Every review we hold for the NEWPORT office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe were very satisfied with the service we received from our lettings team. From start to finish, they were professional, responsive, and incredibly helpful. They kept us informed throughout the entire process and were always available to answer any questions we had.
JOSHUA · 15 March 2026
Agent replied · 15 April 2026
Thank you for taking the time to share your positive experience with our lettings team! We take great pride in providing professional and responsive service to our customers. We're thrilled to hear that we were able to help and keep you informed every step of the way. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleClara was amazing, super helpful, professional, and kind. Would definitely recommend her to anyone.
Bervelyn · 15 September 2025
Agent replied · 15 April 2026
Thank you so much for the amazing review, it means the world to us! We're thrilled to hear that Clara provided excellent service and we truly appreciate your recommendation. Thank you for choosing our branch! Kind regards, Maggie, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from the staff, especially Clara, who helped us sort things out efficiently.
Adel · 15 September 2025
Agent replied · 15 April 2026
Thank you for your kind words, we are thrilled to hear about your positive experience with Clara! Delivering excellent service is our top priority and we are happy to have been able to assist you efficiently. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleUsed Watson Bull and Porter for our FTB. They definitely made the whole process a lot easier and Lee helped to push the solicitors to a much more speedy finish and helped sort stuff with the seller both before and after the purchase.
Would definitely use again if we buy another house.
Steven · 15 December 2025
Agent replied · 15 April 2026
Thank you for choosing Watson Bull and Porter for your first-time home buying experience. We are thrilled to hear that Lee went above and beyond to make the process easier and quicker for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMassive thanks to Clara and Daniel at Watson Bull and Porter for all their help with my move, Clara was a big support every step of the move and both had all the answers for all my many questions, thank you!!
Deeminie · 4 October 2024
Agent replied · 25 October 2024
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team members were very helpful and informations were very well shared. Would like to thank everyone helping us to find a place to move.
Bisesh · 11 July 2026
Agent replied · 11 October 2026
Thank you for your kind words! We're thrilled our team was able to assist you in finding a new place. Our goal is always to provide excellent service and make the process as smooth as possible. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHave been with Watson bull and porter for 4 years now and have found the team to be really helpful and professional thanks to Debbie and Jack at the Ryde branch for the continuous support.
I would like to give a special thank you to Daniel at the Newport branch for helping us secure our new home, he went above and beyond to help us and we are very grateful A*
Billster · 7 June 2022
Agent replied · 7 June 2023
Many thanks for your outstanding comments and 5* review. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleMy partner and I were very pleased we had Clara at Countrywide to guide us through the process of renting a new (to us) property. She dealt patiently with my many phone calls and helped us complete the administrative tasks with the utmost professionalism. We are happy to know we can call on her again in the future.
James · 15 September 2025
Agent replied · 15 April 2026
Thank you for your kind words, it was our pleasure to assist you! We take pride in providing exceptional service to our clients and are grateful for the opportunity to help you find your new property. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDaniel from Watson bull and porter in Newport really went above and beyond to help me and my young family into our perfect home. I'm so thankful, he genuinely cares about you, I thought estate agents were all about money but in this case I was very mistaken! definitely recommend these estate agents if you are looking for a company that you know will look after you and your family. I know we will be very happy with this company and any problems will be worked through and sorted out in a quick and professional way. Everyting was done very quickly, we didn't have to wait around.PositiveResponsiveness, Quality, Professionalism
Amy · 25 August 2020
Agent replied · 7 June 2023
Thank you for your wonderful recommendation and 5* review! I will make sure your kind words are passed to our local team. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleHave had an amazing service from WBP .
Had house on market with 2 other agents and whilst I had a few viewings I felt they were the wrong buyers. Went on with WBP I have to say Rosie was amazing...keen to get going and confident she could sell it while I was still feeling dubious...Day one first viewing with the right buyer and boom it was sold (STC of course) couldn't believe it! Once again thank you so much ...and if anyone reading this is considering going on the market look no further!
Sandy · 7 June 2020
Agent replied · 7 June 2023
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
★★★★★ 1/5
GoogleThe Watson bull and porter in Ventnor is now permanently closed, therefore I can not write a review on them so I am doing it here. When viewing a property in Shanklin, clarendon road, I asked whether it was a complete freehold and mortgageable as that was my main concern. I wanted a complete freehold property. The guy said it was. So our offer was accepted fees were paid for searches only to find that the property was not mortgageable and was not complete freehold but a flying freehold. We of course did not want to purchase. We lost our money for the searches and the manager Lee would not reimburse. They have been deceitful. After requesting he also said he would send a contact so I can email a complaint but he still has not given me the email even after asking several times. Please everyone be wary of this company please, I feel also they took advantage as we are a young couple.
