First class customer service. Thank you.
Thank you Sue. We hope your moving plans are realised very soon. Good luck to you both and thank you again. Take care!
5/5
GoogleI had a good experience - Lynne really helped moved my purchase along and gain clarity from the sellers when it felt like it was stalling!
5/5
GoogleWonderful customer service, efficient, helpful and approachable
Thank you Kathryn.
5/5
GoogleNew Oak Estates are just simply 'Outstanding!' We could not recommend Sharon and Paul enough, from initial enquiry to handing over keys, they handled everything with professionalism and efficiency. The customer service provided was superb, every phone call and email always having that personal touch, they really are best in class!
Thank you for your review Hayleigh. It was a pleasure to act for you and your family. Take Care!
5/5
GoogleGreat service start to finish, bought a property and sold my property, quickly, efficiently and professionally, just as I wanted. …
Good morning Nick, thank you for the review!
5/5
GoogleLooked after our rental property for many years then sold it for us when required. Great professional people and very helpful. Ide definitely recommend.
5/5
GoogleI started looking for a house over 6 months ago and it had been a very long and hard journey. What made this easier is finding the house that New Oak were selling. The professionalism - and care - shown by Sharon was brilliant, and a nice surprise. She did exactly what she said she'd do when she said she'd do it and helped my purchase go through quickly. To find someone so reliable and trustworthy really made the process a lot easier than it had been. Her advice and knowledge really made (what had been up until that point) an arduous process, smoother! I would highly recommend Sharon and Paul to anyone buying a property and wanting a personable and honest service.
5/5
GoogleSold our house with New Oak and the service was perfect. Would not hesitate to recommend them to anyone.
Thanks for letting us work for you Josh. We hope you've settled!
5/5
GoogleNew Oak have been brilliant throughout the whole process of selling my house. I have felt really well supported and have been kept informed of progress. Communication has been brilliant. I'd highly recommend New Oak to anyone thinking of selling!
5/5
GoogleNew Oak Estates has been absolutely fantastic throughout the entire process. Emily made everything so straightforward and stress-free. Her communication has been excellent.
1/5
GoogleUnfair/biased application selection - I made an offer through New Oak for a property which I was told had been submitted to the client, I then received a phone call the next day after hearing nothing to be told that I was unsuccessful because another applicant had sent documents which were not listed as required. To make matters worse, I even had the document which was issued by the other party, had I have been told I would have issued this document at the start…
Hi Sam. We are really sorry that you recent experience has left you feeling this way. To clarify the previously stated, the property that you were interested in took numerous viewings and seven offers over one weekend. All offers were submitted to both the vendor and the shared ownership company. The seller chose who they wanted to sell to and the shared ownership company added their input too. At no point was a decision made by us. We agree, that no request had been made for further documentation. The shared ownership company advised us to accept another offer. The fact that another individual had in fact taken the decision to provide additional information was seen by the shared ownership company as an advantage but not he whole reason to accept. Unfortunately the sellers can only sell to one person and on this occasion six people were unsuccessful in acquiring the property and numerous people did not get the chance to view. We wish you all the best in your property search.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
New Oak Estates's North East Derbyshire office has 158 reviews across two platforms: 131 on Google, 27 on Facebook.
New Oak Estates North East Derbyshire is rated 4.7 out of 5 across all 158 reviews, and 4.7 out of 5 on Google from 131 reviews.
New Oak Estates North East Derbyshire, The Old Bank, Eyre Street Clay Cross, Chesterfield, North East Derbyshire, S45 9NS.
