Trusted Agent profile · Irvine
★★★★★
429 reviews across 3 platforms
9B Riverway Retail Park, Irvine, KA12 8AG, KA12 8AG
Part of Donald Ross Residential - Irvine, see every office.
Donald Ross's office in Irvine, at 9B Riverway Retail Park, is rated 4.7 out of 5 across 429 reviews on three platforms, including 60 Google reviews rated 4.9.
60
Reviews on Google
This office
96
Reviews on Facebook
Business-wide
273
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Donald Ross Estate Agents Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Irvine.
Every review we hold for the Irvine office, from every platform, shown as written. First names only.
5/5
TrustpilotFirst time using Donald Ross
First time using Donald Ross, can't praise the Ayr team highly enough for guiding us through the sale of our property, very professional with great levels of communication and experience which I would rate as first class, particular appreciation to Nicola & Maureen who are an asset to Donald Ross.
5/5
TrustpilotFlat sold; House bought- Donald Ross #1
We both sold our flat and bought our new home through Donald Ross and we had such a wonderful experience, everything moved so quickly and easily and our experience with staff were extremely helpful and friendly- Fiona in particular who helped with every little question we had! If we ever move, we would certainly work with them again.
5/5
TrustpilotEfficient and Effective Service
An efficient and effective service from Donald Ross Residential. Excellent communication throughout the process from the initial contact with Gavin Urquhart to the final call from Jen confirming the sale. The Home Report and brochure were completed very quickly and our property was on the market within a week. Office staff were always helpful and polite throughout.
5/5
TrustpilotOne of the best in the business!
Communication was top notch and always had the answer for me. Really felt like a valued customer throughout the process. Certainly one of the best in the business as I had looked at multiple properties during the process which many of were shown by Donald Ross. 5 star 🌟
5/5
FacebookFirst class service. Gavin was the complete professional all through my sale.
5/5
FacebookOur house went on the market last Wednesday at 2pm first viewing 4pm that day. Five viewing later the house has been sold well done Ross Estate Agents
Thank you so much Robert. 👍🏼
5/5
TrustpilotWe had a great experience working with…
We had a great experience working with everyone at Donald Ross, from the start of selling our house to it being sold they were in contact with us daily keeping us updated. Our house was sold within days from it being put on the market. All staff were helpful and professional.
5/5
TrustpilotCustomer focused and sincere
I found this company to be very sincere and easy to deal with. Maureen McInnes was a delight, very experienced and straight forward which helped us secure our purchase. The sales and marketing literature was also good.
5/5
TrustpilotProfessional and Efficient Service
Donald Ross Lettings offer a professional and extremely efficient service. I am a Landlord who has used Donald Ross services for years and would highly recommend. Everyone in the Team is great, Fiona in particular is fantastic, I regularly ask her expert opinion on rentals and properties, she is personable, helpful, knowledgeable and very efficient.
5/5
TrustpilotI would definitely recommend this…
I would definitely recommend this company as they are very helpful and understanding with my situation I am a first time buyer so was new to all this and they really helped me and reassured me.
5/5
TrustpilotI would highly recommend the team at…
I would highly recommend the team at Donald Ross very professional kept me updated at all times a pleasure to work with. Elizmccartney
Thank you again Elizabeth, We massively appreciate you coming to us time and time again.
5/5
TrustpilotSelling my house with Donald Ross
A very calm and smooth journey with Donald Ross when selling my house over the usually stressful period of Christmas. I could rely on every member of staff to give their professional advice and offer their expertise and knowledge throughout the process.
5/5
TrustpilotDonald Ross have the full package
Donald Ross have the full package. Professional, great customer service and nothing to be a bother. I have dealt with Donald Ross a few times over the years and would highly recommend them as one of the top estate agents in Ayrshire. Can’t praise them enough.
5/5
FacebookDonald Ross dealt with my sale and my purchase. Were so helpful right down to the last detail. Nothing was ever a problem for them. would highly recommend
Thank you so much Mark
5/5
TrustpilotQuick and smooth property deal.
I recently went to view a property with Tracey of Donald Ross, in Ardrossan.She was punctual,friendly and informative.This led to a quick offer being put in for the property and the sale will complete in a few weeks.Will be happy to sell or buy with them again.
5/5
TrustpilotExcellent Quick Turnabout
Donald Ross manage a property for me, within three weeks they had it rented out again. Very impressed with all service levels.
Thank you Robin,I will pass on your lovely comments to Fiona and the team.
5/5
TrustpilotProfessional & Friendly
Our experience was great from start to finish. Every person I spoke to was professional, helpful & friendly. The communication was excellent and everyone was very approachable. Having had the same experience Donald Ross a few years ago I didn’t even consider using any other companies.
5/5
FacebookThis is the 3rd time we have used Donald Ross to sell a property and yet again the service has been outstanding. Our property sold in less than a week and the service and communication we received has been friendly and efficient. 1st class service from a truly local business who value their clients. Thanks again for all your hard work.
5/5
TrustpilotRight from the initial visit when…
Right from the initial visit when Fraser came to do the evaluation, we were put at ease with the prospect of securing a sale. He was very informative and reassuring
5/5
TrustpilotFirst Class
As Tenants, we have found Donald Ross (Ayr) absolutely first class in terms of taking our issues seriously and responding in an incredibly fast timeframe. Our issues have been (very) few but when they do arise, it's great to know that there's a professional and dedicated team to help us :)
5/5
TrustpilotThanka to donald ross getting a…
Thanks to donald ross getting a viewing for a property which i took the offer went see a lovely wee place then ring u back put in offer thanks to everyone for helping me out cause i needed i place to go to from trevor caldwell
5/5
TrustpilotAbsolutely first class service from…
Absolutely first class service from everyone at Donald Ross. I recently viewed a property and put an offer in. I was phoned daily with updates and I purchased the property within a week of viewing it. The complete experience was faultless and I would highly recommend Donald Ross.
5/5
TrustpilotVery satisfied customer
Very professional service. From Gavin Urquhart, who gave me excellent advice and the confidence to go ahead with my purchase and sale, to the girls in the office who kept me notified of viewing appointments and results. I would highly recommend Donald Ross to anyone in the housing market.
5/5
TrustpilotExcellent service. EDonald Ross resiAyr provided…
Donald Ross residential in Ayr provided an excellent service when recently selling a property. They were supportive and helpful from our first contact right through the process. Everything they said they would do was done efficiently and on time. I would not hesitate to use this company again.
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Tell us what you need and we'll put you in touch. Donald Ross Estate Agents Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Irvine.
