Every review we hold for the Normanton office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotLeah was very helpful and had lots of…
Leah was very helpful and had lots of patience particularly as things took a bit of time. However original photos could have been better.
AJ · 9 February 2026
Agent replied · 21 March 2026
Thank you for your review and for your honest feedback. We are really pleased to hear that Leah was helpful and patient throughout, especially while things were taking a little longer than expected. We will make sure your kind comments are passed on to her. We also appreciate your feedback regarding the photos, as this is always helpful for us to review and improve. Thank you again for choosing Richard Kendall and we wish you all the very best moving forward.
★★★★★ 5/5
TrustpilotRichard Kendall - Excellent Service
Elizabeth Cooke was highly supportive throughout the process, providing regular updates, and being readily available to answer any questions I had.
Joseph · 3 March 2026
Agent replied · 21 March 2026
Thank you so much for your kind review.
We are delighted to hear that Elizabeth supported you so well throughout the process and kept you regularly updated. Being available to answer questions and offer reassurance is so important during a move. Your recommendation means a great deal to us and we will be sure to pass your lovely comments on to Elizabeth. Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotKaren Marijewko…. Outstanding
Karen Marijewko has been outstanding dealing with our purchase of a new property. She has been patient, tenacious and thoroughly professional throughout. Our purchase was not straightforward & Karen helped to push it forward every step of the way. I can genuinely say that without her involvement we might not have made it. It was a pleasure to have Karen on our side and I am grateful for her help throughout.
Katryn · 31 July 2024
Agent replied · 24 August 2024
Thank you so much for taking the time to leave this review.
★★★★★ 5/5
GoogleRoger Hall visited us and gave us a valuation in October, after reviewing other estate agents we agreed to go ahead with Richard Kendall a week later.
In the space of just 15 days we had an offer we had accepted on our property. We were buying a new build property with a long lead time (6 months), and Richard Kendall were fantastic in ensuring our prospective buyers (and anyone else in the chain) knew of the situation.
I can't fault the speed or communication of the team, particularly Karen Dawson who helped us at every step.
Andrew · 11 June 2025
★★★★★ 5/5
TrustpilotWe would like say Big thank you to…
We would like say Big thank you to Suzanne & Donna.I am writing this review to express my sincere appreciation for the outstanding service provided during the purchase of my property. Your dedication, expertise, and professionalism truly exceeded my expectations, and I am grateful for the positive experience you facilitated throughout the entire process.From our initial meeting to the successful conclusion of the transaction, your attention to detail and commitment to ensuring a smooth real estate transaction were evident. Your knowledge of the market, excellent communication skills, and ability to navigate potential challenges demonstrated your expertise in the field.I particularly want to commend you for your responsiveness, Honesty, transparency and willingness to address any concerns or questions I had promptly. Your guidance and insights were invaluable, making the entire experience not only stress-free but also enjoyable.Your commitment to going above and beyond to meet my needs and preferences did not go unnoticed, and I am truly thankful for your efforts. It is evident that you are passionate about your work and dedicated to providing the highest level of service to your clients.I will not hesitate to recommend your services to friends, family, and colleagues who may be in need of a reliable and skilled real estate professional. Your commitment to excellence sets you apart in the industry, and I am confident that others will benefit from the same level of exceptional service that I received.Once again, thank you for your hard work, dedication, and exceptional service.
Naveed · 1 February 2024
Agent replied · 15 June 2024
Thank you so much for taking the time to leave this review for Suzanne and Donna at our Ossett office. It is just fantastic to read and very heartwarming for us all.
★★★★★ 5/5
TrustpilotElizabeth Cooke is a star
Elizabeth Cooke has been extremely helpful during the sale process.
Pred · 18 May 2026
Agent replied · 27 May 2026
Thank you so much for your wonderful review.
We are delighted to hear that Elizabeth supported you so well throughout your sale and made such a difference to the outcome. Her professionalism, kindness and guidance are exactly what we aim to provide.
It is lovely to know she went above and beyond for you, and we will be sure to pass your kind words on to Liz.
Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotShireen and Catherine were wonderful…
Shireen and Catherine were wonderful from start to finish, always happy to help me with any questions I had and were excellent in guiding me through the sale of my property. I would 100% yes Richard Kendall again.
Molly · 17 September 2025
Agent replied · 23 September 2025
Thank you so much for your kind review. We are delighted to hear that Shireen and Catherine supported you so well throughout your sale and were always on hand to answer your questions. It’s wonderful to know they made the process smooth and straightforward for you.
★★★★★ 5/5
GoogleSarah and team have been first class in helping us with our recent house sale. We were kept fully informed throughout the process and nothing was too much trouble. We would highly recommend Richard Kendall and the Normanton team. Many thanks.
