How many reviews does Richard Kendall Normanton have?

Richard Kendall's Normanton office has 959 reviews across two platforms: 107 on Google, 852 on Trustpilot (across the whole business).

What is Richard Kendall Normanton's rating?

Richard Kendall Normanton is rated 4.8 out of 5 across all 959 reviews, and 4.8 out of 5 on Google from 107 reviews.

Where is Richard Kendall's Normanton office?

Richard Kendall Normanton, 10 High Street, Normanton, WF6 2AB.

Trusted Agent profile · Normanton

Richard Kendall Normanton reviews

4.8

★★★★★ Excellent

959 reviews across 2 platforms

10 High Street, Normanton, WF6 2AB

Richard Kendall's office in Normanton, at 10 High Street, is rated 4.8 out of 5 across 959 reviews on two platforms, including 107 Google reviews rated 4.8.

4.8 / 5

107

Reviews on Google

This office

852

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Normanton office, from every platform, shown as written. First names only.

5/5

Google

We chose Richard Kendall Estate Agents to sell our family home following a bereavement. The service we have received has been excellent throughout all aspects of the conveyancing procedure. Sarah Whalley ( Senior Property Consultant) and her team at the Normanton Branch were highly efficient, diligent and supportive during quite a lengthy period of time. Sarah made contact on a weekly basis to discuss the progress of the sale, and was happy to deal with any queries. I have no hesitation in recommending this company to anyone wishing to buy or sell a property. If you want a personal approach, this is the company for you.

Jennifer · 29 August 2023

Agent replied · 28 August 2024

Thank you very much for taking the time to leave such a lovely review.

5/5

Trustpilot

Thanks to everyone at Richard Kendall…

Thanks to everyone at Richard Kendall for their friendly and efficient service. In particular thanks to Donna and Joanne who were excellent, sparing no effort to chase and deal with a particularly difficult and extended chain. They were always happy to help and kept us fully informed in a pleasant and reassuring manner.Thank you bothPeter and Joan

Joan · 3 November 2024

Agent replied · 26 December 2024

Thank you for leaving a review for Donna and Joanne at the Wakefield office, it really is appreciated.

5/5

Google

I dealt with Sarah Whalley during my house move. Sarah was amazing from start to finish, was super helpful and supportive. I would recommend using Richard Kendall Estate Agent.

Ben · 3 October 2025

Agent replied · 24 October 2025

Thank you for your kind words. We are so pleased to hear that Sarah supported you so well throughout your move and made the process a positive experience from start to finish. Your recommendation means a lot to us and we will be sure to pass on your lovely feedback to Sarah.

5/5

Trustpilot

Excellent Service from RK

Excellent Service from RK listed our house with quality pictures, communications throughout and with a personal service from Emily Dunbar at the Wakefield branch , it took all the stress away from our sale. We did have minor issues but these were chase proactively every day with status given throughout.

Paul · 19 May 2026

Agent replied · 27 May 2026

Thank you so much for your fantastic review. We are delighted to hear that you were pleased with the marketing, communication and overall service throughout your sale. It is great to know that Emily supported you so well and helped take the stress out of the process. Being proactive and keeping you updated, even when challenges arise, is exactly what we aim to provide, so it is lovely to know this made a difference. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Emily and the Wakefield team. Thank you again for choosing Richard Kendall.

5/5

Trustpilot

Great company and staff

We've used Richard Kendall to manage our rentals for many years now and we have always been more than happy with their approach to our properties and have loved the pro active way in which they've dealt with issues, queries and sourcing reputable tradies. They've been invaluable in updating us on changes to legislation too.

Nichola · 11 April 2026

Agent replied · 27 May 2026

Thank you so much for your wonderful review and for your continued trust in Richard Kendall over the years. We are delighted to hear that you have been so pleased with our proactive approach to managing your properties and that our updates on legislation have been helpful. Providing peace of mind for our landlords is exactly what we aim to do. It is lovely to hear your kind words about the Horbury team, and we will be sure to pass your comments on to them. Thank you again for your ongoing support.

5/5

Trustpilot

Excellent customer service

We used Richard Kendall in Pontefract for our recent house sale. This is the second time we’ve used them and each time they’ve been great, but in particular Sophie was brilliant. She kept us well informed throughout and was really helpful when it came to some of the complicated and frustrating legal side of the process. We couldn’t recommend her highly enough, the best customer service we’ve had across 3 house purchases and 2 sales. Very happy! Thank you 😊

Jessica · 13 July 2023

Agent replied · 15 June 2024

Thank you for leaving a review for Sophie.

