Trusted Agent profile · NEWPORT
★★★★★
134 reviews across 1 platform
31 High Street, NEWPORT, PO30 1SS
Watson Bull & Porter's office in NEWPORT, at 31 High Street, is rated 4.4 out of 5 across 134 reviews on 1 platform, including 134 Google reviews rated 4.4.
Every review we hold for the NEWPORT office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from the staff, especially Clara, who helped us sort things out efficiently.
Thank you for your kind words, we are thrilled to hear about your positive experience with Clara! Delivering excellent service is our top priority and we are happy to have been able to assist you efficiently. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleUsed Watson Bull and Porter for our FTB. They definitely made the whole process a lot easier and Lee helped to push the solicitors to a much more speedy finish and helped sort stuff with the seller both before and after the purchase. Would definitely use again if we buy another house.
Thank you for choosing Watson Bull and Porter for your first-time home buying experience. We are thrilled to hear that Lee went above and beyond to make the process easier and quicker for you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMassive thanks to Clara and Daniel at Watson Bull and Porter for all their help with my move, Clara was a big support every step of the move and both had all the answers for all my many questions, thank you!!
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy partner and I were very pleased we had Clara at Countrywide to guide us through the process of renting a new (to us) property. She dealt patiently with my many phone calls and helped us complete the administrative tasks with the utmost professionalism. We are happy to know we can call on her again in the future.
Thank you for your kind words, it was our pleasure to assist you! We take pride in providing exceptional service to our clients and are grateful for the opportunity to help you find your new property. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleHave been with Watson bull and porter for 4 years now and have found the team to be really helpful and professional thanks to Debbie and Jack at the Ryde branch for the continuous support. I would like to give a special thank you to Daniel at the Newport branch for helping us secure our new home, he went above and beyond to help us and we are very grateful A*
Many thanks for your outstanding comments and 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleDaniel from Watson bull and porter in Newport really went above and beyond to help me and my young family into our perfect home. I'm so thankful, he genuinely cares about you, I thought estate agents were all about money but in this case I was very mistaken! definitely recommend these estate agents if you are looking for a company that you know will look after you and your family. I know we will be very happy with this company and any problems will be worked through and sorted out in a quick and professional way. Everyting was done very quickly, we didn't have to wait around.PositiveResponsiveness, Quality, Professionalism
Thank you for your wonderful recommendation and 5* review! I will make sure your kind words are passed to our local team. Kind regards, Scott @ Customer Relations
5/5
GoogleHave had an amazing service from WBP . Had house on market with 2 other agents and whilst I had a few viewings I felt they were the wrong buyers. Went on with WBP I have to say Rosie was amazing...keen to get going and confident she could sell it while I was still feeling dubious...Day one first viewing with the right buyer and boom it was sold (STC of course) couldn't believe it! Once again thank you so much ...and if anyone reading this is considering going on the market look no further!
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
1/5
GoogleThe Watson bull and porter in Ventnor is now permanently closed, therefore I can not write a review on them so I am doing it here. When viewing a property in Shanklin, clarendon road, I asked whether it was a complete freehold and mortgageable as that was my main concern. I wanted a complete freehold property. The guy said it was. So our offer was accepted fees were paid for searches only to find that the property was not mortgageable and was not complete freehold but a flying freehold. We of course did not want to purchase. We lost our money for the searches and the manager Lee would not reimburse. They have been deceitful. After requesting he also said he would send a contact so I can email a complaint but he still has not given me the email even after asking several times. Please everyone be wary of this company please, I feel also they took advantage as we are a young couple.
Good afternoon Sharfa, Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleGreat service from Jamie and the team. Jamie was really helpful and knowledgeable on our viewing and we were updated on a regular basis by Sam. We are now all moved in and very happy. Thanks :)
Thanks for the wonderful 5* review Charlotte! Best wishes, Lucy, Customer Relations.
1/5
GoogleThe Watson bull and porter in Ventnor is now permanently closed, therefore I can not write a review on them so I am doing it here. When viewing a property in Shanklin, clarendon road, I asked whether it was a complete freehold and mortgageable as that was my main concern. I wanted a complete freehold property. The guy said it was. So our offer was accepted fees were paid for searches only to find that the property was not mortgageable and was not complete freehold but a flying freehold. We of course did not want to purchase. We lost our money for the searches and the manager Lee would not reimburse. They have been deceitful. After requesting he also said he would send a contact so I can email a complaint but he still has not given me the email even after asking several times. Please everyone be wary of this company please, I feel also they took advantage as we are a young couple.
