5/5
TrustpilotFrom initial contact
From initial contact, taking the pictures and providing advice and guidance at each stage was invaluable, the team are friendly, professional and deliver at pace, highly recommend
Trusted Agent profile · Irvine
Donald Ross Estate Agents Ltd reviews in Irvine
★★★★★
429 reviews across 3 platforms
9B Riverway Retail Park, Irvine, KA12 8AG, KA12 8AG
Part of Donald Ross Residential, see every office.
Donald Ross's office in Irvine, at 9B Riverway Retail Park, is rated 4.7 out of 5 across 429 reviews on three platforms, including 60 Google reviews rated 4.9.
60
Reviews on Google
This office
96
Reviews on Facebook
Business-wide
273
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Irvine office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotProfessional Service
Professional service and we were kept up to date throughout the whole process of buying and selling our property.
5/5
TrustpilotGreat Estate agent
When buying a place for my Mum , they made the experience easy and efficient. Claire in particular went above and beyond not just with the viewings, but with information about the flat and the area. First class experience all round
5/5
FacebookCouldn't recommend Donald Ross enough. From initial meeting to selling everyone was so professional and helpful and kept in touch the whole time. Our house sold in 3 days so couldn't have asked for more. Thank you again. Kevin and Laura
4/5
TrustpilotI’ve bought 2 property’s in the past…
I’ve bought 2 property’s in the past from Donald RossI’ve als rented through them.Very easy company to deal with and someone always there to answer your questions. I often recommend them and wouldn’t hesitate to use them again in the future.
5/5
FacebookDealing with Caitlin of Donald Ross has been such a pleasant experience. As overseas vendors, trust and communication is paramount, and this is what we found. Polite and professional, she has been responsive in every way, and found our buyer in record time. Thanks
5/5
FacebookWe honestly could not recommend Donald Ross highly enough! They treated selling our house as important as if they were selling their own, keeping us constantly up to date and made the whole process quick and stress free! We can't thank you all enough for such fantastic service!
5/5
TrustpilotThey are a really good estate agent…
They are a really good estate agent very professional and straight to the point.They are most helpful and if I were to sell I would definitely use them this was a purchaseThis is Rosina Gunn not Byron
4/5
TrustpilotGood communication and service
Very quick response to my enquiry for viewing. Very friendly staff, dealt with everything efficiently. My daughter viewed the house for me while I had the opportunity to see everything per video.Thank you very muchAlexa
5/5
TrustpilotQuality and professionalism
So far so good. professional, good value and acheived a sale in 6 days ! well done Jen, Gavin, Maureen and Tracy... reliable and sufficiently humble to care about sellers and buyers whatever the situation
5/5
FacebookOur experience in dealing with Donald Ross was professional and efficient from start til finish.........the service provided was quick, staff were friendly, informative and excellent to deal with making the whole process smooth and stress free. Thank you, from myself and Scott 😊
5/5
TrustpilotGreat customer service from start to…
Great customer service from start to finish especially from Gavin and Maureen. House sold really quickly with the great brochure they produced for it and I was always kept up to date. Very happy and would highly recommend.
5/5
FacebookDonald Ross were professional from start to finish and I wouldn’t hesitate to recommend them. From my initial meeting with Jacqueline in the sales office through to completing the sale I received excellent service with a smile. All of this at very competitive prices too!
1/5
TrustpilotShambles
Shambles from start to finish.
Agent replied · 22 October 2024
Hi Michael,We are sorry to hear of this review. We would be delighted to discuss this with you further and how we could improve our service.
5/5
FacebookWe would definitely recommend Donald Ross. James, Maureen and Jacqueline all did a brilliant job and were very professional. They sold our house in a week which was fantastic and made selling the house less stressful. Thanks again.
5/5
TrustpilotCouldn’t have been happier with their…
Couldn’t have been happier with their service. Everyone was really helpful in helping us service our dream home !!! I would definitely recommend them
5/5
FacebookSold our house through Donald Ross in July and have nothing but positive feedback. The communication by Maureen in Ayr, who looked after us from start to end, was excellent and could not recommend more to anyone looking to buy or sell ��
5/5
TrustpilotExcellent Service
Excellent service from both Tracey and Jacqueline. Thrilled with their efficiency and prompt service. Would like to thank Donald Ross for getting an offer so quickly.
5/5
TrustpilotThe staff were friendly and infomative…
The staff were friendly and infomative and made it a smooth process.
5/5
TrustpilotI would highly recommend Donald Ross
I would highly recommend Donald Ross. Our sale went through quickly and with little stress. All Donald Ross staff are friendly and professional. I really cannot find fault with our experience.
4/5
TrustpilotGreat service
From start to finish, the staff have been very helpful. They have carefully described the property and showed it to buyers. We were successful in selling our home quickly.
5/5
Trustpilot100% Positive
My experience with Donald Ross was 100% positive in all aspects of the house selling process. From the start I was supported through the stages to a successful outcome.
5/5
TrustpilotFabulous professional service!
Great professional service provided by the whole team from Gavin’s initial valuation to the office team supporting the sale which took all of 36 hours from go live! Would definitely recommend!
5/5
TrustpilotDonald Ross
Excellent service from Donald Ross helpful and friendly staff had a problem e-mailing and they helped me.No problems with this company and would have no hesitation to use again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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