Watson Bull & Porter Newport reviews

★★★★★ 5/5

Google

I’ve been viewing properties with Chloe Shilson-Thomas for the past year while searching for the right home, and she has been absolutely brilliant throughout the entire process. Chloe is very professional, friendly, and an excellent communicator. She listens to what you’re looking for and takes the time to understand your preferences, which makes a huge difference when viewing properties. She always kept me well informed, responded quickly to any questions, and made every viewing feel relaxed and informative rather than pressured and genuinely cares about helping people find the right property. After working with Chloe for so long, I can honestly say she has been a pleasure to deal with and I wouldn’t hesitate to recommend her to anyone looking to buy a home.

Alan · 15 March 2026

★★★★★ 5/5

Google

I had a really positive experience with William at Watson Bull & Porter. From the very beginning, he was friendly, approachable, and genuinely helpful, which made the whole process so much easier. He took the time to explain everything clearly, kept me updated throughout, and was always quick to respond whenever I had a question. It honestly felt like he really cared about doing a good job and making sure I was happy with the service. William went above and beyond, and it made a big difference. I wouldn’t hesitate to recommend him and Watson Bull & Porter to anyone, great service all round.

Charlie · 15 January 2026

★★★★★ 4/5

Google

Thank you to Chloe at the Newport branch of WB&P. As a result of her understanding of what we were looking for, she was able to call us when something became available and as a result we have a new home! Contact with the team was always professional and friendly.

Peta · 15 March 2026

★★★★★ 5/5

Google

I had a great experience with Watson Bull & Porter, Jacob and Jack were both professional, responsive, and very helpful throughout, always keeping me informed and making the process feel smooth and straightforward. Their clear communication made a real difference. I would highly recommend them.

Lawrence · 15 March 2026

★★★★★ 5/5

Google

I had a good experience with watsonbull and porter. Jacob and Jack were helpful, organised and professional. They kept me updated at each stage and I’d happily use them again in the future. Good service, highly recommend.

Sheila · 25 March 2026

★★★★★ 5/5

Google

Had a great experience with Watson Bull & Porter, all thanks to Lauren McLinden! She was very accommodating and had brilliant communication throughout. Highly recommend. Can't thank you enough :)

Lauren · 15 March 2026

★★★★★ 5/5

Google

Watson Bull & Porter have been super helpful with the application for our new tenancy. Clara has been especially great with keeping us updated on the application and answering any questions we had. We can't wait to move in to our new property. Thank you! :)

TobyJonesDrums · 15 September 2025

★★★★★ 5/5

Google

Hands down the best estate agents. Clara has been perfect, we have had a lot of viewing where unfortunately we did not get the property but each time she was brilliant. We are now in the referencing stage, so fingers crossed. She has been …

Carlie · 15 August 2025

★★★★★ 5/5

Google

This was the most relaxed viewing we have ever had thanks to Jacob. He was really helpful and can not recommend more.

Lauren · 15 February 2026

★★★★★ 5/5

Google

Will and Teagan were very helpful and enthusiastic when showing us around the property. We wish them all the best in their careers

Adele · 15 January 2026

★★★★★ 5/5

Google

I would like to thank Clara and Jack for their professionalism and goodwill throughout the negotiations and signing of the contract. Clara, in particular, handled the negotiations with exceptional skill and facilitated the letting process …

Tolulope · 15 September 2025

★★★★★ 5/5

Google

After looking months and months for somewhere to live for my family Watson bull and porter helped us finally get our home! I can’t thank Clara enough for how quickly and efficiently she helped us secure our home. She was always keeping us updated and going the extra mile for us! Would definitely recommend Watson bull and porter to everyone! We are very happy after stress and upset of trying to find somewhere. Thank you!

Jasmin · 23 May 2025

★★★★★ 5/5

Google

I cannot thank you all enough, you all went above and beyond to find me and my son a house to rent in a very short space of time. Special thank you to Daniel and Lauren, all correspondence was so smooth and you helped and checked in on every step of the proccess, you took all my worries away! Thank you again, you've made a mother and son extremely happy, we love our new home! I would highly recommend! 😁😁

