Trusted Agent profile · North East Derbyshire

Verified

New Oak Estates North East Derbyshire reviews

4.7

★★★★★ Excellent

158 reviews across 2 platforms

The Old Bank, Eyre Street Clay Cross, Chesterfield, North East Derbyshire, S45 9NS

New Oak Estates's office in North East Derbyshire, at The Old Bank, is rated 4.7 out of 5 across 158 reviews on two platforms, including 131 Google reviews rated 4.7.

Google logo

4.7 / 5

131

Reviews on Google

This office

Facebook logo

4.9 / 5

27

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the North East Derbyshire office, from every platform, shown as written. First names only.

5/5

Google

Laura from New Oaks was fantastic from start to finish, her communication was on point, and she was relentless in getting our property over the line.

Luke · 18 May 2026

5/5

Google

We highly recommend New Oak Estates as an estate agents. They were there to help and support us throughout our entire journey. Paul and Sharon are fantastic at what they do, extremely professional and knowledgeable. Nothing was too much trouble and they were only ever a phone call away. Sharon is worth her weight in gold and was labeled our very own property Guru, full of wisdom and expertise! I will miss our daily chats and updates. Should we ever move again we would 100% use New Oak Estates.

Tanya · 19 September 2022

Agent replied · 13 May 2026

Hi Tanya, Wow we finally got there! Thanks for a lovely review - we hope you. are very happy in your new home. Love to the family!

5/5

Google

I have recently sold a property through New Oak Estates, and found it to be a very positive experience from the get go. Paul was very pleasant, and realistic about what to market my property at, and discussed the best strategy to sell. The pictures were great and very thorough. Sharon kept me up to date with the process and was always lovely on the phone, and she regularly made contact with both myself and the buyer. I would very much recommend New Oak Estates to those house hunting and selling, and if i move house again I wouldn't hesitate to use their services again

Lindsey · 16 September 2024

5/5

Google

New Oak Estates firstly acted as agent when I became a landlord, finding tenants, acting on my behalf to resolve any issues. The company have then enabled me to sell the property in a matter of weeks and are helping me negotiate with another Estate Agent in order to buy another property. All communications are full , friendly, timely and the company has been easy to work with making my rental then sale and purchase relatively stress-free. It is a small company who treat you as an individual and I cannot recommend them highly enough. Staff member Sharon Lane has been an excellent negotiator with my sale and always acts with my best interests at heart in a friendly professional manner

Angela · 16 September 2024

5/5

Google

I recently purchased a house that was up for sale with New Oak Estate. The whole process was smooth from start to finish due to their professionalism and expertise. I personally dealt with Emily Beet and it is clear from her work how knowledgeable and dedicated she is to the job. The house move wouldn’t have gone so well without Emily’s help and ability to follow up actions with other organisations. I highly recommend New Oak Estate and would hope that you receive the same fantastic service as what I experienced through Emily’s help.

Grace · 16 September 2024

5/5

Google

Very good service from start to finish. Enthusiastic and very modern methods with drone picture and a photographic 360 degrees tour around the house. We sold the house the next day for very near the asking price. When solicitors etc were slow with sorting completion, the Estate agents were very good at chivvying along the various parties. Would thoroughly recommend.

Mol · 16 November 2025

Agent replied · 27 January 2026

Happy to have been able to work on this for you, take care x

5/5

Facebook

Had a million issues on the sale of our house and purchase of our new home. Paul did a great job marketing the house (sold in 2 days). Sharon is a legend among Estate Agents. If she doesn't get Agent of the year then there is no justice in the world. Straight to the point, pulled no punches and got the job done. Not only did she sort everything on the sale side (of which there was a hell of a lot!!) but also went out of her way to resolve various issues on our purchase (which was with a different agency), even whilst laid-up off work sick. We have no hesitation in recommending New Oak Estates if you are selling your house or buying one in their portfolio, they are bloody awesome.