Sharfa · 7 June 2020
Agent replied · 7 June 2023
Good afternoon Sharfa,
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 5/5
GoogleBrilliant service from Jacob. Very patient, listens to what I want and delivers spot on. I have tried other agents on the IOW, but Jacob and Watson, Bull and Porter are miles in front of the rest. Thank you.
Simon · 9 October 2026
★★★★★ 5/5
GoogleGreat service from Jamie and the team. Jamie was really helpful and knowledgeable on our viewing and we were updated on a regular basis by Sam. We are now all moved in and very happy. Thanks :)
Charlotte · 26 August 2024
Agent replied · 25 October 2024
Thanks for the wonderful 5* review Charlotte! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleThe Watson bull and porter in Ventnor is now permanently closed, therefore I can not write a review on them so I am doing it here. When viewing a property in Shanklin, clarendon road, I asked whether it was a complete freehold and mortgageable as that was my main concern. I wanted a complete freehold property. The guy said it was. So our offer was accepted fees were paid for searches only to find that the property was not mortgageable and was not complete freehold but a flying freehold. We of course did not want to purchase. We lost our money for the searches and the manager Lee would not reimburse. They have been deceitful. After requesting he also said he would send a contact so I can email a complaint but he still has not given me the email even after asking several times. Please everyone be wary of this company please, I feel also they took advantage as we are a young couple.
Tamas · 3 August 2019
Agent replied · 2 August 2023
Good afternoon Sharfa,
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 5/5
GoogleVery helpful and friendly staff.
Always available to help with my queries .
Jenny · 11 August 2026
Agent replied · 11 October 2026
Thank you for your kind words! Our team takes great pride in providing exceptional customer service and we are always happy to assist with any questions or concerns you may have. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service, Daniel and Clara do all they can to help and stick to their word and are just amazing, they have helped me several times and go above and beyond, purely amazing service from the team and are always happy to help. Highly recommend if you need any assistance regarding property. Merry Christmas to all the team and again thank you for all your hard work with helping me in a difficult situation and being efficient
Jodie · 4 December 2024
Agent replied · 10 December 2024
Thank you for your glowing 5* review and recommendation Jodie. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional and friendly services.
Muhammad · 20 September 2026
Agent replied · 11 October 2026
Thank you for sharing your experience with us! We are delighted to hear that you found our services to be professional and friendly. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat experience with Chloe at Watson Bull and Porter. Great communication, knows thee houses she's shown us, and excellent follow up.
Keith · 11 May 2026
Agent replied · 11 October 2026
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleVery helpful with finding us the right place everyone there went above and beyond eapecially Chloe
Matthew · 11 June 2026
Agent replied · 11 October 2026
We are thrilled to hear that we were able to assist you in finding the perfect place. Our team, especially Chloe, is dedicated to going above and beyond for our customers. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleExcellent team work Daniel from Newport Isle of Branch was very helpful on the day of completion the tenant was ready and move in two days time ! Very professional service bought the property through them and can’t ask for more .
Surely looking forward buying next through them only .
Thank you for your services offered to us .
Nilesh Khetia & Neil GrahamPositiveQuality
Nils · 25 August 2021
Agent replied · 7 June 2023
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently enquired about renting a home on the Isle of Wight. Daniel and Lauren were really helpful and kept me regularly updated on properties that might fit my needs. I felt like they valued their customer's opinions.
Lindsay · 26 February 2024
Agent replied · 24 August 2024
Thank you for your excellent 5* review and kind words of our dedicated team Lindsay. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA massive thank you to Ashleigh for her assistance. We are indebted to her attention to detail, prompt response and initiative. An excellent service with continued support and communication throughout. Thank you again Ashleigh!
Jacob · 26 April 2024
Agent replied · 24 August 2024
Hi Jacob, Thank you for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleChloe (Estate agent) is brilliant always super helpful and friendly always there for any and all questions and always ready and willing to help
Ellysha · 15 March 2026
Agent replied · 15 April 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleJacob and Jack have been absolutely wonderful! They were so quick and efficient when moving flat! I appreciate all the work they’ve done :)
Taylor-Jane · 15 March 2026
Agent replied · 15 April 2026
Thank you for your kind words! We are so glad that you had a positive experience with Jacob and Jack. We strive to provide quick and efficient services for all our customers. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