Chloe · 8 May 2023

★★★★★ 1/5

Google

I was a buyer and the way this Estate Agent has treated me and the way they spoke to me including their advice is appalling. I would not use or even consider using this Estate Agent for selling, buying or anything ever again.. I was told much false information (dates they kept informing me was changing constantly). My Dad & Uncle were in hospital at the same time and I was next of kin. Despite this, I continued to action any requests from my solicitors and liaised with the Estate Agent. Their response was "I know you have a lot going on, but you are delaying the whole chain and its about to collapse. You just need to exchange now" - To note: at this stage, my solicitor was still waiting for answers from the sellers solicitors and had advised me we weren't legally ready to exchange. I was being pestered by the Estate Agent constantly with phone calls and emails. Which is very funny, because once I put an offer in at the very beginning, they failed to return my calls or answer my emails. My mental health deteriorated because of the way they managed my purchase. It was that bad, I got close to pulling out from buying the property. The Estate Agent also played on the fact I was a first time buyer. They attempted to refer to me to mortgage brokers and solicitors who ripped you off. The solicitor they referred me to, meant I had to liaise with 2 different companies (Country Wise & PCS Legal) and neither spoke with the other. I was told by all 3 companies (Country Wise, PCS LegaI & Watson Bull & Porter) that as a first time buyer I had to ay stamp duty (this is incorrect and was only rectified when I sent them links to the government website showing I didn't have to pay stamp duty). I was also given various different quotes for the invoice, none of which matched and I was asked for my deposit money within the first week of being with them, before they had even requested the searches. I didn't give it to them. Eventually, after a couple of complaints, I switched solicitors with no penalties for myself. After I resolved this issue, the Estate Agent didn't explain the situation to the Seller at all, so I had to drop the seller a quick email and apologised for doing so. I experienced extremely poor customer service. They are only concerned about meeting their targets. I would never use this Estate Agent Agent and would recommend others to consider using them.

Gemma · 8 April 2023

★★★★★ 5/5

Google

Efficient and friendly team; I am looking to move from Southsea to the Island, and they have been very helpful! Jacob showed me a property that was on budget, and also very useful with regards to advice on public transport and areas that may be problematic for a non driver. Hopefully I will find my dream home!

Helen · 15 February 2026

★★★★★ 5/5

Google

We had the best prompt quick move. Thanks to Clara on lettings. From the viewing of the property to just over a week later moved in highly recommend Clara. Very efficient and we was very well looked after. Chris & Kelly

Christina · 16 March 2025

★★★★★ 5/5

Google

I recently bought through Watson Bull & Porter Newport and can’t thank the team enough for the help and support throughout the whole process. As a first time buyer I needed all the help I could get! From the get go the team were brilliant, I had great advice from Paul for my mortgage and the sales team, particularly Lauren and Lee, who helped me so much along the way and helped to ensure it was a smooth and fast purchase!! Would highly recommend!

Alana · 8 January 2023

★★★★★ 5/5

Google

I have used Country Wide Lettings in Newport for 5 years for properties I own and they have always found me the perfect tennant. They go above and beyond to help with all the paperwork needed and are in regular contact with you at all times. Lauren is always so pleasant and answers emails straight away. Daniel has been especially helpful with any professional advise. I would definitely recommend them to anyone thinking of renting out their property. It’s been a pleasure using them. Defo 5⭐️

Sarah · 10 September 2022

★★★★★ 5/5

Google

So recently it’s been really difficult finding houses etc as there’s not many places going but I had a phone call from Lauren offering a veiwing for a house!! Me and my partner took the opportunity too go for it😁 the agent I had (Lauren Betterton) was absolutely amazing she was so helpful and kept me up to date with everything. Im a anxious person who likes to be in the loop with things and Lauren really helped with this as she went through everything needed also was quick with replies by email when ever I had messaged!! I’m so suprised with how easy this move was as a lot of agencies like to drag it out with paper work etc but Lauren made it as easy as possible for us so we could get moved in!! Couldn’t thank you enough😌PositiveResponsiveness, Quality, Professionalism, Value

Shannon · 25 August 2022

★★★★★ 5/5

Google

We would like to thank Dan and Lauren from the Newport letting team for their support and professionalism throughout our recent move to the Island. Without their calm reassurance the whole process could have been a much more stressful affair but they were brilliant in understanding our needs and in dealing with our worries. Lovely individuals and a great team so we couldn’t be happier and wish you all well for the future. Pat & Linda HorganPositiveResponsiveness, Professionalism

Pat · 25 August 2022

★★★★★ 5/5

Google

Clara in Lettings has been, and continues to be excellent in delivering excellent communication and customer service. By far the best lettings negotiator on the Isle of Wight that I have ever dealt with. Clara will go far. Her empathy and understanding of our needs is just amazing. Thank you!

Louise · 3 August 2024

★★★★★ 5/5

Google

I had the best most efficient experience with Clara at Watson bull and porter. She completed the process very quickly which them led me into my new home as quickly and stress free as possible. The new reference process helps spend things along. I recommend them to help find a new home 5*

Samantha · 15 January 2026

★★★★★ 5/5

Google

We were very satisfied with the service we received from our lettings team. From start to finish, they were professional, responsive, and incredibly helpful. They kept us informed throughout the entire process and were always available to answer any questions we had.

JOSHUA · 15 March 2026

★★★★★ 5/5

Google

Clara was amazing, super helpful, professional, and kind. Would definitely recommend her to anyone.

Bervelyn · 15 September 2025