Gillian · 16 August 2025
Agent replied · 16 April 2026
Thank you so much for your lovely review. We are thrilled to hear that Sarah and the Normanton team provided first class service, keeping you fully informed and making sure nothing was too much trouble.
★★★★★ 5/5
TrustpilotHouse sale - Karen Marijewko
Karen Marijewko helped us sell a house and was extremely helpful throughout. A few teething issues were responded to quickly, with the outcome communicated to us. Regardless of whether there was something new, Karen would 'check-in' regularly throughout the sale, so we always knew what was going on. Once an offer had been accepted, Karen's excellent communication helped us to navigate our way through to a successful completion. Thank you!
Stephen · 8 February 2026
Agent replied · 21 March 2026
Thank you so much for your lovely review. We are delighted to hear that Karen supported you so well throughout your sale and kept you fully informed at every stage. Regular check-ins and clear communication can make such a difference, so it is great to know this helped guide you through to completion. We will be sure to pass your kind words on to Karen. Thank you again for choosing Richard Kendall and we wish you all the very best in your new chapter.
★★★★★ 5/5
TrustpilotI would like to give a very high recommendation for Richard Kendall's Estate Agents…
I would like to give a very high recommendation for Richard Kendall's Estate Agents. They have been brilliant throughout the entire process of selling my house.I can't thank Mandy Bennett enough for her proactive and efficient approach to push the sale through. Speed was of the essence. She kept me informed every step of the way, chasing up any delays all along the chain and doing the job of three estate agents at once!She offered a personal touch with care and support for my circumstances and handled difficult situations and all negotiations well for all parties. My buyers agreed with me that Mandy Bennett had served us equally exceptionally well, offering the best service possible through to completion.
David · 11 January 2024
Agent replied · 15 June 2024
Thank you for taking the time to leave Mandy a review
★★★★★ 5/5
TrustpilotThe biggest thank you to Emily Dunbar…
The biggest thank you to Emily Dunbar and Amanda Holt. They both were amazing from start to finish of buying our home and we couldn’t have done it without their knowledge and excellent communication! Thanks so much ladies!
Eleanor · 13 September 2025
Agent replied · 23 September 2025
Thank you for leaving a review for both Emily and Amanda.
★★★★★ 5/5
TrustpilotStress and strain eliminated
I needed to deal with the Sale of my elderly Aunts property following her move into a Care Home.I cannot thank Karen Marijewko enough for the way she handled what turned out to be a time consuming and at times frustrating journey. Karen kept to her word and her regular updates kept me fully up to date from all parties involved. (duly passed on to my Aunt) she says she couldn't have done this without me .... But please be aware I definitely couldn't have done this without Karen, she truly is a credit to her profession.
Mrs · 10 January 2024
Agent replied · 15 June 2024
Thank you for leaving such a lovely review for Karen. It really is appreciated.
★★★★★ 5/5
GoogleWe recently sold my mother-in-laws house through Richard Kendall's office in Pontefract. The sale took quite a while to complete - approx 8 months for various reasons.
Throughout the process Richard Kendall's kept us abreast of the work being involved in the sale of the house liaising with our solicitors as well as buyers solicitors and the buyers themselves. Each week we were provided with a update with discussions on progress and things to be done.
Overall a pleasing experience with good sound support from Richard's team ...in particular Sarah.
Thank you.
Neil · 1 January 2024
Agent replied · 28 August 2024
Thank you for leaving a review.
★★★★★ 5/5
TrustpilotCannot recommend Richard Kendal enough…
Cannot recommend Richard Kendal enough and wouldn’t hesitate to use them again in the future. From the honest and informative initial marketing appraisal carried out by Daniel Grimshaw, to the professional photography including drone video it assisted in us accepting an offer within 5 days of the property being on the market.Special thanks to Karen Marijewko for her assistance and help with the process. Pleasure to deal with and kept in contact weekly to keep me updated at every stage of the process, thank you Karen!
Jon · 15 December 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave a wonderful review for Danny and Karen.
★★★★★ 5/5
TrustpilotExcellent Customer Service, Brilliant Price!
From start to finish, Richard Kendall Ossett have gone above and beyond with their timely manner throughout my house sale.There were constant updates every 2 weeks on the progress of the sale, and if anything needed sorting they would be on the case immediately.I cannot recommend Richard Kendall enough for your house sale/purchase. With competitive prices and outstanding customer service, it's a no brainer to choose Richard Kendall.I would also like to say a massive thank you to the Ossett team, brilliant work in getting the job done!
Michael · 10 November 2023
Agent replied · 15 June 2024
Thank you so much for taking the time to leave a review for the Ossett team
★★★★★ 5/5
TrustpilotCould we pass on our sincere thanks to…
Could we pass on our sincere thanks to both Mandy and Shireen .