5/5

Trustpilot

Lucy was great throughout the start to…

Lucy was great throughout the start to finish process of our purchase.

Kelly · 1 March 2026

Agent replied · 21 March 2026

Thank you so much for your lovely review, The Parkers. We are delighted to hear that Lucy supported you so well from start to finish, especially when the purchase became more complex than first expected. Her persistence and clear communication with the legal teams clearly made a real difference. Helping you secure your forever home is exactly what we strive for, and it is wonderful to know Lucy played such an important part in that journey. We will be sure to pass your kind words on to her. Wishing you many happy years in your new home.

5/5

Trustpilot

A big thank you to Liz and Joanne

A big thank you to Liz and Joanne at the Wakefield branch. Both very friendly and easy to talk to. My sale was a long drawn-out slog but both these ladies kept me updated on a regular basis throughout the whole process. They also gave me some good ideas to try and speed things up and they would always keep me well informed. I highly recommend Richard Kendall. Once again, a big thank you 😊😊😊 *****

Ann · 4 October 2023

Agent replied · 15 June 2024

Thank you for leaving a review

5/5

Trustpilot

Overall very professional and friendly…

Overall very professional and friendly service provided from the beginning of our sale to completion with great advice from David who did the valuation and all the staff in the Ossett office especially Mandy Bennett who gave excellent support with very friendly and professional service throughout the whole process . Thank you so much Mandy , much appreciated .

Cath · 5 September 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave a review

5/5

Trustpilot

Excellent service!

Excellent service provided by Emily, Joanne and Donna. They kept me fully informed throughout and did everything they could to help push the process along. I could not recommend them enough!

Matt · 12 September 2026

Agent replied · 22 September 2026

Thank you so much for such a kind review. We are delighted Emily, Joanne and Donna kept you fully informed and did everything they could to keep things moving throughout. We will be sure to pass your thanks on to them.

5/5

Trustpilot

Highly recommend

I have been a tenant for Richard Kendall for many years and have never had any issues, the staff have always been very helpful. Evie especially as she did my inspections when they were due.

LisaB1981 · 14 August 2026

Agent replied · 22 September 2026

Thank you so much for your lovely review and for being a tenant with Richard Kendall for so many years. We are delighted to hear that you have always found the team helpful and that Evie, in particular, has looked after you so well during your property inspections. We will be sure to pass your kind words on to her. Thank you again for your continued trust in Richard Kendall.

5/5

Trustpilot

Superb from start to finish

Superb from start to finish. Elizabeth Cooke was great. Couldn't recomend enough

Lfclawleryahoo.co.uk · 7 February 2026

Agent replied · 21 March 2026

Thank you so much for your kind review. We are delighted to hear you had such a positive experience from start to finish and that Elizabeth looked after you so well throughout. Your recommendation really means a lot to us, and we will be sure to pass your lovely comments on to Elizabeth. Thank you again for choosing Richard Kendall.

5/5

Trustpilot

Had a great experience buying my first home

Had a great experience buying my first home through this agency. Amber was always super helpful and quick to respond to any questions I had throughout the whole process. She kept everything clear and stress-free from start to finish, couldn’t have asked for better communication or support. Would definitely recommend to anyone buying or selling!

Brad · 22 October 2025

5/5

Trustpilot

Excellent, Professional & Friendly Service

We appointed Richard Kendall due to an unacceptable & unprofessional service from another Estate Agent.From the initial phone call through to the date of completion Richard Kendall remained professional throughout the whole process.Mandy was our key contact throughout & although there were issues with other Estate Agents & Solicitors, she kept us informed at all times in a professional, friendly & timely manner.I would definitely recommend Richard Kendall Estate Agents & wouldn't hesitate to use them again should we decide to move again in the future.

Craig · 22 March 2023

Agent replied · 15 June 2024

Thank you for the review for Mandy

5/5

Trustpilot

Emily Dunbar, THANK YOU!

Richard Kendall were the estate agent of the property we were purchasing. We were dealing with Emily Dunbar and I cannot thank her enough for her patience and amazing service throughout such a stressful process. We will definitely be coming to Richard Kendall in the future.

Danielle · 18 May 2026

Agent replied · 27 May 2026

Thank you so much for your wonderful review. We are delighted to hear that Emily supported you so well throughout your purchase and helped guide you through what can often be a stressful process. Her patience and dedication really do make a difference. It is great to know you would choose Richard Kendall in the future, and we will be sure to pass your kind words on to Emily. Wishing you lots of happiness in your new home.