Good afternoon Sharfa, Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleExcellent service, Daniel and Clara do all they can to help and stick to their word and are just amazing, they have helped me several times and go above and beyond, purely amazing service from the team and are always happy to help. Highly recommend if you need any assistance regarding property. Merry Christmas to all the team and again thank you for all your hard work with helping me in a difficult situation and being efficient
Thank you for your glowing 5* review and recommendation Jodie. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent team work Daniel from Newport Isle of Branch was very helpful on the day of completion the tenant was ready and move in two days time ! Very professional service bought the property through them and can’t ask for more . Surely looking forward buying next through them only . Thank you for your services offered to us . Nilesh Khetia & Neil GrahamPositiveQuality
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleI recently enquired about renting a home on the Isle of Wight. Daniel and Lauren were really helpful and kept me regularly updated on properties that might fit my needs. I felt like they valued their customer's opinions.
Thank you for your excellent 5* review and kind words of our dedicated team Lindsay. Kind regards, Lucy, Customer Relations.
5/5
GoogleA massive thank you to Ashleigh for her assistance. We are indebted to her attention to detail, prompt response and initiative. An excellent service with continued support and communication throughout. Thank you again Ashleigh!
Hi Jacob, Thank you for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care
5/5
GoogleChloe (Estate agent) is brilliant always super helpful and friendly always there for any and all questions and always ready and willing to help
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleJacob and Jack have been absolutely wonderful! They were so quick and efficient when moving flat! I appreciate all the work they’ve done :)
Thank you for your kind words! We are so glad that you had a positive experience with Jacob and Jack. We strive to provide quick and efficient services for all our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAs current WB&P tenants we have recently decided to move on to a place that suits our current needs best. Theyve been so active and professional throughout this process, going the extra mile to assure us every step of the way - from …
Thank you for taking the time to leave such a positive review! We are sad to see you go but are happy to have been able to assist you in finding a new home that meets your needs. We strive to provide exceptional service and are glad to hear … More
5/5
GoogleReally pleased with the high quality service. The estate agents (particularly Lauren and Daniel) have helped make moving out with my partner for the first time extremely easy, as they have helped with all questions and queries we have had, helped get everything ready and have made sure we have settled in okay. Can’t thank the team enough!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had such a seamless experience with renting a little cottage on the Island. Daniel and Clara were brilliant. Never had such a straight forward move.
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleMe and my partner had been searching for a place to rent for a while before finding a property with Watson Bull & Porter. We had a fast-approaching deadline, and they made it possible by handling everything incredibly quickly! Clara met us …
Thank you so much for your kind words, Jess and Bailey! We're thrilled that you had a smooth and stress-free experience renting with us. Clara is an excellent member of our team, and we are glad that she was able to assist you. We hope you … More
5/5
GoogleAbsolutely amazing experience from the first call on way to moving to our new house very soon. I highly recommend WB&P to everyone looking for their new home and special mention to Lauren B. who has been brilliant from the start! Xx
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWatson Bull & Porter (Newport) acted as an agent for the sale of my flat. There were several hurdles which we had to overcome to progress the sale. Alison and Danielle were instrumental in getting through the obstacles and the flat was sold for the asking price, which I was very happy about. They were proactive and creative and drove the sale through successfully.
It is wonderful Ray, to read such a positive 5* review and to read that you found Alison and Danielle so helpful and proactive in gaining you a successful sale at full asking price. Kind regards, Scott
5/5
GoogleLettings team have been extremely helpful with our house move. Clara especially has always been more than happy to help with any queries we’ve had and has made the whole experience run nice and smoothly!
Thank you for your kind words! We are thrilled to hear that our lettings team, especially Clara, has been helpful during your house move. It's our goal to make the process as smooth as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleClara and Jack have both been great through the process of me and my partner letting a house with WBP, really helpful, quick to answer any questions we had, and made the entire process super smooth and streamlined
Thank you so much for your kind words! We loved working with you and are thrilled that we were able to make your experience with us smooth and streamlined. It was a pleasure helping you and your partner find the perfect home. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Watson Bull & Porter's NEWPORT office has 134 reviews across 1 platform: 134 on Google.
Watson Bull & Porter Newport is rated 4.4 out of 5 across all 134 reviews, and 4.4 out of 5 on Google from 134 reviews.
Watson Bull & Porter Newport, 31 High Street, NEWPORT, PO30 1SS.
