Trusted Agent profile · Norfolk
★★★★★
424 reviews across 1 platform
5 Bank Plain, Norwich, Norfolk, NR2 4SF
William H Brown Select's office in Norfolk, at 5 Bank Plain, is rated 4.2 out of 5 across 424 reviews on 1 platform, including 424 Google reviews rated 4.2.
Every review we hold for the Norfolk office, from every platform, shown as written. First names only.
5/5
GoogleI appreciate the state agency's services. positive experience is mainly for helpful staff, efficient processes, and effective communication. I am confident in their continued success in serving the community. Special thanks to Ed Frost for helping us.
Thank you Ismail Ali for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
4/5
GoogleManaged to help me find a property to rent that I could afford within the limited 1 month notice my previous landlord had given me.
Hello Sam, Thank you for your kind words. We're glad we could assist you in finding an affordable rental property within your tight timeframe. Best regards, Lucy, Customer Relations Team
5/5
GoogleBeen looking for a place for about half a year and William H Brown has come through and helped me every step of the way. Very friendly team and huge shoutout to both Matt and Zach for helping me through this. <3
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleHighly recommend the lettings department! Ethan Smith always responded our email promptly and accurately, and got my property letted out quickly. Thank you Ethan as well as your team.
5/5
GoogleZach showed us through some amazing places and gave us some helpful tips for finding a place in Norwich. He even gave us a lift to our next viewing because it was raining. He works really well within his great team.
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
5/5
GoogleI dealt with them, and dealing with them was very smooth and helpful, especially Ed. I was never late in getting a place to stay. I highly recommend dealing with them. Thanks to all the workers in this office for their high morals.
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleWent on A viewing with Brian from the lettings team, couldn't fault his service! Was very chatty and lively which shows he is passionate about his job which is nice to see. Other agents on other viewings haven't been anyway near a passionate and helpful like Brian was 😁 Highly recommend his service!
5/5
GoogleAll too often I have encountered estate agents that are unthoughtful, uncaring and downright lazy. Rory has been the complete opposite. From my initial call to book a viewing he has been professional attentive and very friendly, assisting me throughout the rental process.
4/5
GoogleI'm a first time buyer and had Jamie-Lee showing me round a property which I fell in love with. It was really good to have the consistency of the same agent meeting me for the second viewing too. Unfortunately I missed out on the house on this occasion but I appreciated Jamie-Lee's reassurance, professionalism and communication with me throughout the process.PositiveProfessionalism
I will pass on you review feedback to Jamie-Lee. Jamie is a valued member of our team and it is good to hear that she was so helpful. Thank you for taking the time to leave a review. Kind regards
1/5
GoogleI recieved a very rude phone call and email from one of the staff in nr2 branch. Expect bit more professionalism
Hello Tinu, I'm sorry to hear about your experience with our NR2 branch. We strive for professionalism and will address this issue. Please contact us at complianceresidential@sequencehome.co.uk so we can discuss this further. Best regards, Lucy, Customer Relations Team
5/5
GoogleI just wanted to say thank Vivien for all the advice she's been giving me recently on buying and selling in Norwich. She's always so positive, and just comes across as very honest and direct. A refreshing change from many of the other estate agents I've had dealings with! Thank you.
5/5
GoogleBrian was super helpful in securing the house for me and my flatmates, made a stressful process really easy and took us through it step by step! So pleased with the house and how quickly we got it secured, ask for Brian if you use William H Brown Lily + Georgia
5/5
GoogleGreat services given by Daniel Siggins and William Mills at Norwich 5 Bank Plain branch; they both were happy to do whatever it took to get this particular property over the line. Well done guys and keep up the hard work!
Good Afternoon, Thank you for taking the time to leave the team a review. I am glad that the sale has now completed. Kind regards
5/5
GoogleEthan was very comforting and responsive on his emails. He helped us secure a house very quickly and would recommend the letting team at WHB
5/5
GoogleBrian instantly made me feel comfortable with the viewing from his happy and energetic attitude. He was extremely helpful and explained everything to us in great detail. He answered all questions in great depth and understanding, I would 100% recommend him to anyone viewing with William B brown. Thanks Brian!
5/5
GoogleI cannot thank Brian enough for all his help yesterday in securing me a house. I had been let down by so many estate agents, but Brian knew what he was talking about, and managed to secure the property within hours of the initial call. I can highly recommend him.
5/5
GoogleThe most helpful estate agents I have used all around Norwich. Zachary.R and Fabio.A were just superb, super helpful and went above and beyond.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service for almost ten years from John and his team in the Lettings Department. My portfolio of houses and apartments have been let without issue or void periods to good quality tenants throughout my time with William H Brown. As a professional Landlord I would not consider using another company.
5/5
GoogleBrian has been an absolute star! After a disgusting experience with another agency, we were left with a week to find another house! Brian was fantastic! Found us a viewing the same day, documentation all sorted, prompt service, great communication and keys within a week - would 100% recommend!
5/5
GoogleAfter meeting with Giles for mortgage advice, we are pleased with the detailed explanation and satisfied with the guidance. We look forward to utilizing their services in the future.
Thanks for the wonderful 5* review Gnaneshwari Shankar Padmavathy! Best wishes, Lucy, Customer Relations.
5/5
GoogleVery good costumer service and great attention from Zachary Robertson massively appreciated for the help you give to find my new home
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleAfter meeting with Giles for mortgage advice, we are pleased with the detailed explanation and satisfied with the guidance. We look forward to utilizing their services in the future.
Thanks for the wonderful 5* review Gnaneshwari Shankar Padmavathy! Best wishes, Lucy, Customer Relations.
5/5
GoogleI spoke with Matt on the phone. He was very supportive and friendly, which has been hard to come by in my recent house search. Matt took the time to answer my questions and gave some good advice!
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleEd Frost at William H Brown is a wonderful chap! He made the whole process easy and was willing to go an extra length just to help us. He was patient and very professional. I highly recommend him.
Many thanks for your glowing 5* review and recommendation! Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown Select's Norfolk office has 424 reviews across 1 platform: 424 on Google.
William H Brown Select Norfolk is rated 4.2 out of 5 across all 424 reviews, and 4.2 out of 5 on Google from 424 reviews.
William H Brown Select Norfolk, 5 Bank Plain, Norwich, Norfolk, NR2 4SF.