Gareth · 17 November 2021

Agent replied · 25 October 2023

Fabulous to hear your thoughts Gareth. We hope you guys are happy in your new home and thanks again for asking us to work on your behalf. Take Care 🏠❤

5/5

Google

Fully recommend great service Without the help and guidance we would have been lost The service received was above our expectations and a big personal thank you to Sharon your advice and help has been amazing Definitely recommend A⭐️⭐️⭐️⭐️⭐️ Craig & Lesley East Yorkshire

Lesley · 16 September 2024

Agent replied · 26 November 2023

Hi Lesley. What a lovely review, thanks so much for sharing your experiences. We all wish you so well for the future ❤️

4/5

Google

I purchased a property through Starlings and Watson Brundall, and as much as I know they are for the person selling the property, they did work incredibly hard, to keep me updated throughout. Would I recommend them? Yes! Would I use them …

Adam · 12 March 2026

Agent replied · 12 August 2026

Thank you for your review, Adam Sayer! We appreciate you taking the time to share your experience with Starkings & Watson. Your feedback helps us continue to improve our services. We would love to know how we can further tailor our service … More

5/5

Facebook

Absolutely top class service, right from the word go and booking a valuation we received excellent service from Paul, our house sold within 3 days for the full asking price. We really didn't have the easiest of purchases but Sharon went above and beyond on numerous occasions to hold everything together for us. I really cannot thank Sharon enough for everything she has done for us. Paul and Sharon are a great team and I would highly recommend.

Laura · 1 December 2021

Agent replied · 25 October 2023

Hi, It has been an absolute pleasure to deal with you both. Despite all the troubles along the way, you held in there and now reap the reward! We hope you'll be very happy in your new home ❤🏠

5/5

Google

My experience with this estate agents has been completely stress free, all staff and Michael are so professional, helpful and a pleasure to deal with, we will never go elsewhere and will always recommend this company to family and friends.

Danielle · 20 March 2026

Agent replied · 20 August 2026

Lovely feedback Danielle and thanks for the 5 star review!

5/5

Google

The team was professional, efficient, helpful and friendly. The process was clearly monitored throughout and we received updates and information when appropriate. When contacted, response was prompt. On collection of the keys, I received a very smart box containing tea bags etc and treats. Such a thoughtful, practical gift for clients!

Dorothy · 13 August 2026

5/5

Facebook

Thankyou so much to Paul and Sharon for making a very stressful (nothing Paul and Sharon could of done to stop it ) more bearable. We used new oak to sale our house and we are so happy with the service and time they put into helping us. Our property wasn’t straight forward let’s say and they did a fantastic job. Sharon kept up updated throughout (good and bad news) and even just checked in to make sure we were ok. Thankyou so much Sharon for everything you really did make such a difference. (And you were fab at calming me down). We finally have our forever home and that is all down to you. Anyone looking to sell or buy I would highly recommend new oak estates they are just brilliant. Thankyou so much Hannah and Danny

Hannah · 31 January 2021

Agent replied · 8 May 2026

Thank you for your kind words. We got there in the end. We wish you all the very best for the future and hope that you are settling in to your new 🏡

5/5

Facebook

Thankyou so much to Paul and Sharon for making a very stressful (nothing Paul and Sharon could of done to stop it ) more bearable. We used new oak to sale our house and we are so happy with the service and time they put into helping us. Our property wasn’t straight forward let’s say and they did a fantastic job. Sharon kept up updated throughout (good and bad news) and even just checked in to make sure we were ok. Thankyou so much Sharon for everything you really did make such a difference. (And you were fab at calming me down). We finally have our forever home and that is all down to you. Anyone looking to sell or buy I would highly recommend new oak estates they are just brilliant. Thankyou so much Hannah and Danny

Hannah · 31 January 2021

Agent replied · 25 October 2023

Thank you for your kind words. We got there in the end. We wish you all the very best for the future and hope that you are settling in to your new

5/5

Google

We cannot recommend New Oaks Estates enough.Paul & Sharon were extremely professional throughout,and Sharon was with us all the way through a somewhat daunting process with her extremely friendly helpful manner giving excellent advice. Thank You so much. John & Glennis Snailham.