5/5

Trustpilot

Brilliant!

From start to finish we were completely involved in the process. We were also updated regularly. A very professional company with a family feel. Thank you Catherine and Shireen.

Lindsey · 21 May 2026

5/5

Trustpilot

Fantastic support

From going on the market 12 months ago Karen Marijewko has been with us every step of the way. She is always totally professional, demonstrates tremendous empathy and has maintained regular communication. Selling a house is very stressful but I've always known I could ring Karen anytime for help, advice or just a bit of reassurance. We will always be eternally grateful that she has been there for us. Thank you.

Maz · 30 October 2023

Agent replied · 15 June 2024

Thank you for taking the time to leave a wonderful review for Karen

5/5

Google

I couldn’t recommend Richard Kendall’s highly enough, Sarah was absolutely amazing and kept us sane throughout a complicated purchase. I hope never to move again but if did I would use them

Satah · 5 July 2025

Agent replied · 10 August 2025

Thank you so much for your review. We are delighted to hear that Sarah was such a reassuring and supportive presence during your purchase.

5/5

Trustpilot

Karen Marijewko

I recently purchased through Richard Kendall's and were allocated Karen to deal with the transaction.From the word go to the completion date, Karen has been on the ball and has gone above and beyond when required.RK's in general have been fantastic so I have no issues in writing this review.

Gary · 15 November 2024

Agent replied · 26 December 2024

Your kind words have made Karen's day. Thank you. Enjoy every moment in your new property.

5/5

Trustpilot

A Truly Amazing Service

Dealt with Richard Kendall Wakefield branch on two occasions recently. Once to buy, once to sell. On both occasions I have dealt with Elizabeth Cooke who as well as being a genuinely lovely person has kept me informed every step of the way on both occasions. Her professionalism, manner and integrity shine through. I wouldn't hesitate to recommend Kendalls to anyone either buying or selling a property.

Mr · 12 January 2024

Agent replied · 15 June 2024

Thank you for leaving a review for Elizabeth.

5/5

Trustpilot

The Estate Agent

We had to sell our property in Ossett while living in a different part of the country with all the problems that entails but the task was made easier for us because of Mandy Bennett of the Ossett office.Whatever problem we had Mandy rose to occasion and sorted it out without any fuss. We couldn't have asked for a more capable person to organize the selling of our house. We needed someone to maintain the garden, she found someone for us. As the house was empty we needed someone to check the house and heating on a regular basis, she organized that for us. Nothing was above or beyond the call of duty, she even liaised with the buyers on our behalf as we weren't around.She was always professional as well as being lighthearted and humorous and was a delight to talk to.Thank you Mandy.p.s. We think Mr. Kendall should give you a pay rise.

Granville · 11 December 2024

5/5

Trustpilot

Thanks to Lucy Harrison

Thanks to Lucy HarrisonWe chose Richard Kendall Ossett branch as it was convenient for selling a property in Ossett.We knew they had a good reputation which turned out to be above expectations. Lucy was always helpful with all our queries and kept us updated at each stage along the way.We would highly recommend them to anyone selling a property and definitley award them 5stars.

Mr · 1 March 2024

Agent replied · 15 June 2024

Thank you for taking the time to leave a review for Lucy.

1/5

Trustpilot

Worst experience ever selling my…

Worst experience ever selling my property, staff where rude to the point i had to request a new sales advisor. Did nothing to sell the house or keep me updated. I cancelled YOPA for them as richardkendall 'sold me the dream'.. told me they would sell it an YOPA wouldnt type thing. House was at £475000 with YOPA had 3 viewings. House was at £450000 with richardkendall had 0 viewings. An now im £140 down and taken the house of the market. I would definately avoid. They may tell you they will do more than the cheaper estate agents, they may tell you that they will sell it faster. They wont. Its all lies.Just trust me an go else where :)

Mr · 28 November 2024

5/5

Trustpilot

Caring estate agents

Elizabeth Cooke has been amazing throughout the process. She was our buyers estate agent, yet she treated us as if we were her clients. She rang weekly with updates and towards the end of the process was instrumental in contacting her clients solicitors, our solicitor and estate agent and her clients buyers solicitors and estate agent to try get this over the line. Liz was always a friendly reassuring voice at the end of the phone. Thank you for everything Liz :)

Di · 26 November 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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