Throughout the process they were positive , informative , diligent and extremely approachable .
They are a credit to Kendall’s
Thank you both once again
DIANE · 8 September 2026
Agent replied · 22 September 2026
Thank you so much for such kind words. We are delighted Mandy and Shireen's positive, diligent approach made the whole process feel approachable throughout, they really are a credit to the team. We will be sure to pass your thanks on to them both.
★★★★★ 5/5
Trustpilotexcellent service
Worked with Donna and Susanne from Ossett branch from May to October and they were excellent. I was quite nervous as a first time buyer but they were great at answering all my questions. They kept me well informed of any progress and took it upon themselves to mediate between the solicitors, when they were not responding to queries. They always followed through on everything, even if it was just to say 'hi we haven't had a response to this yet, so we will try again tomorrow'. Cant fault them at all, thank you both so much
Jodie · 23 October 2023
Agent replied · 15 June 2024
Thank you for leaving a review and we wish you all the best in your first home.
★★★★★ 5/5
TrustpilotPurchased a property via Richard…
Purchased a property via Richard Kendals and Miranda (Ossett branch) was excellent from start to finish.
She was chasing solicitors both sides and also keeping me informed of what was happening throughout.
Great service
Lee · 30 September 2026
Agent replied · 10 October 2026
Thank you for such a great review. We are pleased Miranda was excellent from start to finish, chasing solicitors on both sides and keeping you informed throughout. We will be sure to pass your thanks on to her at Ossett. Thank you for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotHouse sale.
I cannot speak too highly of the service provided by Trish Wraith who guided me through the process of selling my property, providing me with details of all enquires, viewings and offers in a very pleasant and proficient way.Trish was always on hand to answer my queries easing my concerns about any issues that came to the fore. She liaised between myself and the buyer before reaching a satisfactory conclusion to the sale.I highly recommend Richard Kendall Estate Agent and thank Trish for everything the she did to assist me in the sale.
Alan · 18 October 2023
Agent replied · 15 June 2024
Thank you, we really appreciate that you have taken the time to leave a review for Trish and the service you received from our Ossett office.
★★★★★ 5/5
TrustpilotFirst time buyer purchase
After completion of my first house on Friday, I just wanted to share my appreciation and say that I was really pleased with the service delivered by Karen Marijewko. Everything was done in great time and communicated everything back to me brilliantly throughout.I had the pleasure to be dealt by with such a knowledgeable professional, supporting me as a first time buyer and always contacted me keeping me updated.
Kiran · 5 June 2024
Agent replied · 15 June 2024
Thank you for taking the time to leave a review for Karen and the service you received.
★★★★★ 5/5
Trustpilot1st Time Landlord
I let my property out through Richard Kendall with Kelly as my main point of contact. This was the first property I had let out so needed everything explaining from scratch which Kelly was happy to do. Kelly was thorough and friendly throughout the entirety of the process. External factors meant that there was quite a bit of pressure on ensuring the property was let quickly whilst still ensuring high quality tenants, which was no issue for Kelly.Overall extremely pleased with the excellent service provided and would 110% not hesitate in coming to Richard Kendall in future.
Lewis · 17 October 2023
Agent replied · 15 June 2024
Thank you so much for leaving a review for Kelly
★★★★★ 5/5
TrustpilotFirst time renter concerns... Didn't need to worry!
As a first-time renter I was quite worried about everything I'd need to do, both before and after moving into a property. However Kelly Scoffins and the team at Richard Kendall made this whole process simply and straightforward. From the initial viewing to getting the keys, communication was great, and all of my questions were quickly answered. Thank you Kelly and everyone else involved! Highly Recommended!
R · 16 September 2025
★★★★★ 5/5
TrustpilotJoanne and Liz handled the sale of my…
Joanne and Liz handled the sale of my late father's bungalow. My wife and I had not been involved in the sale of a property for many years and the guidance and personal service provided by Joanne and Liz was first class and their expert advice at every stage of the process helped to secure a sale. They kept us well informed of progress on a regular basis and were readily available to us by phone to answer any queries we had.They kept in close contact with our buyers throughout. We would definitely recommend Kendalls and will be using them again.
John · 2 September 2023
Agent replied · 15 June 2024
Thank you for leaving a review for Joanne and Liz
★★★★★ 5/5
TrustpilotExcellent Service
We have just completed on my late mother's house and must say the whole process was handled with professionalism and compassion. David the valuer gave excellent advice and Karen Marijewko was extremely helpful in conducting the sale of the house and took care of all aspects of the sale in a professional, courtious and friendly manner the whole process was concluded in 8 weeks, excellent. Have used Richard Kendall's in the past and would certainly use them in the future.
Maxine · 1 September 2023
Agent replied · 15 June 2024
Thank you for leaving such a fantastic review
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