Glennis · 8 August 2024

Agent replied · 26 August 2024

It's been a pleasure to work on your behalf John and Glennis. Thanks for the review :)

5/5

Google

Emily was so amazing in our buying process. She was so supportive and kind and it meant the whole process felt as stress free as possible. It’s so lovely to work with someone who seems to genuinely want the best for you.

Beth · 16 September 2025

1/5

Google

Absolutely dreadful experience. Staff lied to both us (buyer) and the sellers after they were late informing us the offer had been accepted, and doubled down rather than apologise after being caught out. They charged the sellers close to £4000 and did absolutely nothing. We did all the chasing, fixed all their mistakes, and they were utterly clueless throughout. They didn’t even know who had the keys. Avoid like the plague.

Steven · 20 February 2026

5/5

Google

Really helpful and friendly Emily and Laura went above and beyond to keep me in the loop. Excellent communication

Helen · 23 March 2026

5/5

Facebook

A big thank you to Sharon & Paul at New Oak Estates, from start to finish your professionalism and attention to detail has been amazing! Never too busy to answer queries and always updated me on new developments. Unfortunately our house sale fell through in the last week before completion - it was an extremely upsetting and stressful time, Sharon went above and beyond to reassure us she would get another buyer for our home. Within a week our house sold and we found our dream home and like Sharon said ‘everything happens for a reason’. I’d recommend New Oak Estates to anybody selling, buying or renting a home, if you want a personal and professional service Sharon & Paul are the people for you! Thanks again for everything we couldn’t have done it without you! X

Jennifer · 4 March 2020

Agent replied · 8 May 2026

Thank you so much Jen. I hope you and your lovely family will be very happy in your new home. It was a pleasure dealing with you (although a little stressful at times!) x

5/5

Facebook

A big thank you to Sharon & Paul at New Oak Estates, from start to finish your professionalism and attention to detail has been amazing! Never too busy to answer queries and always updated me on new developments. Unfortunately our house sale fell through in the last week before completion - it was an extremely upsetting and stressful time, Sharon went above and beyond to reassure us she would get another buyer for our home. Within a week our house sold and we found our dream home and like Sharon said ‘everything happens for a reason’.I’d recommend New Oak Estates to anybody selling, buying or renting a home, if you want a personal and professional service Sharon & Paul are the people for you! Thanks again for everything we couldn’t have done it without you! X

Jennifer · 4 March 2020

Agent replied · 25 October 2023

So glad we did thanks again both of you! Couldn’t have asked for a better service - we will definitely be recommending you to everyone. X

5/5

Google

A massive thank you to Paul and Sharon for all their help, support and professionalism to help us secure a sale and then a purchase on our new home. You helped guide and navigate us through the process as well as being incredibly friendly and approachable .. we could not have done it without you! So thank you!

Laura · 13 May 2023

Agent replied · 25 October 2023

Hi Laura. So happy to be able to help you through the process. Good luck in your new home, we're sure you'll be there for a long time. Thanks for a lovely review too. Take Care!

5/5

Google

If you need a proffessional, dedicated estate agent look no further. From the outset to completion nothing was too much trouble, marketing produced was top notch and the whole team were very friendly but special mention to Emily went above and beyond.

Richard · 15 July 2025

5/5

Google

The whole experience of selling my property using New Oak Estates was great. The photos Paul took showed my home at it's very best and Sharon went above and beyond to keep me in the loop during the sale process. My calls were always answered quickly and both Paul and Sharon were always polite and happy to help. I would definitely recommend them to anybody wanting a smooth sale.

Melanie · 22 September 2021

Agent replied · 25 October 2023

Dear Melanie. Sorry for the late response here but thanks for a lovely review and we hope all is well in your new journey!

5/5

Google

All the staff were so professional and helpful at every twist and turn of the sale! Their communication is second to none, they couldn’t have helped anymore than …

Nicky · 12 March 2026

Agent replied · 12 August 2026

Hi Nicky! 🌟 Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our team was there for you every step of the way during your sale. It’s great to know that Sarah, Tracey, and Sam made a positive impact on your … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read New Oak Estates's Google reviewsLeave New Oak Estates a review
The Trusted Agent

Is this your office? Claim your page.